My son took his truck in for an oil change, 150.00 ( was synthetic ), and they came back with…read more1500.00 in upsells. He made an appointment and took his truck back to repair all on the list. One of the issues was a brake light and they literally broke the dash out of his truck trying to find the light problem. Worst part was that they said nothing about it, nothing. They just laid the pieces that they broke on the passenger seat. The manager picked him up with the shuttle van and took him back to get his truck and HE NEVER SAID A WORD. Part of this issue was found on a previous visit and was unable to repair at that time. We were unaware of the brake light situation because his father previously took care of this. For some reason, they called his father and they agreed to take the labor off and still charged over 200.00 for whatever they did besides break the dash. Not recommending this shop in any way. We are all adults here. Don't take advantage of a young man that is just starting to understand repair shops since his father previously took care of all of it, and is now gone. It was weird that they called him because he now has nothing to do with this. Be better and don't take advantage of customers.

I had my Volvo towed here with minimal notice... they were able to fix it within a few days and…read morethey were very transparent about the issue and services needed. Yes... their hourly labor rate is expensive, but that is relatively standard for auto shops. I appreciated the compassion with which the employees treated me.

The best! I was travelling through with a window that would not go up, and temp had dropped to 50…read moredegrees. 1 Stop got me in right away, and Charles fixed the problem. Was so grateful. Thank you!!

Each time I bring my car into 1-stop, I'm reminded how glad I am that I started bringing my car…read morethere. While the issue today was a minor one, when I called I was told I could drop my car off later that day. I like that the same people are working on my car each time I bring it there and I've gotten to know each of them. Matt and Charles are both amazing, and so helpful....and honest. I was initially aware of 1-Stop through AAA reviews. There are other shops of course in Venice, but I highly recommend A-Stop, and I'm quite confident you will too once you go there.

Went in for an oil change and I was very impressed. The shop was very organized and clean. Prices…read morewere good. I asked for quotes on several services and they were priced well. One of the owners waited on me and he was very knowledgeable. Get your coupon that comes in the mail for oil change at $49.99 with synthetic oil. Very reasonable. I will go back for other services.

I initially left a respectful review on Google, but it appears to have been removed, so I'm sharing…read moremy experience again Here to prevent bias. My oil was overfilled by an entire quart, forcing me to have the oil change redone during a road trip in Northeast Florida. I also received my well-maintained 2022 VW Jetta back with a dead battery and check engine light. My VW app showed accessories and battery-draining functions had been left on during the 1.5-hour service. I understand the battery may have already been weak and that this may not have been caused by the shop, but the immediate blame placed on me and push to sell me a new battery was unacceptable. When I called several times with reasonable questions, I was met with rude and dismissive responses rather than empathy or accountability. I was also quoted $67 and confirmed three times that an advertised special applied. I later learned parts and labor were excluded, making the oil change around $120. While my final price was fair, customers should be aware that the advertised price can be misleading without the additional costs. Mistakes happen. The bigger issue was how they were handled. As a woman, I was also uncomfortable with conversations I overheard such as ways to add additional services for "her" and sincerely hope I misunderstood their context. This is my second attempt at posting this review. I've attached documentation supporting my experience and hope honest, critical reviews are allowed to remain.

The worst thing that could happen to a Floridian, did. My car's AC went out. I could not find…read moreanyone who would work on my Range Rover that would not charge an arm and leg. Then I found My Mechanic which is now Elite Auto and Tire. They did the work at a reasonable price. I then had a couple of other issues and they explained what it was. They repaired them too for a good price. The owner worked with me and I am very satisfied with the work and the staff. Thank you Elite Tire and Auto.

