Blew a tire on the way to my wedding, David made sure we got in and out quick. Excellent service…read moreand I made it back in time. They made my situation a priority and saved the day!

About a month ago, I purchased 4 tire certificates for my Tesla through this location. Recently, I…read moregot nails in 2 of the tires and brought the vehicle in expecting help under the coverage I had just paid for. That's when I was told the rear tires "shouldn't have qualified" for certificates because the inner tread depth was apparently under 3/32. The employee helping us explained that Teslas are known for inner tire wear and even said he was surprised the tires had lasted as long as they did. What stood out most to me was that the manager openly admitted the certificates should not have been sold on those tires in the first place and acknowledged that a mistake had been made by the store. His response was essentially, "It shouldn't have happened, but this is where we are now." As a customer, that was extremely difficult to hear because I relied on their inspection, their approval process, and their recommendation when purchasing the certificates. I trusted that if coverage was being sold to me by Discount Tire employees, then the tires qualified at the time of purchase. Instead of feeling like the store was trying to take accountability for the admitted mistake, the conversation quickly turned into me needing to spend nearly $1,000 out of pocket on replacement tires. The most frustrating part is that I left with the nails still in my tires and no actual resolution whatsoever. Nothing was repaired, nothing was replaced, and the only option presented to me was paying for new tires out of pocket despite the store admitting the certificates should never have been sold that way to begin with. I understand policies exist, and I understand mistakes happen. What disappointed me was the lack of ownership after admitting the mistake was made by the store itself. I wasn't asking for anything unreasonable. I simply believed that if a customer purchases coverage in good faith based on the store's own inspection and approval, they should not be left carrying the financial burden when the store later admits those certificates never should have been sold. I truly hope corporate reviews this situation because no customer should walk away feeling like the protection they paid for only mattered until they actually needed to use it.

Can't recommend VNV enough! Was able to bring my car in at 7:30am due to my oil pump and spark…read moreplugs needing to be replaced and car was done by noon! The owner was extremely helpful and knowledgeable and didn't just tell me what was wrong with my car but brought me out to show me

Great place to take your vehicle . Always honest and quick. In and out and will be my go to for the…read morefuture. Highly recommend.

I don't believe that last review at all. I - as well as other family members have had several of…read moreour cars fixed there and every time it was done correctly and reasonably priced. The guy is always very courteous and professional. Looks like the person who wrote the one star review might just be trying to destroy the competition...why would anyone go back several times just to receive bad parts and service over and over again?

Has a lot of integrity. I took my daughter and her car to be looked over since she is moving to…read morePhoenix. I asked him to change all the belts and hoses as a preventive measure. He called me back and said he would be happy to change all that belts and hoses but the car really did not need them changed. Didn't charge me a dime. I was quite impressed with that.

This is the second time I've stopped by Martinez tire for a flat repair. The first time, they…read morerepaired my son's tire (run flat) on his BMW (after waiting an hour at discount they would not touch it). Martinez had it fixed in less than 15 min. During this visit, I brought in a company car to have a flat repaired. It was fixed in less than 30 minutes with none of the BS run around that you expect at DT. Customer service is always great and they have a huge selection of tires. This is a great shop to bring your vehicle to for repairs at a FAIR price.

This place sucks! I went in to get a tire repaired today. They opened at 8am, i sat and waited till…read morethey pulled the Porsche and the lightening truck out of the bays....went in and said I needed a tire repaired. He said ull it in the second bay and my guys will repair it for you.......well. 8:15 first guy strolls in, 8:25 another guy strolls in. The 2 guys and manager are ba k and forth across the shop several times, pulled another Porsche out and parked it, never talked to me. Sat there fpr over 40 minutes with no service!!! I wouldn't take a bicycle there for repairs. Went up to Villasenor's (where i should have gone anyway) and they had me fuxed up in 10 minutes. Don't waste your time on this place​

Brian responded quickly to my request and gave me same day availability. He discussed my options…read moreafter assessing my car's symptoms, and was able to get it fixed in just over an hour including the time he had to go pick up a part. He was extremely friendly and polite and the fee was appropriate for the work he did. I have never used this type of service before, and he saved me from having the car towed to a shop. It's nice to know someone who can come help when you need them. Highly recommend!

I found Ohana Roadside Services through recommendations in a local group, and I'm really glad I…read moredid. Brian came out to my home to work on my older Xterra, and he was fantastic--professional, honest, and efficient. His pricing was noticeably more reasonable than several shops I contacted, and the convenience of having him come to me was a huge plus. No waiting rooms, no "we'll fit you in," just straightforward service. He also took the time to explain typical price ranges for the work, which made the whole process feel transparent and stress-free. If you're looking for a reliable mobile mechanic, I highly recommend Brian and Ohana Roadside Services.

Every time I take this cart to the beach I am reminded how I was lied to and ripped off. I can't…read moreuse the sound system they put in or I don't have enough battery capacity to make a round trip back to the house. I have had to buy a turtle box and now looking into a compact portable generator to recharge while at the beach, because Seth guaranteed electric would meet all expressed needs. They extended my cart to 6 passenger but only in a 36v electric motor, then charged me an additional $2600 for a Navitas Vehicle System for better performance when all it needed was a correct electric motor (48v). Don't let them fool you. Attached pic is another example of their poor craftsmanship.

I got an Evolution D5 2+2 from Seth five weeks ago. They delivered it when they said they would we…read morepaid them cash. 10 days ago I had a major grinding noise in the rear end of the golf cart. I've called them seven times. Left them seven messages all very polite and they've never called me back once. I told them I had a problem. The cart is only five weeks old. I'm very disappointed to have to write this. My last message was I was very frustrated and I would give them a few more days to call me but now 10 days of past and no word. There's only one phone number to call so I know I'm calling the right one.

My sales person Logan was kind and genuine. Him and the owner Tino are legit! They were honest and…read morestraight forward and got me into my new car at the absolute best deal

The team at Ruiz Ranch Motors is totally awesome! The Owner (Tino) employees Ericka and Aldo worked…read morevery hard to help me get the best price possible to fit my needs. They have gone above and beyond for us not just once but twice because this our second vehicle from them. We are definitely lifetime customers! Cannot thank you enough Tino and to the entire Ruiz Ranch Motors staff.