* NO TAP PAYMENTS * Walmart is Walmart and there's not much to say about that. They have everything you need and they have good deals. But one thing they don't have... is tap payment! If you're a frequent Walmart shopper, I'm sure you know already. I personally don't shop at Walmart often so I didn't know and had to leave without any of my items. I was a little upset because I felt like I wasted time :( just wanted to warn everyone to make sure to bring their cards with them! read more

I frequent this Walmart as it is my local store but it has never been my favorite. After today's visit I can say I will never be returning to this location. I went there after my Walmart app indicated there was a microwave on rollback for $49. In the app it appeared there were many in stock and when I arrived I found the microwave and placed it in my cart. I noticed the item was listed for $20 more so I figured I took it to the check out but the clerk could not help me price match the item. I talked with a lead or manager and she suggested I purchase a membership for $59 a year and have it delivered to my house. She also suggested I order it online and pick it up later. I had the exact item in the cart, why would I returned later? It is unfortunate that she could not honor the online price even this one time for a community member and regular customer, I left the store with no microwave and picked one up at Home Depot. On another note, the lines are always long. The clerks don't seem to happy to help. I just don't get it. Walmart, do better!!! read more

This is a large Walmart. I love their nursery. Everything is immaculate. The prices are completely reasonable and returning items or exchanging them is not a hassle. The Customer Service they provide is top-notch. The gentlemen working in the nursery are totally awesome. Even the checkout in the front of the store has amazing customer service. I do believe this will be my new Walmart to shop at. read more

Walmart - Department Stores Near Me - Orange, California

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The short African lady in the self checkout area is extremely rude. She should not be in a Customer Service role. And why in the world in this day and age can't we pay with digital currency like Apple Pay? read more

This has been my local Walmart for my entire life. It is also the absolute worst business I have ever had the displeasure of patronizing. Employees have a bad attitude, are slow, or both. Place is a mess, panhandlers outside more often than not. I would rather pay more at Target across the street than suffer at this Walmart. Miserable experience guaranteed. read more

This critique is not about a particular store or the employees at the help desk. It's about the Walmart company itself for not providing even basic customer service. I've talked to the Walmart customer service people at 888-925-6278 twice without success. I have reached a dead end trying to get Walmart to remedy an error that occurred with their online order system. I had logged into my Walmart account and placed two items in my cart. When I saw that they wanted $6.99 to ship these items, I logged out and ordered them from Amazon. I was really confused when these items were delivered a few days later, and that my bank account showed I had been charged for them. I found proof that I did not complete this order when I logged into my Walmart account. Both items are still sitting in my cart, and the `Continue to checkout' and `estimated total' are still there. This was most likely a system error that caused the processing to proceed without my completing the confirmation. The first customer service rep had issued an email for returning the items to a store. I tried to return them but the store desk person said his computer showed these items as non-returnable and it didn't say why. I explained all of this when I called again and spoke with another service rep a week later. After 30 minutes he said that all he could do was to email another in-store return email. Instead of spending a lot more time on this and facing the same outcome, I decided to put this on Yelp and warn others not to trust Walmart's online order system. In spite of very nice help desk people, my issue will go unresolved. read more

It's so handy to have a Walmart nearby. We purchase lots of items from here for school events and groceries for our home. It's a big store with a garden section but no auto services. They use to have a McDonalds inside but have taken that out. Great deals for everyday items and you can shop online and pick up in store or have items shipped. My children's book series is sold online here along with other places. Come in for your personal or grocery needs. Just note that the self check out is 15 item maximum (which I never knew) and the other checkout lines can get really crowded. May the shopping force be with you. read more

