The team at Del's is great. I brought my high mileage oddball car in for a check engine light, and they explained what they were going to do to diagnose, as well as repair. They were extremely thorough, and fixed the issue well within the time frame I needed. This thoroughness isn't free, but their labor rates are reasonable. Adrian kept me apprised of what was happening every step of the way. I won't hesitate to come back! read more

Awesome communication, exceptional service and honest mechanics! I've legit come in with what I thought was a problem, fully ready to pay a LOT for a repair to be told that wasn't the issue and walk out with a diagnostic fee. No idea if they are the most expensive or cheap shop in the area but honesty and customer service go a loooong way for me so they have my business. read more

It was such a pleasure dropping my car off for service at Del's. The only thing that I regret is not doing it sooner! My service light was on for about a month, so I called to make an appointment. They have someone who can work on European and imported cars. I dropped my car off and was able to pick it up on the same day since it was a pretty routine service that I needed. The price was right, and the people there were friendly. The inside of the shop was super clean and nice as well. I would definitely bring my car back here in a heartbeat. 5 Stars! read more

Del's Automotive - They left this popcorn pack in my car as a nice parting gift. - Auto Repair Near Me - Stafford, Virginia

Del's Automotive is awesome. Great staff and even better mechanics. Never had an issue here. Anything they've done for our cars, we've never had to return for the same issue. Original issue was always resolved with a fair price and extensive knowledge. Returning customer here. read more

Guys...i cannot recommend this spot enough! Outstanding customer service and quality work. Adrian and Chris were amazing! I wad planning to drop my car off and walk to work. They insisted on giving me a ride. They were honest about the work I needed and did not try to upsell me. If you are in the area and need car work, please do yourself the favor and give them a shot!! Thank you so much, gentleman! read more

Got a PPI done on a prospective vehicle, they were great and gave me great insight on the potential purchase and what issues to expect. I do not regret getting this inspection, these guys are great for the area and I highly suggest them. Ronnie was always available to talk to me and was very wise with his knowledge on European cars. The PPI that was performed was a total PPI including checking the engine, transmission and leaks but also on the exterior and functions. This also includes a drive test by an experienced technician. Overall very happy with the job! read more

Del's is the place to go for peace of mind. Every time I take my vehicles there, they go above and beyond, ensuing a great customer service experience, and quality repairs at a fair price. read more

Always willing to try a less expensive option if it will suffice. Makes excellent recommendations for both repairs and maintenance - stands behind all of their work. Exremely trustworthy! read more

Scot was incredible and so helpful to this poor teacher! Diagnosed my engine light problem as a recall issue AND the fact that I had old spark plugs. Amazing service and turnaround + teacher discount!! Thank you!!! read more

Terrible service. They held onto my car for 36hrs for a safety inspection. Four different pick up times. Stay away!

The team was extremely kind and professional, providing excellent service without any pressure to upsell additional services or products.

Firstly every time we come to Del's they are Customer Service excellent! They are thorough in handling and explaining the issues of your car. I always feel confident about leaving my car with them. They go above and beyond, and the prices are fair and I never feel cheated. With that type of Service, you will always have abundance.Thank you. read more

I've been visiting Del's for a couple years now and I've always had great service with them. The staff is always kind and communicative about the status of my car. Most importantly, they're always very upfront and honest about what type of service they recommend for my car and what I probably don't need at the moment. Pricing is always reasonable too! Everyone at the shop is great, and I'll definitely continue going there for everything I need. read more

I love how honest and accommodating Dels is. I have referred plenty of friends and will continue to do so. They always take the time to explain any services provided and the staff are always friendly and professional. I have zero complaints! read more

When I first went arrived I was quite please with the friendly service. I needed my spark plugs and oil changed. Thinking I would save a little bit of money, I brought my own spark plugs. As soon as the guy saw that I brought my own parts, he informed me that they would not install parts that weren't bought from there. He even told me that that's half of their "business". What he was really saying is that that's how they make their money, by overcharging on parts. He did offer to still do my oil change though. No, no thank you. This isn't the type of business I want to support. read more

Came here twice, once for emissions and once for alignment. Extremely slow, they cant anything done for walkins. i went to a different place. read more

I have had my car worked on many times at this facility and I can't say enough good things about the customer service. Even when they weren't opened they helped me out when I locked my purse in my car Kim took time out of her weekend to help me and was so nice about it. Not to mention every person I've ever talked to there has been respectful understanding and patient with me as my car usually needs a lot of love. I will never go anywhere else. C. Maddox read more

All around great customer service and great work. I've used just about every maintenance shop in Stafford and these guys are by far the best. read more

Excellent service! Was having engine slippage, turns out it was the spark plugs... so had spark plugs replaced!

