Great speedy service from Troy for a recall on my girls vehicle. They also had a shuttle to get me home which was nice as well! read more

Gunn Chevrolet - Auto Repair Near Me - Selma, Texas

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Got my car serviced today and it was one of the beast dealership experiences I have had. The phone call to schedule service was a breeze and the lady on the phone made it super quick and easy. When we arrived the techs were also very kind and they fixed my car in less than an hour! Loved this. read more

Gunn Chevrolet - Auto Repair Near Me - Selma, Texas

I have to say that I had never even looked at this dealership for purchasing a vehicle. That changed during this process of locating a new truck. I looked at many places online and started negotiating with several, but it turned out most were only interested in selling a vehicle for as near to the sticker price as they could get. On top of that, several dealerships used the "bait and switch" tactics. That all changed when I found a vehicle here and started working with Al C. I found a vehicle online that was nearly exactly what I wanted. Al contacted me, and we started working on a price. We went back and forth for nearly a month. He was truthful, direct, had integrity, and didn't give me a load of BS when I told him about the tactics of IPAC Ram. We finely came to an agreement on the vehicle, and he had it ready for me to pick up on the agreed date. We completed all the paperwork, went through all the information on the truck, took it for a test drive, visited the different parts of the dealership (body shop, mechanics, etc) and completed the purchase. Since purchasing, we have heard from multiple folks at the dealership. They were all interested in how we liked the truck, any issues, and asked if they could help in any way. Will I return? They have definitely risen to the top of my list for our next purchase. read more

Went truck shopping at two different dealerships. The first one the salesman tried all the cheesy tactics to sell me an overpriced truck and then when I said no thanks he kept lowering the price and finding discounts. The second one was Gunn Chevrolet and Lloyd (our salesman) started at a fair price no games and he treated us like Gold. We Highly recommend Gunn to you on your next purchase if you want a quality buying experience. read more

Took my new truck in for service. I, like most service customers, was late because of highway construction delays. Service adviser Troy Fielding told me it would likely be at least an hour and a half because they were backed up. However, a short 30 minutes later he walked in with my key...the service was complete! Super pleased about that! I hate the location, because of road construction, but it didn't keep me from recently purchasing two new vehicles from my sales agent, Brandyn Kessler. I have nothing but good things to say about this dealership! ....and the road will be finished someday! read more

After 1 year long -" diagnostic" test ( consumed large amounts of oil) - dealership wanted to only 1/2 a rebuild a brand new vehicles motor , under manf warranty , no loaner vehicle , no announced warranty. General Motors blames dealership , dealership blames GM( not real corporate but a 3rd party survey company - middleman) . $100,000 vehicle that cannot take a weekend trip without oil usage. Dealership has taken the cowards way by not standing behind what was sold from their property -4th vehicle . POs read more

POOR: The Consumer Protection Lawyer will help with your fight against unfair truck buyback. You can't wait a month for engine replacement, on a (NEW TRUCKS). You refuse to accept a $7,000 loss on buyback. Will have to connect Consumer Protection Lawyer, to get the process rolling. Waiting from a call back from the GM today. read more

The process started well. Easy flow overall. But towards the end, I noticed a deep scratch on the door of the new vehicle. I am buying a new car, I want it to be flawless. At that point I was planning to use the 48 hour return policy. The salesman contacted his manager. The manager told Ben if I was to take the car, they would buy the $500 all weather mats, plus, they would buy a touch up kit and have their expert touch up the scratch. I shaked hands with Ben and accepted the deal. Well, it is going on two weeks now and they have practically been ignoring me. I have sent text asking for updates. The responses have been vague. I left a message to the manager Johnson explaining the situation, no response yet. It seems they are not people who keep their word. I am purchasing the items myself now. Tired of getting blown off. Wrapping it up, the process for purchasing the vehicle was smooth overall. However, if they make any promises, make sure to get it documented. Otherwise, they will just forget about you. I have attached pictures with time stamps. I have been patient enough. read more

