Advanced Auto 16605 East 23rd St S · (816) 461-8801…read more I purchased a headlight switch and installed it. The switch failed the same day that I installed it. I was near an Orielly's, so I grabbed a replacement and installed it. The new switch works perfectly. The manager at Advanced refused to refund me for the defective switch. He told me that they cannot return electrical parts. He could give me another low-quality switch. I didn't need that because I had to fix it when it went out on me. Orielly's has never given me any trouble returning electrical parts. I guess I now know where to spend my money from now on.

If I could leave no stars I would this place claims the owner will take care of you with battery…read moreand then if or when you come back they won't do nothing for you I bought a battery let than a year ago won't hold charge was told to bring in they will help me out drove 25 mile to the store fore them to tell me there is nothing they could do would never go back or recommend them they will reply to these review that they would love to get more info tonight situation but notice leave no name or number.... super nice when you come in to buy something but dont return cause they will not be the same!!! Sad place

Would like to say a big Thank You to the staff at O'Reilly's tonight. With the cold and wet ice…read moremixture coming down my battery gave out. They checked it and replaced it at no extra cost. When I said thank you they said it's no big deal. But to me it is! So thank you O'reilly's for finding great employees that care when they see how much a customer is stressing. Great service and great price. Its why I always come to this store!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

The 1 star reviews bother me. I have been dealing with Bob Sight for a year or so. So far I have…read morenothing but god service on my Sorento. I have also found every one of the service team to be helpful, friendly and also funny. So far, so good.

SUMMARY: If you are looking to buy a new KIA because of their affordability and their 100k mile…read moredrivetrain warranty DON'T. KIA allows for up to 1qt of oil loss per 1000 miles and will waste your time with oil consumption tests until you are out of warranty. I purchased my 2022 Kia Soul new here several years back. I have gotten my vehicle serviced here exclusively and have had the following issues: -Backup camera went out causing an electrical short making my gauges and lights go haywire - fixed under warranty (happened under 60k miles) -Camshaft was replaced due to vehicle running out of oil and throwing up a check engine light - fixed under warranty (happened around 55k miles) My main issue has been OIL CONSUMPTION. Since my camshaft issue around 55k miles, my engine has completely ran out of oil between each oil change that I get every 5k miles. I have been informed that it is within KIA spec to lose up to 1 qt of oil per 1000 miles. My engine is 4.5qt which means it is within spec to lose all of the oil in my engine within 5000 miles. I have had 3 sets of oil consumption tests, 2 rounds each, from 55k miles to 89k miles. The first round of each set, my engine has been found to burn more than 1 qt of oil. After the first test, they keep the vehicle overnight and perform a fuel system clean and have me come back the next day to pick it up just to have to come back in another 1k miles for a second test. When I come back for the second test my vehicle is conveniently found to be burning less than a quart of oil. The issue is my vehicle continues to run out of oil between each oil change so either this fuel system clean is a band-aid to pass the test, or the results of the second test are being forged. After doing some googling, I found that this is a common business practice by KIA in general, not just this dealership. As I am nearing the end of my warranty it seems like I am going to have to continue to top off the engine between oil changes or get them every 3k miles instead. That being said, the ladies that ring you up and set up the rentals are both very nice and do a great job.

needed a battery for my suv and Shelley was so helpful and the kindest person. I found her…read moreknowledge of various things to be very helpful. Just a delight to know that people care and go above and beyond their duties. Will def be returning to this location in the future

From the owner: Your local Advance Auto Parts at 16605 E 23rd St S in Independence offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!