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    Walmart

    1.8 (65 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    a shopping cart in front of a checkout counter

    Customer Service closed and refusing any returns even though store was not busy at all. No lines at registers and parking lot was empty. Parked in first row. Manager refused to process return with receipt and within 10 days of purchase, easy return ...scan receipt and return items. Very unprofessional managers response. She would have to do all returns. Isn't that the job of a manager to fill in and help customers? There was no line and only one return request? I now believe reviews about this store is recognized as the worst Walmart in the region. Six staff members standing around unopened service desk? This is counting those at the open registers. Crazy that the store and employees shut down and not help customers. Recommend going to NH stores even though is a longer commute.

    a counter with a roll of paper on it

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    Photo of Sung L.
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    1 year ago

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    Photo of Eric B.
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    1 year ago

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    4 months ago

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    8 months ago

    It is always clean and organized. Some of their crew are so polite and try be helpful when is asked.

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    2 years ago

    Pam has no self control and likes to yell at customers for mistakes. Shame on you for how you handle yourself.

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    4 years ago

    Just did my first "Curbside " pickup. Very fast, very efficient. Nice young man brought my order out and placed in the car.

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    5 years ago

    Helpful 1
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    5 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    Photo of R. G.
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    7 years ago

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    9 years ago

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    5 years ago

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    Photo of Karen C.
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    16 years ago

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    7 years ago

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    11 years ago

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    14 years ago

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    5 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    11 years ago

    The store is a mess, some of the managers seem very uneducated, & I saw a ton of old food on the shelves

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    11 years ago

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    Review Highlights - Walmart

    The only walmart that had the trash can I've been looking for, it seemed clean & well organized, the person at self check out was very pleasant.

    Mentioned in 2 reviews

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    I had an extremely distressing experience at this location while attempting to return an Amazon…read morepackage. What should have been a simple and quick process turned into one of the most unprofessional and hostile encounters I've ever had at a store. When I politely asked if anyone else could assist with the line (since the cashier was taking an unusually long time with one customer), the employee at the front desk, Alex, responded with rudeness, gave me a dirty look, and then joined the customer at his desk in laughing at me after that customer made a disrespectful remark. When it was finally my turn, instead of professionalism, I was met with hostility. Alex raised his voice at me, pushed my return box so that it nearly fell on me, and told me he would not accept my return. He continued to argue and speak negatively toward me, escalating the situation instead of resolving it. I asked for security to be called and made it clear that I was prepared to call 911 due to how aggressive and unprofessional this employee was being. At this point, the line behind me had grown long, and many other customers were visibly frustrated. Thankfully, the supervisor Renee stepped in. She was calm, professional, and processed my return quickly. However, Alex continued to be disruptive even while she was handling the matter, ignoring her request to step away. This kind of treatment--mocking a customer, refusing service, and acting in a physically and verbally aggressive manner--is completely unacceptable. While I am grateful to Renee for her professionalism, no customer should ever be treated this way. Amazon and Kohl's management need to be aware of how damaging this behavior is to their reputation. Customers deserve respect, fairness, and safety when visiting this store.

    I like this store compared to other kohls in the area. It is bigger and definitely has more and…read morebetter collection. The amazon return counter is also conveniently located. The store is always clean and organized. The associates are friendly and helpful. Conveniently located on 495 And route 3.

    Famous Footwear

    Famous Footwear

    (10 reviews)

    $$$

    First off, if I could give 0 stars I would. I had an extremely upsetting experience at my favorite…read moreplace to shop for shoes, Famous Footwear. I have been a true customer as I usually go here to purchase all my shoes. Recently that has changed. Thanks to the employee named I believed was named Laurie. From the moment I walked in, I could feel her watching me. Not in a helpful, friendly way. She was clearly profiling me. Then, without any cause or reason, she had the audacity to look in my bag because she thought I was stealing??? I was doing nothing wrong, or even thinking about it. I was just shopping like everyone else. Her actions were not only completely UNPROFESSIONAL, but also clearly racist. It's disgusting and unacceptable to be treated like a criminal based on my appearance. Shame on Famous Footwear for employing someone like this, I can say that the rest of the employees were actually nice. Other than that, I won't be back, unless they can hire someone else more friendly.

    All in all, the stores inventory is very well put together and the store itself is very clean. Love…read moreall the amazing deals, but my one issue with the store is the employees. We walked in and expected to be greeted, like any retail store. However, the employees were all too busy chatting to one another and even one was too focused on her phone. However, one employee did greet us, but not until we were already shopping around. As well as, I did not appreciate one employee that was eyeing me up and down.

    The Druzy Rose

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    I can't say enough wonderful things about The Druzy Rose!! From the moment you walk through the…read moredoor, you're greeted with a warm smile and an atmosphere that feels both stylish and inviting. The true gem of this boutique, however, is Kristin--she is an absolute miracle worker! Not only does she curate a stunning selection of pieces, but she also has a natural talent for styling. I've never felt more confident shopping for outfits, because she listens to what you're looking for and effortlessly pulls together looks that suit your personality, body type, and lifestyle. Whether you need a full wardrobe refresh, a special occasion outfit, or just something unique to elevate your day-to-day style, she's got you covered. Shopping here feels like having your own personal stylist and fashion mentor. She takes all the stress out of the process and leaves you feeling empowered and excited about what you're wearing. I walked out with outfits I never would've put together on my own, and I've received compliments every single time I wear them! If you're looking for exceptional service, thoughtful style advice, and beautiful clothing, TDR is a must-visit. It's more than a boutique--it's a total experience. I'll definitely be back again and again! Love having this gem in Chelmsford

    Very unique and cute gift shop in the center of Chelmsford! They sell everything from clothes to…read moreaccessories to beauty products to home goods. Very unique gifts like 01824 zip code throw pillows, and fun all-natural floral cocktail mixers. I bought the cocktail mixers myself, and also got a blueberry one in addition to the floral ones. The shop has two floors so don't forget to go upstairs!

    Walmart - deptstores - Updated May 2026

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