This is our first place we stop for car trouble, inspections and oil changes. CB has super friendly…read morecustomer service and they are always kind to offer a drink while I wait. The waiting room and bathroom are clean!! It makes waiting for my car to be worked on a breeze!! I love talking to Mr. Mark. He is so knowledgeable and kind. I don't know much about cars and he breaks down the car parts or car troubles for me, in a way that I can understand totally what is wrong with my car. I never feel taken advantage of, especially when my husband is away from work. I can always trust that this place takes really good care of their customers. I am very thankful to have a Christian Brothers close by when I need it. Thank you!! - Jessie G.

Normal service; set expectations to only do back breaks, no inspection on other parts...my dad…read morecalled to pay and was bamboozled into an $80 oil change. As a woman, I cannot stand when older men do not take direction and gaslight you or others.

There's no need to call and talk to manager. When I previously called and spoke to aanager it was…read moremade clear that Take 5 wouldn't accept responsibility for leaving g a coolant cap off my vehicle,which caused it to run hot. Therefore every chance I get I let people know to be aware of letting Take 5 service their vehicle in Any way. Therefore MO THANK YOU.

For some reason this says I'm from N. Charleston or that this was in N. Charelston, but it was in…read moreAtascocita, TX. Anyway... I came on Saturday and sat in the unmoving line for an hour before I bailed. I figured "eh, it's the weekend and everyone had the same idea as me - I get it. So I'm here on a Tuesday morning. Line is much shorter but still 2 deep in each stall. There are four guys working today and they seem to be all just walking in circles but not actually doing anything. I came for an inspection with one vehicle in front of me. 45 mins later (never saw them do anything to the truck in front of me. (Oil change I guess?) I finally pulled into the stall and was immediately asked about what oil I wanted. . The guy was like "bro, this is an inspection, WTH!?" This is also the guy that asked me why I was here when I pulled up so....not sure who he was yelling at. Anyway, it's now been 20 mins since I was asked to get out of the truck and go wait in the office. Still the same circle-walking. (Also, I'm now standing out front because something died in that office.) Since my normal mechanic shop stopped doing inspections because it was "no longer worth it", I had to come to this place. Never again. I'll spend the next year finding a better place and tell everyone I know not to come here. I'm at 1:10mins as of this writing. Someone shoot me please. Don't get me wrong. The guys are nice enough. It's just clearly no sense of urgency or organization.

I took my wife's 4Runner to have it inspected. They brought me a dirty engine air filter and cabin…read moreair filter suggesting they need to be replaced. Fortunately for me I do all of my own automotive maintenance. I came directly home and verified neither of the filters they showed me were from my vehicle. They were both acceptably clean. Please beware of being ripped of by this Jiffy Lube.

Lost tool in truck. Was told by 3 guys they were checking belt...for 20 minutes! Let me know it…read morewas good and drove out only to find my steering locked up by the tool the neglected to tell me they couldn't find. An hour later retrieved it. Promised refund and then charged their mind. If the incompetence wasn't enough. My dealer is actually cheaper too!

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

I took my mothers CX5 Mazda for an oil change. After weeks we noticed spots on the ground of our…read moregarage. After inspection, I notice not just the fact that their service technician had stripped the drain plug but as well that the car was leaking oil. Furthermore, after taking the car to another place we notice the car had lost more than 1 qt of oil. Please do yourself a favor and take your car somewhere else.

They have high prices, unreliable, unable to accommodate you in any way…read more They take advantage of you and careless about the customers. I will never come here again.

The team of guys were professional and helpful. Today was…read morethe first time I went there for an oil change and I was. Wet pleased. I will go back. The service was fast and reasonably priced.

My husband patronizes the Atascocita location and came in today for an oil change. Unfortunately,…read morethis experience was very disappointing. Moses repeatedly asked my husband to upgrade to additional services that we have never put in our vehicle. After my husband declined multiple times, Moses attitude seemed to change. He also did not come back and show my husband the oil stick or air filter during after the service. When my husband came home, he checked the oil himself and also inspected the air filter. We were told the air filter was fine, but after checking it ourselves, we found that it actually needed to be replaced. Now we had to go out & purchase and replace the air filter ourselves. We paid for a service and expected honesty, professionalism, and attention to detail. Unfortunately, this experience left us very unhappy. We went back and spoke with Cesar the manager in charge. Hope management will address this because repeat customers deserve better treatment and accurate service recommendations.