Del"s was supportive and understanding about my service needs. Quoted a est. to make repairs and a time to get it completed. When they called to let me know the job was finished I was informed that the repair was completed faster and less expensive than the est. They went above and beyond to find needed parts earlier and at at a lower cost. Best customer service and crew in Stafford,Va. Thank you, Team at Del's. read more

I went here twice and both times they were extremely friendly and helpful. They were straight up and honest. I appreciate their hard work and I recommend them for services. read more

Absolute CROOKS! nice guys but the fact they REJECTED my car for my inspection due to my ball joints being bad.. guess what.. they wanted $700! Ha! Yeah right! Did it myself and when I took off my original ones they were completely fine! Don't be fooled by their great customer service and bells and whistles of their newly renovated shop.. their prices are absolutely RIDICULOUS! And if you don't know a thing about cars they will definitely con you into spending a great deal of money. read more

Every welcoming! Everyone that works there is very polite. Great pricing and problem free. They will be my new go to if I have car troubles!! read more

I still go here after I moved from Stafford to Spotsylvania because Dels does excellent work and has been consistently honest. On multiple occasions they've charged me less than the originally quoted price because the job took less time than expected or they found the part for a better price. That kind of honesty is worth a lot. read more

We are military and moved here 1.5 years ago. My husband is always busy with work and I'm the one left taking our vehicles in for oil changes, repairs, etc. I usually have my guard up and I've become a tough negotiator based on previous experience. I needed to take my husband's truck into Ford for a recall-once I was there, they gave me a laundry list of things that needed to be fixed-outside of warranty. I turned them down and took our truck to Del's based on several recommendations. They gave it to me straight and we only ended up needing a strut fixed. I've gone in with three kids for oil changes/tire rotations/inspections. They always have an activity sheet for the kids, coffee for me, and push just a little faster to get our service done and get us out. They have even offered rides. They are friendly, have a loyalty program and offer military discounts. They are now our forever VA place for anything vehicle related and we will continue to recommend to everyone. read more

Since moving to Stafford four years ago, my wife and I trust only Dels to work on our vehicles. The front office and mechanics shop function much more like a family than just an ordinary business, which also translates to how customers are treated as well. The mechanics are some of the best in the area and can work on nearly any model car. To date Dels have completed the following repairs on our vehicles: Brake Service Electrical system troubleshooting Oil changes / tire rotations State inspections (to include emissions) Rack and pinion repair (steering) Alternator replaced I can't see any reason to go anywhere else. Dels will be our car service and mechanics as long as we live in Stafford. read more

I Went to this place based off the reviews. I'm a current Marine Officer, prior mechanic at Ford. Not having tools here this place seemed solid even offering military discount. I'm a straight shooter in life and have no room for scamming. So check this out: I needed bearings replaced in my left front wheel. Knew it and told them. Upon dropping off they said often times the other can go bad so could they check it "holding the car a little longer". Everyone knows the driver front wheel bearings/hub assembly go out first in every vehicle. Upon picking it up he said they confirmed that it was only the left wheel and charge me a half hour of labor $57 to drive down the road to confirm that the sound was gone and I in fact did not need the passenger front replaced... you have to drive it after install anyway. Then try to cover themselves by saying they replaced a bolt that broke off that holds the speed sensor; for free and that was half hour labor. So make sure you know when they say they're going to "hold your vehicle a little longer" that charge is going to come and they're not gonna verify if something else is wrong to fix it that way they can use it as collateral. Marines this shop is a no go. read more

Never felt any pressure for additional work that may not have been needed. Always friendly and helpful. If the "Marine Officer" felt scammed, that is a shame, but I would expect any decent mechanic to double check what may be wrong vice just taking the owners (ford experience or not) diagnosis. If I walk in to a doctors office and say "I have a broken arm", he's going to X-Ray my arm and not just take me at my word. One would expect a repair shop to do the same. read more

Dels is the absolute best place to bring your car. They are always very fair with their prices and will sometimes not even charge you for minor/ cheap fixes. My parents having been bringing their cars here for 20 years and I have been bringing mine as long as I've owned cars. I wouldn't take my vehicles anywhere else. read more

My vehicle has a lift kit and this makes it a little difficult for alignments. I called Del's and asked if they could do it and they were right up front and told me their software wasn't up to date yet and it would be guesswork, which they didn't want to do. That alone tells me they're honest! I'll be going to them as soon as they're updated for this and all my car needs. read more

