I had a really frustrating experience at this HomeGoods location. I tried to return an item and had a clear photo of my receipt, but the manager, Blair, refused to accept it--even though another HomeGoods store previously allowed me to return an item the same way without any issue. In 2026, everything is online and digital, so requiring a physical paper receipt feels outdated and misleading, especially when other locations are clearly more flexible. Because of this, I now have to go out of my way to return the product elsewhere, which is super inconvenient and time consuming. I understand policies exist, but consistency across stores would make a huge difference for customers. I returned the item easily at the HomeGoods location in Laguna Niguel. Overall, the manager, Blair's refusal and lack of flexibility left me unhappy and unlikely to shop at this location again. read more

This location was so awesome, I wish I actually had more time to browse. I was just killing time before my dentist appt and I found so many items but I only had 15 minutes to spend. I definitely want to go back because I've been thinking about some of the pet things I've been wanting. It really is overwhelming for sure to shop here so I definitely need to go when I have more time. They have so many cute things. read more

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Best home goods, best customer service. I am furnishing my home and Vanessa has been absolutely lovely to see every time I visit. She is attentive and goes out of her way to accommodate every question and request. She even carried out my large furniture to my SUV by herself, always makes sure my merchandise is waiting for me and safe especially my chairs and my table. Thank you Vanessa , she should be the head top manager in my opinion. Professional and always has a smile on her face and doesn't give her customers attitude (unlike the head gentleman manager), she makes you want to come back and shop more. read more

I work right down the ways from this homegoods and wanted to get some new fun cocktail glasses for my mocktails. I knew they had a good selection because I got my friend some for her 21st bday. I made my way over to the glasses and had the best time picking out different ones for my mocktails. I got sets of two which equaled out to 6. It was difficult cause they were all super cute. I even found some wine glasses that I was debating getting at Target. The price here was cheaper which was such a score! I decided to walked around the entire store and found a candle and Mother's Day car for my mom. I also needed something to put my cooking utensils on and found the cutest little holder. Everything here is fairly priced and super cute! Definitely going to keep coming back when I need something new for my apartment! read more

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There was a sign on the door saying the store would be opening late due to inventory in progress, but no specific time was listed. As a customer, it made it difficult to decide whether to wait or come back later. A simple estimated time would greatly improve the experience. Otherwise, the store itself is fine. read more

HomeGoods - Department Stores Near Me - Lake Forest, California

The store was typical Home Goods store and reasonably priced because It's HomeGoods. The service was great. The store was busy not only with customers also with lot of halloween decoration. It was fun to buy Halloween shopping! I love spooky month and even though it's not October yet I'm ready for Halloween 2025! There is also parking lot outside! Free for plaza's customer... read more

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Love this Home goods location. The cashier and staff are so helpful. The price is so fair and worthy to get a good quality products. It is my favorite place to shop. read more

There are a lot of HomeGoods around the LA/OC area. And, this is another one of them. This HomeGoods is design pretty much like all of the others. It is a large store that offers all of those kind of things that you either know that you want, come here to find, or that unique something that you never knew you needed. It's a great place to come in and shop knowing that you will be able to find that high-quality something. This business is located in a large shopping plaza, so there's tons of parking. The problem is, as it is a large shopping complex, sometimes you can't park all that close to the store. Meaning, if you buy something large, you really must keep that in mind understanding that you may have to carry it some distance. Overall, as is the case with all HomeGoods stores, the staff here is always nice and happy to help. Good shop to buy that unique/quality item that HomeGoods is known for offering read more

Products - definitely home goods and great finds for home with a wide selection at great discounted prices compared to retail. Bed, bath, dining, kitchen, linen, furniture and accessories, outdoor living. All good!! Place - in a shopping complex beside Daiso, Five Below, Staples and other shops. Get in, get out. Plentiful parking. Pro tip - pick your poison for home. Drink ware a plenty. Furniture a plenty. Beddings. Bring your wallet!!! read more

