Remember when I said, "maybe next time"? Well, next time came. It was worse. Went in there in the…read moreevening but still during their business hours. We needed some help finding something. Not a worker was on the floor to help. Called for someone for about 15 minutes. Manager Justin comes running out all huffy. Makes a half hearted apology about "helping an associate" (I thought customers came first). When told what we wanted to look for, he sarcastically said "It was right there in front of you". Went up to pay and put my registered number in there. I was not able to get to my email with the coupon so I thought they would have that there when I put in my number. He said it wasn't and that it had to load to a card or something like that. Which is new to me because up until recently that had never been an issue. In fact associates always seemed to automatically know without being shown anything. Regardless, he had no right to be so rude. Totally unacceptable in my book. Wish I could give a zero. One star is too good! UPDATE: Although I just found in the email that I have to apply the coupon to the card, my rating still stands because the service was still poor and he was very snippy. It is not professional to treat customers that way.

Their drive-through service has become a nightmare. Every time I get in line it's 15 to 30 minutes…read more I figured maybe people had issues in front of me like it could easily happen but every time? In my case I'm pretty simple. I just need to pick up two existing prescriptions. The same prescriptions I've had for months. Prescriptions that you don't even need an identification. It still takes forever. They need to work on their efficiency. My God, another botched visit. I received text messages telling me prescription is ready. Now they can't find it. Ugggg

-10 stars!!! Absolutely ridiculous pharmacy with ONE person alternating between drive thru and in…read morestore! We have been in line for 25 minutes and now at the window for 5 minutes and nobody has come to the window!! This is yet again the most disappointing thing about this city!! CRAP customer service and zero work ethics!! Hire more staff!!!!

The store isn't bad. But the prices are outrageous. They offer all sorts of coupons and such to try…read moreand get people to shop and they are able to make those offers because the prices are so high. But then these deals and such cause the lines to back up. They never seem busy and this is what I suspect is the reason. I only shop there because I get so much a month to spend only in that store from my insurance. Other than that I will not shop there and would never recommend it to anyone. Sorry to say something so negative about this place. But my gosh. Such high prices

Absolutely, hands down the WORST pharmacy in Carson City. They do not answer the phones, they are…read morerude when they do, cannot fill a 20 pill single script within 24 hours, have zero customer service skills or tact, short staffing is not the customer's problem. Management, hiring, staffing, retention are all corporate/management issues. If you are looking for reasonable and timely pharmacy services, go to Smith's. I will NEVER step foot in this Walgreens again and I will share my experience with every single person I know that utilizes pharmacy services in Carson City.

I'm so sick of this store. It used to be half decent but has come crashing down in the last 6…read moremonths. They hired a new store manager, who fired all the decent employees who had been there for years. They've been replaced with kids who have no idea what they're doing. The store looks like a bomb went off inside - empty shelves, clutter, carts and bins of merchandise just sitting in the aisle for days at a time. The cash register at the front of the store has been broken for over a year, so you have to always check out at the photo counter. It's just a dump. There is a collection of old, junk cars in their parking lot that they let people live in, sell drugs out of, turn tricks....wtf knows what's going on. Broken windows, flat tires, random people wandering around, yelling at all hours of the night. Went in to get a flu shot and after waiting in line for over 20 minutes. Get to the front of the line, I'm told to check in by scanning a QR code. 'I don't want to scan the QR code. Can't you just check me in?' 'No, scan the QR code or no shot.' And I guess at this point I just sort of had it, and left. Sorry I'm not interested in scanning your code so that Walgreens can get all the data off my phone and sell it to 3rd parties. You just watched me stand here for 20 minutes....you seriously can't check me in on your computer? You're telling me that no old folks walk in here and don't have smart phones? Get real, and get f'd. It sucks because this place is literally right next door and convenient - I go there almost daily, but at this point I'm done with this store.

unfortunately, my experience not good. very rude, unkind, older blonde woman pushed my handwritten…read morerx back at me & told me it was incomplete & to take it back to doctor. I asked her if she could call them & she said "yeah, I can call & tell them you're on your way back".

I love Smiths Pharmacy and the amazing people who work their behinds off for all of us! I have been…read moregoing to Smiths Pharmacy since they opened back in 1900's! Haha! I have seen all the updates and makeovers and will stay with them as long as they are there. I have had some tough technicians and some amazing technicians. Right now, every single person working in there are incredible humans and treat us with respect and kindness. To name a few, Ethan, Kimberly, Reese, Sadie and Angela. I have been in a long line and have watched some customers berate the pharmacists and the pharmacy technicians. These people have been yelled at through the gate because they closed and the customer missed getting in there on time. Thank you for all you do! Every single time I go in, my scripts are ready and I'm always met with a smiling face. When I need to call something in, I always get a friendly voice. Thank you to Smiths Pharmacy for taking such good care of us!

