Professional customer service, knowledge of vechile, and very helpful on all questions. This has to…read morebe the best service parts center on all of Bandera, in San Antonio.

Samuel De Jesus - was awesome!!! My daughter and I went to go get her battery and alternator…read morechecked. Samuel helped us with both. He was very friendly and personable. He had a wonderful can-do attitude, and he even educated us on how to put a battery in-and how to take the battery out. My daughter and I were very grateful. What a wonderful young man! I think he should get a raise. Thank you AutoZone for hiring such nice and helpful employees!

These guys will be talking on their cell phones when you walk in and don't even say hello or…read moreacknowledge your presence. After you stand there 10-20 minutes listening to their personal conversation; and they finally ask what you need, they will usually tell you they don't have what you need and don't even try to find it for you. Every time they do this, the staff at Napa in Spring Branch are able to order it for me. Lazy and stupid.

The people there are very nice and know the parts I needed for my vehicle. Mark and Maureen were…read moreso helpful.

I decided to try the Walmart Auto Center in Spring Branch, because the other tire store was back…read morelogged with appointments. I was pleasantly surprised that I could find the same tires at Walmart online. I ordered the tires, made my appointment for the following day and arrived on-time for my appointment. Forty Five minutes later my Cooper A/T truck tires were mounted with a lifetime balance warranty, and hazard replacement. The process was very easy, and I saved a little money buying the tires online. I would recommend this tire center if you're in need of new tires or an oil change. They have batteries, jacks, accessories, and new tires to check out while you're waiting. The Cooper A/T tires ride very nice on the highway, and they don't have road noise like my old Goodyear tires.

Spent FIVE HOURS here trying to get my flat tire replaced. They had me look around town for a part…read morethey didn't have but that they needed to take my tire off. Once I finally found the part (45 mins away) and came back, they told me that he gave me the wrong name of wheel lock key after looking for it in over 4 stores. Completely inconsiderate of people's time. Highly recommend just going to the discount tire across the street.

I've used them several times for my F-150 and so far have been VERY pleased with the work. I feel…read morethe pricing is fair, the workmanship is good, and the turn-around time is very reasonable. I was a little frustrated the first time I went in - I didn't understand the system. They did a diagnostic check, which took about 90 minutes. They identified several problems with my truck. I assumed that they would have repaired what I took it in for. I had to schedule another appointment for the actual repair. This was a misunderstanding on my part, so I don't fault them - I was just expecting the repair to be done on my initial visit. My only complaint is they are busy (a good problem for them!) and they usually schedule about a week out.

I want to support local businesses, however, when I called I was told there'd be a $165 diagnostic…read morefee. I've been told this before but they deduct that fee if the do the repairs. Nit so at this shop. They charge you that fee no matter if they fix it or not. I decided to pass.

Their $11K MISTAKE DESTROYED MY TOYOTA TUNDRA ... since April 2025... A Whole Lot of Silence--Jiffy…read moreLube's 'Worry-Free' Pledge is MIA Store #03753 - 474 Singing Oaks, Spring Branch, TX I took my well-maintained Toyota Tundra to this Jiffy Lube for a routine oil change. Three miles later, the engine seized. Eurasian Auto Repair confirmed the oil was never replaced--bone dry. Total damage: $11,500. THEIR REPRESENTATIVE / DISTRICT MANAGER, MICHAEL GONZALES, reviewed their own footage and admitted fault. But instead of a proper fix, I was OFFERED $5K to walk away OR a used engine from a shop with NO PAPERWORK, NO WARRANTY, and ZERO TRANSPARENCY --REJECTED by every reputable dealer I consulted. Retired from the USAF after over 30 years, I've been without this transportation since April and have had to hire out work I would normally do in maintaining my home (recent water heater replacement) and rental homes. THE OWNER OF THIS JIFFY LUBE LOCATION (nameless) refuses to engage, deferring me (in a GOOGLE POST REVIEW) to MICHAEL GONZALES, who has ignored three emails requesting written estimates from businesses of his choosing. His final offer? $6K to walk away. To make matters worse, they submitted a false invoice to my credit card company claiming the oil had been changed. Their brake fluid upsell was also baseless--confirmed by a test strip before I left. I visited the store in person. The manager said he informed Mr. Gonzales, but "can't make him respond." The owner replied to my Google review with a generic, copy-pasted message directing me back to the same representative who continues to ignore me. I've tried to resolve this reasonably, through documented repair at a dealership with a real warranty, a suitable replacement vehicle. That's what accountability looks like. So far, Jiffy Lube has chosen evasion over integrity. You'd think Jiffy Lube would want to avoid public exposure and time in court for such gross negligence. Or perhaps they're so accustomed to these cases, they've determined it's easier to ignore and wait out those they've harmed, especially the elderly. I'm now reaching out to Jiffy Lube's corporate office. I would like to ask their President and CEO, LUKE BYERLY: Do you stand by your "Leave Worry Behind®" pledge -- the promise of worry-free car care from trustworthy technicians -- or not? Because right now, the only thing I've been left with is worry, silence, and a destroyed engine.

