Needed tires, thought we needed brakes too. Not only did Tire Plus beat the dealer & Firestone (another of theory family of companies) but Greg worked with my husband - called to say the brakes are fine! He was knowledgeable, considerate, saw the big picture & we felt well cared for. Tire Plus will be our 1st call in the future read more

Would never go back here. While getting an oil change they said I needed new rear shocks for $800 on my 35,000 mike Toyota RAV4! They showed me oil on the shocks. Hmm, since the piston is on the bottom, oil would have to run up. Sorry no way after you probably put some new crankcase oil on that shock. Now, with 20,000 more mines there is no problem with my shocks. read more

Brian Leming has taken care of me for years and consistently provides nothing short of extraordinary service. He and his team have always been accommodating, trustworthy and incredibly transparent with me. They've always taken the time to educate and offer recommendations without a pushy sales pitch, always courteous in the way they communicate with you throughout the service and you can tell they really value their customers. These are all things I've struggled to find in an auto shop in the past. This store does it with excellence & integrity every single time. read more

I have used Tires Plus for all my auto needs. I had an emergency where my underbody cover became dislodged due to a high sewer cover in a parking area. It was close to closing time at Tires Plus but the manager Wade took care of me. The technician was efficient and friendly. I was able to drive back to Orlando and they charged me an insignificant amount to fix the cover. Thanks!! read more

I stopped by the store today on New Haven Ave West Melbourne. I had a nail in my tire. The guy in the front followed me out told me he would not fix it as he saw another place where there looked like a plug was, That didn't bother me, but his attitude did!! I am a customer as well as a US Army Veteran. I served my country proudly in the 60's. I deserve better than to be treated so rude. He needs to learn how to talk to people. I came home looked over my tires, and they are all getting pretty worn. I am thinking of just replacing all, but it won't be at tire plus!! I fact I just cut up my credit card as I won't ever be going there again. I always bought my tires there, and had other services also. Never Again for Sure!! I found several stores with good prices all ready!!!! I will have new tires on my car by end of next week!!!! read more

I had a flat and the steel belts were exposed. also when I went over 50mph the stemating wheel would shimmy. I clearly needed new tires on all four. very patient and kind staff. Got all four tires and a rotation and it drives like a dream! They did a great job. Very professional. read more

Stay away!! warning message to all!! I took my car in to ask them to diagnose the power steering issues. After being upsold on a slew of other parts and labor and tires, etc. - my final bill was over $1000 for the "immediate work that needed attention now" which included an oil change. Not to mention an additional $3500 of recommended work that needed to be done ( which I declined ). I got the car back and now I have a basketball size oil leak in my driveway and when I tried to get them to acknowledge the issue, they tried to replace the drain plug 2x times which ( they changed while doing the oil change ) and so there is nothing more they can do and now if I want to fix the oil leak it will cost another $1000 for a new oil pan. When I refused to pay for it and said it wasn't leaking when I brought the car in, then Brian the manager started twisting the story and saying he told me there was an oil and that's why they changed the drain plug, etc, etc. However I told him that's not true, there were no oil leak spots in my driveway prior to bringing my car to them - they changed the drain plug and now it's leaking and refuse to be held responsible. Now that I became upset about it, he said he is simply refusing to do any more work on the car - ever ( because I'm a bad customer ) - They told me "they always change the drain plugs when do the oil and if the last pump and dump place didn't do it, then they should have" - I had the oil changed at Valvoline and this was never an issue and never had an oil leak. Now I stuck with a car leaking oil and they refuse to pay to fix it and refuse responsibility and are now changing their story to say it was leaking when I brought the car in ( although they didn't say that until after they changed the oil and the drain plug ). do yourself and your family a favor - stay away for this place, terrible customer service and always trying to upsell you and $3500 worth of stuff you probably won't ever need in the next 3-5 years - and you will walk away with a bigger problem than when you took the car in. Brian is a terrible manager and a liar as well, trying to twist around the narrative and not accept the blame read more

Tires Plus - this oil was not there prior to me bringing in vechile in to Melbourne Florida Tires PLus - Tires Near Me - Melbourne, Florida

Do not trust them. I paid them to fix a tire sensor and my light still stayed on. Went back in and they said I needed all of them done now!! What a scam!!! Stay away!! read more

