Pharmacy still going strong, Still got great Service at the Pharmacy, needed prio auth and the…read morePharmacist was able to move things along with help from my Dr. Office.

I come here for all my prescriptions and I never had an issue. I also like coming here to take…read moreadvantage of some of their sale items. For me this store is perfect for my candy fix.

The best pharmacy in WNY! Family owned and they are such good people! I worked here years ago as…read morea Pharmacy Technician and the family is by far the best business you could possibly ever ask to be apart of. They care about their employees, your family and most importantly, the patients. Your Prescriptions are filled as soon as they come in, unheard of at almost every other pharmacy. There is zero drama for work environment and everyone works as a team. They also offer delivery.

My family gave all our doctors their name. Even when I was living in a place that told me I…read morecouldn't use the. At one of my doctors appointment I gave them Tile Pharmacy' detail. Thinking how I was there as Independent I was going to use that right. With Tile having delivery when the weather was better I could go and pick up my medication and of course do some shopping in their wonderful shop area. I like buying my cards there because most of the time it was only me back there looking for a special card. You never have the special quite time at any other store. I am now 73 years young and the young ladies that work there instead of their dad they are just as pleasant as he. You would not be disappointed especially if you enjoy the personality that they all share.

Sometimes they "hold" my prescription. I have reviewed my records and this has not always been a…read moreconsistent practice. Even when they don't "hold" it they take about 48-72 hours to refill prescriptions. Truly inconvenient. I don't need to have my Dr. filled medications held creating inconveniences and requiring special trips. They also do not communicate to let you know, their text system is down, and their website does a poor job of managing. After I pick up my script I'm moving on.

. This is the worst pharmacy I've ever had to deal with. Their "rules" change everytime a question…read moreis asked. Drugs are never in stock. They seem to enjoy making you wait days for controlled substances & then make you feel like a junkie when you get upset about it. When a 30 day script is due, but they are "working on it" for 4 days? This is perfectly acceptable in their world & have no clue why this would upset you. I get things happen, but EVERY MONTH???? They are either ignorant or incompetent, but i think its both. I've worked in a pharmacy and been on these needs 20+ years, yet I'm treated like a ignorant junkie child who can't understand the simplest of concepts.

Everyone shops at Tops once in their lifetime!this Tops is so great on customer service the…read moreassistant manager Monique has so much patience with people and always makes sure the customer is satisfied the cashier Andrea is always happy and goes out of her way to help customers and some customers you have to have alot of patience I recommend this store if you are in the area stop by You won't be disappointed God Bless Debbie

workers were very disrespectful, pushy and rude. a manager named christina was being clumbsy and…read morewas putting my grandmothers items in bags, then was uncarefully and carelessly tossing the bags to the counter and spilled a container of blueberries and instead of asking another worker to get another container, she rudely told me to get blueberries and was loud and disruptive, and was speaking too quickly for me to understand. i accidentally got the wrong ones, and she yelled at me for grabbing the wrong ones. meanwhile my aunt was using the self-checkout and the worker there kept rushing her and asked three different times if she scanned a different product because she was checking her phone. never coming to this tops again its disgusting and everyone is disrespectful.

I have never heard the word compounding in a medical sense. But Pine Pharmacy is well known for…read morethis certain technique. I find this practice to be a great idea. Finally, you can get prescriptions that are catered exactly to your needs. PP also has plenty of vitamins, supplements, and even CBD items as well. There's even a little area for skin care products.

I have had medications compounded at Pine for multiple pets. I really liked the option to have the…read moremedication mailed to my home- so convenient and easy. The meds always arrived quickly, and the staff has always been friendly and knowledgeable. I would highly recommend Pine Pharmacy.

Everything about this place sucks !!! It's no reason why I stood in the photo line today for almost…read more30 , especially when there were 3 ppl working in the area ???? Nobody seemed to have a designated job everybody was just everywhere! It was also very weird that the one worker divine could not keep up with anyone's name even after he had just asked for it , there were ppl in line with small children who started getting restless... it was just awful , I would have been nice if someone would have stepped up to get some type of order

This was a very good store at one time however nobody ever answers the phone in the pharmacy, no…read morematter what time you call you're on hold over 40 minutes then the call is redirected to their help center. Why not add a person to help with phone calls and the pick up window which is also slow. I have gotten in the car and drove over still on hold, this is unacceptable service and I will be transferring my scripts. I could understand if it was once in a while or during certain busy hours, but this is all day long, no matter what day. Who has 40 plus minutes to sit on hold and wait to only get redirected and have to leave a message on their voice mail anyways. It's very frustrating and there are many other pharmacies that will answer your call. Bye Walgreens

This CVS location on Dingens Ave in Buffalo New York must be without a doubt the best location in…read morethe chain. Every single staff member is so dedicated to the people that come in this pharmacy. They are helpful. They are knowledgeable. But mostly they are extremely kind and actually They seem to know everybody that comes in here by name.

I received excellent customer service at this location, I had never been a long wait at the drive…read morethru, the tech was very professional and friendly and the location is very convenient for me. This location is very different from the one on Kensington I rate this CVS a 10

Out like this Walgreens my only issue is finding things that I've seen at walgreens.com. I'll call…read morethe store to ensure they have it before I trusted myself all the way down there just to find the never had it in stock or the haven't had it in a while. That's annoying. The wait for prescriptions at this location is insane. I had to come back the next morning and still had to wait. Lucky me because people started to roll in and it was not even8 o'clock. It's typically well stocked and a clean store and the customer service is fine. No complaints the wait is just crazy.

This pharmacy was understaffed prior to rite aid closing and now it's just barely functional. Even…read morebeforehand the staff was rude and the pharmacists filled prescriptions when *they* wanted and not when they were do. If there are 31 days in a month and they fill your prescription on the 15th well...you're SOL. They literally shrug when you point that out. I thought that going to the pharmacy was an experience that everyone hated and that all pharmacy employees acted like you were a burden until I switched and realized that it's just this place. Yes, it's open 24 hours which sounds convenient but don't fall for it. It's not worth it.

talked to a pharmacist just around 2:16 -2:18 pm est whom I inquired a patient's refill, without…read moreeven asking for specific details due to HIPAA compliance. She hung up on me before I could even explain as to why I have to inquire about. We have phone etiquette in place but I'm not so sure if everyone knows it or just too entitled to throw an attitude at a simple inquiry.

Incredible one on one customer service. Pleasant and professional staff! A wonderful alternative to…read morethe big box guys.