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Where does one start.. So my tale began, I was looking for a water dispenser online, found one, a primo water dispenser at this location. I even called ahead and was told they had more than 4 in stock. So when I arrived there was only one on the shelf. The box seemed okay, no damage, so I decided to purchase said item. It even came with a free water jug to kick start my hydration station when I got home, for I had a thirst that could not be matched .. but little did I know the horrors that would be in store for me once I embarked on this trail of misfortune. Once I got home, I had an about an hour before my shift so I decided to set up this glorious H2O bad boy to quench my thirsty desires before I clocked in. FIVE BIG BOOMS this item WAS NOT! It was broken ! Pieces of plastic falling like the sweat upon my brow, the front top panel completely bent like a spine with scoliosis.. the dread I felt was unimaginable, as I had no time to return this item before my shift. Not to fear, for it was not the end of this very very hot & dry world, I would plan to get the watery deed done of returning this broken item the next morning... this is where my real trouble began. The next day as I was carrying this large item in its orginal box down my stairs, on the very last step, as I mustered all the strength of my fore fathers, I slipped, and with a sound like thunder crashing down upon a frozen pond, I rolled my ankle! I screamed bloody murder as my soul elevated to another dimension! This was only a few hours before my next shift mind you... all because some employee thought throwing around a large box in their storage area like a sack of unripe potatoes and then hurling this item on to the shelf for fun just to be happened upon by an unsuspecting victim to fall prey to yet another broken item from the infamous "wallfallapart"' catalog .. so here I lay in my excruciating pain, is a picture of my broken ankle .. I will never shop here again nor will I even walk straight again, I'm getting Intouch with corporate immediately.. read more

Walmart - MY BROKEN ANKEL OF MISFORTUNE - Department Stores Near Me - Orange, California

Oh my it's me again, making. Quilts for gifts went to fabric area, no one there to help, no prices on fabrics miss labels on yarn, couldn't fine a someone to help, they have entrusting people working, I hate the self serve check outs, and cashiers asking what are you making just ring us out, the next costumer on your back when your trying to pay, so I left everything there didn't pay went somewhere where they price items, fabric looked a mess read more

Walmart - Look in front of Walmart, of Orange right next to the entry!!!!! Potty Room condos, what are they thinking? Drove up and left, - Department Stores Near Me - Orange, California

The workers are usually helpful. It seems like Walmart is always short handed. I found out the hard way that customer service/ returns is daily from 8am- 8 pm . They are well stocked. There's only 1-2 check out cashiers. A lot of self serve. read more

Parking usually takes a little while to find a spot. The first aisle is mostly dedicated to curbside pickup orders and pharmacy pick up orders. Curbside pickup is super easy. They notify you via email/app when your order is ready. You then follow the instructions via the email and/or their app. This store is usually well stocked in all areas. You can come here for all of your needs: groceries, clothes, crafts, toys, camping, decor, furniture, gaming, baby stuff, you name it! If you purchase something from the electronic section or cosmetics section, they will put your items in a lock box. You take it with you and at checkout, they will take it out. Checkout always takes a while. The self checkout is always full. Not many lanes are open for regular checkout and the cashiers are super slow. Before you leave, you have to show your receipt for proof of purchase. Be careful in the parking lot- there are a lot of homeless people wandering around (some ask for money) and near the store entrance. read more

One of the more well stocked Walmarts with aisles organized than the average stores I've seen. I was able to do my shopping errands here for office supplies, gardening, and school supplies. It was hard to find an associate on the floor to help, but I was able to use my Walmart app to get an in-store map to assist me. read more

Just had an amazing visit to Walmart. I was making a return of some inner tubes we purchased in Las Vegas. The line was long, at least 7 people ahead of us. At Walmart, that's usually at least a half hour. But the customer service person, Janice was working quickly. She was very pleasant and I could see she had a friendly conversation with each customer. Then I saw it, someone who was doing transactions with what looked like hundred a dollars. I was sure that meant another 20 minutes to the wait. But no, as she and the customer joked, Janice carefully counted out the money and then printed the customer's paperwork. Score another win for Janice's productivity. 4 more customers in front of us, and one is a little perturbed. No problem, Janice offers a solution and the customer walks away pleased. Finally my turn, with an electronic receipt on my Husband's card. Again Janice swiftly resolves and we are off. Not quite 15 minutes later. I'm in awe, this person should be in management. read more

Really good sized with wide aisles. Lots of options - pharmacy, optical, garden, and more. Competitive pricing. Great variety. Plenty of parking. read more

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Returns are only available 7 AM to 8 PM but they do have a decent selection of pharmaceuticals

