I have such widely varying experiences here. But most of them are really good with a couple of…read morereally bad ones. Interestingly, the bad ones I think have been with either a gentleman who is the owner or the manager he seems really out of patience sometimes and I get that, as people who are sick can be difficult to deal with. The rest of the supporting staff has always been amazing. What really makes this pharmacy shine is the fact that it is a compounding pharmacy and some of my medical needs can only be met here. They do a great job. They also offer delivery that usually goes very smoothly with only a couple of exceptions out of many dozens of delivery orders. The store itself is kind of cool. They have a lot of little extras in addition to the pharmacy itself and it's not any more expensive than any other pharmacy despite the fact that its presentation comes across as kind of high-end. Anyway, generally speaking they've been there for me. I appreciate what they do for the community and I highly recommend that we support them because there aren't that many compounding pharmacies left. In fact, I think they're the last one in Salt Lake and we definitely don't want that to go away.

Compounded meds ready quickly. Reasonable prices. Friendly and helpful staff. Love the greeting…read morecards! They're so unique. I always buy a bunch to have on hand.

The retail store is so unique and so fun to go to! They have the best gifts and I don't think I've…read moreever left without something in my hand. The staff is always so friendly and helpful. Courtney does such a great job telling me what I need and showing me all the latest and greatest. Don't miss this Hidden Gem inside a Pharmacy!

I was shopping for Easter gifts with my son and, since the store does not provide carts, we used…read moreour stroller to hold several stuffed animals and a book while we decided what to purchase. While changing his diaper in the restroom, my son began showing signs of an asthma attack. He has severe asthma, and I immediately rushed him to the car to get his inhaler. In the stress of the moment, I unintentionally left the store with several stuffed animals still in the stroller. As soon as I realized what had happened, I called the store to explain and let them know I would return the items. I mistakenly contacted the West Jordan location instead of the Sandy store and was unfamiliar with the exact city when asked. I intended to return the items after work at 5:00 p.m.; however, at exactly 5:00, I received a call from a police officer informing me I was being accused of shoplifting and needed to return immediately. I fully cooperated and brought back every item as fast as I could. Unfortunately, despite explaining the medical emergency and my efforts to correct the mistake, I was met with a lack of understanding and was issued a citation. The owner explained she was a mom herself with a child that had asthma so I was very shocked to see the coldness and lack of understanding. I cooperated the whole entire time and apologized multiple times This was an honest mistake made during a medical emergency involving my child. And when I told her that she said "well you were at a pharmacy" as if that's the same as a hospital. I acted promptly per my motherly intuition and I to took full responsibility and returned everything immediately, and I hope other parents can understand how quickly situations like this can unfold. I would never recommend this place to anyone, especially those shopping with young children.

Wow, what customer service! They are so caring and have several options to help me find an…read moreaffordable way to get my prescription medication. Friendly on the phone and in person. Pretty wide variety of over the counter products and vitamins. I also recommend following them on social media, they have interesting videos. Kevin the pharmacist is also friendly and knowledgeable. I would recommend coning here anytime you are in need of hormones!

This place is the complete package as far as customer service goes…read more I had an issue with a price I had received from another compounding pharmacy. Mt Olympus matched it and are SO much more knowledgeable and friendly. Thank you Roni for your help! I won't go anywhere else!!

