I have a nail in one of my tires so I came here again since I bought the tires from here and have the road hazard warranty. The staff is very friendly and helpful and did what was needed without trying to pressure me into anything else. It took awhile to get it completed but it was busy. So they are going to remove the nail and plug the tire. They are even going to rotate the tires for me at no charge. Just another reason I keep coming back here to buy my tires because of the service and no problems handling the warranty. read more

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Able to sneak me in on a very busy evening for urgent tire replacement Great pricing read more

Giving two stars and I might amend depending on response. I did my due diligence prior to coming to this location. Came recommended as a quality installer . Communication was good throughout the process. I checked in prior to determine if they could do the work and understood what I required. They said they did. Drove 45 miles as this store was not the most convenient but came recommended and they said they could do the work. Upon taking off the front tire/wheel they came back to me to explain they didn't have the right tool to tighten the metal stem for the wheel. I explained they did the exact same work previously on a similar vehicle and that we discussed what I required and they agreed they could do it. After getting the manager involved they proceeded. Everything looked good and within 2 hours I was on my way home. Job well done?? Not quite, when I got home half my caps for the lug nuts were gone and the remaining half were loose. The installer failed to tighten them. The missing caps will cost over 100 dollars so hoping it's all resolved soon and that there will be no other issues. Fingers crossed!! read more

Discount Tire - Tires Near Me - Fredericksburg, Virginia

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I had a 8am appointment on a Saturday morning. I arrived right at 8am and saw that there were people already waiting and being helped even though they just opened (they must have opened a few minutes earlier). I figured it would be a few hours to get new tires placed on my wife's vehicle since the shop looked so busy. There were a couple of people in front of me in line. Then someone helped me and we went out to the vehicle and did a quick walkaround and look at the tires and he checked me into the system. By the time I was finished talking with the associate it was about 8:10am or so. And he quoted me a time of 8:55am of when all 4 new tires would be replaced on the vehicle and mounted/balanced. I was very skeptical at first since most shops seem to take 1-2 hours to swap out tires. At 8:15am I noticed my vehicle was still in the parking lot. I texted my wife saying that the vehicle most likely would not be ready by the estimated time of 8:55am since it was now 8:15am and I didn't think there was a way to complete the job in 40 minutes. Welp, I was proven wrong and amazed. Right after I texted my wife my vehicle was brought into the shop. The shop worked fast to mount/balance all 4 tires and around 8:35, the mechanic came into the store and told me he is just finishing it up and will pull my vehicle out and bring it into the front. And within a minute or two my vehicle was in the front. So basically from 8:15am to 8:35am was when my vehicle was worked on. Divide that by 4 wheels/tires, that is 5 minutes per wheel/tire! amazingly fast! I joked to my wife saying that I take longer than that to take a dump in the toilet. Very impressive with the customer service and I liked the text messages/reminders/status checks. I even drove 1 hour from Loudoun County to come to this location. I wish there was one closer to me... read more

Always great service and value. I own 5 vehicles and I use this place for all my tire needs.

A tire on my vehicle had a nail in the tread. I drove in and they repaired it on the spot - FOR FREE! The visit lasted less than an hour, and my first 20 minutes were in line waiting to be helped (the store is popular and very busy). I will definitely return when it's time to replace tires! read more

Purchased a set of tires and scheduled the install online. When I arrived, a slight inventory mistake was discovered. They had a comparable, arguably better, set of tires in stock that I'm were slightly more expensive but they took care of that. Mistakes and issues happen, it's how they're handled that matters, and this was handled perfectly. read more

Came in for my appointment @8:15am for 4 tires to be replaced, check in was super fast and easy. Jacob was so friendly and accommodating when I had asked about getting a protection plan he recommended the best one. He really made this whole experience pleasant! I can tell he was happy to be there. read more

I have been a fan of this brand for years. They have always done me well by good variety. When I got there they were full up in the bays. However my car went in next. Didn't have long to wait. Lots of seating. And I'm happy to say they have a few charging plugs USB/110 at the bar with stools where you can watch your cars being worked on. A great friendly service. read more