HomeGoods - Entrance - Department Stores Near Me - Lake Forest, California

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Workers were saying "get the f out" to customers when the store was closing. Like I work in customer service but at least I wait until the customers are out of the store til' I say that. Unprofessional & unwelcoming. For the record, nobody was lingering. The three parties still in the store were pleasantly checking out and all of us were shocked to be treated like that by a very young associate who thought it was funny. Then who I assumed the manager was playing it off. Not a great look. read more

This store has a lot packed into it!! Right now, I would say about half the store is Halloween / Fall related, and I AM SO HERE FOR IT!!! They have every color imaginable in decorative pumpkins. I can not get enough of all the cute things, so much Rae Dunn and just a fun place to be! Staff is always friendly, as well. read more

HomeGoods - Department Stores Near Me - Lake Forest, California

Just like from the show Sex and the City, "Absolutely ****loutely"!! I love this place. You never know what you're going to find but you know it's going to be good. Going in with an open mind helps a lot. There is so much to chose from and the prices are great for the quality. read more

HomeGoods - Department Stores Near Me - Lake Forest, California

Staff: We worked with Kim who was very friendly, personable, outgoing, and provided great customer service. She asked if we found everything we needed. One of the items we bought did not have a price, so she offered to run back to confirm the price. She said she wanted to ensure that we were not over charged. Quality: This store has lots of good home good options (hence the name). Value: A little pricey in my opinion. Overall: I'd be back for sure as I like the selection and Kim was very nice. Great job Kim! read more

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This homegoods has items over priced period. I've seen the same items at a different store 30-50% cheaper. This is a small homegoods so expect minimal selection. Customer service is friendly and the store is clean. read more

The current store manager is super rude, she definitely needs to go through customer service training.. I have been shopping at this store from past 8 years and always had a good experience but after this, definitely not going back there. read more

Nice people. Good prices. I found some cool items. Heavenly hunks cranberry white chip gluten-free Vegan non-GMO for only $3.99! I tried them and they are okay I prefer the dark chocolate ones which they sell here as well. Also bought a few other items. I really like this store! I always find something unique here. read more

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It never fails and I'm not sure why I continue to go in there, but every time I do, I wait FOREVER in line. It doesn't matter how many people pile up in the line and how long we have waited, they just don't care. One person on the register and returning a ton of stuff from a customer that bought on several credit cards. Waited for 10 Minutes with no progress and multiple other employees in the store that could have helped. read more

I am so sad that I can only rate the level of amazing customer service I received today from Patrick 5 stars. I wish I could rate him at 10, 100 or a million. As a wedding designer, I stumbled into the store a few years ago and from that trip until now, every single experience I have had has been amazing. The staff at this store is so special and dear to my heart, so much so that even though I no longer reside in lake forest, I still make the 30 minute commute to come here. So thank you Patrick! For making some of my gloomiest days sunny again and being amazing and professional at what you do. So much love for the people at this store ! read more

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Deborah is the sweetest cashier and very helpful! She earned the place a full 5 stars.

I moved from AZ recently and I had an item to return but didn't have the receipt but had the tag attached to the item. Katherine T. was so sweet to accept the return. I told her I would write a review for her and told her manager how great she wasI am loving the service and will continue to shop here because of her. Thank you for so much. Sometimes small things can make someone happy. read more

The photos say it all about my most recent visit... Hard to shop somewhere, where they have ads like I shared in my photo... read more

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I was recently one of apparently many women (according to an employee) who are victims of pickpockets at this store. They need wider aisles, less stuff everywhere and more security. That was my first time and I won't be back. read more

The slowest service. I've lived in this area for eleven years. This is the closest store to me. I've never seen slower home goods checkout service than this store, and I shop at home goods a lot. read more

I just found amazing bar stools here. They have a great selection. The bar stools are very good quality and their representative was quite helpful too! read more

Easy parking, cash register line moves like anywhere else. Staff are ok. I basically get European gourmet products there at lower prices. They all have been very good. Bought some Fall decor, but selection was very limited and nothing special. read more