Excellent in every regard. This a professional, focused and very personal team. I use this location as my exclusive maintenance facility for all my cars. The manager and team focus on my needs. I recently had some major work on my car. I thought I would have the oil changed at the same time. Oil changes anywhere are expensive. Nonetheless, the manager and team checked my record, found my last change was just 2,000 miles and wasn't really needed - they would do it if I wanted, but not needed. They saved me money. They work at getting the best quality at the best price. They aggressively search for the best parts at the best price. They recently REDUCED my final cost over the original estimate by nearly $1,500. They didn't stop searching for the best price when they started the work and found smart ways to combine required tasks to cut overall labor expense. The head Mechanic, knows his profession. He is clearly their "MacGyver". I believe if it can be fixed - he and his crew can do it right! He willingly demonstrates his work, explains choices and enables me to make my own informed decisions on my needs. I could go on with many more examples of quality. I strongly recommend establishing a long term relationship with this Tires Plus shop. I do not believe you can go wrong. Nothing is more reassuring when your car needs attention - they welcome by name, focus on your needs (not theirs), deliver personal, valuable service, for the best price. I am clearly grateful to find an honest, personal maintenance team, interested in my cars, their care at the best possible price. And yes I have checked, absolutely the best price for my work. Do not miss out on this exceptional maintenance organization at 7807 N. Wickham in Viera! read more

This Tires Plus in Suntree is 100% the place to go for any auto needs. I was concerned about my water pump. Brian was so helpful and made sure that they would be available to do the proper testing to make sure they could diagnose what the car exactly needed. After doing that the Awesome mechanic there concluded the water pump was fine. They are HONEST, HELPFUL and really capable. I will be bringing my care there and I am recommending to my friends and family. Doug and Mindy couldn't have been any nicer too at the front desk. Thanks so much Brian and Staff!! Collleen L. read more

Amazing experience at tires plus. Great customer service from the store manager Brian and his team. I was in and out in a very timely manner and left with a great conscious. It's very relieving to get work done on a vehicle and leave with a sense of relief that you are in good hands. I can definitively say that this will be my auto shop for the future. read more

Absolutely unmatched service. The last manager was fine, but they went above and beyond with the new manager, Chris. Chris always does what he can to work the best deal for both me and the shop. They're always very reasonable, explanatory, and punctual. You can't beat their service anywhere! This is the only place I'll have my car worked on as long as I live here! read more

Took my car in to get all four tires replaced, talked to Chris who was very professional and was all about getting me taken care of. After taking a look at some options we came to the conclusion they didn't have the size I wanted in stock. He recommended a slightly bigger tire that was still OEM. Once installed and on my way home they rubbed. One phone call later and and one additional later, new tires were ordered and installed with no questions asked. This is how you do business. My hats off to Chris and the store manager Brian. They know what it means to making it right! Very professional, communication was great and they were all about getting me taken care of. Highly recommend and they definitely earned my business. read more

Unfortunately it is very hard to find decency and honesty within the auto repair industry. However today I witnessed the most dishonest and unprofessional action of anyone yet... The crooks that work the counter at "tires plus" (in Viera, Fl) should be ashamed of themselves! First of all they absolutely do not price match, and second of all they will bold face lie to you about their competitors, to include pretending to call them and talk to them on the phone. Yes, this actually happened. A grown man at tire plus pretended to be on the phone with a competitor in order to make that competitor's offer look worse. I found this pathetic action despicable! I would absolutely never ever go to this establishment if it was the only one in the state of Florida. Please be aware of these crooks! I am happy to add my 1-star rating, to their already low rating of 2-stars. read more

I have had a good experience almost every time I have gone to the tires plus location in Melbourne. All of the staff, except for one, have been very kind. Every time I have gone they have fulfilled my request without any hassle. If they find something wrong they will call you and explain what the problem is clearly and they won't give you a long list of recommendations without reason. Tires plus has been very good to me however I cannot give them a five star review. Every time I go there when the manager Brian is there he is very rude and aggressive. When I talk to other employees they explain things clearly however the few times I talked to Brian it felt like he was talking down to me. read more

This place will overcharge you immensely for any repairs. If you go to a corporate place like this stick to oil changes, tires, and alignments. If they have recommendations for your car my best advice is to get it checked out with another mechanic or you're asking them to screw you out of lots of money for nothing. read more