Discount Tire - Tires Near Me - Fredericksburg, Virginia

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This place is the best! Brendon helped me, and his co-worker Josiah also helped me and was a true professional! I couldn't have asked for better service! read more

I ordered my tires on line good service, had some with problems with check out , but got a call from district manager . Satisfaction is guaranteed . read more

When I'm ready for tires on my pick up truck or my car, this is the place I go to. Discount Tire has great service and of course good tires and they understand how to service my Tesla. Tesla owners will understand what I'm saying. Once you go to a Discount Tire store you won't go anywhere else. Plain and simple! read more

Not only did I get great service here, but the staff is very understanding, compassionate and friendly. The general manager, John by far is my favorite. I had to wind up getting new tires for a 2022 Ford bronco sport and we also got tires for my husband's 2018 Ford F150 XLT. Best tires around by far great prices quick service phenomenal in all aspects. I highly recommend going to discount tire doesn't have to be Fredericksburg. It can be anywhere. This is a family owned business. It is not a corporation. It's not a big old franchise. It was made by a family and they stand behind their service price. Customer care and everything. Thank you John at discount tire in Fredericksburg, Virginia on clank Road. read more

This place does not honor what is advertised on the web site. Even after you show them a quote you received from their own web site. Typical bate and trap promotions. I even asked for the district manager/ store manager who was in the office and would not even come out to speak with me as a customer. Good luck with this place. read more

Discount Tire - False advertising - Tires Near Me - Fredericksburg, Virginia

No joy after 3 visits - Asst Mgrs need training. Previously used Discount Tire in UT, TX and AL. Drove from DC in Dec 25 to ensure wheel and tire replacement would fit vehicle (2000 LX470 - 5 bolt pattern) b/c didn't have confidence after phone discussion. Received a quote...almost $3k, so waited until after the New Year. Visited late Jan 26 and the Asst Mgr said the previous wheels and tires were wrong, but he corrected them, and I ordered $2,705f.64 Order #5060224374. Called to set up install appt and asked to ensure wheels and tires fit the vehicle due to drive and wait time on a busy Sat - told they were correct for the vehicle. 7 Feb drove to store a 3rd time for 12:00 appt and about at 1:55 PM was informed the wheels wouldn't fit. John, now the 3rd Asst Mgr, apologized and graciously offered more expensive wheels and a discount. I accepted the wheels, but declined the discount - unfair to take advantage, and just wanted tires replaced (current ones have a nail very near the outer wall). Could've left for another store, yet I like Discount Tire b/c and especially the young crew working in the open bay at 20 deg were awesome (Dalton, etc.); very courteous and conscientious. Might not have happened with a more standard vehicle, but I cautioned the complexity numerous times. The store manager wasn't available to discuss (odd on a high-volume day), so I'll provide this feedback. The bay crews are wonderful young men, but the Asst Mgrs, who are very busy on Sat's need to take their time to ensure accurate orders that avoid lost efficiency by freezing crew members to mount and then remove tires that won't fit, as well as wasting customers' time. I'm sticking with you and ask for your help. read more

I am blown away with how amazing everyone is here. The staff is really professional and patient answering questions. They educated me on every step and every dollar. The place was packed with a long line. They consistently greeted, informed, and updated every customer. I recommend you call at off hours because the phone never stopped ringing and the staff did amazing trying to keep up. My rep was Nick read more

