went in Thursday at 2:30 and was done well before 3, did a great job , very professional,…read morerespectful, and great experience overall. spent 75 with a coupon ( search valvoline coupon in google )

Good service, good products, doesn't take you too long but they are expensive. Maybe the cost of…read moregetting you oil change is more than I think it should be but I never get out for less than $115 with a coupon. The expected upsell isn't too pushy. I'm glad they check the lights. Some of the lights are tricky to replace and I wonder how well stocked they are. Either way, I'm glad they test because lights working correctly is a big safety issue. One issue I really don't like is they put on the sticker that recommends oil change after 3,000 miles. Most cars manufactures spec out a higher amount. It's not honest and for people like my wife wouldn't know any better.

I had a great experience. The team was attentive, knowledgeable and took the time to explain…read moreeverything clearly. They provided helpful information throughout the process and answered my questions. The service was quick without sacrificing quality, and I really appreciated their professionalism and honesty. I would definitely recommend this shop to anyone looking for reliable and trustworthy automotive service.

I brought my car in for a $20 oil change after I saw this advertised on a billboard on I-71. My son…read morebrought his car in about a week later, and was charged $60 for the same oil change. They said their special had expired. They should give you the cost up front so you don't get an unexpected bill.

8:06 Saturday - I pulled into Donovan's Express Care…read more 8:17 Saturday - I drove away from Donovan's Express Care with new oil and filter, all fluids checked, and tires at requisite pressure. During my short wait, I read in a tidy little waiting room with no blaring television. I appreciate the silence -- don't go changing! Locally owned since 1958.

Had a very minor fix and these guys handled it with no problem and didn't even charge me…read more Could not recommend these guys enough!

If you have any tire issues, please stop by here! They have a great crew, got my tire taken care of…read moreright on time, and the price was very reasonable. I really appreciated their service. While I waited, I took their advice and walked around the church and the neighborhood, and even stopped for some tacos. It turned out to be a really nice area to spend some time while waiting for the tire to be done. I would definitely recommend them!

NEVER AGAIN! They…read moregot my car at Sunday noon. Said the needed tire would be on the delivery truck at noon Monday. Calls then and said no tire, and they would get it right on it the next day. On Tuesday, they wait until 5:30 p.m.to start working on it because they had "had a busy day". Hopefully ready at 7 p.m. Poor judgement on the part of the manager to put my car low priority after Firestone's delivery blunder. I will never return.

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

Not sure how to rate them but I came by one day needing an oil change. Sign was on open and garage…read moredoors was all open. Not a soul in sight and front door was locked. Not sure what the deal was. Just went across the street to another oil change place. Would have been nice to know why the sign was on,doors was open and posted hours said they was open but no one there.

I've been going here since I moved to the area 3 years ago. I have had good experience at this…read morelocation with my maintenance work. Everyone is always friendly... after viewing the other reviews I thought I should post my experience.

I've been here twice for tire issues. The first was me popping a tire. That time it was around $300…read morefor the right size tire on my SUV. Funny enough, I came back in for a leak on that same tire 6 months later. This time it was only $20 to patch the hole from the nail. Both times I stopped inside for immediate help and they were able to help within a few hours. Definitely my go-to place in the area.

Service is always great and gets me in and out in a reasonable time. Always have coupons and…read morediscounts which helps tremendously

Slightly peeved- My…read morecar lost power merely twenty feet across the street from this location but the staff refused to help me out since my car was across the street and not in their lot. I understand the policy, but you could literally see my abandoned vehicle from the counter of the Autozone. When I finally got my sister (kids in tow) to help me jump start my car (with her minivan) and get it to Autozone, I asked for the battery to be tested. The guy didn't remember me from an hour earlier when I had asked for help and didn't understand what I needed. Finally, he checked the battery (had only 6-volts) and told me that he'd bet that both the alternator and battery needed to be replaced. He should avoid casinos.

I cannot say enough good things about this particular Auto Zone. I went in on a Sunday afternoon,…read moreand it was a hotbed of activity. I had barely walked through the front door before I was greeted by Candiss and asked if I needed help with anything. Not only did she help me find the headlight that I needed, she also replaced it. Let me tell you, that light is a pain in the ass to reach, and she did it all without complaint. She was kind, knowledgeable, and I felt very well taken care of during the whole visit. Thanks so much!