Coworker Brought in their car yesterday to have the dash lights looked at and fixed. Had car for 8 hours and when got up this morning the check engine light is on. Brought it back and they charged them an additional 130 (after I spent 1500 yesterday which was 3 times more then was quoted) because they had to re-diagnose it. The "manger"Brian wanted argue and yell at her in the parking lot because she dared to question him. Totally unprofessional. read more

Unreliable, disrespectful, and really not worth the headache and the trouble! No consideration of an individuals time only would go out of their way if it's going to benefit their cash register. read more

Took my car in to have two tires replaced. They replaced the two tires, but put the wrong size on. Instead of having 235/65 they put on 235/55. Unfortunately, we didn't find out about this until we had to replace the other two tires. I called and they will only prorate the ones that are incorrect, they will not replace them. The manufacturer only recommends one size so the fact that the wrong size were put on in the first place was their mistake, however they won't make it right. read more

Came in to have one tire replaced. They said it would be done in an hour so we grabbed a bite. We came back and they hadn't even touched the car. They are extremely slow and disorganized. Will NEVER come back here again. read more

STAY AWAY from this store until they get a new manager!! I've gone here on three other occasions and the manager and staff where great. I should have known when I called to make my appointment and the guy on the phone told me he was the new manager and that all the staff had been replaced. He was rude and arrogant on the phone but I went ahead and made my appointment what a mistake!!!! NEVER AGAIN. After calling the company main number and filling a complaint I was told the area manager would call me back in 48 hours, guess what NO ONE returned my call. I called back and now they are promising a regional manager will call me back within 48 hours. Somehow I doubt it!!! read more

I've gone there in the past, and have always had very good service. It's been over a year since my last visit. I have a different car now, in need of attention. I've read reviews below, that were posted in the last year. My appointment is in 40 minutes. It better be a good experience, considering all the others concerns should have been addressed by now. Here's hoping! read more

Disappointing experience. I made an appointment 5 days ago to get the tires rotated. I showed up about 10 minutes early to find a few customers in the waiting area but no one at the service desk. A pleasant young man showed up shortly and informed me that they were running between one hour and one and a half hours behind. Reason was a tech called in sick. They had all day to call and let me know since my appointment was at 2:00pm. I won't be back since there are many other options in the area. read more

Beware! A couple years back when I lived there I took my Miata in for an a/c issue. They diagnosed that my a/c was shot - needed to spend over $1,000 to fix it. I decided I didn't want to spend that as it was a convertible car. 2 years later I planned driving 10 hours in mid summer and knew I would need it. I took the car to Fairway Auto (Marco, the owner is the best and honest as the day is long) he kept it a day and over night to make sure there were no leaks - all the car needed was freon! The a/c worked perfectly on my trip and still working strong 3 months later. As I started this review with BEWARE of this place and those like it. It's a chain after all and they have to report profits up to corporate. Marco at Fairway Auto just likes happy, satisfied customers. read more

I just love these guys. Especially Steve the store manager he works very hard to get the store to be so amazing and so good and so helpful. I highly highly recommend them if you were having any car issues because they do very good work and they take the time to listen. read more

first of all i want to tell everyone in my opinion they lie about just about everything they tell you about what is wrong with your vehicle. my first visit i took it in to get my oil changed and a safety check also to check my tires to see if there was any problems with flat spots because my truck had been sitting for a while and align my truck. the manager told me my upper balljoints were loose and my tires had flat spots but despite telling me my balljoint were loose they aligned my truck anyway. not believing what he said because i never could get my car aligned if it had bad front end parts i checked the truck myself which isn`t easy for me because i`m going on 70. what i found is the balljoints and the tires had nothing wrong with them. they even went as far as to give me a price for tires. what a mistake that would have been if i had bought new tires. my next visit was to get them to i wanted wanted to see if i got the same lies. will to my surprise i got different lies but told me the parts and tires i was told were bad the first time were good but was told other parts were bad.once again i checked and they were lying.The parts that i was told were bad i took off and brought back to confront them with them and to no surprise to me even after showing them the bad parts also tell them about the previous visit they would take no accountability for any lies they told me.I contacted their corp.office and was told someone would get in touch with me about the problem but it`s been two months and I haven`t heard a peep. so please in my opinion stay away they suck read more