First let me say: I'm a fan of discount tire in general. However my last experience at this location has changed my opinion. Since I purchased tires from them I was also sold the $25 tire warranty. Well, low and behind I get a nail in my tire. Disappointed but not worried because of the $25 warranty I drove to this discount tore location before it was closest to my current location. It's a 90 mins drive. So I called to confirm they can repair the tire. Guy said yes, no problem. I explained I'm 90 mins away I'll need to be out within an hour or arrival. I have to pick up my kids. I explained everything in painful detail. I even called the store 3 times as I was driving to make sure they understood when I'll be there and when I will need to leave. Each time, the rep said don't worry. We got you covered. This won't be a problem. I called 3 times because I was worried I would get there and wait and therefore be late for school pickup. Guess what? After calling and confirming that my repair would be complete before x time - I ended up sitting at the location for an hour. Sitting and waiting. Asking. Following up. The guy straight up lied to my face about when this tire would get fixed. I arrived at 12:35. I checked in, I said, hi it's me I called 3 times. Yadda yadda yadda. Everything is great! I'm all set. Done. Then I get the auto text that says "you have been checked in for 1:03-1:23. I went back in and said, hi. I arrived at 12:35, I called before I drove to make sure you could fix the tire and now this says I'm checking in at 1:03. I explained I can't stay - I have to drive back and get my kids. He said oh, don't worry. Our guys are fast. That's just an estimate. So I believed him. I should note: instead of repairing the tire (which was allegedly covered under this $25 warranty) he told me I would need a new tire. Not exactly what I was planning as I was planning to get the tire repaired and/or replaced for free (as stated in the warranty) but nope. $181 dollars later my "covered nail" was not covered and they charged me for a new tire. My husband suggested that perhaps I was taken advantage of because I'm a woman. I choose not to believe that. But...I am out $181 for a tire that was supposed to be covered under the warranty they sold me. Now I'm outside, still waiting, trying to figure out why I had to buy a tire and did I get screwed because I also purchased the warranty for this other tire and I look at the clock. It's now 1:28. Which is 5 mins AFTEE the estimated window time. I go back in, I tell him I have to leave. Now. I have a 90 min drive, I ask him to please fix the tire as fast as possible or I need to leave. My kids get out at 3pm. I spent time and money to get here AFTER confirming that he could fix my tire. At this point though, I just need my car. Nail. No nail. Whatever. I HAVE TO GO. He says, the plug will take as long as the tire replacement. I said, doesn't matter. I have to get my kids. I need to leave I need my keys, I need to go. I explain, the school will charge me after-care fees. I have to leave at this point. He doesn't give me my keys, he tells me the car is going back and it will be done "so fast." He has "a ton a guys working back there." Fool me once, shame on you. Fool me twice, shame on me. I don't insist on getting my keys and the car goes in the bay. I don't leave until 2pm. At this point, there is no way I'm picking up my kids by 3. I frantically call the school and everyone I know to figure out a solution. All of this could have been avoided. All of it. It was such an unnecessary stress AND I ended up paying for a brand new tire anyway. I could have gone locally and paid for a new tire. While I am a fan of discount tire, I will not return to this specific location. read more

I can't say enough good things about Discount Tire! I got a flat tire last Sunday and, even though we bought our tires at a location in Texas and now live in Maryland (where the nearest Discount Tire is over 90 minutes away), the experience was still absolutely worth the drive. From the very beginning, their customer service has been outstanding. Every time I've called, they've been incredibly kind, helpful, and knowledgeable. When I explained my situation, they didn't hesitate--they walked me through the best time to come in to avoid long waits and made sure I knew what to expect. They made a stressful situation feel manageable and even easy. And when it came time to deal with the warranty? No issues at all. None of the usual back-and-forth or runaround you get with other places. They honored everything, just like they promised when we first purchased the tires in Texas. Discount Tire has earned my trust across multiple states--and now across multiple years. They stand by their product, and more importantly, they stand by their people. If you're considering where to buy your next set of tires, trust me--go with Discount Tire. Even if you move across the country, they've got your back. read more

These guys continue to amaze me with their great service! I ordered new tires but didn't pay for them in advance. even though I couldn't get in to have them mounted onto my car until two Saturdays later, they held them for two weeks. I called the afternoon before to confirm my Saturday morning appointment time but it got wiped from the computer, which happens. Their calendar was full, but they fit me in - and early too! These guys are the best! Kudos to James, Reese and Tristan. read more

Walked in and was greeted by Tristan who was extremely helpful with my tire. He kept me updated throughout my time at the shop which was actually about 45 mins tota (pretty dang quick). I had previously taken my tire to the dealership who said it would require me to replace the tire but apparently that actually wasn't necessary. I mention that to show they didn't try to upset me on. A new tire they just fixed the one I needed repaired. Just overall really satisfied. read more

