This is my go to shop locally. All of the employees are great but I need to give a particular shout…read moreout to Lynn. He is very knowledgeable, very patient, and excellent with suggestions and recommendations. He's been wrenching on cars for many years and O'Reilly is fortunate to have him there assisting novices such as myself. Prices are fair. They are in line with the other chains. If you know exactly what you need you can generally find it for less online but if you are unsure and need some guidance Lynn and the crew down at the 3009 location will sort you out.

Special thanks to manager Jesse for felling me out today. He went above and beyond to helping me. I…read morefailed my inspection. I needed something as simple as license plate lights. He helped me install them. I don't know anything about cars. I know he didn't have to. I'm very thankful for the help. I'll be back. Thanks Jesse!!

When I walked in it was ghost town. I could not hear any staff shuffling around or see anyone…read morebehind the counters or shelves. After I walked in to aisles deep I saw one rep. She didnt greet me when she saw me because she was in the middle of stocking the shelves. When I approached her she was willing to help me and she was just that. She was helpful. I was looking for some tail light bulbs and she made it very easy and quick. Lexy also informed me about their return and refund policy. I was alil taken back that if you open the bulb wrapping then their is no return. Even if you don't use them. Business is Business I guess.

I stood at the counter for who knows how long, without a single greeting. Two employees were busy…read morerestocking, and another was outside helping a customer. They all just let me stand there, unnoticed. Frustrated, I left my items on the counter and walked out. This used to be the go-to auto parts store.

Jessica was so helpful and knowledgeable. I've always had great customer service here. Bought a…read morebunch of cleaning parts for the boat and car.

So this guy named Paxton hooked us up with everything. He has tons of experience in body repair and…read moreknew EVERYTHING. Which was incredibly valuable. But the thing I liked most about him was his personality--he was so kind and easy to talk to, didn't talk down to us, nor try to take advantage in any way. Dude is authentic. I seriously hope to see this guy in a management position soon.

Great speedy service from Troy for a recall on my girls vehicle. They also had a shuttle to get me…read morehome which was nice as well!

Got my car serviced today and it was one of the beast dealership experiences I have had. The phone…read morecall to schedule service was a breeze and the lady on the phone made it super quick and easy. When we arrived the techs were also very kind and they fixed my car in less than an hour! Loved this.

UPDATE: Carver RV misdiagnosed my problem. The capacitor had failed, as I originally suspected, and…read moremy original ac is working perfectly now. -------- I had my rv air conditioning fail and I called two rv repair companies, of which Carver RV Repair & Services was the one able to provide service the soonest, since I was concerned for the safety of my shih tzus, who are known to be less than heat tolerant. Jake, the owner, sent his employee to my RV, that I live out of, to the campground where I work. Originally I was told they would be out asap, and I received their first callback offering to help at 12:47 pm on July 15. At 1:38 I called back with a question and was told that Todd was on his way. Todd did not arrive until around 2:05 pm. (Carver RV is literally on the same road my job/campground is, probably less than 5 minutes away.) Todd proceeded to pull down the ceiling mount to check my ac, and tested the voltage in and out. He explained that the compressor, which I was aware was failing to start, was bad and the whole ac needed to be replaced. Todd then called his office and quoted three different prices to me, one for cash, one a bit higher for check and the highest for credit card. Despite the extra cost for credit card, I chose that option and agreed to have Todd pick up a replacement ac at Camping World. Todd did explain that he had another appointment across Canyon Lake and he estimated that he would be "back in a couple of hours," whereupon he left. A couple of hours passed and I received no communication from either Todd or Jake, the owner. Three hours passed and still nothing. According to their own listings, by now their business hours were concluded and I didn't know how to get in contact with anyone, so I tried to patiently wait. Two more hours passed, and it was nearly 7 pm by now, so I messaged the other rv repair company that I have used in the past, asking about the typical price of my ac, for a second opinion since I was now becoming a bit frustrated, not knowing if Carver RV was going to still come after hours or not, and having received no communication informing me of the delay or the reasons for said delay. I genuinely did not expect to receive a response from the other rv repair company at that hour, but they did reply, going so far as to look up the part for me. They even called and discussed the problem and I decided to cancel my service with Carver RV as a result, due to the lack of any communication at all after Todd had left. 8 pm came and shortly after this, Todd showed up with the ac and I proceeded to cancel. He genuinely did not see the issue with the lack of communication on his or the business's part and asked why I had not called to ask instead, despite the business hours having ended over 3 hours prior. I was firm in my refusal and he left. At 8:34 pm, the owner, Jake, called pointing out to me that I had not paid the cost for the drive out and the first hour of service, which I acknowledged that I had not. He asked if I had found a better price and I said I had, but only 2 hours after his business hours and zero communication on ETA or any updates on the proposed service from anyone in his company. Jake acknowledged that he knew of the issue with Todd failing to update customers on ETA and delays in the past. This has led me to believe, since Jake values Todd enough to keep him as an employee despite knowing the issue, that this is not a Todd problem, but a management problem. It is my opinion, that a proactive manager/owner, recognizing his employee's limitations, would find another solution to achieve the same goal of notifying the customer. Telling the employee repeatedly to stop forgetting to communicate is not a solution in and of itself. Jake did not charge me the service fee, which I do appreciate. Todd did unfortunately leave my ac in disarray though, and the ac filters where my dog could chew one up. I sadly cannot recommend this company as a result of my experience with them.