I already know i'm wasting my time because companies like this have horrible business models, doesn't care about brand loyalty and very rarely change due to multiple and consistently negative feedback. With that being said, I will post my experience with this company. I came into the shop because I assumed I blew out my rear differential (what the tow truck driver suggested). My check engine light did not come on until this occurred. When I went to pick up my truck after the service was completed the check engine light was still on. My wife went in the next day to inform the company that the light was still on. She was told by William Cannon that the light was already on as if I had previous issues. It is my understanding that you run a diagnostic in order to know what repairs are needed. I was told that a diagnostic was ran and that I needed the rear differential along with some other smaller parts replaced. If those repairs were done then why would my check engine light still be on? And if there were any additional "issues" you discovered then why wouldn't you tell me so that I can have them repaired? The answer is that I received unsatisfactory service and now i'm being told false information. I do not believe it's your company's standard practice to say that repairs were done and the check light engine is still on. I am not a mechanic so how am I supposed to know if the repairs were done correctly if the check engine light is still on? Is it standard practice to return a customer's vehicle with the check engine light still on, not tell the customer, and that customer is supposed to believe the service was completed and have confidence that the vehicle is safe to drive? I have a 5 and 7 year old that I drive around so this horrible and unsafe service may potentially effect others and not just me. After looking at the previous Yelp reviews, it's safe to say that this company has a history of unsatisfactory service. I write all of this in hopes that others don't have to experience what I went through because the odds of my issue being resolved is next to impossible as well as this company changing its negative business practices. read more

Terrible,worst place I have ever had a vehicle serviced. The quality of work might be ok I do not know yet. The store manager is a pathological liar. The service representativ gave me a quote just to get my business and made promises of completion time and discounts including veterans discount. When I went to pick up the vehicle the bill was $119.79 over what I was quoted and a day late on completion. He promised to apply the discount if I came back to the store. When I did he tried to bargain down the discount and lied to me about his phone call and the actual discount he did apply. The bill was over $1060.00. I call my Discover card and they are refusing the $119.79. I call Tire Plus corporate office and filed a formal complaint which the regional manager will be investigating. Do not trust this Tire Plus location or anything the manager of this store tells you. Run to a competitor. I am giving it one star because the yelp system would not let me give this store a negative star review. read more

This place dicked me around for almost 7 hours. I understand mistakes happen, and there were several, but the manager was not helpful and when I had to get my husband up there to handle it he used the phrase "happy wife happy life" as if my issues were not warranted. I went in for an oil change and was told $100 and one hour. I got sold on a 4 new tires and an alignment and was told the total was going to be $600 and it would be an additional 60-90 minutes. I ended up waiting for 5 hours and then got to the counter and it was over $1000. They made a mistake and did not communicate with me at all. Then the manager was a total ass to me, threatening to not give me my keys after I said to put my old tires back on and comp me the oil change. It took several phone calls to the general manager to resolve the issue all while the store manager pointed fingers at other employees as if he didn't manage that store. It was a truly awful experience and I feel bad for the people who have to work with that guy. After I finally got the tires they quoted me for they refused to do the alignment and when I got in my car the tire pressure light came on. More excuses and finger pointing then they filled my tires to the proper psi and I was home after 7 hours. Not sure if they are incompetent or if there was some deliberate scamming going on but if nothing else is addressed, they need to at least replace the manager or get him some additional training. They have no idea how their incompetence trickled down to cause me so many issues with my day. If you need reliable service, trustworthy quotes, honest communication, and standard customer service, don't bother going here. read more

I had 4 tires installed on minivan. These were carry in tires and they did a great job! Thanks

Dropped my car off at 9:30 for a 10:00 appointment. Shop closes at 4 for an employee meeting. At 3:30 the car had not been touched. When I asked why, I was told by the knuckle-head at the counter, that I said I needed it by the end of the day. Which was in 30 minutes!!!! NEVER going back!!!! read more

The worst thing you can possibly do is come to Tire Plus , especially this location they are the most non professional tire shop in this area. When your buying it's one thing but when your going back for repairs or warranty its another . read more

