I sat for over 3 hours as the second car in line outside. I watched 2 cars cycle past in the other…read morelane. It shouldn't take more than an hour to do an oil change per car, but here we are. Guess I need to find a new spot because this has to be the slowest oil change service in Stafford.

Remarkable service and attention! They took the time to explain the upcoming inspections and…read moreprovided excellent customer service.

The team at Del's is great. I brought my high mileage oddball car in for a check engine light, and…read morethey explained what they were going to do to diagnose, as well as repair. They were extremely thorough, and fixed the issue well within the time frame I needed. This thoroughness isn't free, but their labor rates are reasonable. Adrian kept me apprised of what was happening every step of the way. I won't hesitate to come back!

Awesome communication, exceptional service and honest mechanics!…read more I've legit come in with what I thought was a problem, fully ready to pay a LOT for a repair to be told that wasn't the issue and walk out with a diagnostic fee. No idea if they are the most expensive or cheap shop in the area but honesty and customer service go a loooong way for me so they have my business.

Exceptional service by JT and the entire team. From the moment we arrived, they were attentive,…read morerespectful, and consistently checked in on both us and the progress of our vehicle. The work was handled with professionalism and care, and the fixes we needed were completed efficiently and thoroughly. What truly stood out was the generosity and integrity shown--everything was done free of charge, with only one condition: that we leave happy. And we absolutely did. I genuinely enjoyed my final 20 minutes here, and this experience left a lasting impression. A top-tier team delivering quality service the right way.

JT and team were great! Helped me out in a pinch and got me back on the road. My commuter car…read moreneeded some work and they were able to solve my problem.

You have been warned....AVOID THIS PLACE. This place takes…read moreadvantage of the good people of Stafford County and should be closed. They charge you for work that is not done and you will have more of a headache than when you came in. Goodyear needs to know the type of scamming this company is doing. Worst company to do business with in Stafford County.

Been going for 15 plus years. Great staff and service. I had an issue and without boring with…read moredetails it was a big dollar repair they said no for a cheaper solution still 3k plus . I went somewhere else and they were spot on 3 years later back in the same boat. Very impressive technical ability! Id recommend to anyone.

Everyone here provided me with great customer service, they take time to explain what's wrong with…read moreyour vehicle & I don't feel taken advantage of.

Decent service, but some room to improve!!!…read more I took my car to Aquia Auto Repair Center for a routine repair. The staff was polite and explained the issue clearly, which I appreciated. The work was completed as promised, but the turnaround time was a bit longer than expected. Pricing felt fair, though I wish communication during the process was a little more consistent. The shop itself is straightforward and functional, nothing fancy but it gets the job done. Overall, Aquia Auto Repair Center is an okay option for basic repairs. With better time management and clearer updates, it could be a much better experience.

I'm not a big fan of going to any type of vehicle repair places…read more This one seams pretty good, though. The biggest thing is having a place you can trust, and so far, this place has my trust. I don't drive my car much, but I go there once a year to get an oil change and a vehicle registration. They usually get me in an out in under an hour. There have been a few times where they have suggested preventive maintenance (such as a new air filter). It seams pretty legit. There was once where they did the inspection and forgot to put the sticker on, so they had to re-do the inspection when I came back in. This was pretty inconvenient, but it was a mistake that they fixed fairly quickly.

So... if I could give this zero stars I would. Should have trusted previous experience and reviews…read more A few years back my wife brought in van for oil change, was told we have serious engine problems, and needed $2K of work. Smart woman she is, she tossed the BS flag. Engine had recently been replaced under warranty by dealer so obviously this was a blatant up sell. We ended up getting 150K miles on the engine before trading in, with no "repairs". Fast forward to Monday, needed inspection on my Nissan (30K miles). I procrastinated, bringing it in the 2nd to last day of month... normal place I trustc isnt doing inspections, so gave these clowns another shot because of convenience. What a surprise!! Suddenly I need new brakes and rotors! Total BS... I didnt have time to screw around, let them do the rear to ransom my car and got out of there as fast as I could. Their reputation in the entire area is obviously rash for this shady garbage . Believe the reviews. Avoid at ALL cost. Majority of reviews show the SAME shameful behavior.

Worst customer service in the industry. Sales man was rattled by me telling him what I needed not…read morewhat he wanted to do For me. If you can't handle the heat, get the hell out of the kitchen. Sales manager had to take a time out for over 15 minutes and refused to install tires.

