Ive called them 3x for one item they cant tell me if they have it in stock with the item number and put me on hold each time for over an hour. The store is an hour away so i dont want to drive there and back if they dont have it and online it just says call for stock. Ugh. Annoy read more

I actually like this Walmart! The staff members are always nice - its the crazy customers that make the store underpar. Go M-F 8-close or EARLY Saturday morning read more

I was in the neighborhood of this Walmart picking up a treadmill that I found on Craigslist for a good price. Having hard wood flooring, I wanted to get some exercise floor mats to put it on and thought the Walmarts might have it in stock. Upon walking in, it was cavernous inside this place. Huge and echo-y. Not necessarily in a good way, and it was packed with people. I must remember to avoid establisments such as this on weekend afternoons (if not weekends all together). I bobbed and weaved to the back corner where the exercise equipment was and found my floormats easily (no price label). I then maneuvered to a price checker on a post where I waited for one couple to check everything in their cart (about 10 items), then an employee (that looked exactly like a 5'5", redheaded version of Hugo from Lost... AWESOME!) checked a price on a stereo (probably also unlabled), before finding the reasonable price for my floor mats. I trekked back to the front of the store behind meandering shoppers, wandering children, and stationary people who I can only assume were no longer able to walk and had been placed in the middle of the aisles only to make things interesting. Arriving at the checkout area I saw lines longer than winter in Siberia. They stretched back into the clothing racks and beyond. I'm not kidding. When I got to the register, I was surprised I didn't get beet rations handed to me. The bright spot about the visit (besides the redheaded, midget Hugo), were the friendly people in line. Despite the crowd, the cold temperature in the store, and the insanity of the parking lot, they were very friendly and comical. While I wouldn't go in again unless absolutely necessary, I thank them for their humor. read more

Walmart - Grocery Near Me - Clinton, Maryland

What a waste of space I am appalled at the service I got from the Clinton location. I called the auto department and asked if I could come in for an oil change either today and tomorrow. The guy said they could fit me in today. I come from a pretty distance and get there all of a sudden they not only are short staffed but don't have the oil for ny vehicle. Wtf!! Why didn't the staff member ask me what type of car I had and also be HONEST and say they are short staffed. I wouldn't have drove all the way here to not get serviced. I am so upset with the customer service and Walmart in general read more

4 lanes out of 14 open on a Sunday afternoon for checkout. 1 of those 4 lines is a 20 items or less lane. Checkout lines are reaching into their clothing department. Inventory is diverse but disorganized and in need of restocking in some departments. Kim assisted me at checkout, and even though she was clearly overworked and understaffed, she displayed phenomenal customer service. Kim was the saving grace of this grocery run. read more

just got out there and i was gonna pay at the self checkout, i inserted 20$ and did not register, called for help and the team lead came with in no helping mode, never got my money back i just lost or they stole 20$ read more

Joshua in the mechanic (automotive) section is a great young man. Whoever raised him is the best. I came there for paper towels. Car didn't start. He came out and gave me a jump. Mind you, they were booked until 10 but he did it. He carried a battery for me, everything. I have had the worst week and this young man did something he truly did NOT have to do. But he did it. I need the best things to happen to this young man. I did a good deed not too long ago, got fired a few months later, and ended up with my dream job. I hope everything he aspires to is received. Thank you so much, Joshua, as well as whoever raised you. read more

worst Walmart in the entire state of Maryland!!! please drive 15 minutes further south on 301 to the Laplata Walmart. you will see the difference. like night and day. It's so sad that just a few jerk employees make it bad for the entire store. The automotive should just be shut down. Everyone in that dept are so unprofessional. They act as if they are in their homes they way they just Say anything out of their vulgar mouthes. Henry is an employee who just sashays around the store leaving the automotive dept with no one there to assist customers. The store manager is never available. I wish I could give less than 1 star. read more

I find this to be a filthy and disorganized store difficult to find things Because often things are stored in the wrong place read more

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I visited this Walmart location with some friends on Black Friday. The purpose of the visit was to submit a layaway payment. We made our to the Lawn and Garden section of Walmart, designated as the "layaway section". There was a long line of customers that snaked around the aisles to the one register that was manned by a lone Walmart employee. The lone Walmart employee was standing next to multiple boxes of layaway merchandise. I observed there was one Walmart employee bringing out the paid merchandise of the Walmart customers. Walmart customers were visibly upset, due to the length of time for the retrieval of their paid merchandise. One of of the Walmart customers commented to the Walmart employee, "Can you walk a little faster? We're waiting on you!" Walmart customers complained they were waiting for over a hour for their paid merchandise. My friends stood in the "layaway line" for close to a hour to submit a payment for his layaway. My experience with my friends was one of the most uncomfortable experiences within a store. I'm surprised there wasn't any members of the Walmart management team there to assist, the overwhelmed Walmart employees. I vowed to my friends, that I would not accompany to this Walmart location ever again. Walmart should consider allowing their customers to submit layaway payments via: in-person and/or walmart.com. read more