This is about the most pleasant experience we have ever had at a Walmart anywhere, and we have been…read morecustomers for years. We were very impressed with the young lady who was our cashier. Her customer service was pure excellence, and she was efficient and quick. We observed her with the customer ahead of us, who was elderly, and she was very accommodating to him. It didn't stop there, as she was very friendly with us as well. The aisles were pretty clear and even the restroom was clean. It is very rare to find all these qualities at once. We have had good experiences before, but none quite like this. Keep up the good work!

The walmart customer service is terrible. The women that work there are rude and have attitude. if…read moreyour so miserable with your job then don't continue to work there and make other people's lives miserable too.

Went to this pharmacy today and the pharmacy staff were super kind and caring. There was a glitch…read moreat my doctor's office so my prescription took a long time to be transmitted to the pharmacy. The pharmacy staff went above and beyond to help me get my prescription. I am soooo grateful! So thank you Ben, Leila, Jeannie (the pharmacist) and another dark haired girl (I am sorry I didn't get your name but you were the first who tried to help me). You were all outstanding!!!!

I put in an order for 4 different drugs. They sent one drug while they were gathering up the rest…read more Also, somebody authorized a tip to the driver without my permission. I asked the pharmacy why they didn't just send everything at the same time. They're only response they had was that the delivery driver was not a walmart employee. I'll be looking for a new pharmacy

Gayle and I came here for our flu shots recently. Actually, the Fairview CVS is a lot closer to…read moreour home in Genoa, but their pharmacy (in line and drive through) has turned into a bit of a shit show (in our opinion), so we were happy to drive the extra couple of miles. Our wait was short, our shots were painless, and the CVS person doing the health-related deed was competent and friendly. I'm not sure we'll come here again (as the Carson City Costco is good and closer option), but you never know.

My patience are over! problem after problem and a bad attitude at the counter. The system sends you…read moremessages that do not align with the actual pharmacy. Temporarily out of stock I'm told via messages and website. 5 days later when I go in to ask about it, They know nothing and can't look anything up. I ask when will you have it in stock? Couldnt answer. Then some one shouts "we Have it". Be ready in 30. Great, but no. What they filled was the Name Brand that is not covered. Did not ask me, just did it. The RX sent in is for generic. I work at a clinic with a pharmacy, can't use it, not a member. We get large Drug deliveries EVERY DAY! I guess they don't. They don't care that their system is horrible, 7 people in line and Everyone had a problem. Adios CVS!

When trying to get good customer service at this location I wouldnt go in an expect it. My client…read moreorders her medication from dahls and requests its delivered to her room. Every time they take her meds to the med tech where she lives and then the medication is lost. When we call to get a status update and Lisa answers the phone she is rude and short with you. She never helps and brushes the problem under the rug. Not to mention they have messed up her prescription refill 2 times in a week and it took the doctors office to finally set them straight. We are now waiting on the delivery driver from dahls to bring back the paperwork to the office at dahls to see who signed for the medication and if in fact it was delivered. I will not be using dahls ever for my own personal use after seeing month after month the struggle just to get her medications delivered to her properly as requested each time and the rudeness of some of the staff is appalling. Luckily for them I'm nice even though they are extremely rude over the phone.

Dahl's pharmacy is great! They are fast and efficient! The employees are so nice and accommodating!…read moreI have always gotten my prescriptions on time! Best pharmacy I've ever used ! I highly recommend them! They're hours are shorter and closed on Monday, but they really make up for that with their service!!!

I wanted to stop in cause I saw as I was browsing the internet, that Costco has changed up the…read morebagel selection. They sell them in bags of 8 now, instead of requiring you like before to buy two bags of six for a dozen bagels. The new price is basically $5.00 for 8, so I guess the price per bagel has gone up, but what hasn't. HERE IS THE BIG NEWS! THE BAGELS ARE NOW WATER BOILED! I saw the big sign on the wall, "water boiled". What that means is they're more like real bagels like you would find in an actual bagel shop, a more dense and chewy bagel, yeah like New York, I guess, even though I've never been. The previous bagels were basically fluffy beard donuts! Costco ended their association with Einstein's bagels (the bread donut ones) and now makes their own using water boiling before baking at each store. I tried them and, whoa, what a difference, it way better. Maybe not totally as good as an actual bagel shop, but way better than what they had before. I used to avoid Costco bagels, but not any more. Try them out!

The lady that works at the entrance needs to be moved to the back of the store…read more She was incredibly rude and I feel like when you pay to shop somewhere they can be nicer.

I switched to Raley's Pharmacy because my prior pharmacy was just awful. I have not been…read moredisappointed. My prescriptions are refilled quickly, there is never a long wait, and the pharmacist and others are friendly, efficient and very helpful. I am so pleased that I can't imagine going back to my previous pharmacy. This pharmacy is fantastic!

They constantly call saying your prescription is ready and it isn't. Today it took three employees…read more10 minutes to locate the script of the guy in front of me. One employee told me they could not fill any controlled substance scripts until after 3 pm yet other employees fill it at any time of the day. It just depends on who you get. Very unorganised