I had been dealing with psoriasis undiagnosed for my entire life. Several times it was misdiagnosed…read moreand I was told I was being dramatic. Because of this, I felt extremely embarrassed and insecure about my feet, scalp, and hands for my entire adult life (literally never even wore sandals to the beach). When I went to see Dr.Grossman, I did not expect to experience anything different, but instead I was met with the utmost professionalism and kindness. Not only did she diagnose me immediately, but she patiently answered my many questions and offered real tangible solutions. In 3 weeks I have seen massive changes and this morning Dr.Grossman told me that now, after years, my psoriasis is in remission. This afternoon I wore sandals to the beach for the first time in 10 years and I could not be more happy. A tremendous thank you to the whole team and I absolutely recommend Cal Dermatology.

Dr. Grossman and her team are great! I first visited to have a mysterious lesion evaluated. I was…read moreable to get an appointment for only a couple of days after I called, which is so great when you're stressing about something. Dr. Grossman put my mind at ease and gracefully biopsied it (I didn't even feel the sting of lidocaine), with the benign results back in about 48 hours. She also recommended I come back for a skin cancer screening given my age (mid-30s) and childhood spent in the south. I was nervous, but she was extremely thorough and reassuring, taking the time to explain my moles and spots. After the screening, she sat with me for about ten minutes going over even my smallest skin concerns (why do my lips break out after I kiss my cat? etc.) and recommending products to build a healthy skincare regimen. Dr. G doesn't rush through appointments and seems eager to make a personal connection with you. She's not happy until you're satisfied with your skin. Also, the office staff is great and I've never waited for more than five minutes or so. I highly recommend Cal Dermatology!

Super incompetent, rude staff. I can't speak to the actual medical care, because the appointment I…read morebooked six weeks ago for October 1 is "not in the book" (it's 2019; who uses a "book" for appointments?), and now, they're booking at the end of the year, which isn't helpful when you're trying to manage deductibles and out of pocket expenses. The receptionist was extremely condescending and said "some people think they're booking an appointment when they haven't". She got really quiet when I told her that I am also a doctor and understand how to make an appointment. I moved to Santa Barbara last year and can say that I have never lived somewhere with such poor medical care. It is truly shocking to me how an affluent, seemingly urban area is so underserved. Hopefully, the doctors in this practice will read this and hire someone to better train their staff.

Best Doctor, Worst Staff Dr Miller is simply wonderful and…read moreshe has literally saved my life. I can't recommend her more and I feel so lucky I found her. The office scheduler though, oh boy! I can't remember dealing with anyone so rude in a customer service position.

Fantastic experience right from the initial contact through evaluation and treatment…read more Was able to book an appointment and was seen in a timely fashion. Wonderful office with dedicated parking. Very professional care.

This is definetly the worst dermatology office I ve been. The MD is not good. poor clinical…read morejudgment and poor on procedure performance.

I give them a 5. They saved my life. I've known Dr Novatt for over 20 years. You can lead a horse…read moreto water but you can't make him drink. I had never been to a dermatologist before and all my peers and doctors recommended it. I had a growth on the right side of my nose. Dr Novatt was shocked when he saw a giant basal cell on the right side of my nose. He went into action with his skill and wisdom and to this day it hasn't returned. He called it the basal cell from hell. I mean WTF!!!!!. I almost lost my nose. I've been following up with him through the years and he hasn't let me down yet. He's got a good eye!!!! Sure that laser stings but look at what I've gained. Great team and they treat me like I'm family.

