If I could rate it 0, I would. The worst at picking up the phone. Good luck trying to ever get…read morethrough to the pharmacy over the phone because it will take you at least an hour. Even then, it will tell you that you have one caller ahead of you for half that time. Understaffed, underpaid and overpriced. If you want to be the most frustrated you've ever been, give them a call!

awful service, called on hold said I was 3 or more callers. proceeded to stay on hold for 51…read moreminutes and still no answer . then goes on to say we are sorry we are answering other calls. what has happened to our customer service.

I'm not sure I can be a fan of a national chain pharmacy (aka 4 Stars on Yelp). I'm also not…read morethrilled to see a CVS smack dab in middle of campus town. However, I'm sure that CVS keeps the student and staff population well prescribed and toiletried. Actually, maybe a should up the rating as they carry the Sunday New York Times! Starbucks stopped selling papers and I've come up empty at both big Hyvees in recent times, so seeing "All the News that's Fit to Print" smiling at me here was a real bonus. I've come in for other stuff too, mainly related to pain relief, allergy, shaving, dental, etc. You know, the usual that one would expect at CVS, Walgreen's, Rite Aid, etc. There also a nice small parking lot on the Welch Avenue side if you don't want to fight it on the street on Lincoln Way.

This CVS is located in Campus Town and is in a pretty great location, especially for all the…read morestudents. They stay open pretty late and have their own parking lot (for customers only, otherwise get ready to be towed!) so that's always a plus! The staff is nice and always willing to assist. Sometimes it seems like they're a bit understaffed, especially in the evenings. Nevertheless, a good store for your basic everyday needs.

I have never had a bad experience here if anything they always go above and beyond to help. I had a…read moreproblem with my script 2 months in row the manufacturer never got back to me after leaving umpteen messages but CVS refunded me for the missing strips. I see all these videos about bad pharmacists this and that I have never not once had a problem with the staff the are very courteous and helpful even when super busy.

Would give 0 stars if I could. Pharmacy technicians were awfully rude and slow, nobody except the…read morepharmacist herself knew what was going on. Jeannie said (rudely, and with much snark) that they were four months behind but my prescription was ready yesterday, I was expected to wait 15-20 minutes for it to be "re-labeled", ended up waiting 30. I transferred to this pharmacy when I moved up here to avoid driving an hour, I would much rather take that drive!

Jake is my parent's personal pharmacist. Or at least that's how it seemed recently when I…read moreaccompanied Mom to pick up their prescriptions. Somerset is only a short drive from my parent's house and when we walked in, Mom and Jake were chatting amiably on a first name basis. While they carried on, I picked out a nice water bottle for Gayle and enjoyed the welcoming space. And the meds, plus their daily exercise and nutritional choices must be working because at 76 and 81, my parents are in better shape than I am!

Ok well this isn't Somerset Pharmacy anymore but Nucara pharmacy. I will contact them and ask them…read moreto put themselves up on Yelp. Anyway this is the friendliest pharmacy I've been to in Ames. They are accurate, inexpensive and nice. I highly recommend them

Was out of several items, people who fill orders are rude and grocery section were dirty (boxes on…read morefloor, lots of open spaces, bathroom was dirty and item spilled on floor no sign or anyone cleaning it up.

Made an appointment for an oil change and it took him two hours. I was told there was three cars…read moreahead of me and I asked him why then did I have to make an appointment. The manager said to me that he cannot help that he had other cars in front of me. And then I said what is the point of making an appointment if you can't hold the appointment. I'm not blaming them mechanics because they probably worked their a**** off for s*** money. But the process of how they have appointments and not able keep your appointment is ridiculous.. get your oil changed anywhere else. But at Walmart in Boone, Iowa

In Ames, I notice the Hy-Vee brand in several places. There are 2 grocery stores at opposite ends…read moreof the Lincoln Highway, and associated Liquor Stores and Gasoline Stations. There's also this Drug Store, which looks to be part of a yet-to-be realized development initiative at and around the old Train Station. Gayle was at a Salon at the Train Station getting her nails done. After all, my fabulous wife must mind the beauty details! However, with the Iowa humidity, she would probably go for shorter hair if we actually lived here. Since this takes time, I decided to walk down Main Street and look around. After walking around the Train Station and admiring the architecture (and the safety fence near the tracks), I first wandered into Hy-Vee Drugstore and for some air conditioned relief. This place is a lot larger than it looks from the outside. They have a nice selection of the usual stuff, plus gifts and wine/beer. I ended up buying a padded wine holder to later (and successfully) take back a bottle of Templeton Rye Whiskey back to Iowa. I'll probably be back the next time I'm in town for any travel-related supplies or to just kill a little time.

I get my prescriptions at Hy-Vee Drugtown. I like that the lines are shorter here. I am sensitive…read moreto medication changes and they will make sure I stay on the same generic which I appreciate. I can get every vitamin here and expert help from the pharmacists on which to choose. I mean, this is not life changing but I can avoid the lines at other places and receive decent service.

2/3/26 12:15 p.m. We…read moreshop here almost once a week. If I could do 3.5 stars, I would. The store overall is always very well stocked. There are employees constantly making sure everything stays that way. Unfortunately, because of the mass quantity of stock, the quality is sometimes overlooked; mainly in the produce section. The produce can be hit or miss whether or not it's gone bad and just hasn't been pulled or is good with a few "bad apples". The samples are definitely a nice touch while shopping and the employees handling them tend to know about the products, thankfully. Some employees seem to do everything they can to avoid being asked a question, while others go out of their way to help you, so service can be hit or miss as well. The food court is great! Lol. The low prices for the food are awesome and the food tastes great, so win-win there! Overall, this is a clean store with quite a bit to choose from, I just wish the fresh produce was better kept up with as well as the employee interactions.

I went in to get new tires and they were able to get me in very quickly. They ordered two tires and…read moreit took less than a week and they got me in and out within 30 minutes. They were very friendly. They helped me get everything for a very reasonable price highly recommend getting tires from them! Thank you so much!