This Walmart has good customer service, but the cleanliness inside and in the parking lot was pretty bad. Selection of products was on par. Weird quirk from me...the parking lot shopping cart drop off is wayyyy too deep in the lot, so most folks leave their carts everywhere. read more

If I could give less than one star I would. This place is ridiculous. The customer service sucks. It's 7pm on a weekday and they have 4 cashiers and the lines are wrapped around the building. If you have a choice of anywhere else, Target, the dollar store 5 below, please go there!!!! Don't come here for anything. EVER!!!! read more

Worst Walmart ever.... I've been waiting over an hour for a pickup order. Then people park in the pickup order spaces to shop in the store.

I was shopping for a bike for my baby. It was 8pm the sales floor was covered with pallets. I went to get a floor manager and asked can she move some of the pallets so I can get a helmet and some training wheels after I already had climbed over pallets to get the bike she wanted. She said no because they had two trucks come in and they needed to get everything out the back room. Smh. So I had to leave the bike because what's the purpose of a bike with no training wheels for a kid that don't know how to ride? Store closes at 12am it's no reason for them pallets to be out on the sales floor 3 hours before closing losing money. I'm going to explain the customer service at this location in one word. TERRIBLE. They need to send they employees to Chick-fil-A for training. My baby was crying and I was very disappointed. Never go to Walmart in Clinton. read more

Walmart - Terrible. Walmart in Clinton. My baby couldn't get a helmet so I had to put the bike back. It was only 830pm. - Grocery Near Me - Clinton, Maryland

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I'm really regretting buying tires from Wal-Mart after moving to the D.C. area. Few Tire & Lube locations here, and the number of locations is one of the main reasons I purchase tires and batteries from Wal-Mart. This location takes being slow to a whole different level. South no other cars waiting for the tire bay, my cat sat in front of the bay for over an hour before being moved in and another hour to do the rotation and balance...2 hours and 30 minutes total. And that's with having to wait in long lines for people to buy non-automotive items because they didn't want to walk to the front of the store with their groceries. I don't understand how you stay in business taking 2.5 hours to do a rotation and balance when you have 8 employees working in the Tire and Lube Center. I can do the math...don't think you're making money when you have that little productivity. I'll be buying my toes through Costco next time. Enough is enough. read more

This Walmart is the closest/ convenient place to my house. I like this walmart for pick up purposes. Whenever I do a pick up the staff is very friendly and helpful. They always have a great attitude. Buuutttt I am disappointed with this store because most of the stuff that I go looking for is never there and I never leave walmart without 20 different things I never had any intentions on buying. So for right now ill be picking up at least I know my stuff is garunteed to be there! read more

Horrible customer service in person. Rude and disrespectful. Doesn't answer the phone when you call either.

I have to agree with the main sentiment about this particular Walmart - it has got to be one of the most miserable shopping experiences I have ever endured. Where do I begin? Whether it is the consistently under-stocked items, the depressingly long queues @ the few open cashier lanes, the careless and insipid attitudes of the employees, and the even more appalling, crass, and major-league obnoxious behavior of the average customer here - I honestly try to avoid having to come to this store if I can help it. I take on board the point made by a previous reviewer about the locality being the source of the very pool that is representative of both the employee and customer base. But let's be real here - basic good manners and behavior are not exclusive to, or synonymous with any specific socio-economic classes. Such a suggestion would be utter tripe. The consistently terrible customer service I have observed in this store is not helped by what appears to be an apathetic management structure, and it seems the whole store is a case study in how to run-down a business. I genuinely feel bad for those employees who try their best to do their job, but I suspect that these are a minority based on the visits I have made here. The employees I have come across usually do the classic eye-roll whenever I have asked them for help finding a particular item, as if I am placing an unwarranted burden on their shoulders. Or exhale so exaggerated and act so unfriendly, because out of all the employees you could have asked for help, you dared to ask them. I have rarely noticed a sense of urgency, but usually always see employees yapping away to peers or customers, perfectly oblivious to their work. I genuinely don't understand why there is such a pervasive sense of "attitude" about the place. And asking somebody to move their shopping cart out of the way often times results in people giving you a look as if you've thrown down the gaunlet and insulted their honor. The parking lot has got to be one of the most depressing sights on this planet: there is normally always all sorts of rubbish strewn in front of and alongside the exterior of the building. Its as if neither employees or customers have any sense of pride in the place they work or shop. And why some people feel the need to idle in their cars in the middle of lanes or in the common alleyway that borders the Lowe's next door is beyond me - it is so infuriating. It is not always obvious if a car is coming or going, waiting for a parking space or for a solar eclipse - making eye contact with that driver (or passenger) results in anything including a mean mug, a disinterested or dismissive glance, or body language to make the point that they don't give a blue shite about their obnoxious behavior. I usually head to the Walmart off Richmond Hwy in Alexandria, when I have to make a visit to this retailer. It's a shame though given this one is relatively close to me - but nothing about this specific Clinton location appeals to me from a customer service perspective. read more

