The best! I was travelling through with a window that would not go up, and temp had dropped to 50…read moredegrees. 1 Stop got me in right away, and Charles fixed the problem. Was so grateful. Thank you!!

Each time I bring my car into 1-stop, I'm reminded how glad I am that I started bringing my car…read morethere. While the issue today was a minor one, when I called I was told I could drop my car off later that day. I like that the same people are working on my car each time I bring it there and I've gotten to know each of them. Matt and Charles are both amazing, and so helpful....and honest. I was initially aware of 1-Stop through AAA reviews. There are other shops of course in Venice, but I highly recommend A-Stop, and I'm quite confident you will too once you go there.

John and the team are amazing, helped many times and are always happy to help. I have been a…read moreconsistent customer with this location for over four years

I brought my car in for a battery replacement and other services. When I returned to pick up the…read morecar, every single warning light was on. They had not clue how to fix it! I leave with no solution and they offer me credits. My response -why would I ever return. I bring the car to a "mechanic" and he tells me it is easy fix - they never saved the setting before removing the battery. I dispute the charge corporate - Monro inc states I never went back to Tire Choice to tell them there was a problem -total BS. I was simply looking to get the additional $99 charge I paid and my time (3 hours) reimbursed. Instead either the store or Corporate would rather lie about their total incompetence. What a disgrace ! To make matters worse, my drivers set was drenched from the mechanics sweat. The best part was when they said the mechanic was new. Yes and apparently not trained properly! Yelp -zero stars should be an option.

My son took his truck in for an oil change, 150.00 ( was synthetic ), and they came back with…read more1500.00 in upsells. He made an appointment and took his truck back to repair all on the list. One of the issues was a brake light and they literally broke the dash out of his truck trying to find the light problem. Worst part was that they said nothing about it, nothing. They just laid the pieces that they broke on the passenger seat. The manager picked him up with the shuttle van and took him back to get his truck and HE NEVER SAID A WORD. Part of this issue was found on a previous visit and was unable to repair at that time. We were unaware of the brake light situation because his father previously took care of this. For some reason, they called his father and they agreed to take the labor off and still charged over 200.00 for whatever they did besides break the dash. Not recommending this shop in any way. We are all adults here. Don't take advantage of a young man that is just starting to understand repair shops since his father previously took care of all of it, and is now gone. It was weird that they called him because he now has nothing to do with this. Be better and don't take advantage of customers.

I had my Volvo towed here with minimal notice... they were able to fix it within a few days and…read morethey were very transparent about the issue and services needed. Yes... their hourly labor rate is expensive, but that is relatively standard for auto shops. I appreciated the compassion with which the employees treated me.

Went in for an oil change and I was very impressed. The shop was very organized and clean. Prices…read morewere good. I asked for quotes on several services and they were priced well. One of the owners waited on me and he was very knowledgeable. Get your coupon that comes in the mail for oil change at $49.99 with synthetic oil. Very reasonable. I will go back for other services.

I initially left a respectful review on Google, but it appears to have been removed, so I'm sharing…read moremy experience again Here to prevent bias. My oil was overfilled by an entire quart, forcing me to have the oil change redone during a road trip in Northeast Florida. I also received my well-maintained 2022 VW Jetta back with a dead battery and check engine light. My VW app showed accessories and battery-draining functions had been left on during the 1.5-hour service. I understand the battery may have already been weak and that this may not have been caused by the shop, but the immediate blame placed on me and push to sell me a new battery was unacceptable. When I called several times with reasonable questions, I was met with rude and dismissive responses rather than empathy or accountability. I was also quoted $67 and confirmed three times that an advertised special applied. I later learned parts and labor were excluded, making the oil change around $120. While my final price was fair, customers should be aware that the advertised price can be misleading without the additional costs. Mistakes happen. The bigger issue was how they were handled. As a woman, I was also uncomfortable with conversations I overheard such as ways to add additional services for "her" and sincerely hope I misunderstood their context. This is my second attempt at posting this review. I've attached documentation supporting my experience and hope honest, critical reviews are allowed to remain.

