A woman named Julianne in apparel really helped me out and made my shopping experience a positive one. I don't normally go to Walmart, but I'll be going back more now. read more

45 minutes just to pay in a fast lane because the cashier gave the wrong change back twice in a row. The manager was also nowhere to be found. It would be nice to have a cashier with some SIMPLE mathematical skills or reading skills. read more

Can't even pick up the phone? Idiots. I went there to check for the item myself and called again just to see what they really do instead of answer the phone. The just stand around on their phones texting. What a joke. read more

I'm not going to lie. I love Walmart. I do. It's just great. I always ask myself why would people want to shop at other grocery stores, when there is a Walmart just down the street. And, it's full of everything you could possibly need & then some. Thanks Walmart !!!! read more

Horrible experience!! If I could give 0 stars I would- As we all know Walmart keeps makeup and nail products locked up, and the cashiers assist you with items as you need it. I am aware it is due to a theft problem. But to assume and treat everyone as though we are going to steal is wrong. As I am shopping for items I was followed through the isles by their cashier. She approached me more then 3x asking if I needed anything else after I told her I would let her know if I did.. then as I asked her for a nail product she takes it to the register. Which is fine I didn't think much of it.. but then I'm looking at different products in different isles , and shes in every isle fiddling and pretending to fix things as she stares at me.. how uncomfortable! I couldn't even shop with out her breathing down my neck. Not everyone is out to steal makeup or a $5 nail file. Calm down and train your staff to focus on guest service vs acting Iike security guards and harassing your customers! Then I let the manager know and his shitty response is ", so u felt this way" no... your staff treated me this way! Horrible way to treat customers... wth! read more

This is a peculiar Walmart. The lighting is very gray toned, dim and dare I say depressing. It literally looks and feel like a work warehouse. This is a smaller Walmart. They don't have the large selection and option other locations have. I literally could not find any of the specific items on my shopping list in this store. I felt like it was a waste of time even going. There was only ONE line open with a cashier while there was a line of people waiting for self checkout. I guess this store is ok if you're in a pinch but if you're not, you'd be better off going to a larger Walmart in San Marcos or Poway. I seriously doubt I'll go back to this location. read more

They have no idea what a street date for toys is. Held all the Pixar cars 3 toys off the floor. May 1st arrived and all the toys still hidden in the back. Manager not available. Customer service person calls you manager up front even though he is on break. After 5 minutes they say he is not coming up he is on break. Ask for assistant warehouse manager to come up. She is busy trying to fix the error as cars 3 not coming up in her system. Too busy to talk to the customer and this is exactly why I shop at target and Costco first !! read more

I bought a car battery a year ago from here and brought it back recently because it was dead. They batteries themselves are a Walmart brand (Everstart) and have Walmart stickers on them saying to bring back to Walmart along with the date of purchase stickers. When I brought this in to the customer service (which was a long wait considering I was the only one in line), they said they needed a receipt. I didn't have one not that it should have matter because it a Walmart battery with a warranty that was only a year into its 5 year warranty. They just stood there asking what I wanted to do instead of giving be an alternate course of action. Obviously, I wanted to exchange the battery. I had to go out of my way to find information on how to proceed with their store policies because the person who actually worked there was completely ignorant of what to do. read more

This location is useless. Multiple times I've gone in for simple things and they didn't have them - including ice.

People amaze me with the high expectations they have of Wal*mart. It is a new store, it is a small store, their hours kinda suck, they don´t carry all the stuff other Wal*mart´s do... Now is all this the associates fault? NO! I went in there looking for a specific item made by babycakes. They didn't have it at this store, so the kind sales associate (wish I could remember her name) called a couple of other stores for me to see if they had it. No where to be found, but I was so happy she went the extra mile to help me out. Their associates are always helpful, at least they are with me.I I love that this one, unlike other WalMart super centers, is not packed. I can always find a parking spot. Which is nice that they split the two Wal*Marts and it's also nice that they are pretty close in distance. Read up on this particular Wal*Mart. I read that the reason why they don't carry some items is because the city of Escondido didn't let them. I guess it was some sort of deal they made with the city so they don't take business away from other local stores. I do hope that the "big guys" decide to keep it open for longer hours, but I do appreciate that they extended the hours when the grocery store opened. read more

Worse walmart store ever! I came to buy two little things... First wrong price and no supervisor available to re check the price! Worse customer service. read more

If I could give zero stars I would. This Walmart has no idea what customer service is, I wont be returning. I rather pay a few more dollars at target than come back to this location. read more

