When it comes to getting your car worked on who do you trust? I needed rear brakes for my 2012…read moreMazda. It used to be so easy to fix my own car but now? I asked a good friend of mine who was a mechanic in the US Army where I should go after I figured out I couldn't easily get it done myself. He recommended Les Schwab! I contacted them, got an estimate, and had AAA tow my car there! Yep I had to have it towed, brake fluid started leaking. This Les Schwab did the job, did it right, and for a very fair price! And...I have a great warranty....something I couldn't have given myself! They also gave me a Veteran Discount! Now I can say I Trust this Les Schwab, and you should check them out! Good job team Schwab! I appreciate you!

Had filled up my tires, due to the temperature change at a new air station at the local gas…read morestation. The air chuck compromised two of the air stem valves, on my tires. Took it to Les Schwab the next morning and the got both repaired. Alejandro was friendly, knowledgeable, and professional. He had the issue diagnosed promptly and did a thorough inspection of all four tires. He is truly the example of what a model, service tech should be. Highly recommend Les Schwab for all of their available services. They offer many that are complimentary, once you have an account with them.

Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Service was excellent. Fast and courteous. I'll definitely return if I need any work done.read more

I got my oil changed and some filters changed here for the first time and all I can say is they are…read morevery nice people, affordable, and do a thorough job. I'm going back tomorrow to fix an issue I had with my skid plate and their customer service with Brian has been awesome fitting me in. I suggest going here for your auto needs!

We were ripped off big time. Taking our truck in for repair of the transmission to asses what…read moreneeded to be done. We were charged $800.00 and told the transmission was fine. The majority of the cost was for a diagnostic, which we told them it was only the transmission we wanted checked. When we got the truck home, bults were missing from the shifter plate on the transmission. They took it off but didn't put back on leaving the shifter rattling around. We were told the transmission was fine. We took it to another shop where we discovered the transmission was shot. When we approached to owner we were dismissed and no consideration as a customer at all. No working with us at all. I would not recommend this shop to anyone.

The service was done professionally and the entire experience was *******. The waiting room was…read moreclean and inviting.

I've been meaning to leave this review since December 2025, but initially I just figured I just…read morewouldn't go back and moved on. But I just got my truck back from a trusted mechanic and it reminded me exactly why I need to say something. I used to trust this shop back when it was Integrity Tire. Since EAS Auto took over, the entire feel of the place has changed. The first time I brought my truck in after the ownership change, they tried to sell me over $2,000 worth of repairs, including replacing the head gaskets, in addition to a new serpentine belt "with obvious cracking" on a truck with only 70k miles. That immediately raised red flags because a couple months prior I had the truck inspected by a highly reputable mechanic, and the only things they found were brakes and transfer case fluid. Still, I second-guessed myself because EAS acted so confident and pushy about the repairs. Fast forward to now: I just had the truck looked over AGAIN by a trusted mechanic and specifically told them to check for ANYTHING that needed attention. Their answer? Rear brake pads and an oil change. That's it. So if I would've blindly listened to EAS Auto, I could have been out thousands of dollars for repairs that apparently were never needed. What really bothered me was that the same lady at the front counter who handled my visit was also the one pushing repairs on the young girl sitting there while I waited. She carried herself like there was absolutely no chance she could be wrong and talked with the confidence of someone presenting catastrophic issues that needed immediate attention. Maybe some of the repairs were legitimate, maybe not, but the sales pressure and certainty behind it felt exactly like what they did to me. The difference is I was comfortable saying, "No, I'll have my mechanic look at it." The honesty and trust that Integrity Tire used to have feels completely gone. I won't be back, and I'd strongly recommend getting a second opinion before approving expensive repairs here.

It's helpful when mechanics respond back, but when the estimate is requested from the customer with…read moredetailed information, a quick quote in writing with the reply message is great, because the customer can easily compare the written quotes from all of the mechanics responding. Even a rough estimate is enough to go by , so that can be done. Every mechanic who replied said to call them for the estimate, which is no different than a Google search and calling them all individually, writing down details and having long conversations with each person...et...etc..etc.. I decided to go to Advance Auto Parts in this case and for the specific party far needed, they were able to quickly install it. It was $200.00 plus a 20.00 tip which saved me a lot of money in this case (Mass air flow sensor). I got a quote for AC sevice from Brakes Plus for only $125.00 plus freon, when the Yelp estimates I saw for that said I could expect to pay is $2,000! C'mon Yelp, just give everyone actual information about what to expect! Thank you, Tamara Henry

Took care of my Truck numerous times. The Job went well. Replaced both rear leaf springs and rear…read moreshocks. The price was fair for the job. Great Job. Thanks Accurate.

**INTEGRITY**CUSTOMER COMMITMENT**INCREDIBLE VALUE**RESPECT**…read more Took my Econoline van in for an antifreeze leak. Got an estimate for the water pump and thermostat for under 1500. A friend asked me to try her place instead so I took it to EAS who told me they could beat that price but then gave me an estimate for $7000 worth of work! I was embarrassed to go to back to Trust Auto Center and ended up paying $3000.00 to EAS!!! This was more than double what TAC provided. After paying the $3000 I noticed leaks on my driveway again and took my van back to EAS. They charged me another $800.00 for additional work! Noticed MORE LEAKS and brought it back to EAS a 3rd time only to be told I read the repair order wrong and what was typed out by their employee read one thing but meant another and I was in error for presuming PRINTED repairs on the RO had been done. (And a lot of blame on the employee that helped me who was not longer employed) Tail between my legs, I drove my van back to Trust Auto Center and Andy and Joe spent over a hour with me helping me understand EAS's invoice, the work EAS had done and what I how I needed to communicate with EAS to remedy my problem. TAC did not do any repairs on my van. They knew when I went in with questions that they were only educating me. TAC NEVER CHARGED ME ANYTHING, NEVER MADE ME FEEL LIKE I WAS STUPID FOR GOING ELSEWHERE AND NEVER SPOKE ILL OF THE OTHER SHOP!!!! My initial decision to take my van elsewhere was respected, I was communicated to in a language and manner I understood, and I wasn't charged anything for over an hour of the owner and shop managers time! Trust Auto Center will always have my families work!

These guys are awesome! They've been taking care of my diesel Excursions for years, as well as my…read moreother vehicles.

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.