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When we purchased our 2024 z71 Suburban, we earned GM reward points to be used for services and purchases. We just had our oil changed and it was covered by the points, plus we still have a balance. Their service was professional, friendly and timely. read more

Gunn Chevrolet - Very happy with our Suburban!! - Auto Repair Near Me - Selma, Texas

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Bought a truck from this Gunn location and everything went smooth ...... until 4 days later the sales rep is call me to advise me that the finance company has been calling me to obtain documents(I had no calls from them). They needed documents or the contract would be voided. Furious I took the time out of my work day to get in contact with them. I feel Like Gunn could have made sure this was done before we left with the truck. We went in on a Tuesday not a Saturday. All In all the sales process was beyond stressful and I tried to call the manager but no one ever returned my call. read more

Took my truck in for warranty work, and the service was outstanding. Charles took excellent care of my vehicle and kept me updated throughout the entire process. I had my truck back within a week, and everything was handled smoothly. I highly recommend this place for all your Chevrolet repairs! read more

Gunn Chevrolet - Auto Repair Near Me - Selma, Texas

I brought my vehicle in, and the issue was not resolved, but it persisted, and I was charged over $800 to still have the same issue I originally came to have corrected. I called back and like magic my engine light went off, but the issues still seem to be there and now I am thinking it ic causing harm to my cart that has been ignored by you after I spent 6+ hours patiently working from your waiting area. Now to feel my car is at risk due to an uncaring nature and possibly a want, so they are may now have to spend more money and time trying to get this correct. Or even worse the damage car irreparable harm to push me to purchase a new vehicle. For the first time since I purchased my car I am disappointed with the handling of my trust and my vehicle. read more

2024 Colorado started to have engine knock at 15,000 miles. No loaner vehicle offered Tried to deny a warranty that I purchased through them had to argue with them for about two weeks to get my windshield replaced. Parts and service do not talk to each other you as a customer have to walk between apartments to get communication I regret ever coming to this place read more

Absolutely trash! My son and I showed up there today to look at getting a new truck and we walked inside and were not even greeted. We also walked around the lot twice and not one salesman even asked us if we needed help. If I could give it a negative review I would. Definitely not buying anything from this dealership whatsoever! read more

Purchasing a vehicle from l Gunn Chevrolet went just as well as Gunn Honda, which makes this the fourth vehicle we've purchased from Gunn. Prices are as marked, there is no hassling, and the experience was super positive. Thanks y'all! read more

Gunn Chevrolet - Auto Repair Near Me - Selma, Texas

this is the dealer to stsy far away from.shady shady shady.from the mid level to all the way to the top.. straight. up rob you blind.. and act like they did you a favor. pis poor. from putting on extta sstuff you didnt even talk about. . fnancing a tint job that hasnt even been installed. same thing. with the paint coverag. total scam be ware bewaree. the gm and gsm are clowns. talking about all there years of sales. exper.. . retire .your time is done.. dont buy hrre read more

Had a 2 hour wait for an oil and rotate service, with next to no one else there. Had to request the mpi, (the service advisor didn't know what an mpi was). Not the best time spent at a dealership. read more

No one answers the dam phone ridiculous and when someone does answer they end up transferring you to a department you don't need and it's just a domino effect ridiculous this dealership is a joke no wonder it has bad ratings read more