Woke up this morning eager to put my hands on a new CD that was just released a few days ago. Got to the store entranced in the standard Walmart shopping. ..get my Cd and grab a few more things that I need. Got to the store ..walked swiftly to grab my CD only to see a horrible CD selection that was in no order. Aretha Franklin and Kid Ink ..together! The sales rep says " that the person who plays the cds is not here today". Walked out.... read more

This Walmart gets worst every day. I went to look for one of these $10 shirts that Walmart sells. The section looked like a hurricane had gone through it. I finally find something. The cashier didn't say hello and she didn't fold the shirt to put it in the bag. She literally balled it up and threw it in the bag. Horrible stocking, horrible service and organization. read more

Walmart - The shirt section. Nothing was in its place and I mean nothing. - Grocery Near Me - Clinton, Maryland

This is the worse Walmart ever!! They don't have anything in stock. The store is dirty, and they employees have a horrible attitude. The milk is never in stock. The lines are always long. read more

Love the HOOD-Mart... It is what it is. As most Wal-Mart's are located in severely under appreciated localities. Yes, the customers make up a lot of the shopping experience. So who do you think works here??? The same customers who live in the area, that's who. You can get what you need. But, it's not one of the "nicer" (read: clean, bright, organized, stocked and lacking a predominant under 33 aged associate core) Wal-Mart's. read more

This place is scurry. As one yelper said "Straight Hood" is about right. Always dark inside, and people always look like they want to cut a bitch for being in their way. People ALWAYS on their cell phones in the middle of aisles, blocking them with their carts, and giving you attitude if you say "excuse me" then talk shit about you to their friends on the phone about the bitch that just asked them to move. For example - Girlfriend behind me in the express checkout line last night was on her speakerphone hollerin' about her baby daddy being a piece of shit and the cashier (who was trying to be helpful) asked her if she was in line behind me. I had just finished my transaction so I was putting my receipt in my wallet and my wallet in my purse and grabbing my keys - maybe 10 seconds. Girlfriend behind me was like "You'd already be checking me out if this bitch in front of me would move!" Girrrrrrrrrrrrrrrrrrrrrrl! OH NO YOU DINNIT! Look, I may be a white girl dressed all nice and my outfit may cost more than what your food stamps are getting you per month but let me set your shit straight - you come at me again like that, and I will rip your weave out yo' head and through your ignant ass down. I grew up in SE off Mississippi Avenue and Halley Terrace so make no mistake - I will hurt a bitch. I don't play. The redeeming quality of my encounter there was the gentleman who hit on me as I was getting out of my car, telling me how fine I was and how I needed a bodyguard and that he'd like to escort me around Walmart. I guess I should've taken him up on that offer. read more

Why are the worst Wal-Marts near military installations? The second worst Wal-Mart ever is just outside Nellis AFB. This one barely edges it out. Anyway, the Clinton store doesn't look horrible from the outside, but it sure is a mess indoors. Boxes of merchandise everywhere. Apathetic employees. Returned items placed back on the shelf in bad condition. One item I wanted, it had been opened and was missing its contents. Sad. They should gut the building and start over. It looks like a K-mart from 2o years ago. read more

I have came to this Walmart for several years. They have self check out lines, which I love. But I believe just about all the Walmart's have them now though. They don't really have a good food selection at this location. They do have frozen foods, beer and some wines. Their clothing section is a little slim, but some of the clothes are nice. They have a McDonald's and a eye doctor inside as well. Overall this is a pretty good Walmart. read more

