Sorrayya and the manager that day made sure I got my personalized greeting cards on the day I came back. It was delivered to them about 2 days after I uploaded my pics and because the equipment was unavailable that day the cards were shipped to them and I had to come back and picked up the greeting cards. At least I am able to send my greeting cards to families and friends just before the year 2025 ends. read more

Walmart - Photos - Department Stores Near Me - Laguna Niguel, California

I've never been harassed like this in a store before. At 10:05 PM tonight (December 2nd), after a 12-hour shift, I went to Walmart for a few groceries. I paid $78 at self-checkout. As I tried to leave, the door employee accused me of not scanning nine items. Another associate rescanned my ENTIRE basket -- it totaled $81, just a $3 difference -- yet she still insisted I "missed NINE items." That makes zero sense. A manager and another employee wanted to rescan my whole cart again. After reviewing my items, I decided I didn't want 5 of them. They took those items -- but never refunded me. When I asked about my refund, the door employee demanded I double pay. Exhausted, holding my dehydrated toy poodle puppy, I tried to leave. She then physically blocked my path, kept demanding double payment, and even flipped her name tag over to hide her identity. Another associate laughed at me and said I'd "have to wait a while longer." By then I had already been standing there for 15 minutes being harassed. I was treated like a criminal despite fully paying, staying calm, and showing my receipt. I left without the 5 items and without my refund. I've contacted corporate and requested camera review. This store's behavior was hostile, humiliating, and completely unacceptable. It genuinely felt like something out of American Horror Story. The way I was treated was disturbing, unlawful, and a violation of my rights. Avoid this location at all costs. After tonight, I'll be carrying pepper spray -- and if I hadn't been so stunned, I would have called the police. No customer should ever be treated this way. read more

I'm so thankful there is a Walmart in my area so there is more affordable pricing. South OC's cost of living is high! This Walmart has a huge parking lot and it is always clean, well lit and well stocked. Both the staff and customers are all very polite and respectful. You can find anything and everything you want here. And it's one of the stores that actually opens late...until 11pm which is very late for South OC! read more

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My husband likes the caffeine-free Coca Cola. But for several years, he was not able to find it anywhere. He even wrote them and specifically requested them to re-make the product, without success. About 6 months ago, he found it again at Walmart! Was so happy when he saw it. So now we go to Walmart when he needs to restock his caffeine-free coke. (BTW, we just saw it at Vons Pavilions just now, after I wrote this last night :) But we generally like this store anyway. It is always well-stocked and surprisingly, carries many items that we can't find at other stores. This Walmart store is actually huge. Does not have the fresh produce department like some other stores though. Employees are usually nice and helpful. read more

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Stopped by Walmart yesterday in Laguna Niguel. The store was packed with a huge inventory of everything you could imagine but a very limited grocery section. We did not stay long as they did not have the ratio keto yogurt that I buy so we drove home and ordered through Instagram. The Walmart in RSM stocks the product and I bought the last 8 with a few other items which were delivered by the instacart professional. The beggars in the parking lot at this Walmart and multiple overnight RV and trucker camping or stays is a bit weird. read more

As with all Walmarts, this location is just hit or miss. Sometimes you'll come here and they'll have what you want & it'll be a great deal. Other times, you'll go round and round hoping you just missed it, only to find out you struck out. My biggest complaint with this location, however, is that other customers just don't seem to care or have any care for others. You're always finding things randomly dumped on shelves, often in a completely different area of the store from where it should be. I really wish customers would at least find a go back cart or something versus just lazily dumping it wherever they are when they change their mind. It's a losing battle for the employees and I don't really fault them for not being able to keep up. I will also warn that if you need something that is locked behind a cabinet, be prepared to wait. There have been a few times that an employee has shown right up to help me out, but often I find myself having to stand around for what seems like way too long before someone shows up. It's almost to the point where if I see it locked away, I'll just go buy it elsewhere. I prefer to get in and out when I go shopping and while I understand why stores need to do it, it just deters me from buying there. With all that said, Walmart is never a get in and get out store. From its sheer size, your need to walk around & around to find what you need, and a slow checkout process, it's not a quick stop. You will need to dedicate some time to shopping here which is why I often put it low on my list of places to go shopping for every day items. read more

Walmart - Lego's stuck behind locked cabinets - Department Stores Near Me - Laguna Niguel, California

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I'm Estela Garces customer service Casey was very helpful, very kind and very friendly to me. Sending money excellent customer service.