We were informed of a nail in our front tire late Saturday afternoon. We called Discount Tire to ask if they could change our tire. We were informed if we got there before 5pm they would help us. We were a few miles away but arrived with 2 minutes to spare. They were great, and replaced our tire in less than 20 minutes. Thanks guys!! read more

Always great service, and I very much appreciate these folks! I keep coming back here for this reason, as they are respectful, kind, and communicative. My Ford dealership always wants me to buy tires from them, but I will only buy from Discount Tire. read more

I called discount tire yesterday about my wheel and rim size and that I just needed a mountain and balance they told me to come in at 8 o'clock and they would get it done for me. I was there at seven and waited hour and took the day off work to do so after getting there they then tell me that they cannot mountain balance my tires due to some kind of load rating on the tire. If this was going to be an issue it should've been a question. They asked while I was on the phone with yesterday before taking the day off work to take care of this. Furthermore, they took my brand new aftermarket rims and we're rolling them around on their concrete floor. I had to ask them to please stop doing that do not recommend discount tire bad experience. read more

Discount Tires is my go to for new tires. The first time was for value, I ordered my tires online and made an appointment for installation, I didn't care what company it was, I was simply going by price. From day one, they have made me a lifetime customer. They get you in and out and always super pleasant and friendly. You buy tires from Discount Tires, it's free rotation, anytime the pesky tire pressure light is on, they will check it out for you, all the while being super friendly. Great service. read more

We were traveling from Michigan and were stuck in traffic for over two hours. If that was not frustrating enough, when we finally get going the low tire pressure light comes on. We pull into Discount Tire and there are quite a few people waiting. However, we had the best, most courteous service. Someone came to look at the tire and discovered a nail. However not in just one tire but both of the rear tires. They told us it would be an hour wait before someone could help us. But it turned out to be a little less. They were working to get these tires on and cars out. We got the nails out, and tires patched/plugged. Definitely some great employees who work here!! Great job and thank you for being so kind and getting us back on our way to enjoy our vacation read more

Wait times are incredibly inaccurate EVEN when making an appointment. Appointment was for 1230. Was quoted ~1-1.5 hours. Car was not ready until after 3pm. Tires were WAY over inflated causing my trunk to bounce across lanes. Door says 36psi, NOT 52psi... Words to management: Value people's time. Anyone can change tires and patch holes. Give people a reason to come to you instead. read more

I wanted new wheels on my 2015 Nissan instead of Hubcaps and I am so grateful I found discount tire. I received the best customer service I have ever experienced at a car place and you all did a phenomenal job on my wheels, I love them! Thank you so much, I will come back if any service is needed and refer others! read more

Discount Tire - Wheels - Tires Near Me - Fredericksburg, Virginia

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Discount Tire Fredericksburg is outstanding. For years I bought all my tires at Costco. They had the best prices by far on my special order, low-profile tires so it was worth the first come, first serve installation. That's no longer the case. Discount was cheaper, had my tires in-stock, and was able to install (by appointment) same day. Since that first time purchase I have also come to appreciate the excellent sales and service staff at DT. I also take advantage of free tire rotation which is free and convenient. Glad I found these guys. You will be too. read more

They were running a little behind. I had a scheduled appointment. Andrew, the fill in manager, came and profusely apologized. He offered me windshield wipers, but I already had replaced mine. I appreciated his taking the time to come and apologize for the delay. read more

I've always had great service but today was the exception , rude very rude customer service .. I didn't even get two words out on phone was being over talked by service person. Won't say man as he talked like an immature child . I won't even go into my issue as I just won't use them again and will keep telling everyone I know not to go there read more

What can I say?!? I'm more than pleased with the outcome. There was a hiccup with the rims I initially wanted then when they got some replacements in they jus didn't suit the look I was goin for and they still went an extra step and made sure I left happy. I'm so happy! I worked with Eric and Jon the most and the customer service here is top notch second to none! I came all the way from Silver Spring MD and even tho I'm about to sit in hella traffic to get back home I'm smiling all the way and it's because of them. Thank you guys I appreciate you to the fullest! read more