5 Starts to the greeter/receipt checker by the name of Martin. That man is so nice, his job is very simple but he makes the most of it. He has such a great positive attitude, always smiles and wishes everyone a great day. You guys have a great employee and anyone would be lucky to have him in the hospitality industry. read more

The worst location in history! I placed an order & the delivery guy said my other items were not pulled. I have to wait 10 days for a Refund. No more orders from them! read more

I had an issue with the management over a month ago. I left a message for store manager to contact me and still have not heard from them. Very sad because I used to go to this store for all my personal and all my work items. Now I have to go to Target read more

Walmart - More items behind the same item I wanted to purchase - Department Stores Near Me - Orange, California

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They don't respect there hours and were rude about it as well. I understand now whey this specific Walmart has a lot of bad reviews.

I went in looking for something that said was in stock, I know sometimes it can be inaccurate but I asked a simple question and I was sent back and forth up and down the store. I got sent to electronics and got told to ask if they can check the back stock if i didn't see it out, once i asked an employee in the back he refused to check the back and said they didn't have it if i didn't see it then it wasn't here and this was his section he worked so he knows that it is not in stock, i found it very rude and disrespectful when i asked a simple question if he was busy and couldn't help he could've told me. I found similar things to what i was looking for no help to him but this kind lady who stopped what she was doing to help me very kind and sweet of her. read more

I truly don't understand why I keep coming back to this rude employee infested Walmart. It's so easy a hit and miss when you ask for help, you either get it with a smile or seriously the mentality of the rude guy at the self checkout area. Dude was on his phone at Walmart never looking up and I had these items that Rand up for way higher , he asked for him to remove them, he proceeded to be condescending while looking the items up, I said remove them, he shook his head and said I was wrong. Again, I said I don't want them. He then decided to mumble under his breath. ( I heard what he said) and he walked away annoyed that I was actually making him do his job! Entitled much, you work at Walmart doing absolutely nothing . Great customer service?! read more

This was the worst walmart ever they not good at customer service this lady had me on hold 35 mins she couldn't transfer me to a manager I had to ask her can someone help me with the innner tube for my bicycle and she still can't find anybody to go to the bicycle area worst customer service and if y press 0 it reaches the fitting room area how will they know this is a bad customer service in my life I work at stater bros I'm number 1 there. For good customer service they need to teach them g.o.a.t service really it probably makes bad customer services read more

I hate going to their brick and mortar. Parking is insane, checkout is chaotic and the store is grubby. A friend gave me a $100 Walmart gift card he received as a public speaking honorarium. He hates them so much, he was not going to use it. With trepidation, I decided to avoid the store and spend it with on-line. The last time I ordered on-line from Walmart, my identity was stolen. I used the card to buy an Instapot. A week later it showed as delivered but it never arrived. I reported the missing Instapot on-line and was told to wait 48 hours and call again. This I did and I got an email that the gift card had been reloaded. When I tried using the card to reorder my Instapot I was greeted with, we are sorry, technical error. After repeatedly trying for about a week, I opened a customer support chat. I was told that at present no one's card would work. Oh, that makes it better. My beloved Instapot is now out of stock. I hope my one star requires no additional explanation. read more

I just had lost my mother on the 21st of December. I was just not the right state of mine and probably should have not been shopping, but I needed a few things on the 22nd of December. I was at the self-checkout and asked for cash back of $80. I had forgotten the cash. When I got back to me car, I had realized I left the cash in the teller. I was upset and Shapna the Walmart employee was kind and understanding, she had retrieved my cash and reassured me everything was going to be okay. At this time of the year everything is so hectic and everyone is so impatient. But she was loving and supportive of my well-being. Shapna is an asset of the Walmart of Orange. Thank you for having a wonderful kind employee. A very appreciative, loved felt customer in a time of need. Michele read more

For some reason the fitting rooms are always closed when I go , this is my 3x . I ask the lady nicely if I can go in or if they are open and for some reason she has an attitude " no I'm closed I'm doing stuff" ? . Like okay and then before leaving I try to see if it's open and it still not and she's just around folding clothes right next to it ? read more