Very Disappointed.... I spoke to Ricardo the Manager at this location regarding a missing bag. (merchandise did not make it home). ( 1 bottle of conditioner, deodorant and a bottle of Fabrees) He was very polite and stated he would review the camera footage and would call me back in a day or two and that he would "make it good regardless" After 1 week I had not heard back so I called and ask to speak with Ricardo. I was informed that Ricardo reviewed the footage, did not see a bag left behind and therefore he could do nothing. I will NEVER shop at this Walmart again. It is the fact that I was lied to and that the Manager could not be bothered with calling me as he stated he would. Very Poor Customer Service ! read more

I actually like this Walmart since not a lot of people seem to know where it is making it a bit more difficult to get to or maybe people don't like the product selection and they can stay away for all I care. It wasn't overly crowded and I love the self checkout section if you just want to be in and out in no time. I have never had any problem finding what I was looking for or maybe I just go for or maybe I just go for a very generic item and come out with something. I do agree it's not a place to wander around and shop, but that's not why I come to Walmart in the first place. I am usually on a mission... read more

I refuse to shop at walmart now that my husband no longer works for the company. If I do it's online. I did come to this walmart for Black Friday and the employees had no direction. We were standing in line for the ps4 and we had multiple employees say stand here, stand over their, noo stand here! It was annoying! Also we found out there was only 4 ps4, we bought two. What pissed us more off is that they were not selling the system at a Black Friday discount rate and they still made us stand in line the whole entire day! If that's the case those should have been sold off the shelf. Let's go on... Do you know how annoying it is for employees to just stand around customers and talk amongst themselves about there lives and how work sucks? It's annoying! So I took a snap shot of the employees on there phones and standing in a circle at the register. Very brilliant guys! Not to mention one of those employees could have been in the bathroom cleaning their toilets! I went into the restroom and found urine on the seat! Yeah, gross! Let's say I had to hold myself because I hate a dirty restrooms or shall I say I hate seeing it looking dirty! The other day I placed an order for a cd that was out of stock every where! But walmart.com had it! So I had it shipped to the store. I opened the packaging and the cover of the cd was broken so I stopped a girl wearing all black with a name tag in and I asked if she was a manager? The girl response was pssssh NO and laughed and continued to walk away from me! Oh my! She's lucky I didn't ask for her name! The girl at customer service did help me, she opened the case to make sure the cd was not broken. The girl who helped me at customer service gave you one more star. read more

Walmart - The girl behind the register is on her phone, a little after more employees walked up to chat - Grocery Near Me - Escondido, California

See all

Worst service, worst staffing, even the manager of was completely unhelpful. I waited 15 mins in the sporting good Dept trying to find someone to make me a key and nobody showed up or could be found in the aisles. I had to call Walmart on my cell phone and tell their operator to send the manager to the Dept I as waiting in. Then he was completely useless and unable to help me make a key. He had to call someone to come make the key who was equally useless however she at least made the key. Unfortunately upon trying the key in my car in the parking lot, it didn't work. So I had to go back in and return it which took 35 mins because they only had 1 person working returns with a line of 10 people waiting. Complete and total waste of over an hour of my time. read more

It is a typical Walmart - when we need to frequent a Walmart we do so at night based on my work schedule. So, this review may be a little skewed because we go around 11:00PM or 12:00AM. The staff has been friendly, so no fault there and we have most often come out getting everything we need. The only downside to this Walmart is there grocery section - it is extremely limited and on the 'light' side, which means I have to make a second trip to an actual grocery store. read more

Don't call this place asking if they have an item in Stock. They will never pick the phone back up to let you know. Rude!

Workers are SO helpful. My boyfriend and I came in 30minutes before close and we were pretty tired from our day. My boyfriend accidentally put his card in the cash slot and he wanted to just leave but I wanted to take the chance to ask someone for help and the girl supervising the self checkout was so nice and helpful, called her manager and she got his card out! Thank you so much I LOVE WALMART!! read more

I have never felt so disrespected in my life. The two times I've gone to this walmart there's always someone following me like if I'm going to steal something and looking at my cart while I'm paying/I walk out the store like wtf!? And on top of that the costumer service is horrible! and they close at 10 pm really? And its so disorganized/messy. Rather use extra gas and go to the walmart in san marcos now since they are never breathing down my back! And I can actually shop in peace and walk around without feeling uncomfortable. 0 stars if I could read more