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Didn't have my wheel lock key nearby, so I called Discount Tire and Mikey assured me they had them in stock, so that I could get my tires rotated. Once there, I found out I had a nail in one tire and 3 were at levels that needed to be replaced. So I ordered a new set of Yokohama All-Terrain tires that came in the next day. I've received exceptional service at locations in 2 different states. read more

Discount Tire - Yokohama Geolandar X-AT - Tires Near Me - Fredericksburg, Virginia

I got a flat tire coming north on I-95 and was still about 60 miles from home. Not only did they squeeze me in without an appointment when the establishment was packed with customers, but they suggested trying to repair the tire rather than getting a new one AND fixed it for free!! The staff was friendly and courteous, especially Tristan. If I lived in the area, this would be my go to stop for all my tire needs. Highly recommend!! read more

My truck needed tires and this was the place that had them in stock, for a very reasonable price, and they could accommodate my schedule, allowing me to drop it off before opening and pick up close to closing. They were friendly and communicated the process well. My only wish is that they also did alignment. I ended up having to take my truck to another place for that. read more

I received service from Discount Tires several times. Originally the first time getting service with 4 tires and the warranty I purchased. At this time Tires Plus did do alignments. I had to go somewhere else.. inconvenient but okay. Whe I went more recently it was to purchase a rim and tire and paid for another warranty. Was excited that now they do alignments. But low and behold technician comes to me with some paperwork stating they can only do the bottom of the alignment not the top!! First off, Im not a mechanic nor a tire tech so I don't understand what you're saying and why would I pay $90 at Discount Tires for half of a job and still have to go somewhere else that will charge another $100. Make it make since!! read more

I've lived in many places and I've always used discount tire; however, the professionalism and exceptional service at this location is astonishing. Although, the location is a hike from Alexandria, I truly appreciate the care and attention that I receive; I know my care and I will be taken care of. Also, John is an absolute treasure. Words cannot describe how much of a remarkable person he is. I'm sure I'll be back in the future due to a nail or massive crater of a pothole, yet until then thank you so much. read more

First and foremost, this specific (Fredericksburg) shop has to be the cleanest and most professional tire store in the business! While on travel, Discount Tire came to the rescue when we had an unexpected blow-out. They ordered exactly what I wanted, at a very reasonable price, and professionally installed all four tires flawlessly. Our perceived and the actual value were in harmony. Note worthy: They even allowed us to store our car while we continued travel in our other vehicle! From start to finish, Jacob (front of house and technician) and John (Assistant Manager), provided top-shelf service without missing stride. (They even offered to rotate my blinker fluid! ) Overall we had an awesome experience and will not hesitate to return for future vehicle needs. Thanks guys, thanks Discount Tire of Fredericksburg!! read more

My congratulations on how well-organized; efficiency; cleanliness and well-managed this store is. My visit to your store was a pleasant one because all those above-mentioned qualities apply to your place. I urge you to keep it that way because this is the meaning of excellent customer service. Well done guys... read more

Wow amazing customer service ! I got a screw stuck in my tire I called around town looking for prices to get it fixed. The young man that took my call was super nice (sorry forgot your name) so I decided to drive over and have them look at the tire to see if it could be fixed. Pulled in with the tire almost completely flat, John at the service counter has Uber customer service skills! They fixed my puncture and he fixed my wiper blade and charged me nothing! I of course took a quote for new tires as I will need them soon and fully will return to discount tires to purchase them. What I loved about this place they didn't push you to buy tires or wipers or unnecessary stuff. It was simply when you decide it's time to buy new tires we hope you come back to us! That itself was like taking a breath of fresh air ! I actually told a few friends about this place hope they get some extra business from them. Great job keep up the amazing customer service and amazing work ! read more

By far the best tire experience I've ever had! Started with my first phone call with Eric to check if my tire was in stock. To Mikey explaining every step thoroughly in the shop. Amazing customer service here and everyone is so cheerful and professional. They had me in and out in less than 30 minutes with an 8:30am appointment for one tire install. I am recommending Discount Tire to all of my friends and family. read more