Do not hire this company. Shannon Walker came to do some air quality tests on my small condo because we had a little water intrusion from outside. He was nice at first, but things got super weird fast. He did two general air quality tests at first which costed $425. He told me the air quality levels in my unit were toxic and referred me to a friend that does mold remediation at Asbestech, Bryon. He came back to do more tests but was not able to do tests on the wall with water intrusion because it was a concrete wall, which he did not notice somehow the first time he came. He did a couple tests in areas where I had concern instead. Second set of tests cost $425. He kept trying to get me to expedite the test results, even though I did not want to pay the extra costs and then would say that he would just pay the extra amount for me, as if he was doing me a favor. I never asked him to do that. He asked me to review him on Angi's list multiple times and sent me links. Incessantly sending me texts about it. He was super aggressive about getting reviews. I never promised him I would give him a review, but once I did not do what he asked he turned on me. Meanwhile, his friend came to look at my condo to do remediation, looked around the room, had no tools to do any analysis and said I had to rip out the entire floor of my unit, which had been replaced only a couple years ago. With pressing, he said it may be the HVAC and so we could start there for a little cheaper. I had other leak detection companies come out and look at the place, they could find no source of mold, but at least had tools to find source of water intrusion, a professional presence and were willing to work with my HOA and insurance. I also had another mold remediation company come out and they said Shannon's report did not have the normal recommendations to a remediador in it that would give them guidance to do their job. In the end, I went for low hanging fruit and started with the HVAC remediation with Bryon. He had me bring out a duct company to clean the HVAC and he sprayed around some mist to get rid of spores. He charged me $1200. Ducts cleaning costed $500. Bryon told me to have Shannon come back and do multiple tests to make sure there was no mold in the unit after his remediation of the HVAC. He told me Shannon had to do 5 more tests. When I contacted Shannon about a third visit at Bryon's recommendation he was completely rude, told me I needed to pay in advance (even though I paid the other two bills immediately upon service) and treated me like crap. He also sent me photos of a contract by email that he demanded I sign (which I ultimately signed in Microsoft paint and sent back). His rudeness did not end there. He tried to get me to expedite the results for an extra fee again. He was also rude to me by text the day the results came back. Third set of tests cost $900 (he charged me for 7 tests and another $200 inspection fee). He also told me that he makes no profit on the individual tests where he only charges $100 and that is the cost of the lab. I found out differently later. The last set of tests came out mold free. These two have a weird sketchy scheme going on. When I tried to call Shannon out on the inconsistencies he sent me a text saying this: "Yeah and you're rude and unappreciative of people that try to help you! Most people stick to their word when they say they're going to write a review and do it in a timely manner! I knew what kind of person you were from the beginning! all good... I made a killing on your job! Actually made more than the Remediation Contractor! Next time do your research! When you're crushing it like I am, you're one little weak review won't put a dent in anything! go get some mental help, cuz God knows you need it!!!" Watch out for this guy. He will scam you and admit it in writing afterwards. I am reporting them to consumer protection. read more