I would give 0 stars if I were able. Only shop here if you want to feel degraded and incompetent. Customer service is the worst I have ever experienced in my life. The Caucasian woman named Debbie, who 'assisted' me with a return needs to be fired. She spoke about me to another employee (supposedly the manager on duty) as if I were stupid, as I was standing right there. I have never felt so embarrassed in my life. There was no care/compassion or a sense that either Debbie or her manager were trying to help or understand my situation. I will not be shopping at this walmart again. As a $144 billion dollar company, they should have been able to accept my return of an unopened $20 item that they carry online. Instead I got a quick NO and attitude. read more

This place sucks always cramped in aisles always busy no matter the time no cashiers and everything is locked up so every time you want to get something you have to go look for a employee that is never around now they check receipts and only check certain people and not all of them read more

if I could give this store 0 stars, I would. From the terrible structure of the parking, to the horrible customer service to the false store hours (open at 6 am but cannot self check-out until 7am....and since they always manage to bag poorly or send me home without all items, it's my only reasonable option), this particular store is a nightmare. I try to avoid it at all costs, however, every now and then I find that I need to go here in a pinch. I always leave with higher blood pressure. If you can, take the time to drive to the San Marcos Walmart. It's an absolute pleasure in comparison! read more

This is the worst store I've ever been too. I made a $17 purchase and tried paying with my debit card, it was declined. So i paid cash with a $20 bill and recieved change. I grabbed both receipts where it noted my card was declined. And didn't receive a receipt for the cash. So i decided to keep the receipts just incase the money was taken from my account. Come to find out the money did get pulled from my account. Which btw is not the first time this happens at the same store. (I tried paying for some gift cards on Christmas w/ my credit card and it got declined so i tried my debit card and it also got declined. Both of my cards were charged so i disputed those transactions.) It's been almost a month and 2 visits and 2 phone calls. And i was told i didn't put any cash into the self check out machine which i know for a fact i did plus i have witnesses, so i didn't get my money back. Anyways at the end of the day it wasn't more about the money it was more about the principal and the fact that it was the second time it happened in less than a year at the same location. NOT SATISFIED at all with the way this situation was handled. read more

I tried going at different times but the lines are always horrible, only one lane open and self checkout. If you go into the facial isle you have to pay for the items you take, which is ridiculous. The store is not a super Walmart but we'll stocked and clean. Needs more workers at checkout. read more

Less packed than the one in SM most of the time. I would write more but it's Walmart... so you probably know what to expect.

Convient and close to where I live. However customer service does not exist here. They are like robots with no smiles and no personalities. Half the time they don't carry certain products I need. Drive a little future to the Wal-Mart in San Marcos off of Nordal its bigger and better then this one. Its okay for certain things. Donald Duck and Goofy would probably do better working here then some of the others. read more

What are you guys saying! You think that this Walmart is the bane of all evil! This place may not be the best, but it is most definitely, the most convenient. If this place doesn't suit your wonderful palette. Then go to Whole Foods or another place where you are going to end up blowing 3x the amount you would've paid if you just went to Walmart! read more

They honestly need more competent employees in the money services center. They gave me the run around for hours only to realize the issue was their own fault. read more

Store managers treated me horrible when I trued to return a $30 diabetes blood sugar tester that I did not use and did not work properly and was an open box they had 3 other units on the shelf that were already opened! Worst experience ever and filing a lawsuit for discriminating against a handicapped young man and verbal assault! Recorded most of this incident on YouTube- Don't Shop At Walmart Escondido Ripoff Alert 1 & Pt2 read more

We went to buy a money-o-gram and the lady in the customer service dept was very helpful and patient with us. I wish I remember her name... i think Beve or something like that...any how, she was great. Thank you for the great customer service. read more