For many years when Mike was a manager they were amazing then during and after the hurricane I…read moreasked them to change my radiator cap and check the entire system cuz it was overheating. 2800 later they still didn't fix it and then told me my motor was blown. It was not it was the radiator and the radiator cap thank God I didn't listen to them. They also bypass the heater core and had a 45° angle on the hose not allowing water to pass through and they told me that water doesn't need to go through there which is absolutely not correct and could have blown my motor thankfully I brought it to another mechanic for mechanics in total who said they saw no sign of a blown motor and the final mechanic who fixed it for me. The owner went down and got into the space of my truck when I brought it to the first place and then they didn't want to do it anymore. Then when I contacted Rob about the situation he threatened me told me to get his lawyers and then had the police call me to tell me not to contact him anymore.

I came down from Atlanta, Ga. to Port Charlotte for a quick weekend visit to my sister's house. On…read morethe way down (550 mi.) and after just having new tires put on it, our 2000 Toyota 4Runner begun to have a very severe vibration. Thinking it was a transmission problem and fearing a new transmission cost, I took it a nationally advertised transmission company. It was 4:30 on a Friday afternoon, the ad stated open till 5:30pm. When I arrived, it was closed tighter than a drum. Another car service center in that same shopping center was kind enough to take a look at it, even though it was closing time. They diagnosed the problem, but were not open on the weekend and recommended Tom Joyce Auto Repair Shop, said that shop was open on Saturday even called and left msg on answering machine. I took the car at 0745 for the opening time of 0800. The one and only mechanic said he had lots of work already scheduled and closed at 1230 on Saturday, but he would try to take a look. I told him my situation, and that I needed to be back to work on Monday, he said he do what he could, I left the car. I feared the worst! He called me back at almost five o clock, told me that it was just a universal joint, which he replaced for what I considered a very reasonable price. I'm sorry I don't remember his name, but this man went well above and beyond his duty to service me and well past closing time, and I would recommend this repair shop to anyone! On Sunday, we made it home on time, 8 hours drive later, and had no more issues. Now that's service! Len Sea, Atlanta, Ga.

other than the fact that the waiting is usually crowded, it's for a good reason - they have a lot…read moreof loyal customers. And it's definitely not a place that pushes unnecessary parts of repairs. I almost hate to give them a good review, it will mean more people in the waiting room

Since moving to FL I have had some not so honest experiences so was hesitant to try another garage…read more Masella's came highly recommended! From gear shit replacement, brakes, tires, etc, they have never let me down. I also have found them to not overcharge the way other businesses have been known to do. I recommend them to anyone new to the general South Sarasota/North Charlotte Counties area. A good family business that proudly stands behind the family name that has earned respect of many in the greater Venice/Englewood/Nokomis areas.

We were vacationing in Venice and needed an oil change. I got a recommendation from an acquaintance…read moreto use Masella's. I made an appointment to have the oil changed at 1:00 on a Friday and it went really well. The service writer was very helpful and courteous. It took about 45 minutes and the cost was reasonable. No upsell, no delay, just quick service. I overhear several phone calls with customers while I was waiting that sounded very professional and honest. The waiting room was the cleanest that I have ever experienced in a small shop like this. They had water and seltzer in a mini fridge. They also had a Kurig for coffee. I recommend them to anyone needing service. Thanks for a great service experience.

Came in on short notice and was able to get an appointment fairly quickly, did a complete safety…read morecheck on my vehicle, with photos, which was nice. And fixed my problem, on time, Only met the ladies out front, very kind and helpful Thanks

I would never recommend this auto repair show. They will take your money!! I took it too another…read moremechanic, in Venice and this is what they found. Rates nest in the Blower motor, less then $100.00 Paid over $800.00 for Xperthech and they never even seen this..

After getting tired of sitting in the dealers for 2 1/2 hours only to have them come out to tell me…read moreI needed more services that I suspected I really didn't need, I decided to try a local repair shop. Am I ever glad I did! Much shorter wait time, cost less and no laundry list of additional services. I recommend.

Since I moved here 2 yrs ago I have been using This auto…read moreservice. They ck throughly and let you know what's needed. I feel they are trustworthy and honest. I'm satisfied with their service