What a bunch of sweethearts! I had a coupon and they knew about it plus were quick to process it…read more Everyone was so young but you know what they were fast and good at what they did. They listened which is very important especially at my age. I have a permanent air filter in the cabin and engine so they didn't need to check it. Still, I appreciate it that they checked the air pressure in my tires and I was literally done in 15 minutes. How impressive is that?

Absolutely unacceptable…read more After trusting Valvoline with my vehicle, I ended up with a damaged oil pan. Something that clearly happened during their service. Instead of taking responsibility, I've been given nothing but denial and runaround. I returned to their two locations four separate times trying to have the issue properly identified and resolved, giving them every opportunity to make this right. Despite that, nothing effective was done to properly identify or resolve the issue. Mitchell, the area manager over the Palm Bay and Melbourne locations, has now denied my claim AGAIN proving no accountability and no effort to resolve the damage. Just a flat refusal to stand behind their negligent workmanship. This is exactly the kind of behavior that makes people lose trust in companies. Mistakes can happen, but refusing to take responsibility when they do is inexcusable. I'm now stuck paying out of pocket for damage that occurred while my car was in their care, after wasting significant time making multiple trips back and trying to resolve this the right way. The complete lack of professionalism, integrity, and customer care here is shocking. If something goes wrong with your vehicle at Valvoline, don't expect them to help you. They will deny it and leave you to deal with the consequences. Take your business somewhere that actually stands behind their work

I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.

Needed tires, thought we needed brakes too. Not only did Tire Plus beat the dealer & Firestone…read more(another of theory family of companies) but Greg worked with my husband - called to say the brakes are fine! He was knowledgeable, considerate, saw the big picture & we felt well cared for. Tire Plus will be our 1st call in the future

Would never go back here. While getting an oil change they said I needed new rear shocks for $800…read moreon my 35,000 mike Toyota RAV4! They showed me oil on the shocks. Hmm, since the piston is on the bottom, oil would have to run up. Sorry no way after you probably put some new crankcase oil on that shock. Now, with 20,000 more mines there is no problem with my shocks.

Dropped off our Chevy to get an oil change, I did ask at that time if they noticed anything with…read morethe steering or feedback as we described it, I was told all tests came back fine there was an obvious sound when turning the car while driving , which leads to me that they did not drive it. tech finally drove the car and heard the sound, he immediately called me up and said our struts were bad, ok sounds like a reasonable cause for the sounds, I went ahead and spent the $1,400 to get it fixed, tech said it was a brand-new car, 100% better and rode perfectly- I drove it- sounds and feel were still there, I took it back, let them know if was not fixed at all. The next day I called to see what was going on and the tech said- and I quote- "guess we were wrong it was not the struts" it was the rear end, I was told it was going to cost and additional $1100 on top of the $1400 we just spent. I feel Gattos guessed on what was wrong, no clue, just hoped it worked. I feel like no one really cared about what was wrong with my car, this was evident when i asked why the rear end was not checked, i was told because I didn't tell them it was the rear end that i said sound was coming from the front, so they fixed something in hopes it was the issue, without really trying to find out what the issues was. If they drove the car before "fixing" the car they would have heard the sound and as " professionals" been able to maybe guess a little better on what was wrong. we were taken advantage of, plus it took almost 2 weeks without my car which I was not told about, huge strain on my family/job not having a car, I let them know my frustrations and all i got was well we didn't know what was wrong, so we fixed what we thought was the issue. I am beyond furious. textbook example of BAD business, there team made a mistake and misdiagnosed the issues, why am I the customer taking the blunt of GATTOS mistakes, they admitted they thought it was the struts and clearly it was not, bad business. after multiple calls they "discounted" the second charge to $850 and made it sound like I was ripping them off. finally got my car back- the sound is gone but I have multiple warning lights, car struggles turn over and has issues accelerating. all which didn't happen before I took it to Gattos.