I wouldn't normally look at reviews for a chain store like HomeGoods, but I should have. My mom and I came here a couple hours before closing on a Friday night to find some gifts for my friend's bday party the next day. Parking was easy, but it was a little crowded with the most obnoxious, rude female customers I have encountered in a long time. I'd be standing looking at some mugs on a shelf, and some chick would force her lil cart through me without saying a word or making eye contact, then forcing her way in front of me to look at the same shelf. Are you blind? When we were looking at candles, another chick rammed into our cart, and as soon as I looked up she asked, "is this your cart?" as if we put her out, but again, are you blind? And forced our cart out of her way even though it was already out of the way. The employees roaming the floor avoid eye contact and are void of any customer service skills or just plain friendliness. The dude (one of the few dudes in store period) who rang us up at the checkout was the most pleasant person we encountered here. He actually smiled and asked us how we were doing. WOW. How hard is that everyone? When he's ringing me up, my mom is standing behind me, and some other patron was walking by. This bigger chick behind the counter bellows rudely, "BEHIND YOU!!" to my mom. She might has well have said "Get the f*** out of the way" by the way she said it. I glared at her, like WTF is the matter with you? Her face was so smug and mean-girl, I wanted to call her out right then and there but didn't want to embarrass my mom. In the parking lot, we unload our stuff into the car, and another annoying patron from the store whose parked next to us swoops in to her car and opens her door while I'm trying to do the same thing and have to dodge her. She says nothing, no eye contact. What is with this inconsiderate vibe?? It drove me crazy. Unfortunately, the cashier forgot to give me one of my gift items, so I had to return the next day before crunch time, the bday BBQ. I was just happy that when I called, they had it for pickup. He and the chick I spoke to on the phone were kind and definitely had some customer service skills. This store was organized and had lots of good stuff to choose from, but I probably wouldn't return to this location seeing as all I had to hold myself back from going off on several people -- patrons and employees alike. read more

This place is so fun to visit. I always come out with something! There's something for someone here. From high quality toys and furniture for the kids to amazing kitchen needs to really fun and festive decorations for the home! What I also love about this is place are the furniture collection. There's are so much to choose from! Even RUGS! They hang on these clips so you can see each one with their beautiful design. They are very high quality from silk, wool, and nylon rugs. You won't be disappointed! I've have bought many many many items here. From blankets, pillow cases, pots/pans, cute coffee mugs, baby bag, chairs, towels. Really really fun! I can spend all my $ here. read more

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I love the store you always find decorations and something nice for your House. Staff very friendly

Everything you need for the home, brought to you by the folks at TJ Maxx! A very busy store but the cashiers keep that line moving quickly. Dishes, rugs, bedding, planters, kitchen gadgets, pots & pans, bathroom items, laundry baskets, end tables, lamps and much more. It's a very well organized store and clean, with the exception of a couple aisles in the "clearance" area. It looks as though a battle royale regularly takes place amidst the clearance items, tossing them every which way in an attempt to find the ultimate bargain. Which brings me to my one issue with this store. I went in with a TJ Maxx mindset, looking for great bargains. While the prices are generally good I really didn't see much in the way of a great bargain. There were a few items I would have walked out with if I had looked at the price tag and gone "WHOA!" but that was not the case. Most things were just priced a bit below retail. Which is not to say that some things were priced well - just nothing I was interested in. My wife did find a few bowls she had to have though... read more

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Danny was extremely helpful and smart with moving big furniture around. Even though this Homegoods was a bit far for me I'd come back because the staff (Danny) was wonderful. Thank you read more

If all you're looking for are items for your home and garden, then this store is perfect for you. A division of TJ Maxx, Homegoods basically gives you the discounted items you would ordinarily find at a regular TJ Maxx, but without the clothes. All they have are items for your home including an array of lighting, furniture, kitchenware, linens, decorative items and even some food stuff. I didn't find the items particularly cheap .... Marshall's have better prices ... but the quality is slightly better than what you might find at Ross or Marshall's and some items are even a little unique -- not something you see at all the regular discount stores. Not a bad find. read more