I had one of my best experiences with an auto repair shop today in 55 years of driving. Our car…read morebattery died while I was waiting for my wife to exit our gym. I called the nearby Toyota dealership where she takes the car for service and repairs and asked if someone could make the 3 minute trip to help me. Toyota told me to get a jump and didn't budge when I said I had no way to do so. Toyota then told me to call AAA - I didn't have the time to wait because we needed to leave in an hour to head to an important appointment. So, I called the nearby NTB where we get our tires. They immediately sent someone over to jump start the car. I drove straight over to NTB and they took our car in immediately and had us ready to go in just 30 minutes. And, I hadn't even mentioned the upcoming appointment - they just took care of us. The battery price was less than the average prices I found on Google and they DEEPLY discounted the labor. It would have cost me as much or more to buy a battery, install it myself, and have it disposed of. I"ve always been extrememly pleased with this team and they were at their awesome best today. Thanks, guys. Steve & Barb

My vehicle to get checked out the fan was not turned on long story short when driving home…read morenotice the front bumper moving when arrived at my home I lifted up the hood it seem the mechanic placed screws back with out the backing so it just sitting in there and he didn't clip back clips I am very disappointed have use they service before never had issue

Do not use this location ! If they damage your car they will not correct the problem. I came to…read morethis location to get a nail removed from my tire. I ended up having to replace two rear tires in order to match the tread depth. The initial employee I worked with (Drew) was very knowledgeable and helpful. Unfortunately when I returned at 5pm to have the tires installed he was no longer there. Another employee was in a rush to install the tires and ended up damaging my wheels. He half heartedly apologized and said if I wanted to get the wheels refinished or repainted they would help with covering the cost. As I drove away I noticed that my low tire pressure light was on. The recommended PSI for my particular tire is 42. Not only did they damage my wheel they didn't put enough air in the tires. Both rear tires were only inflated to 30psi. My car is practically brand new, well it's a year old but still fairly new with no issues, dents, scratches or blemishes. Now I have damage to the wheels and Tires Plus expects me to pay over a $800 to replace the rear wheel. I attempted to speak with the store manager and he offered to have the wheel repainted and stated that structurally the wheel is fine. I'm not sure how he can tell that without removing the tire but ok. He further said "this is why I'm not comfortable working on Tesla's with this size wheel/tire". Well if you aren't comfortable doing the work why not tell the customer that and they can go elsewhere ? Not a big deal... but now I have a damaged wheel that I'll have to replace out of pocket because no, no I do not want to have a painted wheel that may or may not match the OEM wheels in the car. Sorry for the long post but I 100% would NOT recommend this location.

Was in and out fairly quickly! I didn't feel pressured to buy any services I didn't want . Prices…read moreare comparable to others in The area. The nice thing about valvoline is that you can stay in the car while they do the service. Also be sure to check the website for coupons to save a little money!

Extremely Disappointed and Concerned About Today's Service…read more I'm very upset with the service I received today at Valvoline. What should have been a routine oil change turned into a frustrating and concerning experience. A technician jammed an evac tube into my oil well in an attempt to drain the old oil -- a method I've never seen used before and clearly not the right one( Jamming the tube into my engine). I sat for 20 minutes before anyone even explained what was happening. The only reason I was told anything was because I walked over and asked why they were yanking under my hood. I ended up waiting for 2.5hours while they kept trying to remove the tube and pieces from my engine -- without giving me any proactive updates or clear explanation at all. Now, my car is disabled, and I'm stuck with no vehicle. It has to be towed to a mechanic because of their mistake. As a customer, it's incredibly disappointing not to be able to trust professionals with my vehicle. I expected basic communication, accountability, and care. Instead, I was left in the dark and now dealing with the consequences of careless service. This experience has completely shattered my trust in Valvoline.

Made a 3pm appointment, waited over 30 min and called the owner but didn't answer. I used another…read morephone still no answer however, he called back on the other number only to inform me that he hurt his leg the day before and couldn't work on my car. He could have sent me a text the day before or earlier on the day of the appointment to save me from driving 30 min to his shop.

Amir did an excellent job installing a Carplay head unit and backup camera in my car. He did all of…read morethe work while I waited, it didn't take very long. Everything looks and sounds great! His prices were better than everyone else. He even fixed a broken grill mount for no extra charge. I will definitely return for more car audio & dashcam installations.