I took my car in to this "reputable" repair shop this past March (about beginning of the month I'd say, maybe end of February.... who knows, I'm so frustrated I can't think straight) to get a whole new clutch assembly.... they call me saying my car is ready for pick up, I go down to get it, get handed the receipt and notice a rear main seal repair. Now before I can say anything about it or question it, the service advisor stated "I know we didn't talk about this over the phone, your rear main seal was leaking so we went ahead and replaced that." When I picked it up that day it was ready, speedometer and everything else on the dash EXCEPT for my tachometer and fuel gauge didn't work.Two days after getting my car back for what was initially a clutch issue: my oil light starts blinking, engine starts knocking and I can't get anywhere close to 2k RPMs without it sounding like something is going to knock through the block. Take it to get the oil checked/changed.... get the car in the bay and checked the dipstick, barely anything on the dipstick. Guy down in the pit says the oil coming out looks old, dirty and nasty.... and about a quart to a quart and a half (if that) drained out. I take my car back again (four days after picking it up) and told them everything that transpired between the day I picked it up when my clutch was replace till now. This was roughly about the middle of March.... I HAVE JUST NOW GOTTEN MY CAR BACK FROM THIS MONEY PIT A MONTH LATER with the same issue and problem still. I would just like to note and point out that I had JUST gotten my oil change A MONTH PRIOR to taking my car in to this joke of a shop for my clutch. I had gotten this car September/October of 2021, I've gone back to every shop I got my oil changed at since October up until now: no notes on the copies of any of these receipts about having a leak anywhere, never had a knocking issue or heard a knocking sound from September/October of last year when I got my car until after getting my car back from them this past March stating the clutch was fixed. I'm sure some of y'all are wondering as to why my car was there for a month, I will be more than happy to enlighten y'all: they had to order a part they needed for my car, and that was on back order. Do y'all think I at once, during this whole month my car was at their shop, got a phone call about what's going on with my car? NOPE! I had to call once a week and ask what was going on. Tony (the service advisor who'd be helping me) finally let's out this tiny tad bit of information this past Monday, and said that my car would be ready if not that evening Tuesday morning. TUESDAY AFTERNOON about 2 called the shop and ask for Tony, Antonio answers and says Tony stepped out for a bit and Antonio has no clue or anything as to what's going on with my car.... call back 30 mins later still no Tony. Fast forward to 4 in the evening by this time, and JUST FINDING OUT from Antonio that Tony left for the rest of the and he told Antonio to let me know that he would call me today at 8am. I got the call, I got my car and taking it somewhere else.
I hate pulling this card.... they did this to a veteran. read more