I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there

I'm from Tuscumbia and was driving home from Birmingham when I had a blowout on I-65 in a pretty…read morerural area. It was over 100 degrees, and after sitting in my vehicle for a while trying to figure out what to do, I realized I couldn't get a mobile tire service and, since it was Saturday afternoon, most shops were already closed. I ended up walking nearly two miles to a gas station for help. When I got there, the attendant didn't hesitate--he said, "Warrior Tire." That recommendation turned out to be one of the biggest blessings of my day. When I was finally able to get my vehicle to the shop, I explained everything that had happened, along with my history of tire issues. I also shared that I've felt taken advantage of by repair shops in the past because I'm not very knowledgeable about cars. Anita at the front desk and the guys in the shop treated me with so much kindness, honesty, and respect. They took the time to explain everything in a way I could understand and were completely transparent with me. Unfortunately, the news wasn't what I wanted to hear--my vehicle was beyond repair--but they were honest instead of trying to sell me something I didn't need and letting me leave in a very unsafe vehicle like previous shops had apparently done. As a single mom who works in the nonprofit field, losing my vehicle was one of the hardest days I've had in a long time. Reliable transportation isn't a luxury for me--it's how I take care of my daughter and get to work. I was emotional, and every single person there was patient, compassionate, and understanding. Since I live about an hour and a half away, they even allowed me to leave my vehicle there because it wasn't safe to drive. The person who had brought me to the shop had already left because we thought my vehicle would be repaired, so I was stranded trying to figure out how to get home. Anita went above and beyond by calling one of her personal friends, who drove me all the way back to Tuscumbia. They wouldn't even let me pay for gas. In a world where customer service often feels rushed and impersonal, Warrior Tire reminded me that there are still genuinely good people out there. They didn't just help with my car--they helped me through one of the most stressful days of my life with compassion and integrity. If you're ever in the area and need honest people who truly care, this is the place to go. I'll never forget the kindness they showed me.

This past summer, driving from Huntsville to an out of town trip, my minivan broke down at the…read moreVolero gas station off the Hayden exit on I65. I was panicked because I was alone with my three children and had no idea how we were going to get home! I looked on Google maps to see if I could locate a repair shop nearby and found Warrior Tire & Auto Service. They were so kind and the owner himself drove over to the Volero gas station to inspect my car. He got it running enough to drive it back to their shop where they promptly fixed the issue. Jeff took the time to explain everything to me and even offered to talk to my husband on the phone. I'm so grateful for his kindness, generosity, and hospitality. If I lived nearby, I would use their shop exclusively for all my car repairs. Highly recommend!

Zach is a legend. Helped me and my wife when we were in a pinch. Saved us tons of money and was…read morevery professional. Thanks Zach

I have bought at least 4 sets of tires through Discount Tire. My past experiences have been…read morereasonably good, but this latest set has tested me. I originally somewhat reluctantly purchased a set of Cooper tires knowing a 30 day free exchange warranty was offered. After riding on them for about 2 weeks I decided the ride was too much of an off-road feel where as I was prioritizing a highway ride. I elected to pursue the exchange. Moving to a tire listed at $20 per tire more resulted in a proposed added cost of $500. I looked closer at the breakdown and learned that in addition to the expected $80plus tax, I was to be charged for: 1) a new tire warranty. I was told at this time that the previous tire warranty I purchased for $25 per tire or 15% of new tire cost was non-transferable. Not only non-transferable but also non-refundable. This is probably covered in the miles of pages of terms and conditions but wasn't made clear to me. 2) The tire balance and mount which the company website stated should be waived was not. 3) To make the change, I had to waive the new tire warranty that would have added $35/tire or an increase of $140. A business that advertises honesty isnt as transparent with their advertising as expected. I'll be looking elsewhere for my next tires.

Been here a couple times now. No appointments, so first come first serve which isn't bad if you are…read morejust dropping off. They are no BS. They will recommend but not pushy and tell you straight up if it's needed or not. I'll be going back for sure. Great service, quality and value.

