They did a great job on my truck. Got the Premium Line X, couldn't be happier. It was easy to…read moreschedule and they were very knowledgeable about the procedure.

Wow...great knowledge, experience and products. Provided very logical recommendations based on my…read morewants and needs. Didn't try to up sale me just provide me several options to meet my needs. Thumbs up to Tod the owner and Mark the installer provided outstanding customer satisfaction. Shop was very busy and clean with a great show room of products. Shipment was received in 1 day and installed the next afternoon. Definitely will use them again!

Adam T ! Adam didn't hesitate grabbing a battery and replacing the one I had. we did this in the…read morerain, and he didn't complain and was an actual human being that genuinely did an amazing job. Hey Autozone managemen, you need to realize that you need boots on the ground to witness what they truly do for YOU. get off your ivory towers syndrome and lead better. Get some raises approved asap and stop letting the good guys get away who actually give AF. again Thank you Adam much love !

Antonio saved me today! We were at a movie and came out to leave and my car wouldn't start, it had…read morea dead battery. Got a jump and hopped on over to Autozone. Antonio jumped out from behind the counter to see what I needed. He brought his machine out to my car to check my battery and it registered D-E-A-D! Antonio grabbed a new battery off of the shelf, placed it on a cart. While I was paying, Jonathan came over and grabbed the cart with the new battery and proceeded to roll it out to my car to install. Apparently, the battery was so bad it had corroded the metal plate, as well as the screws holding the battery in place...They worked really hard to get the battery out and install the new one... Got in and my car started right up! I know why they have such a high rating. Antonio is very attentive and responsive in a timely manner. Jonathan jumped right in to help, they're a great team.

Had to stop here and I'm so thankful that I did. Juan was eager to assist me. He walked out to my…read morecar with me, lifted my hood up and gave me a mini tutorial on what wasn't going wrong with my ride. I also asked, for a price quote for a thermostat and he had No problems with offering me that as well. Awesome customer service he displayed.

I came in this morning in a rush because I had to jump start my vehicle and wanted to see whether…read moreor not I needed a new battery. Connor was extremely helpful and professional. He identified that I had purchased the battery from O'Reilly and that it was still under warranty. He promptly replaced the battery and I was on my way. I really appreciate the efficiency in how he handled my situation, I was able to make it in to work with time to spare. Thanks!

I went to this store and bought a log nut replacement. The counter service man is pleasant,…read morerespectful and helpful. The name on his uniform is Jess. He even help me and try to screw the log nut on my son's car. But unfortunately, the thread is broken. I will recommend this store on Parker for all your auto parts need.

Wouldn't price match on a Sylvania 9005 single headlight. Charging over 5x versus online. Double…read morewhat AutoZone and Walmart charge. She told me I needed to pull up the store and make sure it's in stock? Lady, that's not my job. I pulled up the pricing and showed you. That should qualify

I like the guys that work here. They all have character. I usually come to this location because…read morethe other locations don't have the parts I need and send me here because they do. I come here maybe once a week. I feel the store is cramped but it's no big deal. If I can get the part I need, it doesn't matter what the store looks like. The location itself isn't bad. The shopping center isn't normally too trafficky and the traffic on Ave K is usually pretty light.

I love coming to this Napa. The guys are all nice, they generally have what I need, and in fact now…read morecarry something specifically for my car. Also, it's an old school auto store, and it makes me feel a little like I'm going back in time whenever I walk through the door.

The guys are nice here. Very attentive. My car gets taken care of quickly. Only complaint is, I…read morebought a set of tires and they didn't offer me the insurance. A few weeks later, one of the tires got a shard of metal in it and needed repairing. When I went to look at the paperwork, it said I denied the coverage. Overall, I recommend going here because they handle their business.

