Probably the worst place to bring your car. Went in for a normal oil chance. They said my rear…read moredifferential fluid needed to be replaced and said they would give a discount. I said yeah why not. They did it the second I left I get a noise from the back of my car. I went right back and they told me if it continues at the next service then I should go see a mechanic for it so I listened to their instructions and I come back with the noise still for the next oil change. They said bring it to a mechanic. I brought it to my mechanic and my mechanic told me my entire differential is destroyed. So I called the claim center and they started a claim and the person that did the work is the one who did the investigation. That person told me that they did nothing wrong and they're going to decline my claim. Meanwhile, I now have a $5000 repair to make for work that they did wrong. I escalated the claim and nobody else got back to me. They told me that they did nothing wrong and there's nothing more that they are going to do. Now I have to pay because of their mistakes. Imagine having a slogan as a service you can trust.

Told them I had a coupon for an oil change and they told me to wait to scan it, waited a bit, they…read morestarted asking me questions and then handed me the card reader with the bill. I wasn't thinking and paid the full bill with no discount and when I brought it up they said "just save the coupon for next time". Kinda bullshit if you ask me. Talking to you stan, assistant manager. He said customer service couldn't help me. Very annoyed

Quick service and great prices. Definitely recommend this company for tires and friendly staff!read more

Friendly and quality service. These guys have helped me out in a pinch and always provide honest…read moreadvice

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. This is my third time at Monro Muffler in Rotterdam in the past two months. The first two visits were for tires on two different vehicles. They were able to accommodate me on consecutive days, which really helped me out. They gave me a great price on tires, better than other places I checked, and they offered recommendations at different price points without any pressure to go with the most expensive option. I appreciated that. Ed at the front desk was personable, helpful, and professional. I was very pleased with both appointments. Fast forward to this week when I needed my car inspected ASAP. I knew it was coming due, but I had a vacation planned and was going to handle it when I returned. A snowstorm messed up my plans, I could not get back when expected, and I had to cancel my dealership appointment. When I tried to reschedule, they were booked out a few weeks. A couple quick oil change places could not get me in until midweek either. I remembered my previous experiences at Monro on Chrisler Ave and called on my way to work. I told Ed I needed it done as soon as possible. He said he could take care of it that day and told me what time to bring it in. He got me in right away just like he said he would. It was done quickly and effortlessly. No attempt to sell me anything, just exactly what I asked for. Friendly interaction, great service, and consistency all three times. If I need tires, brakes, or mufflers in the future, this is where I am going.

Thanks to the team at Monroe. Paul the mechanic knows his stuff…read more Fast and courteous ! Reasonable prices. Thanks for a job well done !

I had an inspection and they got me in fast, on time, and were very friendly and chillread more

Well this was not an exciting experience at all. Got done with work at 4 hopped in my car and ran…read moreover to Valvoline hoping to get my vehicle inspected and get my oil change completed because I work and do not have time to get done any other time but when I'm finished with work. I pulled in and the gentleman who came to my window asked me what I wanted and when I told him he said well we only do inspections from 10 a.m. to 3 p.m. which to me is amazing especially when it when recently no one had been able to get their vehicles inspected. Then, I told him I wanted an oil changed and he told me "well the is only two of us on so you are going to have a wait, because someone just pulled in and someone is right after them, it is first come first serve, so, if you want to wait you can". This struck me as odd because I did not see where he wanted me to stay with the way it was said to me. When I asked if anyone else in the area does inspections he said I have no idea I am not from around here and I left. I worked for businesses like this in the past, and I will tell as stressed out as I got I never spoke to a customer in that way to make them feel unwanted. I went there for every oil change and every inspection for the past 4 years but unfortunately I will but going elsewhere to do my business, that just turned me off. On another note I am sure he was probably having a bad day. That is not an excuse get out of the feild if you can not talk the pressure of the job. I am giving you am opinion right now and want you to decide on your own merit whether or not you would like to frequent this establishment, so please try it out you may have a completely different experience than I, but ask for me I am loyal to a fault but when I feel like I am no longer wanted I take my business elsewhere. Thank you for listening.

Easy Lube is fantastic Don is beyond polite, professional and courteous. For everyone out there…read morewith a busy soccer schedule, traveling schedule, Easy Lube is your choice to get that last minute oil change done in your driveway, or at your work place. Easy Lube has the best business plan I have ever seen and utilized. Don comes to you and is very accomodating to his clients. Five stars are not enougth to rate this business, Don is an awesome person with old school beliefs on how a job shall be done and completed. Thank you Easy Lube for an awesome experience.

From the owner: The oil change comes to YOU!read more

They have well trained mechanics, store manager is very friendly and professional. Would…read moredefinately go there again.

Great service. Pleasant technicians to deal with. They were knowledgeable and professional.read more

Although I didn't get service done here because they couldn't accommodate my car, Justin was…read morepleasant to deal with from the first phone. Thanks for trying to help! (No price because I didn't get work done. )

Yes, I called and ordered a spoke to somebody. And they said that tires that I was looking for they…read morehad in stock. They gave me an in and out of the door price at 653$ and we can set an appointment up at 2. It was now just before 12. So I had to drive an hour to get there. And when I got here, they changed your price to over a $1035.04 And was told that if I didn't like it.I am more than free to go somewhere else

The nicest people who went out of their way to save the day. I will never forget the can-do…read moreattitude they showed me today. Very refreshing.

Absolute ripoff artists. Went there for a simple state inspection. They told me my brake pads…read moreweren't good enough. They wanted over $1200 to remove 4 bolts per wheel and swap out the rotors and pads. They already had it on the lift with all the wheels off. At that point, it would have been a half-hour job and less than $200 worth of parts. I told them to put my wheels back on, and I'd do the brakes myself. Cost me $180 for parts. As I was taking the wheels off, I found They had cross threaded one of my lug nuts, which ruined the stud. They didn't even have the decency to tell me about it. I had to cut it off and go get a new one to install. The worst part is that while replacing the pads, I discovered they didn't even need replacing. They had way more than enough material to pass inspection, and the rotors were well within specs. I will never go to any Midas ever again. They're just another scamming ripoff shop.

These guys are the best. Fair prices very understanding they listen to you first about your problem…read morewith your car and believe me they know what they are doing perfect work done well car running great

Quality first rate service. My collector car and family vehicles all get serviced here. They do…read morethe job right and charge a fair price.

Always top notch service, my car always comes out much better than when I left it. I wouldn't go…read moreanywhere else! Super reliable and honest which I appreciate. Always reasonable, excellent value and will not try to scam you like most big name companies would. I'll continue to support this small business. Thanks for all you do, until next time because I'll without a doubt be back.

Got some great used tires at the right price here. And the service was very fast. Thanks. I wasn't…read moresure where to go for tires, and I picked the one with the highest rating. I would say they're deserving of that.