This is the stupidest store I have ever gone to. I am 25 years old and I went to the store with my boyfriend who also is 25 years old to buy wine and some food. Upon getting to the register my boyfriend realizes he doesn't have his wallet and I'm like whatever no big deal I'll get it. So I hand my card to the incompetent teenage cashier who tells me he needs to see all parties ID... and I'm like well he doesn't have it. And he informs me that he can't sell me the liquor despite the fact that I am the one purchasing the liquor with my California ID because my boyfriend who doesn't look like some goddamn teen doesn't have his wallet. So I'm annoyed and say whatever. Tell my boyfriend to wait for me outside and go grab another bottle of wine and head to a different line. Like if he's not with me this shouldn't be a problem. I'm in a line with a cashier moving so slow you would question if she is fucking in need of assistance or just doesn't give a shit about the line forming. But I wait with my items in hand annoyed but ready to just get my stuff and head out. I get to the front and she tells me she needs two IDs for it... the shit cashier I first encountered "informed" her that I needed y and she inquired about other members of my party. And I'm like they're gone ... like what the hell am I going through all this for at a god damn Walmart. Like I understand the intent which is to stop underaged drinking but this wasn't the case and I'll honestly never set foot i this place again. I already hated Walmart and decided to go because it was the closest and most convenient so I had thought. I'm honestly mad I didn't knock over and break the 4L bottle of wine and inconvenience them the way they had inconvenienced me. Or called the supervisor because the whole situation was fucking ridiculous and I'm really considering going back and setting up the situation again so I can do just that and then throw a 10 bill in their face to pay for the damaged product before I walk out. Ended up going to Ralph's where this wasn't a problem. They need to figure their shit out. And I'm going to be back because this just pissed me off. read more

They denied money I sent been waiting over a hr to get my refund. Because there fucking not having there computer aren't working right so I'm still waiting on them. Stopped me from sending money to business partners cuz they fill uncomfortable. Fucking outrageous. Richard Cerda Escondido read more

I do not want to check myself out when I have 30 things in my basket...eight people in the one line. Then we get a second unofficial cashier who never turns her light on but does help until the line is down. I am giving three starts for the cashier because she was friendly and efficient but I didn't catch her name...it's 9am Monday morning on 9/24 and she is the only cashier actually on a register so if anyone actually reads these please give her a gold star or something. This company is too big to skimp on cashier staff...every time I come here I am reminded why I don't like Walmart. Staff your store properly...put one of the two employees (who were chit chatting in the Halloween aisle and never moved so I gave up on that aisle) on a register. I do not want to check myself out when I have $117 ticket which is a lot of stuff at Walmart. I will happily roll through self checkout when I have three things... read more

This is for Brenda who works in the customer service/returns. She must hate her job. No customer service and no courtesy what so ever.

Self checkout registers had only 1 of 6 registers for cash payments, all others were credit cards only. Not efficient for day after xmas sale business. There was only 1 register out of at least 10 that was open. There were 15 customers waiting in line. No employee at jewelry counter. Had someone page for employee to come to counter. 15 mins later an employee showed up. I was very discouraged for the long wait. When cashiers call for assistance at their registers, it takes suoervisors at keadt 10 mins to come to cadhuers register. Meanwhile, customers have to contunue to wait in line because there are so few regusters open. All of the above could be fixed if there was a dedicated suoervisor for the cash register areas only. read more

They don't ever have what the other Walmart stores have and one of the employees I asked where the Dickies were couldn't speak English at all and of course they don't carry Dickies but the San Marcos one does. I think this is the worst Walmart Store ever. Lucky to get one star from me. read more

I'm sorry I'm an inconvenience, but aren't you there to help!? Im adding one star, because they had the one item i was looking for, and the other star for spending less then $10! I asked a manager for assistance, and she huffed and puffed until she saw another employee to help instead. read more

I have mixed feelings about this WalMart. I have only been shopping here for seven months. Too often, the grocery section is very messy, and often it seems they are out of things I need. The employees are always helpful. It is very convenient now that we have this one and the other one near the 99 cent store. But I still prefer the San Marcos location as there is a better selection there. For instance, two weeks ago I couldn't find any swim trunks my size in the men's department, so I went to Target instead. I also bought a wart-remover kit, and it didn't work, but that's not necessarily WalMart's fault. And I often see people with signs asking for hand outs, which makes me want to avoid it. However I appreciate how WalMart does provide jobs for many different people in the community. read more

,I ran retail food and a service business for 25 years. The state of this company is very poor in terms of customer service. I have been to this store 4 times. The associates are unable to make eye contact and they scurry away when I ask for help. If I manage to trap them into helping me, I get a finger pointed and a department mentioned then they walk away. I go to customer service to get an associate willing to help. Two workers ignore a line of customers while one does all the work. Twice I have had to go to another store because the people in the electronics department were ill informed and unwilling to do the work to help me. In short the store customer policy appears to be "Blow Them Off." Dear Wall mart, I could walk into that store as a customer service manager and turn it around in one week. Unfortunately Wal Mart has desperate, hungry, under socialized, uncaring, unsympathetic, lazy,angry people who are completely without social skills. and are there simply to pass the time and earn that low wage. A good company hires educated, mature people and keeps them them in line by making sure they are well treated and aren't depressed and angry while working. A good company puts customers first. This store is atrocious. read more