After getting tired of sitting in the dealers for 2 1/2 hours only to have them come out to tell me…read moreI needed more services that I suspected I really didn't need, I decided to try a local repair shop. Am I ever glad I did! Much shorter wait time, cost less and no laundry list of additional services. I recommend.

Since I moved here 2 yrs ago I have been using This auto…read moreservice. They ck throughly and let you know what's needed. I feel they are trustworthy and honest. I'm satisfied with their service

I have been using Tuffy's at this Venice location for over 2.5 years. I take all my vehicles here…read more They have the best customer service and most of all, they are fast and efficient. The team here is the absolute best. They are always looking out for the customer first. I will always give this team my loyalty. I will always refer this team to my friends, neighbors and acquaintances.

Oh brother, Rating went from 5 to 1. Because oil plug was not put back tightly. Burt oil smell…read moreresulted and another shop said I had a split oil pan, costing $2,200. Brought car to dealer for confirmation who found oil plug was just about to fall off. That was Tuffy's fault. Imagine if I agreed to have pan replaced. And imagine of oil plug fell off while driving. Another big problem is the service manager speaks very very loudly, It's startling. I bought it to his attention, and he replied "that's how we role". I responded "not when David was the manager. Lesson: go to dealer even if it takes time to get appointment.

First time !! They were very nice did a great job !! Definitely will do more business with them in…read morethe future!!

I would leave half a star if I could. Save your money and frustration with these guys and beware of…read moregrumpy Jeff! Ken is polite but Jeff has some serious attitude issues. I went to them to get a radiator and t-stat swapped out along with replace the battery, and I had an issue with the steering. I payed for the diagnostic. Originally they gave me an outrageous quote, I think they tried to price me out the roof just to make me walk. That estimate was close to 7k so I told them I couldn't afford It. I also asked Jeff if they had ever done a rack and pinion before and he said yes once for his son's vehicle. This made me start to lose confidence because that can be dangerous for me if not done correctly. He said he would get back with a price for that but never did. Then they called me a couple months later with an attitude about why I haven't decided to move forward or not with work because the vehicle had been there. I told them I travel for work so I would be willing to pay a storage fee and get the work done in segments. They said "that would be ok", but they still didn't give me a price for the rack and pinion. I was waiting for a price to change rack and pinion like I was promised, instead I get another voicemail of Jeffs attitude saying he's waiting on me to move forward or not. I returned the call and told him that I was waiting to hear back with a price for rack and pinion, apparently he was helping his son for Christmas or whatever excuse he gave me. Even after all that, I said ok we can start with the battery replacement and even though I provided the battery, they still charged me over $300 for labor. It can't take more than 30 min to swap out my cars battery I've done it before without the tools they have. After dealing with the attitude from Jeff and paying that crazy amount for the battery, I went and got a 2nd opinion, the 2nd opinion was way more reasonable and they even gave me an option to get the parts myself and only pay for labor unlike JSN. After I got the 2nd opinion I decided to decline JSNs ridiculous estimate and I still offered to pay for storage since I'm always traveling. I was told by Ken "its fine, I'll let Jeff know" and "it wouldn't be much". Apparently Ken never spoke to Jeff, or Jeff's memory is horrible. I say that because about a month later I get another nasty voicemail from Jeff threatening to tow my vehicle. I returned the phone call and Jeff is obviously frustrated and he said nothing about rack and pinion price and even though I gave him proof of the person I spoke to and the time and Date, he resorted to just saying "I'm tired of looking at the thing" in reference to my vehicle. They dropped the ball multiple times and then treated a paying customer like a nagging child while failing to communicate. After this experience I'm not surprised of the 3 star rating. Ken was great but Jeff needs to cool down or retire if he's not going to learn how to treat people who need his company's services, If this how he treats paying customers, then God bless His Son!

The crew were fantastic and didn't try to up-sell and gave me great tips to take care of my car!…read more Definitely use this location!!

After the oil change at Valvoline in Venice, FL on November 19, they set the timer for 1000 miles…read more When the oil change light came on, I took the car to a different oil change shop and he explained that it had been set at 1000 miles. Usually the recommendation is to change at 3000 miles or more depending on conditions. I guess they were expecting me to return to their shop after 1000 miles. No way!!!