I have a company car that I make sure I take care of like my own. Check engine lights, tire psi,…read morewashing, oil changes, everything. However, even though it's a company car doesn't give me the option to just charge everything and not worry about it. I make sure that I get not only the best deal, but the best VALUE! That's where Pep Boys on Spring Creek and Alma is who I go to 100% . Convenient, great hours, great service. Especially Rashad, this associate knows cars more importantly, knows and understands the customer experience! Breaks down everything, explains different options, NEVER PUSHY. Thank you Rashad for your expertise and skill set. You most certainly make me believe that not all car repair places are bad. Manny, Moe, and Jack are smiling because of you!

Had a jeep set up to flat tow behind our RV. The installation was fast, and they showed us…read moreeverything we need to know. Their prices were good. We liked them so much we went back to get new bumpers put on.

We took our work 2008 Toyota Tundra to have the "Trailer Brake Controller" installed and they…read moreinstalled in less than 2 hours and their pricing compared to competitors was by less than half of the price. I highly recommend this company for any of your service needs. Keep up the great customer service and quality work. Sincerely, Ray Martinez

I came in to pick up an order for Doordash and I was trying to see where the name was that it only…read morehad numbers I've been doing this for about 23 years so I know what I'm doing and Jesse asked me can you read he was being very rude and the other two guys looked all stupid when I told him hey that's pretty rude that he said that he said he was the manager so I wouldn't recommend anyone to come here and less they want to be talk to condescendingly the guys name was Jesse and the other two guys were named John and James don't come here.

my car has some issues with the starter spoke to Jesse the Manager at this location , was very…read morehelpful and knowledgeable! One stop shop OEM parts available.

I recently brought my F250 in for some exhaust work. They did a horrible job. They used to be good…read morewhen the other welder used to work there. They took off heavy duty exhaust hanger and tried to weld their cheap hanger on only to fail in less than a week. I went to back and told them what happened, and the bearded owner said that's not one of mine. I showed him the receipt, and he backtracked, only to try to weld on the exact same hanger that failed from a week before. Their prices are high compared to other shops, but they used to do quality work and it was worth it, but not anymore.

Straight-Talk No games…read moreProfessionals Great Service My go-to shop! I'm the event I'm trying to figure out what's wrong with my vehicles, all I have to do is call and have a conversation.

I had a battery issue and Bobby came out and fixed the problem for free! It is rare to find a car…read morerepair place that will not over charge for everything! Bobby fixed it for free on his own time without additional charges. They have been consistently great for us for years !

Do NOT take your car to Car Care Central. Short version - they wanted to charge me $1,900 for a…read morerepair that I was able to do myself for $12. Long Version - one day my trunk wouldn't open. I heard a click, but it wouldn't open. My car thought it was open (the little warning would come on each time I turned on the cat), but I couldn't get it to open. So I took it to Car Care Central. They said it likely was electrical and that it would be $300 for them to diagnose the problem. After they did that the first person I talked to said it would be $1900 to repair and made it sound like they wanted to replace the thing that was responsible for ALL the power locks. I said that didn't make sense because all the other doors worked fine... so they passed the phone to someone else. I don't remember what explanation they gave me, but they said something I probably didn't understand and said they'd apply the $300 to the repair cost. I got my car and said I would have to schedule the repair later. At the time I was in a hurry, so I didn't notice that they did not give me a quote, only a receipt for the diagnostics. Later, I decided to text my friend who's incredibly knowledgeable about cars to see if I needed to get a 2nd opinion from another mechanic. He asked to look at the quote. I contacted Car Care Central and they emailed it to me. Now the repair was $1200. ‍ Definitely suspicious. My friend then told me about 2 things I could try myself to figure out the problem on my own. So I looked up the fuse box information for my car, found the "relay" (looks like a plug) for my trunk, unplugged that, and swapped it with a relay from another part that was working. My trunk opened! This "diagnosis" of the problem took me all of TWENTY minutes and that was only because I had to look up info first. I ordered a new relay from AutoZone for $12, got it the next day, plugged it in, and my trunk has worked since. ‍ I know we've all heard of mechanics trying to take advantage, but I'm still shocked at the amount they tried to charge me, and that they still charged me the $300 at all. So yeah, wanted to spread the warning so no one else gets scammed!