Summary: So if you want to be overcharged, with a possibility of being more grossly overcharged, pay for a diagnosis when others don't charge for it, be guided to fix an inconsequential problem and ignore what you came in for, Tires Plus is good to go. We moved to Florida in 1991. I have been using Firestone stores to handle my tires and front end since. In this respect they have done a good job and treated me fairly. Since I moved to Melbourne I feel very differently with regards to the company's auto repairing. I wanted to have the repair done quickly so I trusted Tires Plus. Afterwards I found I could buy this $1250 repair $850 cheaper. Also, Tires plus gave me an up charge option of repairing 2 other unbroken parts for an additional $800 that I luckily refused. Tires Plus said they priced what they did and got similar prices from auto repair stores on Wickham Rd. When I complained, they said I had "buyer's remorse" and boy were they right. I don't know anyone who would not be upset at overpaying 3 times more than they had to. I got the $350 price from someone I have spent over $5000 over the years with who has been extremely reliable and trustworthy. Besides this repair, Tires Plus used a scope for a $100 chargr to make another diagnosis. I checked with 2 mechanics and they don't charge to use the scope. Furthermore Tires Plus diagnosed my problem as a bad O2 sensor when in fact my problem was bad CV joints. So had I relied on Tires Plus I would have had an inconsequential problem repaired for $325 and still had my existing problem. So if you want to be overcharged, with a possibility of being more grossly overcharged, pay for a diagnosis when others don't charge for it, be guided to fix an inconsequential problem and ignore what you came in for, Tires Plus is good to go. read more

I took my Acura in because of a slow leak in the right rear tire. The young man behind the desk checked it and said he saw a nail in the tire but it was in an unrepairable area and the tire would have to be replaced. I took him at his word, he had the exact tire in stock, and the tire was replaced. No problem so far. At the completion of the job, I was told the front tires had only 3/32" tread remaining and would need replacing soon. I was also told the front tires were wearing on the outside and I needed an alignment. I took my Acura to my dealer and was told the front tires had 5/32" of tread, not 3/32" as I was told at Tires Plus. The 5/32" tread depth was uniform across the width of the tire so they were not wearing on the outside as I was told by Tires Plus. Therefore, an alignment was not needed. After I got home I noticed my chrome valve stem cap was missing from the new tire. Careless work. Overall, not a good experience. I will not go back to Tires Plus again. read more

Since lodging my complaint the store manager called me and honored the 59 minute / $59 guarantee and a free oil change. While it should not have taken such a complaint to get what is guaranteed, I am happy that they finally did what was right. read more

Great Place! Much cheaper than dealership for service and you are covered at any tires plus with warranty.

Not happy! Went there on Saturday June 30, 2018 - with an appointment for an oil change -- they told me it would probably be close to an hour but he would would do everything in his power to make it less than an hour. After an hour and 20 minutes i complained about the wait. I was then told then, "I've got good news and bad news" the good news is they started to change the oil and the bad news was they found a nail in my tire and my tire was not repairable. Pleasant man showed me prices on tires - I told them i was going to see if I had purchased the road hazard insurance where i bought the tires. After an hour and 40 minutes i was on my way with a quote for new tires. I looked in my paperwork (tires were only about 5 months old) and yes i had purchased the road hazard insurance - brought my car in there and i was told it was completely repairable - i was in and out in about 30 minutes, maybe less. I hate being ripped off! Susan E. read more

I have been holding now for 5:37! Have not spoken to anyone yet. They answered the phone and put me on hold immediately. I would like to have four tires, and alignment and a new battery but I guess I'll have to call somewhere else. Terrible customer service when you don't even acknowledge the person on hold. 7:11 seconds, Steve finally picked up the call from hold. Great, just got disconnected! read more

Outstanding Service and Professional Staff...Always Friendly and willing to listen!!!!

I spent 900 on tires with road hazard and a alignment. They were veey helpful when i was paying for the service. Unfortunately if you are not giving them money every single time you go they wont help you. Its been an extraordinarily difficult task to get them to follow up on services that ive pay for in advance. I bought a lifetime alignment on my vehicle and after 3 seperate visit, i still dont have my alignment. The manager insulted me by calling me a free loader??? I paid in advance for services that they should be doing!! Im not asking for any handouts. Im just asking them to honor their word. Three scheduled appointments and still no alignment. Then they void my warranty on my tires cause of improper treatment and lack of maintenance to the tire due to their negligence qnd unwillingness to do their jobs. I recommend going elsewhere for your tire or any services for your vehicle. Terrible people who lack moral buisness ethics. Do yourselves a favor and go elsewhere. read more