Honest car repair told me what exactly I needed and didn't try to pitch me on stuff that didn't need to be done

Have been going here for years. Exceptional service, great pricing, and most importantly, honest. They highlight what needs to be addressed now and also what to watchout for that may become an issue down the road instead of trying to upsell you on everything. I moved further out and still drive the extra distance to Spring Creek Auto Repair. I won't take my cars anywhere else. Would highly recommend. read more

The battery of my car died, but I'd just replaced it less than a year ago. I called Spring Creek Auto Repair, they sent someone out to give me a jump. I immediately drove over and less than an hour later, my battery was replaced, my tires had air put into them, and I was sent on my way, without a dime coming out of my pocket! Honesty like this sadly seem to be a waning business model. read more

Always take care of me and always honest. Never feel like they're going to try and take advantage of me or pull one over on me. Thank you!! read more

Today was not a good experience. It wasn't first come, first serve, and I had to keep waiting. The owner behavior was rude when giving details. I will never come here again read more

Ray, You exceeded my expectations again! I asked for a new suspension for my 2013 Jeep Grand Cherokee as road bumps and noise were becoming very annoying. Ray's recommendations and quick install gave new life to my Jeep. The ride is actually BETTER than when I drove it home from the dealership the day I bought it Thank you Ray, what a difference. read more

Was ready to trade in my 2016 Jeep that had 47,000 mi due to a faulty headlight. Been to 3 other places and no one could fix it! But Amazing Ray at Spring Creek Auto Repair found the problem and fixed it for good. Now when I hit a bump, my headlight stays on! And at a very reasonable charge! They are great, highly recommend! read more

Took my car to spring creek auto repair... The BEST service I've had in a while. Honest and fair ... I highly recommend them ..Tovi was very thorough on what I needed done read more

I LOVE my car... and I don't trust anyone to work on it other than me usually... but my tools won't work for this job. I trust these folks!! The guys who work here are incredibly polite not to just me, but every person who came in the door the few times I've been here. The first time I came, I got a quote and advice on how I could do it not only cheaper but they also advised me on other ideas and how to take care of a few other car parts at home like my passenger outside mirror. What made me trust this place is when I was waiting on my first quote, the mechanic made sure to let the lady checking out that the oil change she has is good for 5k miles not the regular 3k. She thanked him and didn't know that about synthetic oil and has been scammed before. Little things like this show integrity. I know I can trust not only my car with this location, but my wallet too. Thank you for not taking advantage of unsuspecting women, that really shows character!!! read more

Spring Creek Auto Repair - My baby! - Tires Near Me - Plano, Texas

Car seemed to be missing and they confirmed that spark plugs and ignition coil needed to be replace. Price seemed fair. The repairs were done quickly. Wish the manager was a little more pleasant and friendly. read more

We've had 2 separate trips here and both good experiences. Our first experience. We actually tried going to an auto shop but their wait time was too long so we saw this place and gave them a chance. We stopped in front and came out and was immediately able to get someone to chat with. Explained our situation and he quickly knew what to try. Issue was resolved swiftly and without these ridiculous charges some other auto shops will do to diagnose the problem. 2nd time was for standard maintenance and it went smoothly as well. I didn't go this time but I saw the invoice. One small suggestion I would make is to be a bit more detailed in the invoice so I can correlate that with the price. All in all, we will be coming back again and again for our car maintenance needs. read more

I absolutely trust these people. They have worked on my Honda, my sister's Chevy and my son's Dodge Ram. Everything from oil change to fixing my A/C. They kept in mind I was on a fixed income and called each step of the way for a this or that type of choice (because of prices) Really an honest mechanic. read more

Our son's car wouldn't start last night & left him stranded. I called Spring Creek Auto Repair the next morning and he was helpful with things to check, said they could get parts that day and when I asked, he gave me tow service info for guy they use. Brought the car in to them and they were super kind and put a new starter in plus his state inspection and an hour later, my son had his car for work that he could depend on starting for him! We had a wonderful experience with Spring Creek Auto Repair!!!!!! read more

Very happy to have found an honest mechanic! Brought our older Rav4 to be serviced, told him I needed a brake job and a couple other things including an oil change. Picked it up at closing time, the oil change was less $$ than one of the 5-minute places, and he said there was still good 10k - 15k miles before needing brakes. He could have sold a brake job but told me the truth! Spring Creek Auto will be our regular place from now on. read more

Was a walk in that came in early in the morning and was quickly seen by a representative. Explained to them my issue of needing a tensioner replaced and an oil change and they said "don't worry, we'll take care of it" they kept me updated throughout the process and the service was quick, and most importantly the price was more than fair. Will definitely be coming back as this is an honest and trustworthy business that deserves your patronage. read more

I've had much work done to many of cars in this shop and the are precise and wonderful every time. I never fail to take my Lexus here for an oil change. The wait time is constantly minimal, service is superb and prices are very fair! read more