This place is a joke! Customer service is terrible. Pulled up and had to go next door to purchase…read morea filter and then told there was 40 to 50 minute wait. Asked if i could go get my car wash across the street and keep my spot in line and was told "Yeah Sure". Come back and was told that i was at the back of the line and the policy is 1st come 1st serve.

Went today 2/19/16 at 8:50am. Black Kia. Bay 3…read more I thought it was going to be a regular day. Just another oil change. I was in my car being helped out by Bryce and then Ben and I believe Zack or Zakk was also there too and helping them out with my car. All of a sudden I just hear shouting and I don't know what it was and I turn around and boom... one guy holding me at gun point. I was scared for my life trembling... I tried to reason with the intruder but he would not budge until I heard a loud, strong, voice yell across the bay... "HEY GET THE HELL OUT OF HERE" one yells then all of a sudden boom that foo was getting jumped by all three of the guys. Bryce and Zack held him down while Ben unleashed absolute hell. I've never felt so protected in my life from something like that and after everything happened they still managed to get the job done... I don't know about you guys... but these guys are the best in the biz... 10/10 5/5 highly recommend.

15 minute wait at 7pm only one other car. Was told printer was out of toner and the window decal…read moremachine was broken. Said they couldn't get the machine to take the extra 10-% off sticker or the power hour discount. Adrian took care of us and was friendly but we were there 40 minutes to Take5 and didn't get our discounts based on coupons you send to us.

I found Ohana Roadside Services through recommendations in a local group, and I'm really glad I…read moredid. Brian came out to my home to work on my older Xterra, and he was fantastic--professional, honest, and efficient. His pricing was noticeably more reasonable than several shops I contacted, and the convenience of having him come to me was a huge plus. No waiting rooms, no "we'll fit you in," just straightforward service. He also took the time to explain typical price ranges for the work, which made the whole process feel transparent and stress-free. If you're looking for a reliable mobile mechanic, I highly recommend Brian and Ohana Roadside Services.

Amazing experience! Weekend service. Knowledgeable, enthusiastic, and forward thinking.read more

Shit company had two appointments to get my windshield replaced. Both times I was assured someone…read morewould be coming out. Took half a day off for work the first time it was scheduled and nothing. When I got to work the next day my manager was upset because it wasn't done because he thought I was lying to him. Terrible busy terrible management. STAY AWAY!!!!

Ordered a windshield replacement service on Thursday and guaranteed with a cc. Appointment was for…read morethe next day, Friday between 9AM to 1PM. The truck in question is a company vehicle used for plumbing which we had to hold back for the day to be available. Our office manager made sure to stay at home base to meet the technician. At 2:59PM no one from the company had been in contact and no technician had yet arrived. I texted the number I had been communicating with and the person said "On the way". But they were not on their way. At 6:08PM I attempted to text again but got no response. I called the number and it was sent to voicemail. Unfortunately, the voicemail was full so I called again. This time someone answered but immediately hung up. I called again and it was sent to voicemail. Needless to say, I called their main office right away and cancelled the order. Then I came here. If you are looking for reliable, dependable repair service I am not sure these are the people to give you that. Thanks