There's no need to call and talk to manager. When I previously called and spoke to aanager it was…read moremade clear that Take 5 wouldn't accept responsibility for leaving g a coolant cap off my vehicle,which caused it to run hot. Therefore every chance I get I let people know to be aware of letting Take 5 service their vehicle in Any way. Therefore MO THANK YOU.

For some reason this says I'm from N. Charleston or that this was in N. Charelston, but it was in…read moreAtascocita, TX. Anyway... I came on Saturday and sat in the unmoving line for an hour before I bailed. I figured "eh, it's the weekend and everyone had the same idea as me - I get it. So I'm here on a Tuesday morning. Line is much shorter but still 2 deep in each stall. There are four guys working today and they seem to be all just walking in circles but not actually doing anything. I came for an inspection with one vehicle in front of me. 45 mins later (never saw them do anything to the truck in front of me. (Oil change I guess?) I finally pulled into the stall and was immediately asked about what oil I wanted. . The guy was like "bro, this is an inspection, WTH!?" This is also the guy that asked me why I was here when I pulled up so....not sure who he was yelling at. Anyway, it's now been 20 mins since I was asked to get out of the truck and go wait in the office. Still the same circle-walking. (Also, I'm now standing out front because something died in that office.) Since my normal mechanic shop stopped doing inspections because it was "no longer worth it", I had to come to this place. Never again. I'll spend the next year finding a better place and tell everyone I know not to come here. I'm at 1:10mins as of this writing. Someone shoot me please. Don't get me wrong. The guys are nice enough. It's just clearly no sense of urgency or organization.

I took my wife's 4Runner to have it inspected. They brought me a dirty engine air filter and cabin…read moreair filter suggesting they need to be replaced. Fortunately for me I do all of my own automotive maintenance. I came directly home and verified neither of the filters they showed me were from my vehicle. They were both acceptably clean. Please beware of being ripped of by this Jiffy Lube.

Lost tool in truck. Was told by 3 guys they were checking belt...for 20 minutes! Let me know it…read morewas good and drove out only to find my steering locked up by the tool the neglected to tell me they couldn't find. An hour later retrieved it. Promised refund and then charged their mind. If the incompetence wasn't enough. My dealer is actually cheaper too!

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

Excellent! These guys really know customer service. I'm always a little hesitant to go to auto…read morerepair shops because part of me is wondering if they're going to rip me off because I don't know much about cars, but Driver's Auto Repair has earned my business from here out! I came in because of a weird sound in my A/C, after a quick look, they removed a piece of paper that has gotten stuck (‍). I also needed an inspection, but needed a light bulb changed first. With any other auto repair shop it would've been a high labor cost plus the bulb. I told them I had the bulb in my glove compartment because I was planning on looking up how to do it to avoid unnecessary costs, but they went ahead and replaced the bulb for free. And since it was my first time visit, they did the inspection for free! I will ALWAYS go here from now on, this is how you run a great auto repair shop!

I took my mothers CX5 Mazda for an oil change. After weeks we noticed spots on the ground of our…read moregarage. After inspection, I notice not just the fact that their service technician had stripped the drain plug but as well that the car was leaking oil. Furthermore, after taking the car to another place we notice the car had lost more than 1 qt of oil. Please do yourself a favor and take your car somewhere else.

I have had great experiences with Take 5 for Oil Changes. I recently took my truck there for a…read morediagnostic check. Nathan was my mechanic and he was informative and brutally honest. I ended up getting a new car and selling my truck. Nathan also recommended the financing app he used and it was a success. I was stuck and juggling to make it all happen. Thanks to all the employees for going above and beyond!

On July 30th, I went in for an oil change and it was performed by Thomas, who mentioned that the…read morecar needed extra oil. Unfortunately, he ended up putting too much oil in my car. When I drove out of town, it caused internal and external damage to my turbo engine. I filed a claim, and it has been 2 months now, but they are still deciding whether they are at fault or not. My car was towed to Meineke, and the diagnostic confirmed that there was indeed too much oil in the car which caused damages to my turbo engines and burned the seals and that is why oil won't stay in. I had hoped that they would take responsibility for their actions, but unfortunately, it's the opposite. I am now dealing with Fleet Response, and this company is extremely unprofessional and never calls back. They come up with every possible excuse when it comes to the repairs for my car. First, they claimed that they don't drain the oil from the drain plug, and now they are asking for oil blowback pictures with no oil in the car. I want to point out that I'm not saying all the technicians are bad, because the manager, Derrick, has been very helpful throughout this situation. However, Thomas could use some extra training, and Fleet Response needs to do a better job at responding. Needless to say, I am not a happy camper!

10/10 for my first time at NTB (National Tire & Battery). Very professional and fast. Mr. Will, the…read moremanager, was extremely nice and made sure I was taken care of. I usually don't trust people working on my Tesla, but I had no issues at all. I'll definitely be coming back!

I went just to get an oil change and they messed up 3 of my tire sensors, with there free tire…read morerotation. They just kept trying to sell me stuff. My wife went 2 weeks ago to get a nail in the tire plugged, they told her the front brakes are worn. Now both the front and rear are worn. Just onre thing after another trying to sell something and it took 2 hours just to change the oil. I would not ever go back here and suggest no one else do the same. The place is just trying to rip people off. I tried as the business owner suggested to call but all they did was try to sell me something too. Instead of fixing the sensors they broke, they tried to sell me more at a discount. Wow!!!

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Hey everyone , had to finally post my experience here at PePboy's Atascocita, I've been coming to…read morethis local satellite location. I originally came for an alignment, after speaking with Johnathan he shared all the different types of service that were done here. After closely doing research on my vehicle's need it has 75,000 miles , I went with complete transmission flush and rear end differential oil change. These are just some service key necessities that you won't think of. As they did these services I ask if they could go thru the entire SUV with a fine comb to make sure it is in good shape. This place is so awesome they were able to give me a ride home I live within 3 miles so it was great. Most places won't do this you have to wait or grab an Uber. Later on I got the call there were some concerns with a bearing and 1 more issue , these are the items that if not taken care of will cause more damage more expensive one's. I'm super grateful i came in to just do an alignment, there are things you just don't think of that the techs & staff at pepboys will notice. I got the entire service done on my SUV. After this service I was so happy with the outcome I made an appointment for my BMW 430i for alignment. I asked Johnathan to check it make sure it was sound they found out my tie rods needed to be changed. I got this service done as well. I also got my fuel system cleaned just maintenance. Hey I forgot to mention to check out there online coupons, great savings. They have great financial options just in case you run into some snags on items you weren't expecting . I would like to say Thank you to the entire staff at Pepboys atascocita - Johnathan , Zaraha ,Antonio keep up the great work and customer service. Ok Thanks guys and to all Yelpers this is the place you want to go to - Happy Yelping!! P.S. To PepBoys Corporate- The signage needs Some love you really miss you guys are there . I only noticed PepBoys was there because I went to Walgreens.

I scheduled to fix a nail in my tire yesterday and the appointment was at 930am this morning. Upon…read morearriving, i got a text to reschedule as i call them. They told me the machine is not working and we can try another location. But i have flat tire, how that will remedy my problem? I remember this last year, same location for oil change, but machine suddenly not working or just do not want my business. Im sure they are great, but today, unfortunately, i will not recommend this shop.