I just love this place. No hassle no fuss and I have never had to wait any longer than 10 minutes…read morefor my medicine. The staff are super friendly and helpful. I refuse to go anywhere else to get my medicine.

this drug store is the BEST,he goes out of his way he takes time to to explain everyrthing you…read more need to know,he will always tell you what is best for you .. and the girls, they always help you in anyway they can...if you go thought the drive thur and they are busy they will come out side to get your information ,so you won't have to wait so long in line. they close at 1 on Saturday I was up there real real close to to 1 and they didn't rush me they took care o f me. they make you feel like they really appreciate your business and that is a plus for me if you try them one time you will let them be your favorite drug store I appreciate them sooo much.

Had to call for a refill because I didn't have my rx number. I'm currently on hold and it been 1…read morehour and 10 minutes. Still no answer. Seriously guys, just pick ANY other pharmacy in Dalton to do business with. UPDDATE: at 1 hour and 50 minutes I gave up. Called Dr and they are going to send my prescription to Kroger. Looking forward to a new pharmacy going forward.

I have been going here since I moved here 2 years ago. The service has quickly fallen off in their…read morepharmacy. On almost every occasion now, they leave you on hold for an hour at a time, and they are almost incompetent on answering your questions. I have to explain myself multiple times in order to get my prescription filled, and it is never filled in time. I would never recommend this pharmacy to anyone.

I'm a 52 yo disabled nurse, so through work and my own experience's, I have dealt with a LOT of…read morepharmacies; more than the average person for sure! The pharmacists at Processional are very experienced & knowledgeable, besides that, they go out of Bri their way to REALLY help, whether you are a customer of theirs or not (they don't even bother asking!!). As a nurse, when I ran across one of those weird, unusual circumstances and needed additional help, Professional Pharmacy is one that I ALWAYS kept on speed-dial. They were ALWAYS willing to help out, even if it did not relate to one of their patients; they would even take time out of their busy day/schedule to research (when necessary) and then they would call me back. I live in Ringgold, Ga., & I STILL use Professional pharmacy! They ALWAYS keep my medication in stock so that I NEVER run out, which was a constant problem at the other pharmacies (in Ringgold and other Dalton pharmacies, where I would wind up going anywhere from 3 days to over a week without my medication!!! UNACCEPTABLE!!)). Their hours are even AMAZING, and are very convenient. The only negative that I have is that there isn't a drive thru, and I only say that because I have severe back issues ands sometimes just getting out of the car is a hardship.

They should change the name to Unprofessional Pharmacy. This is the most uncaring pharmacy I have…read moreever used. After filling my prescription, they denied to fill it the next month. Even after I drop if off a week early and they said they could fill it, they decided they wouldn't. My doctor even called to tell them how unprofessional they were in how they handled this situation. Followup - Jason, the lead pharmacist called after hours to try to help. I greatly appreciate him reaching out, expressing concern, and attempting to help.

First all the location is perfect. It's right off I75 and I think only 2 traffic lights between it…read moreand the interstate. There is a nice big parking lot and the store is usually in nice condition with lots of stock of the things I need.

it got everything I need, it right off the highway. I go before I leave town. The gas station is…read moreright around the corner. perfect before shopping.

We are so fortunate that this place is just around the corner. The absolute best in customer…read moreservice and neighborly hospitality. We trust them with all of our prescription needs and appreciate the attention to and promptness of every order. Limited hours in the evenings and on weekends, but not enough of a negative to take away from the 5 star service.

From the owner: Top pharmacy in Rocky Face, GAread more

Sweet, caring and professional staff that truly cares about their patients. I love their gift shop…read moretoo, they are the best!!

Terrible customer service I will be moving my scripts!!!!! Only us d them twice and both times I…read morewas treated poorly and the pharmacist is extremely rude!

Worst customer service around. I've waited upwards of 30 minutes at the drive through WHEN the…read moredrive through is even open. My doctor will electronically send over scripts and I've waited up to 24 hrs before even trying to go pick up and they won't even start on it until I show up. I've gotten text messages that my Rx is ready and when I show up the rudest tech in the world will inform me she's got nothing for me. I've used the app feature that lets you pay before you get there for "speedier checkout" and the pharmacy tech(the same rudest one in the world) who rang me up kept repeating "you can't do that" it will be $20.00 instead of just asking someone how to complete the transaction when someone pays online; after going back and forth for like 10 mins I finally just paid again and had to go back the next day to get refunded. I'm currently in the processes of transferring my prescriptions as my refills come due. I know its Walmart but a little common courtesy is never out of place.

The internet said they closed at 9pm but when i arrived at 8pm they already closed..... how is…read moreworking individuals supposed to pick up their prescriptions?? If you're supposed to close at a certain time then don't close early.

This CVS has awful customer service. Every time I go to pick up my prescriptions it takes an…read moreextremely long time. Lots of the staff are inconsiderate and highly unfriendly.

this place was absolutely incredible. I came from out of town, about 600 miles away and when I…read morearrived at my hotel, discovered that I had forgotten my CPAP mask. On a whim, I decided to look for a respiratory or medical supply place. At around 9 PM I found this place and thought I would call to see what their hours were the next day. When I called at 9 PM they been closed since 430 but the owner was there working late. he said to come on by and he fixed me up exactly with the mask that I needed! So friendly and accommodating. I can't believe he was willing to take a customer five hours after closing time so that I was able to get some rest. God bless them

We consistently get GREAT service from the entire staff here at Northwest Georgia Home Health and…read moreOxygen. They are always eager to offer suggestions, tips, and help for all our situations. I would highly recommend them to anyone who needs help with oxygen, CPAP, and ANYTHING home health-related without hesitation.