Great people to work with. Very knowledgeable and extremely supportive…read more I highly recommend this business

I came in today for maintenance a (oil change) and had made an appointment through the Honda Link…read moreapp. I was assigned an advisor, but when I pulled up another young gentleman by the name of Chris came out to assist. He was very informative and gave me the heads up about the wait time for my service. He also advised me that they don't hold a specific bay for "appointments". That was helpful information because in the future, I will just show up early instead of trying to make an appointment. He sent me a link to view past appointments and to check on the status of my vehicle while it was being serviced. He gave me a few recommendations of service for my vehicle based on the history because it had not been done yet. Once my vehicle was done, he called me to let me know it was ready. I don't think I've ever had a bad experience ever, but I can say this was probably the best one I've had despite the two hour wait. I can appreciate being told how long the wait is before I walk away to be able to decide if I'd like to come back a different day or just stay. He was very effective in communication and had great customer service skills. Thank you, Chris for making today's experience great!

The service I have received the last two years has been rude and condescending. I use a different…read moredealership for my vehicles (3)

Arrive at 5:20. There was 1 car being serviced. Abdul came out at 5:29 to inform me that they would…read morenot be able to do my oil change today due to the car in front of me was the last one for the day. So much for closing at 6:00.

Despite the lack of folks wanting to work, Jeffrey Martin was polite, good humored and friendly…read more We went for an inspection and we're in no hurry and watched as Jeffery methodically worked with all three bays full while inspecting cars outside. Grace under fire and this is why we will always return fir our inspections and oil changes!!!

I've used them several times for my F-150 and so far have been VERY pleased with the work. I feel…read morethe pricing is fair, the workmanship is good, and the turn-around time is very reasonable. I was a little frustrated the first time I went in - I didn't understand the system. They did a diagnostic check, which took about 90 minutes. They identified several problems with my truck. I assumed that they would have repaired what I took it in for. I had to schedule another appointment for the actual repair. This was a misunderstanding on my part, so I don't fault them - I was just expecting the repair to be done on my initial visit. My only complaint is they are busy (a good problem for them!) and they usually schedule about a week out.

I want to support local businesses, however, when I called I was told there'd be a $165 diagnostic…read morefee. I've been told this before but they deduct that fee if the do the repairs. Nit so at this shop. They charge you that fee no matter if they fix it or not. I decided to pass.