Recently noticed a slight oil leak from my oil pan gasket on a 2016 Silverado 2500. Got an estimate from a local dealer to replace the gasket but thought Gunn may be able to do it for a better price and we'd transfer our service work to them. I called and asked for a service advisor. The woman on the other end asked what I needed and I proceeded to explain that I just wanted to know what it would cost for Gunn to do an oil pan gasket for me. She put me on hold and contacted a service advisor who told her they would not work on my truck unless THEY diagnosed that it needed an oil pan gasket. I reminded her that the diagnostic at Gunn alone would be several hundred dollars (to which she confirmed $199) and I already knew what work I wanted done. She restated that her advisor would not do any work on the truck without them diagnosing it first. I asked if I could speak with the advisor and she said he would not speak with me about doing work without scheduling them to diagnosis the issue. Mind you this is not warranty work, nor was I asking for a discount. I was simply asking for them to change my oil pan gasket and wanted to know what they charge to do that before I brought it in so there were no surprises. NOPE, not only wouldn't do the work but wouldn't even speak to me. To be honest, I'm glad I had this interaction before I scheduled any work to be done. Now I know where I DONT want to bring my truck. I don't think customer service exists in 2025 anymore and if it does, it's hard to find. If I call any dealer and ask how much an oil change is, they tell me. If I ask how much a set of specific tires are to install, they tell me. But if you ask about changing an oil pan gasket.....oh no....we need to charge you $199 to tell you what it costs to change. Imagine calling a dealer to ask how much just an oil change was and them telling you they wouldn't change the oil until THEY check it to see if the oil was dirty. And to think I was planning to bring the service work on our 3 Chevy's here is crazy. Best of luck if you decide to go here. Hold onto your wallet folks. read more

Very nice waiting room. Restrooms sparkling & well designed. Service prompt & friendly. read more

Gunn Chevrolet - Waiting room - Auto Repair Near Me - Selma, Texas

Been waiting for the service department to call me back for over two 1/2 hours and counting. I just wanted to see if my car could be serviced. I have to take my business elsewhere. read more

I had my Chevy SS sedan slightly hit in front fender. I took my car to Gunn Collision in Selma Tx. I must say Mr. H. Garcia took care of me. My car was only gone about a week.... but he kept me informed of every process they was doing with my car. From the receptionist to Mr. Garcia their service was A-1 to me. I couldn't ask for a better service. I think I've found my dealership where I will be bringing my car to. Thanks so much!!! read more

Husband made an early-morning appointment. Drove there at the appointed time, with me following in my car to provide him a ride home, as we were told the service would take several hours. We live 20 miles away. We were home for about 10 minutes when a rep called to say come get the car because they wouldn't have time to get to it. What, exactly, is the point of an appointment? We turned right back around and picked up the car. My husband is annoyingly easy-going and non-confrontational. They gave him some bs story. I am not a morning person, so I wasn't on my game. Otherwise, I would have gone in to see what the heck their problem was. Conclusion: Appointments don't mean anything. I recommend going elsewhere. read more

Expensive but very helpful service team and not too pushy salesmen. I bought 3 vehicles from here during my 9 years in San Antonio and I always had a good time. Cars in general are expensive especially new ones but I always got all the options I wanted and got the car I wanted when I went here. The service department was always very helpful and accommodating. They worked very hard to help me get my cars in and out so I could drop off and pick up my car at my convenience. read more

I recently bought a 2021 Silverado from this establishment and it was one of the better car buying experiences I have ever had. After looking around other car dealerships and them basically ignoring us lead me to Gunn Chevrolet. When I walked through the door I was greeted by Laz and he took me to exactly what I requested. The right price, great price for my trade in and the right monthly payments. The establishment itself I will give a 5 star because it was extremely clean and the wait room was very nice also. Maybe they should throw one of the 2021 Corvettes on the show floor, but that is just my suggestion. Everyone was super nice there, from the girls at the front desk to the other sales people that were there. No one made me feel uncomfortable or unwelcomed. I appreciate the professionalism of Gunn, keep up the great work. Will definitely recommend this to family and friends! read more

