-Exceptional Knowledge- Diagnostic- Honest and did such a great job of explaining the repair plan…read moreon my 911 Porsche Carrera . Mike successfully replaced the two left bank exhaust valves and comprehensively went over all intake and timing of a technical repair . Job completed perfectly in less than two days and I was once again flying up highway 5 in route to Seattle . Engine perfect ! I would trust and recommend Mike over any dealership mechanic and frankly any mechanic... Bravo !

So this guy is really rude all the way around. When he answers the phone, he doesn't even say…read morehello, and then proceeds to get upset with me when i don't say anything. But how am i supposed to know he picked up the phone when he doesn't say a single word. I then proceeded to make an appointment with him to do a diagnostic on my car. The next day i call him to confirm my appointment, and he said he didn't feel like coming in because he's hanging sheetrock at his house. So if i didn't call him to confirm my appointment, i woulduve gone all the way to his shop just to find out he isn't even there. He is unproffesional and an extremely rude mechanic. He should really hire someone to pick up the phone because he's an asshole. Go to j.b. instead.good luck mike.

Backed up into a small tree which was hard to see. It partially pulled off my back bumper on the…read moreleft side. He clicked it back in as best as he could, so at least it wouldn't be pulled off in higher speed. Wasn't even going to charge me, It probably took him 15020 minutes. So kind, I was happy to tip him of course. Great people...

Billy and his crew provided a great repair on my 2010 Subaru and I was very pleased with the color…read morematch, looked just like it was from the factory. Thanks Longhair!

Amazing customer service, very nice people! They had my truck looking brand new with the detail…read morethey gave it! I would highly recommend coming here!

Great experience working with Scott! Highly recommend Collins Collision. Great customer service and…read moremy truck looks brand new again!

Tony is the man. These guys were very helpful, and they got the front end of my truck repaired and…read morenew bumper installed. They do quality work and take time to make it look good.

Tom and the team were awesome at fixing the damage to the bumper on my 2013 FRS. The car still…read moreneeds some more TLC and I'm definitely going back to TNT. These guys are awesome! For body work in Siskiyou county, look no further! Thanks guys!

I stoped at Chicos yesterday as I thought something had put a large scratch on my brand new car of…read moreless than two months (and the first brand new car have ever purchased)! I had tried to rub it off myself with no luck. Matt came out and looked at it - went back out and came back with a rag with something on it and away went the "scratch". He did it with a smile and did not treat me like the idiot I was. I am a newbie to the valley and after sharing this story with multiple friends that have lived here for years, they ALL said "Chicos is the best"! And I now agree. Thank you Chicos and thank you Matt.

too rich for my blood for an oil change - new to area so i phoned around. this place was…read moreoutrageously high

I bought a 1943 Ford GTBC Bomb service truck from Brett Kimball on eBay for $10,000.00 , and paid…read morehim via money order. His auction said clear titLE comes with it. Vehicle had license plates for California. When the vehicle was picked up by two retired US Marine NCO buddies, Kimball said he would FedEx the title and bill of sale. He never did, and now refuses to answer texts, or calls three years later. no integrity seller and owner of that business. I can't even ship the vehicle now without insurance and title registration.

We had a great experience working with Kimball's, Brett and Wade are standup guys. If you want…read morequality work done, with quick turn around, don't waste time looking any further. it doesn't get any better than this.

My new truck was damaged by the dealership the day it was delivered. I work out of town, and was…read morenot having the best experience. Lassen Auto Body changed all of that. Brittny and her staff were professional and accommodating, while Shane and the boys completely restored my truck to its original, and beautiful condition. Lassen Auto Body treated me like family, and I recommend them to everyone!

These people go above and BEYOND for people. Me and my family were on the 139 when a deer popped…read moreup, ruining our rental car radiator. After calling 6 representatives (from the rental company) for a tow to get us, Justin got us within an hour. He waited for us to get another rental and made sure we stayed safe the entire time.

Super thankful and stoked for another season playing in the Fortuna Women's basketball league!…read moreThankful for Quality Bodyworks for sponsoring our team & helping make it more affordable for us to get together & play! After four open heart surgeries, it's a blessing and a gift to be on the basketball court and moving my body. I love bringing energy and positive sportsmanship onto the court with my team and the team I'm playing against! Thankful that QualityBodyWorks sees the value in women's sports & in the community in general as they often sponsor youth sports teams as well!

Ok for starters, their shop looks really dope, like, very clean and futuristic, upscale, quality…read morelike their name. It's just like, the difference between a fly outfit vs pajamas ya know, but anyways, that showz a lot of like, skill and having their stuff together basically. But so ya they repaired the car , got hit, not a ton of damage, other guys insurance paid, but what was super helpful is the repair guy here knew how to handle the insurance aspect of it which is great cuz that stuff is confusing and we got multiple different answers and he told us with authority that wince we were not at fault, the other partys insurance would pay it and if the rental car place gave us any grief to give them his number and he'd handle it. So, yeah great experience and very knowledgeable and impressive facility, best in humboldt i agree.

Just have to let everybody know I just received top shelf service from Rick at North State Glass! I…read morecalled and got an appointment set for the following day for him to actually come out to my house and fix my windshield! So refreshing to find a company that goes above and beyond to serve their customers! He arrived on time and had my windshield repaired in less than 30 minutes, besides being timely and kind he even billed my insurance for me so I didn't have to pay anything out-of-pocket! I didn't even have to put my bra on and the job was done before I finished my 2nd cup of coffee! Thank you, Rick at Northgate glass we appreciate you, your kindness, your professionalism and above all your willingness to come to us so we don't have to come to you! PS I can't even see the chip in my windshield anymore! I would give 10 stars!

The only reason for one star is that I am unable to leave zero stars. This started out as a normal…read moreenough interaction when temperatures got very cold and a chip in my windshield became a large crack. I submitted a claim to my insurance company and was given this shop as a local option to do a mobile replacement. He was supposed to contact me within two hours according to the insurance company, and it took six days. I was not initially concerned because I know he is a small, local business. When he finally reached out, he set up the appointment for a few days later. When he came to replace the windshield in the parking lot at my work, he noticed that some of the sensors were not correct, and let me know that he had received the wrong windshield for my model of vehicle and would order the correct one and contact me again. Several days later, he called back and set up a second appointment. At the end of that appointment, after replacing the windshield, he called me at work to let me know that, again, he had received the wrong windshield but did not notice until he was ready to reinstall the cameras behind the rearview mirror that are necessary for cruise control and other safety features. He said he would work to find the correct windshield again and contact me when he located it. I have now been driving around for 10 days with warnings flashing in my dashboard every minute that I drive. I reached out again three days ago (Monday), and he told me he was picking up my correct windshield the next day and would contact me to set up the installation. I did not hear from him again, so I called again yesterday (Wednesday), and left a message inquiring about the status of my new windshield and when he might be able to install it. There has been no response and it has now been over 24 hours since I left that message. Today when I called again, it went straight to his voicemail several times. Now it is going to an automated message saying he does not have voicemail, which makes me think he has now blocked me. I see several other reviews here saying he has not responded after doing faulty work. I would AVOID THIS BUSINESS LIKE THE PLAGUE. I have reported this to my insurance company, and will be encouraging them to remove him from their list of authorized repair services. Ironically, when the first windshield was wrong, he made multiple statements about not wanting to get a bad name around town...dear Rick, this is NOT the way to ensure that. Good luck, dude.