1. Advance Auto Parts

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    Independence, MO

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    Advance Auto Parts

    1.0 (2 reviews)
    Open • 7:30 am - 9:00 pm

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    1 year ago

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    Ask the Community - Advance Auto Parts

    Bob Sight Independence Kia

    Bob Sight Independence Kia

    (50 reviews)

    SUMMARY: If you are looking to buy a new KIA because of their affordability and their 100k mile…read moredrivetrain warranty DON'T. KIA allows for up to 1qt of oil loss per 1000 miles and will waste your time with oil consumption tests until you are out of warranty. I purchased my 2022 Kia Soul new here several years back. I have gotten my vehicle serviced here exclusively and have had the following issues: -Backup camera went out causing an electrical short making my gauges and lights go haywire - fixed under warranty (happened under 60k miles) -Camshaft was replaced due to vehicle running out of oil and throwing up a check engine light - fixed under warranty (happened around 55k miles) My main issue has been OIL CONSUMPTION. Since my camshaft issue around 55k miles, my engine has completely ran out of oil between each oil change that I get every 5k miles. I have been informed that it is within KIA spec to lose up to 1 qt of oil per 1000 miles. My engine is 4.5qt which means it is within spec to lose all of the oil in my engine within 5000 miles. I have had 3 sets of oil consumption tests, 2 rounds each, from 55k miles to 89k miles. The first round of each set, my engine has been found to burn more than 1 qt of oil. After the first test, they keep the vehicle overnight and perform a fuel system clean and have me come back the next day to pick it up just to have to come back in another 1k miles for a second test. When I come back for the second test my vehicle is conveniently found to be burning less than a quart of oil. The issue is my vehicle continues to run out of oil between each oil change so either this fuel system clean is a band-aid to pass the test, or the results of the second test are being forged. After doing some googling, I found that this is a common business practice by KIA in general, not just this dealership. As I am nearing the end of my warranty it seems like I am going to have to continue to top off the engine between oil changes or get them every 3k miles instead. That being said, the ladies that ring you up and set up the rentals are both very nice and do a great job.

    Wouldn't leave ONE star!…read more This has been the most frustrating and unprofessional experience I've ever had with an auto shop. My car has been there since the end of July--nearly three months--and it's still not repaired. I was never told the part was on backorder, and after contacting my warranty company, I found out the part was actually available when the repair was approved in late August/early September. There's no reason this repair should have taken this long. They also tried to overcharge me, falsely claiming the extra cost was part of my warranty deductible, which my warranty company confirmed was not true. When I asked about accountability, Pete (the manager) said it was "neither my fault nor theirs" that the part was delayed -- yet no one ever communicated anything to me throughout this entire process. To make matters worse, Jordan hung up on me, and even after calling multiple times in one day, I still received no clear update on when my car would be fixed. They finally called me back, I got a call saying I have to pay prior to them even completing the repairs. I have never even heard of such a thing! I've had my car serviced several times by Kia and NEVER have had to pay prior to my services being completed! Despite the entire headache they have caused me! They also "mistakenly" thought I traded in my car which is why the communication also stopped! This dealership has shown zero accountability, terrible communication, and complete disregard for their customers. Not once have anyone thought to even apologize or take in how I felt as the customer! I would never, ever use this dealership again -- and I strongly recommend others stay far away.

    Fisher's Rv & Auto Sales

    Fisher's Rv & Auto Sales

    (2 reviews)

    Don't waste your time. He came and looked at my RV. Said he could fix it and would order the…read moreparts the next day. After a week of broken promises and un-returned phone messages, I finally said forget it and I found someone else.

    Buyer beware! This is the kind of used car lot they warn you about. I always try to give people the…read morebenefit of the doubt but in this case the dishonesty is just too glaring for me not to warn others. Bought a used '02 Honda CR-V from Mr. Fisher earlier this year with high mileage so I didn't expect the car to be in top condition. What we got however, was a lemon that was surreptitiously whitewashed to cover some very major issues. After both the "Check Engine" light and "Needs Maintenance" lights came on within a few weeks of purchasing the car and the A/C crapping out right before the hottest point of the summer, I decided enough was enough and took it in for service. What we found will probably cost us several thousand dollars to completely rectify. The catalytic converter is shot, a motor mount was broken loose and, of course, the A/C compressor is done for. The "Needs Maintenance" light was due to the catalytic converter and my mechanic said that that particular code could've been cleared from the computer and stayed off for about 3 months (about how long I've owned the car). The broken motor mount has caused the transmission to move about an inch out of position. The A/C was most likely charged right before it was put up for sale just so they could write "Blows ice cold air!" in the description and then slowly fade out once it's off the lot and out of their hair. These are all issues that are hard to discover (unless you're looking for them) on a test drive and from taking a cursory look at the car and engine compartment, as is standard in a car buying process. I undoubtedly share some of the blame for not inspecting the car more thoroughly before throwing down my hard earned money, I get that. But Nick made sure to keep the pressure on us by insisting there were other potential buyers willing to put down cash the same day. Knowing what I know now about how he runs this little operation of his, I am fairly confident these claims were disingenuous at best. Sure, he made it a point to tell me he "had bought the car from a dealership trade-in and hadn't looked it over himself" which he undoubtedly did to prevent me from writing up a review like this once I eventually figured out his little two-bit scheme. But that's not how you run a business, Nick. You don't get to say "I don't know anything" about something you put your name behind. Unless, of course, you don't care if your name gets thrown in the mud a time or two. Avoid this joker at all costs.

    Advance Auto Parts - autopartssupplies - Updated October 2026

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