HomeGoods - Department Stores Near Me - Lake Forest, California

I loved that all of the staff were friendly, wearing masks, and offered to help when needed. The establishment had direction guidance for COVID social distancing, which were kind of confusing to be honest; I tried my best to follow the signs on the floor, but I felt like I was in a Pac-Man video game. They are limiting the amount of people to enter at 100, and I appreciate all of their efforts to reduce the spread. The items I viewed were all in good condition and the price points were reasonable. This location is in a shopping center, and there was more than enough parking for this location. read more

I regret the years I did not shop at home goods. All the money wasted elsewhere. I was looking for a store where I could purchase new plates, bowls, and bakeware that was beautiful and within my budget. Home goods had everything I needed. I picked up beautiful blue/white plate/bowls at a fraction of the price I would have spent elsewhere. In the kitchen section were the perfect size square pans, which I used later that day to make cinnamon rolls. I even found pestle and mortar that will definitely be used for my papaya salad. I even found a nice size rug for my bathroom. All in all, it was a great shopping day and I was within my budget. read more

Yes, I am a fan! However, since the pandemic, not all precautions are always taken. Especially by the customers, and occasionally the employees. Aside from that, this is one place I can find what I am looking for rather than amazon, or even other furniture stores. For instance my, an old fashioned metal fan, or a "classic" looking colored mini fridges. I don't always NEED everything, but it's also nice to be able to bring back any buyers remorse I may have later on. If you have never been, it's like the perfect flee market, where you get a mix of old and new styles, all brand new and at a lower cost, where if something doesnt look right, or doesn't match when you take it home, you can simply bring it back! read more

Outstanding service especially from Maha the manager at this Home Goods. I walked in with my two elderly parents who just moved into the neighbourhood and we were looking for pillows and lamp. Maha walked throughout the store and helped me pick out the perfect items!!! This is definitely my new go do place for anything home decor related!! read more

I always go to Homegoods for any house related needs especially for decorations. Went to this location tonight and felt uncomfortable bc i noticed the employees kept following and looking at me like tf i can pay for my own shii... or maybe i'm just pretty even with a mask on and they starin lolz read more

Homegoods this close to my new home is going to be dangerous, I can already tell. Great location, plenty of easy parking and well stocked store. In fact, this is one of their best stores I have been to yet. Tons of clearance items making the prices more than fair, I always find something I fall in love with. Not just things that I want, but also everything I need when I come here looking for something specific. Not a fan of the service last time, both the cashier and the manager rubbed me the wrong way and i hope to not have to deal with either of them next time. Other than that the staff was friendly and since I just really love their products I am sure I will come back many more time than I should in the future! read more

Homegoods is a TJ Maxx owned business which specializes in home brands. They carry higher end and quality brands at an affordable rate. All the items you see here were recently in the big box stores. Since the quality is on the higher end prices are still fairly high. It's priced well for what it is, but it's still higher end brands that are a bit more costly. I come here a lot for items that I need in my home such as blankets, bedding, restroom appliances, pet accessories, garden accessories, and home games. I also go shopping for home warming gifts and occasions like that. The customer service is average. The cashiers are always friendly, but you can hardly find help around the store. The store itself is decently organized making it easy to find items. Though, clearance items can be difficult to find in certain sections. The store is also very clean and big in size. There are many items here so you can look for hours! Overall, if you are looking for gifts or just simply want to browse around and look for things for your home, this can be a good choice for you. read more

This is one of y favorite Homegoods! I been customer for long time, the store is quite big, full of nice and unique things, almost everything you looking for your home, small as spoons, plates, napkins and more.. or big like lamps, couch, chairs. and the prices are fair. They have a lot of clearance, and kids sections full of toys, books and board games. It carry bunch of MUGS and candies! The customers service it was okay, nice and friendly, the only issue is that everything is so disordered, they need to organize the store because looks like a mess. read more

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I really dislike this home goods for many reasons but for one the older lady who is the manager. The staff is extremely friendly when checking out but the women who is the manager had a stick up her you know what because she always has a stink face and is yelling at her staff. I honestly don't go here anymore because of that women. I would go in and always see her and I knew one day I wouldn't hold back by the way she treated her staff. And this store always seems to be unorganized. read more