The worst customer service experience I have ever had. In fairness the Service Manager comped my charges for their swapping out my battery cable (and other "services" I didn't approve). But a couple months later when my truck won't start (surprise it's a battery issue!). I decided to give them another chance. I have my truck towed there to be worked into the schedule since there were no appointments for over a month. I called ahead to let them know to expect it and the operator (wonderful woman) said my service rep who was assigned to me last time (yes the one who screwed up) would be notified and would call me to discuss the repairs. Two weeks go by and no call. I call to ask about it and am told my guy would call me with an update because they were just getting to it. No call but I get a huge estimate for everything in the world to be drained, swapped, bled, and the kicker; I would need to buy a new battery before they could do any trouble shooting! I already pulled the battery and had it charged and tested before giving up my vehicle for a month, which he would have known if he would have called LIKE HE SAID HE WOULD! So they want me to pay $200 to tell me my truck won't start, $275 to replace a battery that is not dead, and $50 to check the water levels on the brand new battery they just installed. Can anybody say "thanks for buying the extended warranty?"!!! BTW I called to discuss the "estimate" with Mr. Super-Service Rep and was told he was busy but if they could take a message they'd have him call me back. I replied "Okay, as long as he actually calls", I then started to explain my situation (where he hadn't called when I was told he would) and SHE HUNG UP ON ME!!! I calmly called back and said, "I think we may have been disconnected?". She assured me we weren't disconnected, and that she gave him a message to call me. Awesome doing business with you! read more

Had an appointment at Valmark Chevy this morning and when I got there they let me know it was going to take 8 hours and could shuttle me and my kids home. Obviously that was not okay or an option since I made a dang appointment! Called GUNN, they said come now we'll get you in and out in about an hour and 1/2 (which is what I expected with my appt at Valmark) I was actually done in an hour, great customer service, beautiful waiting area. Highly recommend!!! Will be using this dealer for service from now on. Thank you GUNN Chevy! read more

They sell you a used vehicle with only one key bob knowing a husband and wife needs two. They kept it quiet and let the transporters tell me we only get one key fob. $400.00 cost the day after buying a 50.000.00 truck with cash!! What else are they hiding Is my big concern? Gunn may not be the place to buy! read more

I cannot say enough good things about Gunn Chevrolet! I live in Austin and the service at the dealerships here is so terrible that I was ready to get rid of my Chevy once and for all - feel free to check out my review of Capitol Chevrolet to see what I mean. But, then I met Jeff, the fleet manager at Gunn, and my faith was restored! I made an appointment to bring in my truck, dropped it off, and Jeff and his diesel tech Phillip went to work. They really went above and beyond to figure out what was wrong with my truck. They kept me informed about the status of the truck, they fixed what needed to be fixed, and now it runs better than ever. If you have a Chevy truck - especially if its a diesel - don't take your truck to another dealership. Take it to Gunn! They will treat you right. read more

An additional report of my used car purchase from Gunn Chevrolet. I have NEVER BEEN TREATED MORE FAIRLY by a car dealer in our 53 years of purchasing cars. Case in point. We purchased a 2017 LINCOLN NAVIGATOR at a GREAT price from Laz Velasco. Since we live many miles away from Gunn Chevrolet, on the way home the check engine light came on. I put a notice on Yelp, and then thought better of it and took it down. Our salesman must have seen it and asked me to take it to an inspection station and " have it checked out" which I did. Yesterday I canned and talked to a used car sales manager MIKE THOMAS. Mike had all the particulars on my problem, told me to get an estimate since I live so far from them AND THEY WILL PAY AN OUTSIDE FIRM FIX THE CATALYST SYSTEM read more

Terrible service all around. I waited three hours for an oil change and services just to find out they didn't rotate my tires, didn't reset the air filter sensor, and left oily fingerprints on the inside of my car. I went back in and addressed this and they completed the services and offered me a $20 discount on my next service for my inconvenience. I've always taken my vehicles here for services but I will definitely not be going back. read more

I ordered a call through them. Even though Ben is top salesman he is never too busy to speak to me for a status.

Horrible! I scheduled an appointment and they didn't tell me until I arrived that the service would take 1-2 days. He said the service dept. would need to diagnose the issue and order the part b/c it was not one they advised of. The gentleman I made the appt with was very kind but didn't advise of the length of time. Communication needs to be evaluated. This could have been prevented if the "appt line" advised of the length of time. Appointments are not see as priority. Walkins over appointments. I would not recommend! read more

Was given Mr Guffy as my Service Advisor, he was the rudest advisor I have ever dealt with. Condescending and talked over me when I was trying to explain the issues with my vehicle. He had a cranky, crappy attitude. I WAS a customer for many years and never have been treated this poorly... ever. read more