I love Walmart and have pretty much visited them all. But this is my LEAST fave Walmart.....its the PITS!!! In fact, mostly I drive the extra miles to go to the Waldorf one (or any other one) when I need a lot of items. But when I just need a few I go to this Walmart cause I trust Walmart prices. However, the customer service here is way below par. No happy greeters and Happy faces here and good luck finding someone to help you. Aisles are cluttered and messy. Smh Today I asked the cashier for quarters (thats a hit or miss i know) and was told that customer service had quarters. Customer service was like I don't give quarters (even tho my daughter got quarters there the other week) and they told me to go to aisle 14 where I was told they don't give quarters either --go to customer service. I let her know that customer service said they didnt give quarters and she said that customer service should know that aisle 14 doesn't give quarters and that customer service DOES give quarters. Sighs @ 9 am in the morning. And that's pretty much what you will find if you have any issues at this Walmart or seek customer service in any format or fashion ...inconsistencies and dissatisfaction. read more

AVOID THIS LOCATION! my first time placing an order online and picking it up to this store and this happened. i couldnt collect it.. why because i got there around 830pm.. they have a sign in the pick up corner about the timings thats how i know. BUT it is NOT online or anywhere in the website not even in the notifications they sent. so how would i know ahead of time??!! since this is not of my fault i tried to talk to a manager to reason out and not to waste my trip.. then this lady called someone in the radio, said no. of course she said that there is no more associate and system shuts off no once else can access.. im a manager too and i know she just wants us to leave.. i still insists to see a manger..she is too obvious that she is lying!! then few mins later.. she said.. enough! here! im actually a manager.. shows her badge..still keeps saying pickup is until 8pm..never apologized. ugh waste of time.. lazy people!!! this is the only walmart walmart that im very disappointed!!! parking lot smells pee everywhere!! read more

The Worst ever!!!! i order a samsung Galaxy tab 2 ONLINE, and saw that i could pick it up the same day according to WALMART.com........... UH no , i could not get through to the Site to Store Dept. and when i did , they told me it wasn't ready........ Sooooo i check online to see the status of my pad.......... RETURNED. i was in shock , these fuckers returned my order. i waited allday to get my galaxy tab 2, just to have it returned. WALMART.COM just lost one E.K. Riley read more

This Walmart sucks so much, the shelves are empty! the organization in this Walmart is confusing. The cashier drop my bag and did not say sorry like what if i had eggs?!?? Horrible Walmart do not recommend ONLY IF YOU ARE DESPERATE read more

Just experienced the worst customer service. Came here to get Dove soap. That's it. Why in the world do they have locked up smh like it's jewelry. Had to wait a whole 30 minute before an associate helped. Then, the associate that finally comes had the audacity to say "y'all lucky I went to the front, otherwise y'all would have been waiting". Ok, thank you for doing your job seriously, would rather drive across to bridge to Alexandria. read more

I am a true fan of this Walmart Vision Center and the HiDef Eyecare practice that conducts eye exams. Yesterday was my third visit to Hi Def in four years. The receptionist/technician, Selena, was very courteous, efficient and knowledgeable. She assured me that I would not have to wait long for service and she was correct. Dr. Hashemi called me in within five minutes and conducted a very thorough exam. She too was very knowledgeable, pleasant, and patient. I didn't feel rushed at all. This office, as well as the eyeglass sales section, is one of the best I've visited over the past 40 years. I like that Walmart offers reasonably priced glasses and does not appear to be part of the cartel that keeps frame prices exorbitant. I did note, however, that the selection of lower priced frames needed some stylish additions. There were many empty spaces so I was left with no suitable choice. My current titanium frames were $9.00 dollars and I've worn them for over three years with no problem! read more

I waited 30 mins just to pickup some glasses until the manager came . And these were glasses that were already paid for. I will not come back to this optical shop. read more

Absolutely do not put in an order for store pick up at this location!!!!! The wait is ridiculous, it is much better to have it shipped to your house! The service associates are no better, and where in the world are the managers on duty?!?!?!?! I already hate coming to this store location now I will absolutely take the drive to a further location if I need to go to walmart. And while there are a very few associates that are helpful this experience has completely vexed me from this site to store experience..... read more

Worse customer service. Nobody gives you accurate answers. And CSM doesn't know any better too. Will never come here and spend my money at this location ever in life. read more

Don't go here for anything. I came here for an oil change after the dealership was closed for the evening. I waiting three hours. Eventually I had to ask where my car was. The cashier didn't know. The mechanics eventually came back into the cashier area and stated that they had been done for about thirty minutes. I was sitting right in front of them the whole time. Oh and also, they did not know how to reset my oil engine light, The mechanic tried, failed, called someone to help him, tried again, got it off temporarily. It turned back on as soon as I re-started the car the next morning. I wound up doing myself. In other news, you will never be able to procure for yourself or your family a pack of socks, underwear or undershirts from this establishment. It appears that magic undergarment stealing elves manage to rip open the packs and remove at least one pair from EVERY pack. The store is always dark and there is always a giant pallet of goods in the center of the aisles. The parking lot is borderline dangerous, especially in Summer when random "entrepreneurs" hock their various food and wares. The customer service line has to be the most desolate depressing sight I've ever seen and is always a mile long. Also, I really enjoy seeing giant females hoisted into the air upon entering getting their hooves shaved and polished. Last, do not think of EVER attempting to check out of the self service aisle with over ten items (I had 12), even if the aisles are empty or you will get cursed out by the evil queen in the bad weave who presides over the area. Shop elsewhere. read more