Here i go again leaving this Walmart a sweet review for them to ignore or delete all over again so the last time they accused me of something that I did not do hence the photos this time I place an order online with their amazing app that they have saying that they have the item I need in stock and it will be picked up ready the following day so much to my surprise when I show up and they don't have the item that I purchased on the Walmart app they gave me the option to cancel the item I ordered or take the crappy little radio they have in stock! If I can give them one piece of advice, it would be stop checking receipts at the door and start doing inventory so that way you know what you have in the app also knows you don't have certain items in stock read more

Walmart - THIS IS MY SCAN WITH MY TOTAL AFTER BEING ACCUSED OF TEFT - Department Stores Near Me - Orange, California

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I am a regular shopper at this walmart and I can say that I have never had such a patient cashier like Edwin. He has always been a patient worker and seems to understand and attempt his best to help a customer in need. I was struggling with the OnePay/Walmart Pay as it is a useless waste of time and blocked me in paying with the app even after attempting three different cards. But Edwin was patient and help settle my frustration. Chirag was also very helpful with attempting to help me while the app was malfunctioning and I didn't have my card with me. Both gentlemen helped me for almost an hour to attempt rescanning all my bags and items in hopes for the app to work. Especially Edwin who had to rescan three bags at least three times and put the items back into the bag. At the end the app payment was useless as I got blocked from paying and I had to see if I could find my physical card in hopes of paying my items. Which luckily I was able to find and able to pay through a physical card. If it wasn't for these two cashiers, I would've left my items as Walmart refuses to utilize apple pay and has stopped me from buying items in the past. The only reason I am giving a five star review is thanks to the cashiers that helped me today. read more

Walmart? More like Wal-NOT I ordered 27 items to be delivered to my house and Walmart proudly emailed me that they were "delivered." Imagine my excitement--only to open the bag and find... THREE items. That's right. Three. Out of twenty-seven. Somewhere out there, a very well-fed delivery driver is enjoying my snacks, while I'm left here with a can of rolls, a gallon of milk, some coffee creamer, and an inexplicable sense of betrayal. Tried reaching out to customer service, but I think their response was delivered by the same team--because they said I would get a reply within 4-hours and it's now been 8-hrs and nothing. If you're looking for a fun game of "Guess What Actually Shows Up," this is the service for you! Otherwise, I'd recommend Kroger, More reliable. read more

What a joke of a store. The store manager did not care about my complaint about the bathrooms not having toilet covers! Why would I stick my bare ass on the nasty toilet seats! This is behind ridiculous and being a billion dollar company and you couldn't restock the seat covers! The toilet had so many pubes you could make a wig! Just horrible! read more

Scan and Go when using Wal-Mart app should be fast like at Sam'sClub. Unfortinatly, you get to the area of self-checkout and half the registers are not working. The line is always long. I didn't write this review about it the last 2 times I came to this Wal-Mart, this is the 3rd time I should have just went through regular checkout. I've been to other Wal-Mart stores and it is slower than Sam's Club but this particular store has something wrong. They may need to look at other Wal-Mart and Sam's Club stores to see what works and how to improve. read more

So after my last review I emailed Walmart and asked them to clarify their price matching policy. The rep that emailed me back asked me to call the store and I asked why that was necessary if I was asking Walmart headquarters if they honored what was on their website. The rep then said, yes, they do honor the price match and they would speak with the store manager. That was over a year ago. Go in to Walmart and try to buy something thats cheaper on their website. Go to check out and it rings up higher than on the website, ask the clerk for assistance and they said.......... WE DONT PRICE MATCH THE WEBSITE. Said I could ask customer service if they would, so I did, and customer service also said no. So I went and bought it elsewhere and had that store price match Walmart's website price. read more