I don't know if these guys are trying to scam people or they are just incompetent. Somehow these geniuses thought it was a bad idler pulley was a bad starter. And of course this "bad starter" was going to cost $1000. You're better off just burning your money instead of wasting your time with these guys. read more

You can buy a vehicle anywhere, anytime and I believe stellar customer service is what makes all the difference in the adventure that is vehicle shopping. If you're looking for a patient, friendly, service-minded professional, seek out Vincent Grey at Gunn Chevrolet. I felt valued through the entire process. We will definitely buy our next vehicle from Vincent. read more

Six years ago my parents bought me a 2003 Pontiac Sunfire from Gunn Chevrolet's used car lot. I remember the process being painless and enjoyable. Now jump forward in time, to this past Friday evening. I was in the market for a new vehicle so I figured I'd give Gunn Chevrolet another go. When I stepped out of the car, I didn't feel like I was being attacked by vultures as is often the case at other car lots. Gunn's employees are paid salary not commission, so they tend to make sure you are satisfied with the entire process, not just trying to get you to buy a car. After looking through the lot for a few minutes, a salesman made his way out and asked if he could help. What I quickly realized was that it was the exact same salesman that sold my parents my other car 6 years ago: a nice man, by the name of Dan Greene. He wasn't pushy, and he knew his stuff. Knowing that he had been there for so long, was also reassuring because I knew he wasn't just some traveling [car] salesman (the ultra nerdy may insert NP complete joke here) who transitions from lot to lot trying to make the biggest buck. He believed in the company's motto to make car-buying easy without all the hassle of other lots. But on top of all that, the best thing about Gunn is the price and value of service. I found a truck that was much less than I was expecting, and got a trade-in much higher than I was expecting (nearly double the Kelley Blue Book value). They didn't try to over sell me on extra features, but made sure they gave me the option to look over the extra features in the event I wanted them. If you're in the market for a new vehicle, try Gunn Chevrolet. If you decide you want to buy something, ask for "Dan Greene" and be sure to tell him "David Stinemetze" referred you. read more

Gunn Chevrolet - Auto Repair Near Me - Selma, Texas

Good luck with this dealership. We found a Trail Boss truck on their website. Called and was told the truck was not there but,in transit. It would be there in a week to two weeks. So we called and said we wanted to test drive a similar truck to see how it felt. We test drove two different trucks and said will take it. We started all of the paperwork. We have great credit so paperwork was simple. They asked if we wanted to trade in my Dodge Ram. I said what is the trade in price. Mind you this is now an hour and a half into buying this truck. Our salesperson Vincent came back with the trade in number and price for the truck. We all agreed on the price and we're ready to give a $1000.00 to hold the truck. All this is going on and my wife looks online at the deal. Bam all of a sudden the same truck is $4000.00 more online. Vincent comes back out and tells us. The truck has been sold. We couldn't believe here in Texas they try to bend you over when they find out they priced the truck too low. After 2 hours the salesperson had to tell us. Not the manager.why? Because he sat and coward in his office. What a sad dealership. I can only hope know one else has to go though this. read more

New review time! I went in on Saturday. Jake S. was my salesperson. I told him I was looking for a new Chevy Traverse and low and behold, there was one right behind him that I fell in love with immediately. After a great test drive, I was ready to take it home.... and take it home I did just a few hours later. I am beyond thrilled with my new vehicle and with everything Jake S and Alex in financing did for us while we were there. I love, love, love! my 2019 Chevy Traverse! Thank you, GUNN Chevrolet, for making the buying experience so much fun and helping me get the car of my dreams. read more

Took my camaro in for maintence and was quoted 4k for various issues that I cannot afford to pay. They took almost 2 weeks to fix one thing bro. ONE THING. And to top it off I have a front camera system in my car and went through the video of it being left at the dealership bc it should not take that long to fix for 1 issue. I caught one of the workers saying "piece of sh*t camaro that they don't want to spend money on". Absolutely the worst place you can go to for anything. read more