Horrible customer service, Ladan couldn't help even slightly she just shrugged at me. Told me to go talk to the manager and I said okay where and she shrugged and said shes around the store. Everything is incorrectly priced and took pictures of everything with their "price" and then once she scanned it everything was coming up as more. I showed her the pictures and... you can guess it... she just shrugged at me. read more

The employees at Walmart clearly hate their job, and it shows. I asked a woman (blonde with a bob) in the beauty section if there was a frozen/dairy food section since i never come to walmart, and she talked to me like I was four years old. In the most condescending mean tone, she kept repeating, "WE DONT HAVE A DAIRY SECTION there is a grocery store TWO doors down...TWO doors down," like I couldn't comprehend basic directions??? read more

They don't give me a refund but said I accepted the item, so I'm being charged for something U never even picked up. The manager said she would handle it but didn't and the worker MADE me accept the order before getting her manager to "push it through" even tho I told her it was incorrect. Bad training, bad customer service. read more

Very friendly and helpful. Fast service. Dj was super nice and understanding. I felt good coming here for service. They didn't try to over sell anything. Thanks guys! I appreciate you! read more

Walmarts are pretty much all the same no matter where you are in America.. this particular one is pretty clean inside. The parking lot is huge and the shelves are generally well stocked. We don't shop here too much these days but when we had three little ones at home it was a weekly thing... great for snacks, candy and toiletries. read more

Ordered and paid for 5 items to be delivered to my house. Although delivery charges were paid, the order was split into 2 without our consent. Half of it will be delivered by 09/05. One item is ready for curbside delivery. What an inconvenience. We live within walking distance to the store but can only pick up with a vehicle in the parking lot. read more

Walmart - Walmart curbside pickup - Department Stores Near Me - Laguna Niguel, California

This place is the worst! If you need help in the electronics department, good luck! I'm not joking, I waited over 30 minutes just to get an SD card reader. It took 5 employees before I finally got help. There was a girl back there and she refused to help me because she was too busy playing on her phone. She claimed she couldn't help me. I know the difference between can't, and won't. She wouldn't even call for help. After a while, there were a ton of customers standing around and they also were trying their hardest to get help. They couldn't believe me when I said I've been there for over 30 minutes. They were just as upset as I was. And I also might add on another recent experience, Bryce does not belong back there. He doesn't know a single thing about any of the products. I asked him to show me the iPhone cases for a 15 pro Max at the bottom shelf and he started handing me screen protectors. Then I asked again and said "Can I please get the clear iPhone case at the bottom?" Then he starts handing me iPhone 17 cases. He wouldn't let me grab it, so it took forever. Hassim (I think that's his name) is great. He really knows the department, and it's easy to get help from him. But if he's not there, it's a complete disaster. Customers are going to start breaking the red plastic locks, if they can't get help. And why are cheap items locked up anyway? Laguna Niguel is not the ghetto by any means. read more

Walmart - I wish I could get paid to play on my phone, instead of helping customers. if this is allowed, I'll apply tomorrow! - Department Stores Near Me - Laguna Niguel, California

If it was a 0-5 stars, I will put in a zero. Very disappointing experience at the register. I picked 3 identical items that were clearly stacked together on the shelf with a posted price of $5.97. At the register, cashier Jojo rang them up at $9.97 and argued with me even after I showed a photo of the shelf price from my cell phone. She insisted only one item could be discounted, which made no sense since all items were under the same price label. I had to request a manager. It took about 15 minutes for the Manager Michelle to arrive, then another 10 minutes to "investigate," even with photo proof from cell phone. In the end, the manager confirmed the shelf price and honored the $5.97 price--but the whole process took 25 minutes. Pricing mistakes happen, but arguing with customers instead of resolving the issue is poor customer service. Employees need better training on handling pricing errors and customer concerns. read more

Walmart is the dumbest company. It won't take my phone number. It's the phone number I've had for years you can't order anything unless the phone number coincide with the email. Their support is barely speaks English. Their AI person is ridiculous. Walmart is ridiculous now I have to wait till somebody comes around to fix this so I could order when I need to order. The app doesn't work. Nothing works because Walmart is a piece of shit. read more

This store is the worst store. Everybody is rude. They don't care to help. Nobody can help you in the entire store. There's nobody in any aisles and when you do find someone they point across the whole store and does not want to help you terrible customer service I would not recommend the store to anybody and then to top it off. Nobody speaks English. read more