Ive been a patient here for over a decade. Originally with Novatt but changed to Dr. Frucht and…read morehave been seeing him for at least the last 7 years. First of all, Novatt had some of the worst bedside manner I've ever experienced with a doctor. Really impressively poor. I remember when I switched to Frucht, it was night and day. Frucht was so warm, so kind, so patient, and super respectful. If it weren't for Frucht, I'd have left the practice. Let me say first, I believe, wholeheartedly, that Dr. Frucht is a great doctor. He knows his stuff, he's incredibly intelligent, and I really can't say a single bad thing about his ability to treat skin effectively. Unfortunately, his personality as a doctor has really changed since I first began seeing him. He's still very respectful, however I get the sense that he's become a bit jaded. I used to feel like I had his full attention and all the time in the world. I used to feel like he really, truly cared about me as an individual. As the years have passed though, I've felt less and less like I matter. I've noticed myself feeling more and more like a number on a page -- he's in and out, totally rushed. If I have a question he's almost literally one foot out the door while I'm talking. There's no warmth anymore. He's still friendly, but it feels less intimate and genuine. Like he's a bit detached. I don't know, maybe he's just burned out. It does seem like they have a pretty substantial patient load. I agree with many of the other reviewers here regarding the front desk. They're awful. Unfriendly, short, no sympathy for patients. I called once to let them know I was stuck in traffic and would be 5 minutes late. They said 5 was okay, but anymore and they'd have to cancel my appointment. I got to the office exactly 5 minutes late but the person at the desk was on the phone. By the time they hung up it was 7 minutes late and they said they would have to cancel because it was 7 past. Insane. Also, good luck getting an appointment if it wasn't booked out months in advance...even if it's an urgent reason. They don't care at all. Between the horrible office staff and Dr. Frucht becoming more and more jaded, I've made the decision to find care elsewhere. I'm truly grateful to Dr. Frucht for the care he's given me over the years -- there's no doubt he's a good doctor and i think a good person. I really hope he finds his way back to how he was.

I was referred to Dr. Frucht about 2 plus years ago. Because of my situation, I have to see Dr…read more Frucht on a regular basis. He has taken care of many issues and referred me to another specialist for a specific procedure. Clearly, a doctor of great knowledge and great client relationship/"bed side manner". Jim R

Seldom experienced a similar rock bottom experience in try to reschedule a visit with Dr. Corey…read moreFrucht. Despite lingering doubts over previous encounters with that office, attempt for THREE (3) days a re-schedule. Left two (2) messages requesting return calls. Result: DEAFENING SILENCE. Just called however staff person hung up. Made a second attempt two (2) minutes later that was not picked up likely to familiar caller ID and information that operator was on another call funneled to a voice recorder... What a way to run a CARE operation. Ingo S.

I've had such a positive experience with Dr. Brittany Buhalog at Luminous Dermatology. One of the…read morefirst things that stood out to me was that I've been able to get in relatively quickly each time I've called, which has been a refreshing change from other offices where the wait can be months. Dr. Buhalog is incredibly kind, knowledgeable, and approachable. She takes the time to explain everything clearly and makes sure you feel comfortable and informed every step of the way. Her calm, collaborative style really puts you at ease, and you can tell she genuinely cares about her patients. I also really appreciate her expertise and attention to detail. Knowing she has such an impressive background in dermatology and Mohs surgery gives me a lot of confidence in the care I'm receiving. I'm so glad I found her and would highly recommend Dr. Buhalog to anyone looking for a skilled, thoughtful, and compassionate dermatologist.

I have been going to Luminous for many years and transitioned through their many doctors…read more Gladly, now we are extremely fortunate to have Dr. Lincoln. He clearly cares for his patients especially those who are accustomed to doctors take time, listen, and think through/ discuss options of the needed treatment plan. He is professional, caring, focused and intentional in solving YOUR routine and obscure dermatology conditions. He is so concerned and makes follow up calls checking in and verifying that you are well informed, know the care plan and assure you that he is available and how to get in touch with him after a procedure. All attributes of a "Real" doctor who are few and far between these days. PM

I went to have my skin on my scalp looked at, because my long-time hair dresser said there were…read moresome "concerning spots". And I'd had cystic acne for awhile and couldn't get rid of it. The Dermatologist would not examine my scalp, and perscribed the same medicine I had told him did not work- all in under 10 minutes. I did not feel heard at all. I did not feel like he was at all present in the 'exam'. He sat in front of his computer and did not look at me. I really miss Dr. VanMeter & Dr. Osborne. They were the best Derms in Santa Barbara. After the non-exam-appointment, I did a bunch of research about the acne and found something online that works. As my scalp, I'm still wondering if there are suspicious spots.