Don't sacrifice quality and safety for familiarity. This post is for anyone and everyone that is concerned about customer service, quality repair, trust and value. I have had some dreadful experiences at many repair shops in Plano and could easily quote who they are and where they are, but today I want to highlight and elevate Spring Creek Auto Repair located at 5401 Alma Drive in Plano Texas. I found this location by accident because they were located behind a repair facility that had treated me disrespectfully. I turned the corner and found this location and immediately I was greeted by Ray. Ray is probably the most professional technician that I have met. He was direct, encouraging, kind professional and always customer service focused. I never had to feel like I was being taken advantage of. I knew from the initial handshake that he understood my needs and my frustration. I realized that this might require my car to stay overnight but I knew it would be ok. I finally found a repair shop that I knew I could trust. Within minutes they started working on my car and it was by three or four different people all confirming the same issue and they began working on it right away. It was important to them that I was safe, happy and satisfied because these guys took pride in their work. I came in with my car and I left on the same day. WOW I left with a feeling of confidence that I did not have earlier that day. If you truly want to feel comfortable and confident in who is handling your vehicle then I would go nowhere else other than Spring Creek Auto Repair and when you go in..Make sure you see Ray! You WILL thank me later! read more

Had to have my car towed in this morning. They checked it out, called me within a couple of hours and had it fixed before closing time! Reasonable price and very nice to work with. read more

I went to Spring Creek auto repair for a dead battery. The battery I had was covered under warranty by a local auto parts shop but the auto parts shop would not honor the warranty saying it was a good batteryhowever the battery would drain I'll power within a few minutes of being on. Staff at Spring Creek auto repair called the local auto parts shop explain the situation so that I was able to get a new battery. The staff at Spring Creek repair it went above and beyond what a typical shop what do you. I cannot recommend spring Creek auto repair enough!! read more

This is the only place we take our vehicles. They are super honest, efficient and reasonable. A repair here for my husbands truck was literally HALF what city garage wanted to charge. read more

These guys helped me out when Pepboys let me down. I needed the state inspection done and I was blown off at Pepboys, here they said 20 minutes until done with the inspection and oil change. Great service friendly guys and they got me on my way quickly to enjoy the rest of my day. read more

Spring Creek Auto Repair - Tires Near Me - Plano, Texas

Terrible service! Took long for them to help us out and on top of that they tried ripping us off very rude staff & owner as well, if I could put no stars for this place I would! I DO NOT RECOMMEND! read more

I have a old Honda that needed major repairing almost to the point where I wanted to buy a new car but Spring Creek Auto Repair saved me so much money on a catalytic converter, radiator, front brake, etc. They are very honest and get the job done faster than you think! This family owned business is one of the best I've been to. read more

Went to go get my motorcycle inspected and I go to walk in and the second I opened the door it smelled strongly of marijuana. The inspector didn't know how to inspect a motorcycle and kept saying I need this to pass which I pulled up the Texas dps motorcycle inspection list and showed it to him but he could care less and still tried to Argue with me on it. Overall terrible customer service inspector should know the inspection list and not fight with people who pull it up and say they're wrong. read more

Great customer service, great priced work, and quality work. Ray is very nice and has been the only shop to.work on my vehicle he has never over charged me, i have an 04 4runner and becuase of him and his mechanics my little 220,000 vehicle is still running in top condition read more

RIPOFF****Terrible service! Took the car because it wasn't starting told them the problem they said they could hook it up to their new diagnostic machine and fix it. well $300 later they say they put in new spark plugs claim that they flush the engine and put it in oil and took it home service engine light came back on within 30 miles it was missing it stalled it at the stoplight ..wouldn't start!!! nothing was fixed there!!! they are liars the service was terrible and then when I took it back the guy said that that the guy at the counter didn't really work there he should've told me that they couldn't identify it it's not a full-service garage . So they have people in there that obviously don't work they're taking your car keys and they're selling you a bill of goods that they can't do he also said when we can't fix it it might be the fuel pump because another person brought In the same kind of car that was doing the same thing and that's what it was! Are you seriously going to try to tell me you can't fix my car but try to diagnose it based on somebody else bringing their car and that you couldn't fix either?? Ultimately you didn't do anything you didn't do what you said you were going to do you didn't do a tuneup you didn't do anything but you took my money!!! I wouldn't send my worst enemy there DO NOT take your car to these people they are frauds and ripoff artists!!!!!! read more

Can't say enough good things about this place. They are honest. They will always attempt the cheaper repair before an expensive one. There are a few repairs that they cannot do and they are honest enough to tell you that. Turnaround time is usually incredibly quick unless they are just slammed. Their prices are reasonable. read more

I have been bringing my vehicles there for years! They are the most honest, reasonable priced guys out there. They even offer to buy me lunch. such great guys!!! I wouldn't have anyone else touch my cars. read more

I have come here a couple times for both minor things like an oil change and for more advanced engine repair. They are always very helpful and do good work at a reasonable price. read more