Love coming here for Diamond painting art! Michaels is like $25 when here is $9.99 OR CHEAPER!!! Please make more Diamond art options but right now there is still a lot! read more

Walmart - Finished!!! - Department Stores Near Me - Laguna Niguel, California

This review is for the Tire Center. I came in a little spicy thinking that a problem we had with my son's tires was caused by Walmart tire center. That turned out to not be the case. The employees were all incredibly helpful and professional. The manager DJ and employee Marlon went above and beyond to try to help us figure out the problem. I was super impressed by their professionalism and kindness. read more

I'm sorry but when I buy a Titan cooler and use the self checkout line I do not expect an employee to come up to me and search the item to see if I stole something. I understand they have to have theft prevention techniques but this was just insulting. I'm a 70 year old lady and certainly don't look like a thief. Do you want to search my purse as well. read more

This review is exclusive to the "Walmart Auto-Service Section" which is primarily oil changes and tire service. On 11/26/25, I drove to this location for an oil change. The attendant said they were too busy and asked I return Monday on 12/01/25 due to the Thanksgiving holiday. When I returned the following Monday, I immediately get attitude from the attendant for driving beyond his little road cone at the entrance that he treats like a U.S. Customs Border Crossing. The reason why I and others drive beyond it is because if you don't, vehicles coming from the other direction turn left in front of you, cutting in line, and the employees allow this with impunity. I'm asked if I had an appointment, which the previous attendant never mentioned making. I was then told they were too busy to accept non-appointments. I later went to Jiffy Lube without an appointment and was In-n-Out in 30 minutes, and I didn't have to cross Checkpoint-Charlie to do it. read more

I don't expect much from Walmart, but no internet, not even a text can go through, locking up beauty products and other various items but not having enough staff to unlock them without a 20 minute wait, aisles barely wide enough for one cart so traffic jams are a promise no matter the time of day, and of course prices are going up. I never really hated Walmart trips until now. It's like you are actively trying to make it a miserable experience for your customers. I'm confused. You would think you'd want us to stay and shop, not be in such a rush to leave you'd rather forgo certain items just to shorten the trip. read more

As a Canadian on a summer road trip, this Wally World is pretty much heaven. The VARIETY here is astounding compared to what I'm used to back home. The prices - well OUCH - our dollar isn't so good right now. But regardless the price point here is so much lower than the other grocery stores in town or even Le Target (my one true love). Will definitely be back on our next road trip! read more

This Walmart sucks! The bathrooms are never clean or stocked, the staff don't know how to do their job or are lazy as sh!t. I'm never coming back! read more

Walmart - Department Stores Near Me - Laguna Niguel, California

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I ordered a pair of tires online. one delivered but one is delayed with no tracking for almost a week now. Ive been calling almost 5 times a day and cant get ahold of any staff in any department. This place has nonexistent customer service. never come here read more

En esta Walmart es Mejor robar las cosas nunca te atienden solo dicen que van a llamar a alguien para que te ayude y jamás llega alguien ayudarte nunca hay manager que te ayuden en nada read more

thank you to Elham, Edgar, Daniel & Sima in the Automotive Department who are all awesome. i appreciate their hard work & attention to detail. i came in this Monday (i normally would have waited until a different day but was busy) for an oil change. for the value it's the best deal you'll find, that's for sure. Daniel noticed my front driver side tire was extremely bald & was able to squeeze me in & replace it. the new tire was also very reasonably priced & Elham was a huge help in locating it, she went out of her way to make sure i had what i needed. Edgar & Sima have helped me in the past & are so kind & knowledgeable. Daniel who helped me on this day was down-to-earth & saved my ass from potentially being stranded if i had kept driving on that worn-out tire. amazing staff working very hard together! the only downside was i did (& have in the past) have to wait quite awhile. i got there at 8:10 & left at 12:45. but it's understandable, they're very busy! i would prefer to wait longer & not be overcharged. thank you to the staff in the Auto Department! you are all appreciated! read more

I use to go every week to do my shopping last week we went with my daughter she wanted some lip liner we had to ask for assistance because everything has a locked the lady was helping my daughter and she goes u have to pay in this register and I said ok let me grab some hair gel it took me 1 second this lady took the items from my daughter hand making her feel that we were going to steal I would not go back to a store that make you feel so uncomfortable it ruin my day I was so mad the store is getto now train you're employees to be more respectful to customers read more

