1. McFarland Express Care - West Ames

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    Ames, IA

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    McFarland Express Care - West Ames

    3.7 (3 reviews)
    Closed 9:00 am - 7:00 pm

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    McFarland Express Care - Ames Lincoln Center Hy-Vee

    McFarland Express Care - Ames Lincoln Center Hy-Vee

    2.0(2 reviews)
    2.6 mi

    Rhonda Rotert, PA-C is the worst. She said my illness must be covid or the flu and tested…read morenegative for both. My throat were sore and my ears were hurting like an ear infection. I have had many ear infections in my life averaging over one a year for some fifty years. I had ear tubes many times as a child and would have multiple ear infections a year as a child so I kind of know what an ear infection feels like. She said it was not an ear infection despite my ears looking red and I was running a significant fever. She didn't even check in my ears. She told me that it was too soon with the runny nose and cough to be able to diagnosis as flu or covid as the tests are not accurate until one is sick one to two weeks. That is counter to what the rapid tests are meant to determine. I had the flu and covid vaccine and she told me vaccines do not do anything. It is better to get immunity the natural way. What kind of stupid people does McFarland hire. I ended up going back to work for the rest of the week and was dizzy, light headed, ears hurting, etc. It took about four weeks to get over the ear infection/sinus infection, but at least if wasn't covid or the flu. All I have to say is that Rhonda Rotert, PA-C should be injected with some brain cells since she is not competent at all.

    My college student (5 hours away) made an appointment and while en route there, clinic called to do…read morephone triage. Told kiddo sorry but we're canceling because it's not serious enough. Called me in tears. Went to the ER and sat for three hours missing classes graded on attendance. Left with a full exam, bloodwork, and prescription meds for the problem McFarland said wasn't serious. Very disappointed. Since when does phone triage decide what's serious?

    DoctorsNow

    DoctorsNow

    3.1(8 reviews)
    27.5 mi

    I was in Monday for a dot physical and did not pass due too diabetes' and I didn't know I had it my…read moreglucose level was at 449 and was told I didn't pass and to see my primary Dr nothing about it's way high so went home and Tue night went to ER and was at 591 had blurred vision they treated me and got down to 341 and to see my primary Dr to get on a regimen a lot a people when I told them what my level was said I could of had a stroke or be in a coma and Doctors now doctor was trying to sell me other services very unprofessional

    I walked in on a Monday at 5:30 PM (They are open until 8:00 PM that day). There was only ONE…read moreperson in the waiting room. Took forever for that person to be seen. Don't these places usually have more than one service provider? Then, after that person finally got seen, it seemed to take forever for ME to get seen. Meanwhile, five more people walked in after me. Hope it didn't take forever for the five more people. But, once I got seen, the Physicians Assistant who saw me was quick AND thorough. I had an ear problem. Got it diagnosed quickly. The Physicians Assistant was very friendly and nice. She also was able to "shoot" a prescription to Wal-Mart and I was able to get it. One thing I was surprised at, they didn't require you to fill out a 10 page thingie on health history. Ok, whatever. They were also ok with me not providing my SS number for my claims, it's not required. The seemingly long wait time irked me when there was only ONE other person at the time I went in, but I would go here again if needed.

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    DoctorsNow - Providing Iowa with high-quality walk-in healthcare.

    Providing Iowa with high-quality walk-in healthcare.

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    MercyOne Ankeny Urgent Care

    MercyOne Ankeny Urgent Care

    3.0(2 reviews)
    20.4 mi

    The doctor and nurse were very helpful and nice when I had an allergic reaction. 5/5 starsread more

    Avoid mercy at all costs. These Drs repeatedly Lied to me about results of xrays and diagnosis for…read moreyears even though in drs notes and in imaging. Dr mitchel also lied on phone answering my questions again just recently last Thursday even when i asked specific questions about past images if xrays etc and said nothing there... well i looked myself he lied its been diagnosed for years and hes been lying and not treating me and they've told me im too young repeatedly be in pain still now for over 10 plus years as im seeking honest help with no help or pain relief from mercy just lies and shady billing since theyre doing labs and imaging and lying about results so you do more imaging. I have alll the proof its in my med records. They also refuse relief for the excruciating pain. Im in excruciating pain daily, im a huge fall risk at this point, i cant walk many days from pain and bones crumbling and osteo arthritis its caused all due to malpractice ignoring me, my pain etc. This Sounds like a great opportunity to consult an attorney instead of a dr, they might actually help me walk again and not be a fall hazard, maybe ill be able to do normal daily functions again if i join a different medical group that doesn't lie to their patients because lazy or to increase billing and do additional tests for more money. The place is a scam and will not help you and if anything tells u to go to ER for help which is not what the ER is for when i been seeking help for 15 plus yrs and records to prove it. Dr mitchel lying and not doing his job has also cost me several hundred thousand if not millions over 10 to 15 years in lost ability to work and a liability case dr mitchel tossed because of not doing proper care or testsand handling my case properly and claiming im fine refusing to bleieve me because hes a younh dr that said i cant hurt that much and now i cant walk thanks to mercy and dr mitchel and other drs who been involved Now because brandon mitchel has lied and not treated me properly for my condition and refused any pain medication like was previously prescribed in pain management before pain dr got caught for fraud like mercy is about too ican hardly walk most days and in excruciating pain and will have to have knee and hip surgeries probably to get staryed and who knows aboyt my back now that im with different drs that havent lied to me yet. brandon mitchell and every other dr in my med records whos been lying because im only 34 now or theyre frauding insurance needs to stop and they deserve to lose their license to practice medicine anywhere

    McFarland Express Care - West Ames - urgent_care - Updated July 2026

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