I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

Great service!! And I felt they were safe and very honest! Affordable prices and went the extra…read moremile to take care of me. All staff was very friendly, which made my horrible day a little easier.

Took my truck in and got a new transmission or repair transmission it lasted one year and 7 Days of…read morecourse I took it back had to buy another transmission got the extended warranty as it was about to expire it started slipping I took it in they kept it 3 days said they couldn't find anything wrong of course a month later it stopped working I took it back in immediately said never mind I'll take it somewhere else they said it was too late they had already started working on it and I had to pay them $500 to get it back they basically held my truck hostage for $500 I took it to another location they were nice enough to credit the $500 towards their transmission which was already $600 less than aamco was charging that was 3 years ago I haven't had any trouble with it

I've been taking my vehicles to Panos for a couple years now. They've always done great work for me…read morebut I'd like to share about a recent experience where they truly went above and beyond for us. We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case. Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops! This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.

Always do quality work- will give you trustworthy advice about your vehicles condition and make the…read morerepairs correctly. They also advise when you should wait or not have a repair or service! My family has used their services for many years now.

We have been coming here for a few years now. We were looking for a new place to bring our vehicles…read moreand they had been highly recommended to us. Since then, we have always found them to be very helpful and not just trying to upsell us to some other service. We have gotten brakes checked / replaced, oil changes, and other misc services as our vehicles have needed them. They can get backed up, so I'd recommend calling and see what their wait is like and how long they might expect to get your vehicle back to you, just in case. They do have a key drop-off box if you are needing to leave your vehicle their overnight or before they open.

Just had a 4 wheel alignment done after a poor alignment from Durrell, and they did it right! They…read moredidn't just adjust the toe, they did the camber and caster as well. I will never return to Durrell, who told me I had 4 bad tires, which were new. A+ provided a printout showing how much each item was off and the degree of adjustments made. I would trust A+ to do all future repairs to my 2009 Dodge Ram truck! They get an A+ rating from me!

Always prompt, professional and fair. I am really glad I found them and glad they landed in…read moreTrussville. Richard Alderson

From the owner: We specialize in ALL types of automotive repair- Brake- AC- transmissions- engines- oil changes-…read morebelt replacement. Any type of regular maintenance or break down.

They're listing items for $400 less than anywhere else on FB marketplace…read more I called to put a deposit down for them to hold the item. The very nice salesman asked if I'd like a final invoice first, I said yes. He called me back and told me the price went from listed at $4,995 to over $7,200! BAIT AND SWITCH, YOU CAN SHOVE IT!!!! I called a Honda dealer in Chattanooga, price was $5450 out the door.

I don't do reviews. I believe my word of mouth is enough; however, I felt this time was different…read more I went in Hall's knowing what I was interested in, but unsure what I to really look for. Then I bumped into Matthew Sheridan. He was super knowledgeable, very informative, and above all extremely nice. He was patient with me as I made up my mind and walked through this process with me effortlessly. I would highly recommend this store for any of your power sports needs, and definitely ask for Matthew. He really is the best!

Didn't finish the car and lost some of the parts have to buy again and pay someone else to finish…read moredidn't finish the transmission was not even hooked to the motor the transmission cooler was not hooked to transmission I was left with a car that would not drive or move be careful when you talk don't let them take advantage of you just trying to help somebody.that back fired on me

From the owner: "Shoot first, ask questions later...about your diagnostics."…read moreProfessional Advanced-level Diagnostics, along with repair and maintenance solutions for all commercial class 8 trucks , light, medium or heavy duty equipment, & automotive of all makes and models business owners please contact for a dedicated maintenance & plan for you fleet

Larry Clemmons and the guys are the best mechanics. They are professional and thorough in their…read morerepairs. The Mercedes Doctor is so good at what they do, I drive up from Montgomery for service and repair. Excellent service and quality work.

I was fortunate to find this company. Nice knowledgeable staff.As a single female they made me feel…read morecomfortable in everyway.They sat down with me explaining what needed to be done. They saved me alot of money on top of everything.