Efficient. Professional. Alex took good care of my car on a very hot day. Great crew. Couldn't be…read morehappier.

Always friendly and efficient. Rolli and Xavier along with the other employees were nice and…read morecommunicative . I requested the basic oil change service along with an oil additive for my long range driving. It's a better value since I do receive email coupons periodically. They get the service done quickly. I feel the price is reasonable and competitive.

Great service, missed my appointment and they so got me in and had me out of there fast.read more

Honest and professional work!! They let me know every detail of what they were doing and inform me…read moreof any discrepancy they found at the moment. No hidden fees, no extra charges, you are in charge of your wallet with this guys. Coming back soon for extra work. I only went there for transfer my tires to new rims and got the best service I got in Hanford when it comes to tire services!! Thank you guys!

Today I made a phone call to oil changers about my car problems. Jaun the asst. Manager was very…read moreknowledgeable and had a very upbeat attitude. I told him what I needed and asked me to come on by. When I arrived everyone greeted me and made sure I was good until I was up. I took a look around the shop. Everything was clean and neat. The workers had such great communication. I came in for a power steering flush. But juan seen a problem and found something more. He straight out told me he wouldn't feel right doing the service I needed if it was still going to leak and my pump was going out. The tech sean started to clean my window and they also check my car out for other problems. Juan topped me off with the power steering fluid and wouldn't charge me a thing. I was In shocked and impressed. They wrote down what I needed and where to get it done. They have won my business the next time I need an oil change or other things to my vehicle. Manager Andrew you have an incredible staff and have a fantastic work environment. I'll be back for sure. Thanks alot guys. Keep it up

I have gone here regularly for my Toyota Sienna. Everyone I have ever worked with is great…read more I want to give Joe a shoutout for being so kind, professional, and most of all informative and providing some basic education on the importance of these maintenance to my daughter and I.

Technician Noah did a fantastic job explaining the service repairs needed for my son's car. My son…read moreis in the Navy and is stationed close by this Firestone location. He had to drop off his car on a Sunday to get vehicle issues addressed before his deployment. The manager went above and beyond to allow me to pay for my son's repairs over the phone so that he would have one less expense to worry about. This Firestone Complete Auto Care location has great customer service and I would recommend it.

So far I've waited over an hour past my appointment time for an oil change…read more There are windows in the waiting area so I can see the shop. There is one character who's sat on his butt for most of the hour +, and two other techs who are literally twiddling their thumbs. Piss poor service, entitled jerks for techs.....

Want to give a huge thanks to the whole team at Carrolls. Rolled on home with a flat on my back…read moredriver's side tire. I got a quote from another company for two new tires and couldn't believe the outrageous cost. So, I called and spoke to Marty, he gave me an incredible quote. By incredible, I mean half the price of the other guys. But, that wasn't all, he asked if I wanted my tires rotated and I did (they were in desperate need of that). He told me everything would be done quickly. I rolled my eyes and took a seat thinking I would be waiting for the next 45 minutes. I was wrong, thanks to Johnny 5- the fastest hands this side of the Kings River. Everything, EVERYTHING, all four tires, rotated, attached, all of it...done in 12 minutes. Shortest wait of my life. Thank you for squeezing me in and turning a stressful event into an enjoyable one.

I first got there the dike at the front gave me attitude then the two fat tall dudes were to lazy…read moreto balance my new tires and asked me if wanted them balanced like cmon obviously. Over charged for a shitty service job and didn't balance my tires right

walk-in oil change and told it would be an hour and a half. no prob as i am in no hurry. car was…read moreready in 36 minutes! friendly customer service and clean waiting room with comfy seating/tv. a few minutes after i left they called me to let me know i left my ice tea behind. thanks guys for going above and beyond!

My dad took in his Ford for a service because we were going a long road trip so he wanted to make…read moresure we got an oil change. My dad drove this vehicle to LA started giving him a code. It has NEVER happened before. We had to tow the truck back from Grapevine to Tulare !! We took it back to tell them it was something they did wrong !! They said it wasn't them?!? Went and got it fixed somewhere else which ended up being a super expensive fix. DO NOT TAKE YOUR CAR HERE!! Horrible service !

