You have to pay to return parts but this photo should tell you all about the people who work here.read more

This is my number one stop for all my automotive parts need's Jeff and Robert are very cool people…read moreI go there all the time for all my parts I always have nice conversations with them good people I highly recommend this place for all your automotive salvage parts needs they even have John Deere parts all type of tractor small engine parts. All you have to do is ask them where it's at.

So helpful! This place goes above and beyond with great prices as well! I highly recommend…read moreespecially as a woman who isnt a car buff

I pull in at 8:50 just to scan an engine light that came on. This old guy comes outside and I get…read moreout of the drivers seat and say hey hows it going. He said it was good until now, I said ohh what happened. He said you showed up when I was trying to close. He started to plug the scanner in and i said get out of my truck. I had to tell this guy 5 times almost screaming at him before he got out of my vehicle. if you hate your job this much get a new one. I wasn't expecting 5 star service but to be that much of a jerk to a customer is too far

Very good response time for what I needed. Got the part right away and installed it promptly.read more

Stopped by my car battery was corroded. Luther was amazing helped me and I didn't spend a dime…read more Good people who actually care

My experience with J. Burg was first rate. It's a busy shop on Clark Avenue with personalized…read moreservice and a family feel. Communication was clear and follow thru was excellent. I've had all sorts of adventures with tire places, oil change shops, and mechanics over the years, so I'd rather not share when I find a great one. But this crew was on point for me. I appreciate it.

I took my vehicle there because it was under distress. I can't tell you how happy I am that they…read morewere fair and honest about everything, in all aspects of what they did! They continued to keep me updated as to let me know the test that they performed and the outcome of the results. This company definitely seems to be family owned with a lot of morals and ethic behind their policies. I am truly happy to find a company like this that I know that I can trust and won't be overcharged for things that I don't need. I'm very grateful for all their help.

I needed a new battery and had them look up the number. When I got there, I didn't realize that the…read morepositive terminal was on the left side and thought it was the wrong battery. The woman behind the register let me take the battery home to make sure it would work and told me I could return it if it wasn't right or pay for it when I returned the core. That's good old fashioned honesty and trust. How refreshing to experience in this day and age! Of course I returned the core and paid for the battery the next day.

If you're looking for a car go see Carlos at Toyota! Super helpful, honest and made everything so…read moreeasy. Couldn't have asked for a better experience!

I bought a motorcycle battery that went bad in a few months, I didn't go back until about 4 months…read morefrom buying it. Unfortunately it is warrantied for only 3 months.a die-hard battery. I didn't want to replace it now being I won't under the bike over the summer. I asked for my core deposit refund. They said I'll get it when I buy my next battery. That does not make sense. I'm not going to carry the battery around, so I leave the battery and I'll be paying full price in the full. Makes a lot of sense, thanks, advanced auto. I won't be going there anymore.

Needed some custom installation done on my RV and Don got me in right away. Did a good job at a…read moregreat price. If I ever need an alternator or custom golf cart, it's the first place I'll go.

BEST Service and prices! On top of that my new battery was installed for free in less than 5…read moreminutes! I usually replace batteries myself so this was a real treat. I have never been in and out of a service facility this quickly. Highly recommended!

If "Kevin" worked for me, he wouldn't any longer. He must have been having a bad day. The young man…read morewho installed my windshield wiper was very nice.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Ordered parts for my car using the napaonline.com shipping from the sarasota store. They shipped…read morethe parts the next day. However the parts they sent was not the correct part for what I ordered. I called the store waited 30 min on hold to talk to the service manager. Who would not lift one finger to help in anyway. Was told I would have to pay an additional 100 dollars for my part. And I was dumb to use the website for it always sends the wrong parts. I'm blown away by the the attitude and simply no customer service. Called the online napa for return label that never showed up. I had to drive to a napa to return parts. Hopefully I will at least get my money back. Buyer beware!

AWD light was on, they could not determine the cause and left the check light on. they suggest a…read more"smoke test". it was more than I could afford and left. a few days latter I went to have a tire repaired. the looked at the check light and said there was nothing wrong but suggested that the cause was probably a bad seal on the gas Capp. they reset the check light and I bought a new gas cap. two weeks latter and all is well. were they going to charge for test, after test, after test? be cautious.

These guys are great. They keep my 12 year old car on the road. It's so nice to have a trusted auto…read morerepair shop in the neighborhood. They are professional and honest. They go the extra mile to keep up to let you know how the repairs are going. Always friendly and welcoming and don't treat you like an idiot for not knowing anything about cars.