New to the area and needed to take my car in because it was leaking oil. I have trust issues with car shops because one in Laurel screwed me over and made me pay thousands of dollars for something when my car just needed an oil change. I got on Yelp and Del's was the first to pop up, I saw it had 5 stars and I was NOT disappointed with their services. They notified me word for word what the were doing to my car and why. They thought they were going to have to replace a valve and quoted me for that replacement but ended up not needing to and subtracted if from my final quote (I know a lot of shops that would have replaced it anyways and charged me for labor). Will definitely be going there for my oil changes, inspections and car problems. read more

Stopped in for a last minute oil change (on a Friday, at that) and I received the best service I have ever received from an automotive shop! When I entered I was immediately welcomed by Chris, and he quickly started entering my information into the system, since I was a new customer. When I asked for an oil change, he recommended a specific type of oil and a tire rotation, accompanied with a detailed description of why he recommended it, but when I politely declined, he didn't push and try to convince me otherwise. Chris also set me up with a courtesy text reminder for my oil change service, which was nice, even though I am pretty good at tracking when I need my oil change! I no more than sat down to crack open my book, when he advised me that my oil change was complete! The cost of the oil change was comparable to other automotive shops, but the customer service here surpassed the competition. I also noticed that they truly value their customers. As Chris was entering my information into the system, a customer walked to the shop, and Chris advised his colleague, "Please assist {enter customer's name here}, while I get Miss Ashley set up." I think being greeted on a first-name basis really adds to the experience. Another example of prime customer service. Chris's colleague received a call from a customer requesting assistance with towing, as she had just gotten into an accident, and he advised her that they no longer provide that service but immediately provided her with a company that was dependable and reliable. When he hung up, Chris entered the room and was caught up on what had just occurred. He asked, "Does she need a ride anywhere? I can go pick her up..." I've always been a supporter of small business, especially when it comes to restaurants, boutiques, and now automotive shops! I normally feel like I have to be on guard when entering places like these; almost like I'm an easy victim to prey on and take advantage of when it comes to repairs and routine maintenance. But, I certainly did not feel that way when I was here! As long as I reside in Stafford, I will be a loyal customer to Del's Automotive! read more

I can't stress enough how great this place is. They will have our continued business. They are helpful, knowledgeable and honest. Great family run business, they've worked on both of our vehicles, above and beyond for customer service. I will never take our vehicles to another shop! Thank you to everyone from the front to the mechanics in the back. read more

Very honest and reasonable price. I took my vehicle there for diagnostics. They have the opportunity to come up with all sorts of mechanical and electrical problems as to why the vehicle stopped working even after been jumped many times. There diagnoses was the battery had no enough juice and all they did was to charge it overnight and just changed me cost of charging the battery. read more

Del's is absolutely amazing! The guys are super nice and truly care about their customers

Guys at my job talked about this place. 08 Acura TL was due for 105K mile timing belt replacement. Got a quote by both phone and email promptly. Price would've been $1300-$1600 at the dealership. They quoted me less than $1000. Ended up being $1200 because they discovered a broken motor mount but they gave me a military discount. Satisfied with the work so far, and it's warrantied for 2 years. Only gripes were that they forgot to return my wheel lock and the radiator cap wasn't tightened down. read more

I have been using Del's for all of my automotive maintenance needs for over 15 years. This is the ONLY place I take my vehicles for service. If they are not able to take care of my needs they recommend a place that can. Chris and his professional team are honest, thorough, put the customer 1st and ALWAYS take the time to explain what needs to be done. They have never recommended a service that was not required and they will do their best to save you both time and money. I have recommended Del's to family, friends and coworkers and have always received positive feedback. This is an A+++ establishment. read more

I needed last minute service for my vehicle and happened upon a great find: Del's Automotive. This establishment restores my faith in the standard of customer service I grew up with: Friendly, helpful, trustworthy, & good quality service. It's a bit of a drive but well worth the trip. I would be happy to recommend them anytime! read more

Great service and they don't try to upsell repairs that are not needed. These guys were honest and provide great service. I will definitely use them again. read more

So we had some car trouble earlier this morning and couldn't figure out what was wrong. With Christmas coming up, we were on a really tight budget and were worried about this new problem that popped up. I called and got ahold of a gentleman named Bryan. He was able to help me out to the best of his ability through the phone and helped solve the problem. He was so professional and kind. If we need any work done, we definitely come here for the customer service alone. read more