I recently moved to the area-Oxon Hill and frequent this Walmart on occasion. On this night in particular 4/15/2019 around 11:15pm I came in looking to purchase and Apple branded adapter for my phone. I recently moved and don't have cable so I was looking for a means to entertain myself during this transition. I literally went to the electronics department in this store looking for the cable, but I didn't see it and assumed like all the rest of the Apple products they have it locked up. No big deal, so I walk around looking for an associate so I can inquire about this cord. I make my way through the entire electronics section without seeing an associate until I finally saw and older lady doing stocking in the aisles. I call out to her and say "excuse me ma'am", she looks at me, doesn't acknowledge me at all and continues doing her work. No biggie again, I'm irritated that I have to literally stalk an associate down, but I gave her benefit of doubt thinking maybe she didn't hear me...So I keep walking towards her with a smile on my face saying, "excuse me, hi ma'am". This rude woman was STILL ignoring me like a child as her not acknowledging me would make me go away. Once she finally acknowledged my presence with consistent eye contact (she didn't speak at all) I asked her could she please point to an associate working in electronics. She tells me "there's someone there", as if I haven't been searching for someone this entire time. I respond to her and tell her no there's no one there and continue looking for someone to assist me. Again, finally I see another associate walk by and I ask her could he please help me with a product in electronics. This guy tells me the person who works electronics left at 11.....?!?! I'm not sure why I would give a damn about that seeing as thought the store is still open. You would THINK customers would be the main focus. Screw stocking, screw whatever else you're doing...your customer is the main focus. Even though he wasn't able to assist me he did tel me he would get a manager over and came back 5 minutes later telling me she would SEND someone....so I wait AGAIN. 10 minutes and NO ONE was SENT for me. Mind you, I'm not the only customer distressed because of the lack of customer service at this store. It was myself and another young lady who were on the receiving end of this foolishness. YET again another associate passes by and at this point I'm loaded and ready to say screw everything in. I recite to her the same info I've been giving everyone..except this time she was able to actually give me an answer. She informed me that he cord I'm looking for is actually SOLD OUT. ARE. YOU. KIDDING. ME. So this incompetent store just wasted 15-20 minutes of my time not doing the one mains thing they're there to do which is service customers...only to wait all that time and find out the cord I'm looking for is sold out. I NEVER saw a manager and trust me I was looking everywhere to give someone this bit of feedback from this experience. Unfortunately since I wasn't able to find anyone...not a soul here I am telling my story to good ole yelp. I will NEVER step foot in this Walmart again for ANYTHING. Even though it's 8 minutes from my new home. I will go out of my way to go to the Walmart store when I need something. And honestly that's IF I decide to patronize Walmart again. This is first time I've received this level of negligence, incompetence, and total disregard for me as a customer. However I guarantee it's the LAST. I had an entire list of things to get from this store on addition to the adapter and I abandoned every thought of all of it and left with nothing after experiencing this. DO Better smh. read more

The WORST customer service EVER!!! The pick up option at Walmart is supposed to be easy and effortless. By far the worst experience ever, no one knows anything and items can't be found AFTER customers have been notified to pick up items. NEVER shop here! NEVER. read more

Pharmacy was horrible Pharmacist was rude customer service was poor. He had an attitude and treated me a regular customer like I was a pill shopper. I was mortified and disgusted And will NEVER GO BACK. read more

Walmart clearly doesn't care about customer service anymore. I waited about 20 minutes just for someone to come and open the case to get a can of $5 spray paint.... absolutely ri-damn-diculous!!!! ( why is spray paint locked up anyway??????) They called for someone to come with a key twice and guess what!?!?! I still don't have my freaking spray paint. This walmart is the worst I've ever experienced and I will NOT BE SHOPPING HERE AGAIN. I will just order my stuff online like I usually do!!! read more

While I was pushing my cart they had a wet floor sign in one of the aisle I must've missed it because I fell on the ground and one of the employees walked passed me laughing not even trying to help me up. I laid on the floor for 20 min until another customer and wife helped me up paid for my stuff and walked me to my car. read more