I typically come here for my state inspection due to the convenience of the business being in…read morewalking distance from the clinic where I work. A couple of weeks ago I decided to get an oil change here for the first time. Every time I come here, the gentlemen at the front desk are nice. And it's also nice that they can work on my car while I'm working.

this was copied and pasted from my google account…read more STAY AWAY FROM THIS SHOP, ESPECIALLY IF YOU ARE A WOMAN. KEEP THE BAD REVIEWS IN MIND!!!!!! UPDATE 9/12/2026: Paid my dues, was unhappy and just wanted them out of my hair. Left an unhappy review. The next day after paying my dues (for the coolant) they call me to finally break down the pricing (after multiple times of dodging my requests for it). Turns out they were charging me for a diagnostic too. but they failed to mention that IF they ran 2 diagnostic instead of 1, one of them would be free. if only 1 diagnostic was done then it would be full price. they NEVER told me they were only going to do one diagnostic. FAILED COMMUNICATION WHY ARE YOU GUYS NOT UPFRONT ABOUT PRICING AND CHARGES, YOU SHOULD NOT WAIT UNTIL THE CUSTOMER ASKS ABOUT IT. Unless i'm reading the receipt incorrectly, nowhere does it say that i was charged for a diagnostic. multiple reviews on google and yelp about them taking advantage of women. taking advantage of a single mom of 4. taking advantage of an elderly woman. and now taking advantage of a FULL TIME COLLEGE STUDENT. Calling customers even after they have paid just to harass them is NOT appropriate whatsoever. I genuinely did not see the point in making the phone call if I already paid. If you'd like better reviews and happier customers please be more compassionate towards others. as a service worker myself, you guys should know WAY better than to treat customers this way. I will be doing the most that i can to report these unethical practices. Corporate will be called, reports will be made, location numbers will be provided, and names will be mentioned. It should have been an obvious sign when one of their own employees told me while giving me a ride back home to go to autozone instead. EVEN YOUR OWN EMPLOYEES ARE AWARE OF THE UNETHICAL PRACTICES GOING ON HERE. ORIGINAL REVIEW 9/11/2026: told them to fill up my coolant because I was going to a different repair shop (after being quoted an insane pricing. $2.2k just to change my radiator+heater hose is ridiculous. i'm sure they purposely threw in some add ons or stuff that just didn't need to be touched). They were trying to charge me $141 just to fill it up! They reduced it down to $111 which is still an insane amount just for this service. Seemed like they were trying to dodge the breakdown of the cost. The labor cost for this service was $99.99, I promise you they barely broke a sweat doing this. FIND SOMEWHERE ELSE!! other than that, dude hispanic dude with the tattoos is cool lol

I went just to get an oil change and they messed up 3 of my tire sensors, with there free tire…read morerotation. They just kept trying to sell me stuff. My wife went 2 weeks ago to get a nail in the tire plugged, they told her the front brakes are worn. Now both the front and rear are worn. Just onre thing after another trying to sell something and it took 2 hours just to change the oil. I would not ever go back here and suggest no one else do the same. The place is just trying to rip people off. I tried as the business owner suggested to call but all they did was try to sell me something too. Instead of fixing the sensors they broke, they tried to sell me more at a discount. Wow!!!

10/10 for my first time at NTB (National Tire & Battery). Very professional and fast. Mr. Will, the…read moremanager, was extremely nice and made sure I was taken care of. I usually don't trust people working on my Tesla, but I had no issues at all. I'll definitely be coming back!

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

I scheduled to fix a nail in my tire yesterday and the appointment was at 930am this morning. Upon…read morearriving, i got a text to reschedule as i call them. They told me the machine is not working and we can try another location. But i have flat tire, how that will remedy my problem? I remember this last year, same location for oil change, but machine suddenly not working or just do not want my business. Im sure they are great, but today, unfortunately, i will not recommend this shop.

They are shady people whoever was behind the desk ask me to make a cash payment to him personally…read moreto install my tires after I paid for a service online and ordered my tires from a sister company (tire easy) to deliver to them so basically they had to just install and service like what I paid for but either the manager asking for 200 dollars cash is very unexpectable and unprofessional.