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    Doug J.

    Thank you for your kind words Katie!

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    Thank you for your kind words Kent!

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    Thank you for your kind words.

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    9 years ago

    Don't waste your time calling them. They are too busy and could careless about giving health care.

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    Ask the Community - Jackson Medical Group

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    Santa Barbara Internal Medicine Group

    Santa Barbara Internal Medicine Group

    3.3
    (15 reviews)
    17.2 mi

    Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

    I want to express my sincere appreciation for the promptness and professional care I have always…read morereceived from Dr. Morf. He truly cares for his patients. I have never left his office without a proper plan of care. His staff is very welcoming and professional. He is an excellent physician and Santa Barbara is blessed to have him! Thank you Dr. Morf!

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    Santa Barbara Internal Medicine Group

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    Jackson Medical Group - familydr - Updated August 2026

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