I have been with Professional Eye Associates for over a year. They have exceptional surgeons and…read moreophthalmologists. They are courteous and kind. I would highly recommend any of their fine doctors! You are in good hands with this exceptional facility.

I was approved by my Medicare Supplement policy for cataract surgery last yeas after an exam at Eye…read moreSurgery Center in Chattanooga, but had to postpone it because of major back surgery. Having recovered enough to have the surgery, I went to Professional Eye this time since they are close to where I live. They told me that I didn't qualify. I talked to my insurance and they said I did. Professional Eye double downed on their opinion that my insurance would not cover the surgery. I just returned from Eye Surgery Center and I am scheduled for the cataract surgery I need and my insurance is covering it. I can't recommend Professional Eye for anything regarding eye care.

****************RUDE**************** I WILL NEVER DO…read moreBUSINESS HERE!!! I called the Pearl Vision in Dalton, Ga several weeks ago and spoke to the Hispanic girl who answered the phone. I told her that I was looking for the Silhouette brand rimless frames and she said that they carried them so I asked if they could make the lenses wider to accommodate my wider face and she said she would check. She put me on hold then came back on the line and said that they could do it. So I said let's go ahead with scheduling me an appointment. The only date available was Christmas Eve at 10:15 so I agreed that would work. Fast forward to my appointment, my fiancé and I get there early so I can try on frames. We walk in and was greeted by the Hispanic girl that I spoke to on the phone. We told her that I was there for my appointment, she asked for my insurance card so I gave it to her. We started looking at frames for a few minutes and the Hispanic girl calls us back over to the front desk to ask us to sign the paperwork for the exam expenses. I politely declined to sign until I could double check and make sure they could accommodate my need for the extra wide lenses as I have ran into this problem at other doctors where they "lock me in" so I cannot go anywhere else to get my frames covered by my insurance. The older lady sitting next to her that took my email information (Holly) then rudely said that I had to sign and that I was responsible for the cost no matter what and that the frames were a completely separate thing. We calmly tried to explain our situation 2 more times, each time she got louder and more hateful, demanding that I go ahead and sign. All in front of the hispanic girl and another customer sitting right behind me. Finally, she told us to talk to the optician who was across the room. The optician was polite but told us they did not have a technician who could make custom lenses even though we were told they could over the phone. I told her how rude Holly was and she was very quick to apologize and said she would have a talk with her. On my way out the door I turned to Holly and said "ma'am, next time don't be so rude." Then she yells sarcastically across the building "Merry Christmas, Sir." I left and I will never do business here because I do not like liars, having my time wasted, and having to deal with rudeness on top of it all. Hopefully management will make some changes in staff.

Great staff and Dr. Malerbi is very thorough! Sylvia has always been very kind and helpful. This…read morestore has been a Family owned business for over 20 years! They have competitive pricing and top of line machines to get your vision perfect!

The prep staff as well as the eye doctor were great. The ladies out front did not seem like they…read morewas interested in helping me find frames. I don't know what was going on with them today?

A great and pleasant surprise! We have a fantastic eye care center right here in Chatsworth, GA--no…read moreneed to drive to any outlying areas for excellent eye care. The office is clean, staff are welcoming, and Dr. Hawkins was a listening (listening!) practitioner, who dealt with me respectfully--and without being in a hurry. Highly recommend this practice!

Performed a diabetic eye exam, even though I had the exam at another eye doctor office, who would…read morenot take Humana insurance; The exam was $190.00 plus almost $700.00 for glasses; I left and went to America's Best. The eye exam was fully covered by insurance, and my specialty prescription cost me $90.00 out of pocket. Glasses were ready in a week. Tim P.

A new location opened up close to my house, Fort Oglethorpe, GA. They were able to get me an…read moreappointment quickly with little waiting time. Arrived 15 minutes early for my appointment. No one greeted me. No one said anything. I stood there for 20 minutes, waiting for someone to even acknowledge that I walked in the building. I was then asked to sit in the waiting room. Keep in mind this is a newer building. I cannot even elaborate on the poor housekeeping. It felt so nasty. Everything about this visit has been extremely unprofessional. I should have left after waiting almost two hours to even see the doctor!!