Fast professional service. Dr was in to see me within 5 min…read morecut a suspected cancer off my arm and I was out in 30 min

Superb Mohs Surgeon and reconstruction. Both removal and reconstruction of serious skin cancers…read moreresulted in an excellent cosmetic result.

I have been a patient at this office for several years. I am a 39-year-old registered nurse with a…read morehistory of invasive melanoma and multiple melanoma in situs. I have seen multiple dermatologists and was specifically referred to a physician at this office for her reputation as a leading specialist in this field. My first two appointments, I was very impressed. The medical assistants communicated effectively with the physician and appeared to understand the seriousness and complexity of my medical history. Unfortunately, my experience has steadily declined since then. At my previous appointment, the physician introduced herself by saying, "It's nice to meet you," even though I had seen her multiple times before. I do not expect a physician to personally remember every patient, but I do expect the provider or medical assistant to review the relevant history and previous visit notes before entering the room, especially for a patient with an extensive history. My experience on July 16th (today) was the final straw. My appointment was scheduled for 11:40 a.m. I drove an hour to the office and arrived approximately 15 minutes early. I checked in at the front desk, provided the credit card information required under their new policy, and was told that I was checked in. I asked whether I had time to move my car because I had parked very close to another vehicle in their small parking lot. The front desk employee told me, "Yes, the doctor is running behind, so you have time." I returned to the waiting room by 11:35 a.m., five minutes before my scheduled appointment. After waiting approximately 45 minutes, I was finally taken to an examination room. The medical assistant showed little interest in why I was there and appeared unfamiliar with my medical history. She instructed me to undress and remove my facial makeup because the appointment was for a full-body skin examination and follow-up of an area of precancerous cells on my face. After she left, I could hear her talking with another medical assistant. Eventually, everything became quiet. I remained undressed in the examination room until approximately 12:40 p.m., a full hour after my scheduled appointment time and 1 hour and 15 minutes after my arrival time. I finally stepped into the hallway and told a male medical assistant that I believed I had been forgotten. He told me that everyone was on their lunch break and that he was not sure what had happened. I asked, "They left me waiting undressed in a room while everyone went to lunch?" He confirmed that the staff was at lunch. I returned to the room and got dressed. As I was leaving, he claimed that I had arrived late. I explained that I had arrived 15 minutes early and had been checked in by the front desk. He then said the front desk had not notified the clinical staff that I was there. He also told me that because I was supposedly there for a cosmetic appointment, he could reschedule me for a longer appointment with a different provider. I explained that this was not a cosmetic appointment. I have had melanoma 10 times and was there for a full-body skin examination and follow-up with a melanoma specialist. Before leaving, I explained the situation to the front desk employee, who said she would notify the manager. I then drove an hour back to work after losing several hours for an appointment that never occurred. Approximately five minutes after I left, the medical assistant who had initially taken me to the room called me. She stated that the front desk had marked me as a no-show and acknowledged that she had placed me in an examination room after the doctor had already gone to lunch. She also admitted that she should have told me. To summarize, I arrived early, was confirmed as checked in, waited approximately 45 minutes in the lobby, and was then left undressed in an examination room for another 30 minutes while the physician and staff went to lunch. No one informed me of the mistake, explained the delay, or checked on me. I have no idea how long I would have remained there had I not stepped into the hallway myself. The lack of communication, awareness of my medical history, and basic professional courtesy was unacceptable. Because I work in healthcare and have an extensive history of skin cancer, people frequently ask me for dermatologist recommendations. Based on this experience and the decline in care I have observed over time, I will no longer recommend this office. This was an extraordinarily unprofessional and concerning experience.