Guys come on it's 2025 take Apple Pay or other tap to pay services. It's such a massive inconvenience. You have no idea how incredibly frustrating it is to have to literally leave to go get cash from an atm, it's easier to just not shop at Walmart. read more

I was so grossed out when I got home and opened my DD Dustbuster. See pic below. Can't believe someone would return that filthy vacuum. AND, they put back on shelf The box was taped The Cashier charged me for 4 bikini bottoms and 2 tops (same size and style on both) she kept scanning and saying it wasn't ringing up, but I could see it. I told her to void all, she only voided one bottom. She assured me that it was voided. I was in a hurry and couldn't ck receipt until I was almost home. I had to go back anyway to return that FILTHY vacuum anyways. They had to watch the surveillance video to make sure that I wasn't scamming for 4 of the same bottoms and 2 tops it took 45 minutes. Make sure your items are not a return. Clothes are cute these days read more

Walmart - FILTHY DD DUSTBUSTER THAT OBVIOUSLY WAS A RETURN. Can't believe they tried to resell it - Department Stores Near Me - Laguna Niguel, California

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I went to buy some glasses from the optician at Walmart. Margaret is a fantastic optician, very careful to make sure that my glasses fit well and that I got everything I needed. This is the second time I have requested her help because she is excellent at her job! read more

Here's a draft of what you might write about your experience: --- I recently had a very disappointing experience with the customer service at Walmart. DEB who works at the customer service desk was extremely rude and disrespectful. She didn't acknowledge the customers waiting in line, and at one point, she even walked away without addressing anyone, ignoring those who were standing there patiently. This lack of basic respect and courtesy is unacceptable. As a result, I have decided not to shop at Walmart anymore. Customer service is a key part of any shopping experience, and unfortunately, this experience has left me frustrated and unwilling to return. She seats on her chair and stares at people who are waiting read more

The Equate brand of rotation medium toothbrush scrubs well but the bristle fall out easily while in your mouth. Terrible quality.

I thought about it long and hard about this This places is a joke. This is like the only Walmart that denies European cars for a simple oil change. Good for nothing worker Sina wasted my time 2 hrs and I had an appointment at 8am. The big Mexican manager came out and said yes that they can do it a mere 10 seconds after making me wait. These mechanics do not want to work and lazy. 2 damn hours while I had to stand there and wait. Customer service sucks at this location. At least the manager was very apologetic and upset. read more

Not a nice experience. You cannot enter or exit your car or the store without being hassled multiple times by people trying to sell fruit, tamales or just simple people roaming the parking lot and store asking people for money. I am fed up and will never return to this location, it is not safe. read more

Great one stop shop though always room for improvements. Cant wait for them to implement apple pay

I was in line to return an item I purchased yesterday, although I had to wait for 15 minutes it's worth it, Janine was so nice and give me credit. She tried to help me confirm my Walmart card it was not successful. Because there was someone waiting behind me I decided to not continue trying to confirm my card. Ray was so nice at the check out and Kristy who's 76 years young checked me out. Only in America we get to work whenever it's boring at home. She said she was not able to pay her bills. Overall I was a happy camper and I told Ray how stinky the bags were, I think we need to recall the plastic bags which were just terrible. I think I got sick from them. @walmart read more

The guys at the center we're absolutely fabulous, % I would go there again, they all were so kind Anne thoughtful after I had a tire that blew out Thank you to Walmarts tire center Laguna Niguel read more

What would make this location better: fresh produce! I trek over to the Foothill Ranch Walmart ever since the Irvine location closed due to the lack of fresh produce at this location. The cereal aisle at this location is a joke compared to other stores. This is like... a mini store. Yes, the larger locations are generally the Supercenters... but this location seems lacking in terms of product variety and also appears to have higher prices than other locations. I'd rather drive a little farther to get a better deal. 2022: 88/100 read more

Well what can I say that hasn't been said... I purchased a vacuum cleaner handheld that would've been $70 numerous places for only $47, purchased so many Christmas gifts. They had hickory farms of Ohio gift sets. Excellent purchase. Inflatable's that cost $70 Bucks and hard to find, that were there for 20 bucks. The employees were very nice, the store was clean, many people facing and stocking items. I'm very happy we went. read more

Walmart - Walmart style - Department Stores Near Me - Laguna Niguel, California