I had to put in a special order at O'Reilly's for a radiator hose. It had to be on special order so…read moreI had to pay $10 for shipping. The hose arrived and it was the wrong one. We took it back and they did have the correct one right there in the shop but it cost me $9.00 more dollars for it. I asked them if I would be able to get my $10 back from the shipping since the part was not the correct one and they said no on special orders they can't do that. What??? I don't understand that. I need every dollar because I am a senior woman on disability and I don't think I will order anything from O'Reilly's again. I do want to add they are always very friendly and happy to help you but that policy is not good.

Incredibly disappointed in their customer service yesterday. My sisters car battery was bad so I…read morefollowed her up there assuming they would help her change it but even though three grown men were working, they would only "carry it to her car for her...". Seriously? The two of us had to stand in the cold and jumpstart her car which probably took us longer than it would've taken one of them to change the battery.

Would like to say a big Thank You to the staff at O'Reilly's tonight. With the cold and wet ice…read moremixture coming down my battery gave out. They checked it and replaced it at no extra cost. When I said thank you they said it's no big deal. But to me it is! So thank you O'reilly's for finding great employees that care when they see how much a customer is stressing. Great service and great price. Its why I always come to this store!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This place is awesome! I work at a business behind this store. One of our customer's cars would not…read morestart after a closing. They were elderly and was calling a tow all the way to Sibley, Missouri. Our receptionist called this store and asked if the manager, Will, could come take a look. He came right over and it ended up being a battery, he replaced. Will went above and beyond! Thank you for being such a kind and decent person!!!

My battery was so low it wouldn't even read. Will, the store manager, checked my battery. I needed…read morea new one. He price matched to save me some money. Then installed it quickly. He was very nice and helpful. I will be back for all my parts needs!

This business is all about the customer, I was buying a rear end for my crown victoria and 2…read moreemployees came in on a holiday just to make sure that I was able to purchase it. They provide great service and are willing to go the extra mile for their customer. If I'm ever in the area again I will most definitely use their service.

first attempt to get a part from this place was a waste of time as I showed up at 315pm too and…read morethey refused to pull my part so I returned a couple days later in my tow truck after waiting an hour for the part the gate blew open and hit my emaculate truck! I documented the whole thing with pictures showing I was in a parking spot when it was struck. they were rude, tryed to act aggressive and denied any liability. still without my part had to wait another hour an a half! this place is a joke and it's employees are sketchy. if rather take my chances at pick n pull

Great, fast service. We were trying to leave Missouri and head to Indiana when our check engine…read morelight came on 15 minutes into our trip. He got our truck in/out same day for us.

I dropped my vehicle to take care of several maintenance issues (tires, oil), and also to repair…read moresome damage done by a curb that jumped out in front of me! They had my vehicle repaired quickly and for a great price!

i was having trouble seeing if my brakes were under warranty so shane at 931 ne sam walton lane was…read morevery helpful and patience with me helping me figure things out very great customer service

This place is awesome! I was bringing my old engine oil there for disposal but didn't have the…read moreability to carry it in with my little ones. I called them and they came out to grab it. Just wish they carried redline oil so I could buy it from them! I literally buy everything else for car maintenance from them.