My dealership told me I needed new tires. I stopped at True Tread to get a price. I was greeted by…read morethe owner who looked at my tires, then showed me what new tires would look like and told me he felt I didn't need new tires currently. He could have sold me 4 new tires and I wouldn't have known the difference. Appreciate his honesty.

I needed four new run flats. So Thursday night all my tire lights were coming on after I was on…read morevacation. I called ( 11am Friday) them the next morning. They ordered four new tires and had them put on before 5 PM on Friday. I am so grateful that they made that happen for me so that I was not stuck without a car all weekend. That is what I'm talking about. Do you know how amazing that is to me? These guys have been working on my cars for as long as I can remember. They have never let me down. That's his family an amazing customer service.

I don't shop for auto parts often but the older gentleman that helped me on 03/03/2020 was…read morewonderful. I needed a rear wiper blade replaced because mine was so bad it was falling apart. I don't know the difference between all the auto parts stores but weeks earlier I first stopped at an o'riley because it was close. The man in o'riley told me there was no part in the computer for it so they must not make one. The year of the vehicle was 2017 I just simple couldn't accept that it couldn't be replaced. When I came in to this location the man said It's not in my computer system but I'm sure we could find something. He then went out to my vehicle and took my blade off and went through all of his parts until he found one that worked. Even opened up a few and tried them on to check if they would work. Now I know it's not a big sale, but the time and effort this man gave me,I felt, was above and beyond. I will make it a point to shop at this location no matter how many other auto parts stores are closer. My only mistake was not getting this man's name so that I could give him credit in this review. I hope he reads it and continues to work like he does.

I had the worst experience for an oil change today. I went there for just an oil change, the guy…read moreasked for my registration and my insurance... I didn't know if it was a new thing so I didn't think about it. He then told me because my registration was out a few days that he could not do it. So I was trying to get my registration renewed and he came out and was confused when I said I just needed an oil change. He then was able to do it. However when all was done I came out to find that they had tried to scrape off my last oil change sticker and ripped off my tint... now I was almost able to pull off the previous sticker myself so for them to need to use a tool for it is absolutely RIDICULOUS!! They didn't even care to let me know and I only realized once I had left, I was unable to go back since they were closed but I did call and his response was "oh it slipped my mind" HOW CAN YOU RUN A BUSINESS AND LET THINGS SLIP YOUR MIND.. when I asked them what they were going to do he said "oh absolutely nothing"... not even a sorry or anything at first. When I explained why I was very mad about it he then said "sorry there's nothing I can do". I will never be going back to them again.

very friendly, took good care of my car after a drive in from seattle, WA. fast and prompt serviceread more

The worst repair shop in town. Charged 5 hours labor on a fuel tank replacement. Google puts high…read moreend estimates of labor round 250. Think all the other reviews are fake

I brought in my own tires for mounting & balancing, plus needed an alignment as well.. They were…read moremore than willing to help even though I didn't purchase the tires from them, & also looked out on a cracked rim that needed fixing!! Definitely recommended

Tim did a great job on my car. Liz is very helpful with everything. As far as price, it was at…read moreleast on third less than quoted elsewhere. they did a great job ! thank you

Went there last year to get my rack and pinions fixed. Few weeks later the rack and pinions broke…read more Was hard to get ahold of them to correct the problem. They were out of the office for a week with the flu or something. Skip to now a year later and my car is doing the exact same thing! Of course when I called on Tuesday of last week they were off because of labor day. They said they would return on Monday. I called on Monday the lady told me she would tell them and call me back. She never called me back. Called yesterday and she said she forgot to tell them. She would talk to them and call me back. She never called me back. I called 3 times and no answer. I called twice this morning and no one answered. DON'T TAKE YOUR CAR HERE!! These people do terrible work plus not once did I see or meet a mechanic. My car was just sitting on the lot and I was greeted by some woman in the office. There is a reason these people have no ratings!

This Firestone has a great Manager and a staff that can't be beat. Fair and honest service. Thank…read moreYou :)

Tried to get my vehicle aligned on 9/4, and coming around 2 hours it was announced the tech was was…read morehaving issues with rear toe but was newer to alignments so to come back when master tech would be there, so we rescheduled to 9/6. Took it in again and they worked on it for close to couple hours but again only started with rear. They couldn't get it in, and made a suggestion of throwing parts at it to try because they couldn't get it in spec, or some work around possibilities to not fix the issue but be "corrected". They didn't even touch the front or have anything corrected otherwise but wanted to charge for full alignment being done "because I ate up their time and my vehicle should un-drivable with the current alignment". Well to charge for alignment then should've at least aligned the front. There was no talking to them once I said about the front not even being done, and how can you charge for an alignment without even touching the front, which was just told you can go.

After many hard hours of work, I fixed up my hot rod truck, truthfully I was scared I missed…read moresomething or would be denied an inspection, turns out the truck was fine, the owner was very polite and helped me through the process and got me fixed up and ready to drive a 3 hour long road trip! So amazing I went back to get my Dad's truck sorted out!

I never had such a great experience working with a mechanic!…read more Long story, but my Subaru Outback blew it's engine on I80 in Mercer, PA due to a faulty oil change by JiffyLube - this happened as my son (girlfriend & dog) were traveling home (Columbus, Ohio to long Island, NY) right before Christmas. Walt was amazing in so many areas: - took care of them as they were stranded in Western PA - outstanding mechanic who diagnosed the issue with many pictures of the missing oil plug and internal damage from the Jiffy Lube service. - acquired a top-notch engine replacement (sent pictures along the way) - completely installed a new engine and drove it 70+ miles to ensure everything was good. - very easy to communicate with, kept us informed during the entire process, and very understanding of our situation. Walt is the best auto mechanic I have every used, I highly recommend him for any service!