Avoid at all costs! Quite possibly the worst auto shop my wife and I have ever dealt with. The…read morecheck-engine light came on in our car, so we brought it in to get looked at. We usually go to Tuffy's but they were busy and we couldn't wait. BIG MISTAKE. They fixed the issue, we paid $1300, and if we went. Less than 24 hours later, my wife was driving with the children and the engine died. She was able to make it to the side of the road, and was trying to get it restarted when a passing car stopped and told her to get out immediately because there was gasoline pouring out the bottom of the car. Not a few drips, pouring out. Long story short, the mechanic admitted that he messed up and forgot something when fixing it the prior day. Barely an apology out of the bunch. Stay for away for your own safety!

I took a golf cart tires with a bad valve stem to Mavis and they took care of me quickly and were…read morevery polite and courteous. very fair price too. I noticed how clean and well run the shop is and the low price guarantee so I will be taking my car there when new tires are needed.

Full brake job with rotors was pretty well priced and the service was quick and well done. They…read morealso found some minor repairs and took care of it for free. They also replaced struts. Very smooth ride after service. I would recommend. 2014 Buck enclave.i also had since service they couldn't handle but they recommended and excellent mechanic that worked out perfectly.

Made a same day appointment for an oil change and was in and out!! Quick, professional, and…read morehassle-free! Tire Kingdom took care of my oil change efficiently, and the staff was friendly and knowledgeable. They had me back on the road in no time--highly recommend their service!

I have been to this particular Tire Kingdom at least five times for tire issues - mainly nails…read more Every single time I felt like I was a priority and the problem was addressed immediately and today was no different. Kristen was warm and welcoming and brought in one of the garage professionals to confirm the issue. I assumed I would need to leave my car for the night but she told me to give them an hour or so and they delivered even earlier. Another great experience with great people.

The rental car dash-light came on, went to get air at the gas station, light never went off. Went…read moreto Tuffy and asked for a tire gauge. They gladly helped me know the tires were fine. Did the dash reset, good to go! Thanks Tuffy.

They got my car in last minute with just ONE guy running the show on a Sunday. He was supposed to…read morebe at universal with his family but took care of business!! Removing one star because he shouldn't have been the only one there! Great service. Definitely feel bad for the workers.

All the things I look for in a car service shop - honesty, reliability, fair price. These guys are…read moregreat. Just moved to town and already used them for both of our cars. We will be back. Highly recommend and they came highly recommended. So glad we found this place right out of the gate. We drive Toyotas.

They had great customer service. Very honest and great pricing. I will definitely be back to see…read morethem for my next service!

My experience: Professional, friendly, accommodating, fair pricing - highly recommended!…read moreEven when I've occasionally stopped by to check tire pressure on car & motorcycle; despite how busy the staff may be, they have always promptly assisted in a caring & friendly manner - not making customer feel they were annoyed for interfering with their work for a free perk. Manager deserves credit for the positive attitude of his young staff!

My experience here was amazing. I blew my tire on the interstate. They provided me with a number to…read morea reputable towing coming when mine failed me. The young man Sam was knowledgeable, courteous, and they had me back on the road and to my special event in no time at all. The price was very competitive. I was so impressed. I cannot recommend this location or the employees enough. You cannot go at the Tire Kingdom-6200 Wickham Road.

I rate this Discount Tire branch with all stars. I woke up with a nail in my tire this morning with…read morean airport drive tonight, and my Jeep did not have the lock key to get the tire off. Ivan went above and beyond to get the wheel off while I waiting- super impressive. Thank you to Ivan and Discount tires. Plus no charge to patch the tire

My friend and I had a terrible experience at Discount Tire. We had gone to BJ's to check the tire…read morepressure and put air in her tire. The guy at BJs said there was a slow leak and recommended we go to Discount Tire, where they usually patch it for free or cheap compared to BJ's prices. So, we went there and told the guy, Jon that a patch was needed. Jon didn't even bring a spray bottle to check for a leak. He immediately started saying how she needed new tires, claiming the tread was horrible. She told him she didn't have the money for new tires at the moment we're just broke college students trying to get a patch. He made it sound like we wouldn't be able to drive away without new tires. He refused to patch the tire. We basically went there for no reason. We went back to BJ's, and they said Jon was lying. They also told us that she had about 10,000 more miles on her tires.