Great service above all. Being new in town, I initially went to Les Schwab. They lied and wasted my…read moretime with service timing - so I left without any assistance. Big brand tire got me right in, did a phenomenal tire rotation and got me out the door with no charge in 30 mins. This is YOO TIER service and deserves a recognition! I highly recommend here - reviews speak for themselves. When I need new tires for my Raptor, this will be my #1 pick. See you soon!

These guys are great. Customer service is off the hook. They know how to take care of customers…read moreand keep you coming back. I've brought both of my cars in for service. They did a wheel alignment on my Honda, and a week later the car was pulling to the right. Called them up and they said bring in and we'll take care of it. Of course they did and no charge whatsoever. They take ownership of issues and offer real world solutions that define what customer service is. I now go there for tire service, oil changes, and even mechanical issues my car may have. Customer service aside, they also have great pricing on tires and services.

I wish I could give more stars, 5 isn't enough to communicate my experience. Yesterday was the 4th…read moreof July & also the morning that my 4 Runner wouldn't start, but just gave a rapid clicking noise before giving up the struggle. I was praying it was the battery & not something more serious, which seemed confirmed when AAA sent a tow truck that gave us a jump (& then it started). I live in Kingsburg & with the holiday, the local mechanic was closed. 4 Runners typically keep things more complicated, so I knew I needed a more serious mechanic to replace the battery than going to the local auto parts store. Enter the Pep Boys. I called to make sure that they would be able to help me. I spoke to Vince, the manager. He told me to come over, but that they were starting to get busy, so I needed to be prepared to be there for a little while. I went straight over & they were indeed QUITE busy! Vince was AWESOME. Seriously. Like, I'm sure when he leaves work, he puts on his cape & mask & helps people in need. They had my battery in stock (huge blessing) & he told me that it could be a couple hours, but he was hoping for sooner. I took that opportunity to walk over to the Hobby Lobby across the parking lot. 45 minutes later, yes 45 MINUTES, I got the text that my vehicle was ready. Not only were they able to see me on NO notice, but I didn't even have time to enjoy their clean, cool, & very comfortable waiting room (filled with snacks & coffee), because I was still at the Lobby when they pinged me. Also, I'll be honest, I was expecting the pice tag to be at least $75 more than it was. The guys in the garage were friendly & respectful. All the people that I interacted with in the office were so helpful & kind. I have never worked with Pep Boys before, but I absolutely will again & can't recommend them enough. I'm incredibly grateful for Vince & his entire team, they saved me on this holiday weekend when I needed saving.

Went in for an oil change/tire rotation. They didn't even do it. I have a Tacoma, my back driver…read moreside wheel has scuff marks on the rims from an accident and I had purposely left one bolt loose on my scrape pan. When I got the truck back, my tires were still in the same position, scrape pan wasn't even removed and my oil level was still low/dirty. Do not waste your time here. Do not waste your money here. They do not do any maintenance here. They just make you sit in the waiting room for an hour while they do whatever is they do.

Came in for an oil change after months prior head work. They checked the tork on the bolts and…read moreadvised me of some issues to watch. Thanks Bobby ! The value of trusting Henry's is worth the money.

They always got us in and out and fixed the vehicle and didnt cost much or add on anything extra.read more

I Came here on a Friday night, semi busy but we got helped really fast! I came in because my…read moretaillight burned out and needed a new light replaced. Eddie helped us and was very knowledgeable about his products! Once my boyfriend gets into any hardware, auto parts store its like he has a million questions haha Eddie was great with answering all his questions! We will definitely be back because of the great customer service and reasonable prices!

Shoutout to Matthew B at AutoZone--he was super helpful and patient. Took the time to explain what…read moreI needed and made sure I got the right part. Great customer service, appreciate the help!