Very unfriendly staff on the late night/early morning shift. Fix it…read more Customer service is the practice of anticipating, understanding, and meeting customer needs in a timely, respectful, and effective manner. It involves clear communication, active listening, problem solving, and consistent follow through to build trust and satisfaction. Great customer service creates positive experiences, strengthens relationships, and drives loyalty and repeat business. It requires empathy, accountability, and a commitment to exceeding expectations while representing the organization with professionalism and integrity at every interaction, ensuring customers feel valued, heard, and supported throughout their journey with consistent quality delivery

5 grades of gas. That may not seem important, but if you need 91 octane, at most places you have to…read moreget 93 octane which costs more and isn't necessary. I can save a few bucks per tank here because of that, not to mention that gas prices here run a little lower anyway than most places nearby. Cigarettes are under 5 bucks usually, which is also a plus. Tons of pumps so its never crowded or crazy to get in and out of, and a broad variety of items you'd not expect to find at a gas station. Need a deer skin rug? A wooden rocking chair? A locally made take and bake casserole? Local candies and or fudge? A wide enough variety of cheese and wine to put together a nice charcuterie board at home on the fly? And wait....wait....wait a minute....think about this for a second....they have over 50 beer taps and will sell you a pint, a quart, a half gallon or a gallon of whatever you need and the prices are very competitive. Oh yeah...I forgot to mention that there's a permanently attached BBQ truck that sits next to it in the parking lot...so yeah. Just soak all that in and remember that we're talking about a gas station. Super clean bathrooms, nice people behind the counter, great prices all around, and beer, wine and cheese 24 hours a day, (except when its too late to buy the alcohol). Reviewing a gas station may seem a bit odd, but I think this one deserves it. Whoever dreamed this place up is way ahead of the times when it comes to what you expect from a gas station. Hopefully they'll set a trend and more and more places will follow suit. If you're over the mountain, and snobby about your beer, the place is a godsend. When I moved here from downtown, I was genuinely distraught at the notion that I might have to drive across town to really get the good brews. Cowboy's made my worries about that go away. For that I thank them. 5 stars.

Pretty sure this was my first time coming to this particular location. Easily accessible on Hwy…read more280. Stopped in on a Saturday after leaving a soccer game to grab some water. Upon entering I noticed the floors were wet from being mopped. No caution sign anywhere. This was a disaster waiting to happen.... Store is clean and organized. They offer food. Traditional gas station food and they also sell Mexican cuisine. I spotted some baked goods that looked really delicious. I will have to try the next time I come here. Staff was friendly enough and I was able to get in and out quickly. Aside from the ridiculously wet floor this was a decent visit.

Easy in, easy out gas stop on busy highway 280. I've popped in here for years to fill up on my way…read moreout of town. Store interior is always organized and clean. They have a self serve soda fountain, with Icee slushees, on the back wall. Plenty of refrigerated coolers line the right side of the store with sodas, water, teas and juices, as well as, some alcoholic beverages such as beer. Propane tanks available, too.

Buc-ee's definitely lives up to the hype. This location was incredibly clean from the parking lot…read moreto the inside of the store, and the restrooms were some of the cleanest I've ever seen at a gas station. I really appreciated that they even provide disinfectant and cleaning products so you can wipe down the toilet seat before using it--a small detail that shows they care about cleanliness. The selection of food and drinks is outstanding. Whether you're looking for hot meals, fresh sandwiches, cold grab-and-go items, snacks, or desserts, there's something for everyone. The coffee station is impressive too, with so many creamers, flavors, and toppings that you can customize your drink just the way you like it. I also loved the fresh roasted nuts--warm pecans, cashews, and other varieties that smelled amazing and tasted fresh. The store itself is huge and well organized, making it easy to browse without feeling crowded. As an EV owner, I was especially happy that I could charge my Ford F-150 Lightning while taking a break. Being able to recharge both myself and my truck in one stop made the experience even better. Overall, Buc-ee's is much more than a gas station--it's a clean, convenient, and enjoyable travel stop. If you're passing by, it's absolutely worth stopping.

The sign on the doors clearly say NO PETS only SERVICE ANIMALS....YET thia entitled caucasian woman…read morewas allowed to stroll through Buccees with her POMERANIAN...as it walks and sheds hair. I told TWO team members and one was in the presence of a manager who just smiled and sqid we-ll take care of it and then continued with their conversation. ZERO REGARD FOE THE FOOD PREP......AND 1000% COURTESY FOR THE ENTITLED WOMAN WITH THE DOG.

Really good pricing good service nice quality like store fun day Sunday Monday Tuesday Wednesday…read moreThursday Friday Saturday Sunday Monday Tuesday yesterday todays

How funny! They announced Happy Mothers Day to all Loves customers ! So sweet. I'm a dog mom!…read moreEnjoyed the stop today for gas$3.79 Big clean store lots of food choices souvenirs and tons of ther items you don't need kids toys too! Shares w macdonalds too!

Restroom stop and like many others, this is a clean and well stocked Love's. Men's room was in…read moregreat condition with clean floors, dry countertops and enough paper products. Hot coffee was ready and a selection of cup sizes, creamer packets and sweeteners available. Tempted to grab a breakfast sandwich but opted to eat from the supplies I had purchased earlier. [Review 21125 overall - 227 in Alabama - 88 of 2024.]

the location is great. I had a flat I didn't know how to use the air pump the cashier came out…read moreasked if I was okay and saw I didn't have the pump on right. he had a limp I asked are you okay he said he had major surgery. junior made sure I was safe before leaving!!! insisted he would do it because of the rain and said he was raised to respect women and he was happy to make sure of that. he was great and gave me a coffee to help stay awake for my trip back to Florida. junior was the best sales clerk I ever met. even with a hurting leg he stilled did all he could to make sure I was safe and that made me very happy.

At least twice I have been to this gas station and the cashier has been unnecessarily rude as all…read moreget out. I pulled over in this parking lot bc my gps was acting up so I was trying to get it to work. Pulled into a spot farthest away from the door so I wouldn't be in the way for customers. Cashier came up to me and said I needed to move. I said I would be gone in less than five minutes. She replied "she trippin". Really? Bc it's dangerous and illegal to drive while trying to text (even into gps) I'm "trippin" bc I'm trying to be safe? Wow. Thanks ghetto girl but my life is worth more than your parking spot for five minutes.

This is a very busy , congested gas station located just right off Hwy 280. I stopped here…read morerecently to gas up . The pump worked nicely and provided receipt. I would return here again during a less busy time.

These Circle K pretty much always has cheap gas prices. It's on 280 so you know they have stiff…read morecompetition. I came here to fill up last week and used my reward card that gives me 10 cents off a gallon as well. I got a 32 oz Pink Mountain Dew Polar Pop drink as well. The cashier was friendly. I highly recommend this Circle K!

I came here to get gas a week or so ago. I chose to come here because of a loyalty program I read…read moreabout on there website, but once I got here the cashier had no idea what I was talking about. I ended up paying regular price and not getting any rewards at all. I had contacted their customer service team regarding this issue, but it turns out their loyalty program is not even honored in the state of Alabama. Would have been nice if the company stated that anywhere on their website. This location itself was okay, but I would rather just get my gas somewhere else on 280.