I had my car serviced at the Tattersall Park location where they overfilled the oil-TWICE…read more Explanation was that it required. "finite" amount of oil, it is a very popular European model. I had to take elsewhere for a third change and required to pay again. They refused to reimburse the more than $100 paid for the original change. They are not interested in customer satisfaction and "brushed me off" very quickly.

The worst place I have ever used for car repairs. Poor quality work and two of the employees were…read morevery rude. Owner was either not given my message or Just didn't return call.

Another great experience at Express Oil change! Definitely stop by and come see Chase! He does…read moreoutstanding work every time!

I came here for a simple oil change. I was happy with them. They were fast and I was in and out in…read moreabout 15 minutes. They didn't try to push anything on me at all.

I came in to get a nail out of my tire. I didn't set up an appointment online, but was seen,…read moregreeted, talked to, and they lifted my car all within the first 10 minutes of me getting there. The customer service was fantastic, the shop waiting area was spotless, and they have tables with plugs and iPhone chargers to charge your phone while you're waiting. I had zero complaints being here and was pleased with the service I got!

I will not take my vehicle anywhere else. The manager and staff at this location are excellent…read more They are professional, honest and their prices are extremely fair. I have been more than satisfied every time Mavis has repaired or serviced my vehicle. Highly recommend.

Really great service. Young man's name was Jay that helped me directly but several folks helped in…read morethe quick oil change and change of wiper blades. Really great communication in everything happening and things to expect soon (ie air filter change in the next few services but not necessary right now. ). Very pleased with this location and visit.

I was able to pull right in and get help immediately. The employees were all nice and helpful too…read more Out of all the businesses that I've been to that offer oil changes this lobby is the cleanest and largest I've ever been in. In the lobby there's clean bathrooms and you are able to get coffee and water too!

My brakes started smelling like something burnt when I engaged them. I figured I was due for a new…read moreset of brakes. I called on Friday evening and talked to the manager Elger Law. He told me to bring my vehicle in first thing Saturday morning which I did. I left my car and waited for him to call me with a quote. Instead he informed me that some brake dust was the issue and they cleaned all 4 brakes. My cost was $29.95 including a curtesy check of the vehicle. I was expecting several hundred. I have delt with this Pep Boys for over 13 years. All our cars are serviced here. They are fair friendly and reliable. The mechanics are certified. If you live in the area you might want to check them out. They offer Veterans discounts.

We purchased a battery from Interstate Batteries in Huntsville that was giving us an issue…read more(thankfully before the warranty expired). Pep Boys is a location that was closer to us that honors Interstate Batteries warranty. Eldger was helpful with testing the battery/battery diagnostic, getting in touch with Interstate Bham to get direction regarding the warranty battery replacement and checked his inventory. Unfortunately, he did not have the particular battery required for my vehicle to complete the process, however, he was extremely helpful, professional and friendly.

Terrible service. Terrible customer service do not trust this company at this location. Never been…read moremore disappointed in anything in my life.

will never come here again. They left an hour before closing time with my keys to my vehicle…read more Called customer service and they confirmed they were not allowed to leave before their closing time which is at 7pm.

Ran in an hour before they closed because my car was alerting me to a problem with one of my tire…read morepressures. The guys were fantastic, took it in right away and found two nails. They patched the holes, verified that there were no more leaks and sent me on my way without charge Nate, Ryan and David at the Mavis tire then tighter Sal Park off of Highway 280 thank you so much for making my issue easy and painless! I'll be back when I need tires for sure!

Aaron took care of me! They must have been short handed because Aaron was running the front but…read morealso helping in the back. Despite a lot of customers coming and going he took care of everyone and got me squared away quickly with my flat tire! Aaron is the man!

Not to sure about this business. Went in for a quote came out with a whole other problem. Not sure…read morewhat happened just chose not to use and go elsewhere.

Kimberly is outstanding. She does the heavy lifting - managing the interface with the warranty…read moreprovider.

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

this place is so close to being great ha. managers a dick and they are just a smidge lazy. Would…read morerecommend though!

Great crew and super nice store. Free flat repairs and rotations! We love the DTC fam.read more