I hit a deer and my car ended up here as these guys work with my insurance company…read more They were very efficient with getting the process taken care of as fast as possible and even though my car turned out not to be repairable, the damage added up more than the value of the car, they had great advice and were very quick to get all the paperwork ready for my insurance. Thank you very much!

Amazing customer service, very nice people! They had my truck looking brand new with the detail…read morethey gave it! I would highly recommend coming here!

What an awesome place, the people are great and super helpful!…read moreThey fix my wheel bearing last minute on a holiday weekend! Good price, good people, I will be back if I ever have a problem!

Staff is friendly, approachable and straight-forward, and I trust that my vehicles are getting…read morereliable service. (Added bonus - the waiting room in their new location is very comfy)

My son and a friend were backpacking about six hours from where we live. On their way home the…read morecheck engine light came on in our Tacoma and it went into limp home mode (never even heard of nor experienced that before, but basically RPMs are capped forcing you to take the vehicle in). They stopped at Pioneer Auto Body, the only place probably in that area. Even though my son is an adult, he still is a young adult, so I was worried for them. The owner of Pioneer Auto Body treated them above and beyond with honest, fair and extremely helpful service. Made me very relieved as a Dad and I wish all the best to the folks at Pioneer Auto Body. I highly recommend them if you're a local or an out-of-towner in trouble.

I needed my brakes fixed-metal on metal-while working on a wildfire assignment. Matt ensured the…read morecorrect parts would be shipped to his shop as soon as possible and quoted a very fair price for the parts and labor. Definitely take your vehicle here if you ever have problems in Scott Valey.

Helped us out in a pinch with our trailer hitch. Need it tightened down with a new lock washer and…read morethey took care of it for us, no charge. Thanks!!!

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

When the tow truck driver makes the ride FUN ...Our transmission died on i5and within 10 minutes of…read morecalling AAA I received a cheerful call from David who said " Hello Lori ! This is David from Ramshaw towing.I was thinking of making a trip to Grants Pass tonight and was wondering if you'd like to come along !"David arrived quickly ,hooked us up and we were on our happy 122 mile way.We shared stories and had some good laughs .David made our trip memorable in a good way and I highly recommend him and Ramshaw towing for any roadside need you may have. Thank you David !

My Mother, my daughter and I were traveling through Mount Shasta on our way back home from Eugene,…read moreOR. We love to stay at the Shasta Inn. Mount Shasta is our "halfway point", and we just love the little town. We woke to hit the road home, went outside to load our things, when I noticed my tire was flat the rim. I put in a AAA request. Within 20 minutes, David from Ramshaw's towing arrived. We discovered together that my car does not have a spare tire, but only a tire air compressor. David was so kind, quick to find a solution, and even let us load up in his truck to tow us (and my car) to the nearest tire shop. He had already called the tire shop and confirmed that we would be arriving and that they had the correct tire in case a replacement was needed. David was great, from start to finish! It's nice to know that if anything should happen like this again, we a place to call that we're comfortable with and already have a repoir with. Thank you David and Ramshaw's towing for providing EXCELLENT service.

The owner, Gary is a great guy! He helped my mom with her insurance claim, after her truck got…read moretotaled. He was extremely nice and a very honest. Thank you Gary for everything!

Our RV broke down late on a Friday afternoon and Mike arranged a tow for us and allowed us to stay…read morethe night in his lot. He was able to fix the problem the next day for a very reasonable price. He saved our trip for sure! ​​He is very knowledgeable and kind. Make sure you have cash! Thank you Mike!!!!

So this guy is really rude all the way around. When he answers the phone, he doesn't even say…read morehello, and then proceeds to get upset with me when i don't say anything. But how am i supposed to know he picked up the phone when he doesn't say a single word. I then proceeded to make an appointment with him to do a diagnostic on my car. The next day i call him to confirm my appointment, and he said he didn't feel like coming in because he's hanging sheetrock at his house. So if i didn't call him to confirm my appointment, i woulduve gone all the way to his shop just to find out he isn't even there. He is unproffesional and an extremely rude mechanic. He should really hire someone to pick up the phone because he's an asshole. Go to j.b. instead.good luck mike.

We got a flat while traveling with our travel trailer called Dunsmuir tire they said they could fix…read moreit arrived 30 minutes later Awesome staff, great service tire was repaired and we were ready to go less than an hour later. Definitely recommend!!!

Great family run business! I get my tires and oil taken care of here. They always do a great job,…read morefairly priced, and very positive environment.