Honest reliable courteous service quick I drive 40 miles to have my car serviced here. They are…read morevery reasonably priced.

My daughter and I had a great experience today at the Express Oil Change By Wal-Mart on 280. My…read moredaughter is a new driver so I took her to get her first oil change and Lindsay was so kind to my daughter and took his time to make sure he showed my daughter how everything worked on the car so she would feel confident the next time she gets an oil change without me. He was very patient, kind and respectful. His parents should be proud. Thank you Lindsay!

Another great experience at Express Oil change! Definitely stop by and come see Chase! He does…read moreoutstanding work every time!

Had an issue and it was resolved professionally, Jeremy did a fantastic job. Would recommend these…read moreguys.

These guys are great. Everyone who works there is polite and helpful. I had a flat tire and came…read morerolling in on the rim. They took a look at it and said it was just the stem. They fixed it for me in minutes. I hadn't bought tires from there before, but I tell you I will next time I need tires. They aren't any more expensive than WalMarts. But unlike WalMarts staff they are all helpful and know what they are talking about. I can't recommend these guys enough. This Goodyear will make you have a good day.

A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.

I give the place 5 stars, the owner works there too, they are quick and no games. He is blunt,…read morehonest and competitive, been going for over a decade with our 3 cars. I love how people complain cause they charge for air or pressure check. Hey, they get paid to work, if they aren't changing tires or doing alignments they aren't getting paid.

as a woman, it is hard to feel like you can trust the people who are taking care of your car,…read moreespecially when you don't know that much about cars. However, since the first time that I came to Franklin automotive, not only was I well taken care of, but I was given trustworthy and reliable information. Today was the third time that they have taken care of my car in the past three years, and the service was incredible! I had planned to wait at a coffee shop nearby, and they offered to drive me there so that I could wait comfortably for my car service to be done. When it was over, they called me and sent someone to pick me up, every person who I have interacted with at Franklin automotive is not only kind but also very good at their job. So grateful for this auto repair shop!

Just bought a 2017 vw tiguan and needed an inspection to see what i needed done for the car. The…read moreonly thing pressing was a serpentine belt. Several days later my car wouldn't start and my engine light came on. It turned out to be a key fob battery. When i fi ll up on gas in an area that was potentislly unsafe i had gased up leaving my car running apparently this is whst caused my engine light to come on not to mention a fire hazard. Apparently, static electricity can cause and explosion. In my defense, i am an 80 year old widow living on a pension. In the 40's and 50's not only were there no cell phones, there were no computers. You can see how vulnerable i am. Nic and Brody have listened patiently and provided all the info i needed. Infact i was given a list of all repairs that were needed and the corresponding price. These were divided into those i needed right now, those that coul wait a momth,, and those that could wait longer. They both approached me with respect and kindness which has prompted this review. This is background so you will understand my impression of this busiiness. First of all they were.johnny on the spot. I arrived and they promptly got my Tiguan(my baby) back after Nic and i discussed that she Was a used car and i love her and wanted to take care of her. I had just driven her from the car lot. I wanted to check her out from bumper to bumper. Not only did their mechanics check her out, they provided me wuth a listed in order of priority and cost of each. I was prepared to leave when Nic said to me that the serpentine belt was about to break. I thought Nic was going not going to let me leave wi th it in the condition it was in Nic sent one of his workers t7o go get the belt and put it on. Took an hour including picking up the belt. I got the feeling he was trying to inform me without scaring me. What did i know about serpentine belts.Not a thing! Everyone i encountered behaved that way. I have not felt that way since my husband passed. It was quite touching. Now i learned a new woŕd KeyFob. It has a CR 2032 battery. If the battery is dead so is your car. Lesson # 2. Now being 80 at night when i needed gas if i felt frightened, i would lea e the car running while i gassed up. Did you know that would cause the engine light to come on. Lesson #3. Or that you should never have the car running while gasing up because like static Lesson #4 electricity could cause the car to catch on fire or worse.