This afternoon around 5pm at self check my mother and I were doing 2 separate transactions. I did my transaction first which was the sausage dog food, and the clever made 2 pack laundry tote. I completed my transaction then my mom proceeded to pay for her items. We were waiting for her receipt to print out & I ripped open the clever made 2 pack laundry tote and started loading up my mom's items & mine. The black small lady at self check out approached me "I need to make sure you paid for this tote let me see your receipt it's not on the screen I didn't see you pay for this" I showed her the receipt and she said "no it's only for one tote where's the other receipt" my moms receipt printed out which was mayo, jeans, tomato pasta. I showed her the other receipt she said "no this only comes with one tote" I said I just ripped opened the package that way I can load my items she demanded that I showed her my first receipt and she said "it's only for one tote $16.98" I said "it's a two pack" I pointed to the packaging which shows it's a two pack. She looked at my basket and the receipt checking one by one each and every item. My mom in complete disbelief and the black lady responded "well I need to make sure that everything is being paid for" I grabbed the receipt from her hand and she didn't apologize for being rude and assuming that we didn't pay for our items. This isn't the first time I've experienced this uncalled for behavior with her. She has such a nasty attitude ! If it wasn't for my mom being present I would have gone off on the black lady ! read more

Was indirectly threatened to get kicked out by an employee for looking at toys. I was just looking for something specific and it inconvenienced the employee to help read more

Purchased two seat cushions on-line from Walmart. Was shocked that they were delivered and left on my front porch without being in any type of packing. Where is the box, plastic or paper bag? Now I feel that I need to have them cleaned not knowing where they have been since they left the factory. Will think twice about shopping on-line with Walmart. read more

Walmart - This is how Walmart delivers seat cushions. No box nor bag just leave them on the front porch. ~ Very disappointing and unbelievable! - Department Stores Near Me - Orange, California

I'm giving it 3 Stars. It's a Walmart. I can still get LEE Ladies Jeans here, thankfully. But I don't know what it is about this Walmart. The ambiance is kinda trashy. And it's in The Village and neighbors to Sprouts which is lovely inside. I used to shop regularly at the Walmart location in Huntington Beach and that one was fine. It was even nice. I know it's the Pandemic, so this part is not reflected in the Stars I gave it. They always seem to be poorly stocked. And none of the staff are helpful. 2 employees said the Dressing Room employee would be back at 2pm and just to wait. This was bogus which all of them should know and be able to communicate: ALL DRESSING ROOMS ARE CLOSED. You have to buy it to try it on. Return Policy is still 30 Days. read more

Walmart - Department Stores Near Me - Orange, California

The self checkout associates are useless. I had a cake carrier I wanted to purchase but it didn't have a price sticker. I had it pulled up on the app but they refused to help me. That's fine. I'll just give my business to another store. read more

This isn't my regular Walmart but today I decided to come in to return something which is the horizon milk 12 pack as there are some being recalled. I arrived and explained to the worker and showed him the website where it states the same UPC # and expiration dates they are recalling. He then tells me the computer isn't saying anything about a recall even after I showed him the horizon website stating the upc number he then calls another lady and tells her if she knows anything about the recall and makes a face while saying no I haven't. It was frustrating they couldn't even give me store credit for this even after seeing the recall on the website. It's terrible they are probably not even taking them off their shelf's since the computer isn't showing a recall. Hopefully no one else gets sick from this because my daughter sure did and I'm truly upset. read more

Staff were very kind caring friendly and so nice and helped me with my purchase thanks to the cashier. For her help regarding my purchase of fabric, the card reader could not read my credit card very well and we tried my credit card several times did not work to my shocking eyes and then my husband used his card and paid but I was so shocked and will go to bank to check why ??? Anyhow store was not that organized but staff were so kind and helpful and caring , overall I got what I needed at home and thank God and praise Lord Jesus and thank you Mother Mary. For today ... as each day has its own drama these days ,,,, read more

Walmart - The fabric I chose for future embroidery of mine - Department Stores Near Me - Orange, California

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Walmart is synonymous with cheap, low quality products, bad customer service and sketchy clientele. This location is no exception. The only reason I go here is out of convenience since it's close to my house. Every time I have called here, I'm LUCKY if I ever get a live person on the phone. I'm usually put on hold and never get my questions answered. Tonight, I was literally put on hold for 25 minutes before I gave up. read more

Walmart - Department Stores Near Me - Orange, California

I do not enjoy leaving negative reviews, but Walmart in Orange needs to hire more employees for their customer service at their return counter. It has a line of more than 15 customers and two very slow service providers. Where is the customer service representative to ensure smooth service delivery? Employees seem unenthusiastic and no smile or engagement. Perhaps they need a raise. Something to make them happy. read more