My rating is due partly to a very recent handling of my business, but there is a much bigger…read morepicture so I am not going to begin with the most recent, which certainly was a catalyst to write this.I realize this may affect my relationship with this business, if it can be called that. Just out of convenience, Gibson is also a "compounding" pharmacy.I hope not, but if it does, so be it. Let me also as someone who practiced law over 35 years as a Plaintiffs in employment and labor, and politically and philosophically I in those ways naturally at odds with Walmart as oligopoly and the Walton family as multi billionaires.The current heirs worth billions have never worked a day in their lives and pay no taxes. So, why do I shop there? It is not just cheaper prices. My wife really likes people working, checkers, most of whom are probably immigrants. And also the pharmacy. Everyone believes the stereotypes that big multistage stores are distant and impersonal but cheaper prices driving the poor local businesses into bankruptcy. (I also practiced bankruptcy law for many years.) But, the local business were your neighbors, would recognize you, treat you special, make you feel your business is wanted. You can see where I am going with this. I can only speak to the Walmart Pharmacy on Foothill Drive in Salt Lake City. The head pharmacist and other workers know both my wife and I and call by our first name, they have called us personally about vaccinations and given me information and print out of medicine without my even asking. I have been doing business with Walmart Pharmacy for about 3 or 4 years so maybe about a year or less than with Gibson's. I only go there for the filling one prescription because it was relatively new as to be prescribed and my health care provider recommended it. (Let me be perfectly clear. I do not think for a second that my physician is getting back or anything improper about her relationship with Gibson's.) I cannot say and I am not going to check but I am sure I have been doing business with Gibson's, the local family ownedmUtah business, for over two years. It may be close to three. The vast majority of workers treat me continuously as an unknown and complete stranger. Maybe I should expect that. But, after several months, some of the pharmacists behind the counter look at me as to recognize me and never say a word to me when I come in unless I go out of my way to smile and give them a big "Hello," which earns me a grudging acknowledgement. They have been continuously cold and unfriendly to me. I was in there one time and a fellow I assume is a head pharmacist and who ignores me went out of his way when a middle aged woman came in, maybe a neighbor or somebody who goes to the same Church. That makes a big difference in Utah. What happened recently is I understood for a long time, several months, I could renew my prescription on the 15th of each month as allowed by the insurance company. In June, I let it slide for over a week for several personal reasons. This month, July, I called and renewed my prescription religiously on July 15th. Two days later, I had to call back having not received a text from Gibson's that my prescription was ready to be picked up. I was informed the insurance company had placed a "hold" on my prescription as they had without warning changed the date I could renew as I waited to a later date in June. I do not blame Gibson's that they could not provide me with my prescription during the hold, but they could have easily prepared it. Now, here is where the problem occurred and the continuing delay. It worked out that the hold lasted I believe until July 23rd. The 24th of July was a state holiday so they were not open. They were open July 25. Nothing was done to fill my prescription until Monday, July 28th and it was not ready to be picked up until late yesterday, July 29. They could have easily foreseen that the holiday was coming up plus the weekend so I was facing an unnecessary delay unless they gave me some consideration. Maybe I Am asking to be treated special but that is the difference between a business that gets 5 stars and one that gets 1 or 2. Factor in how they have treated me so coldly over the course of my "relationship" with them.

This place was my favorite pharmacy for a long time but whatever changes they've made in ownership…read moreand since their move from Winchester to State street has turned it into a shit show! Went to pick up a very important medication this morning that needed to be started as soon as possible and they couldn't sell it to me because they didn't have a pharmacist on staff. All they said was sorry with a bubbly grin, and they there's nothing they can do. The impact is serious and they didn't take the situation serious. Zero empathy. They didn't provide any other solutions. This is only one of many issues I have come across each month. Last time I was there it took 6 staff members to figure out how to apply a coupon. I've had to fight with them about a regular refill being automated. Automation is something they offer. Thile inability to follow through left me in severe pain multiple times because they wouldn't have my med ready and then I'd have to chase down why and talk to multiple staff. Then I'd have to wait 1-3 days for them to refill. They refused to let me refill a prescription 3 months at a time because it was too expensive for them to do so, even though I'd been doing it for years.m. They have 20+ people working so you think it would be able to operate efficiently. I've never seen a pharmacy with so many staff who can't do what they are there to do.

Super organized and professional. The best part was that they have a play area for kids. I…read moredefinitely recommend them.

We needed three flu shots and had no luck at Walgreens so we went to Birch. They took our…read moreinformation and in less than 1/2 hour we were done. They Rock!

The staff are amazing you really can't beat the excellent customer service and professionalism. I…read morelive in Herriman and work in down town Salt Lake City but because they really are the best in the valley as pharmacies go I wont go anywhere else.

I am always treated great by this pharmacy. They know me by name (not sure if that's a good thing…read moreor not) as I have been going there for several years. They always let me know if they have to call the doc for a refill when I call it in. It's a little inconvenient that they close at 6 and on weekends, but I like it so much I just make sure I plan around their hours.

This Smith's Pharmacy location is impressively bad. They cancel prescription refills without any…read morenotification or explanation. If it's an insurance issue, fine. But having prescriptions quietly disappear from your account with zero communication is unacceptable. Calling to ask what happened is an adventure in itself. Expect dismissive, rude behavior from pharmacists who seem irritated that you dare to even ask. Somehow, that same attitude extends to doctors as well. When my physician called on my behalf, she was treated with the same condescension, including suggestions that they knew my treatment plan better than she did. The kicker? When I finally transferred my prescriptions, the new pharmacist knew exactly which pharmacy I was leaving... and exactly why. This isn't a one-off mistake. It is a pattern. Do yourself a favor and take your prescriptions elsewhere.

I Requested a specific balloon for my kid and the florist gal went above and beyond to get it in…read moreand call me so I could come by. She is always so kind to us! Olivia is always a super cheerful gal at the checkout area! Thanks for hiring such friendly folks. Also the remodel is looking so good!

Been going to Dan's to get my prescriptions for years. Everyone that works there is so nice and so…read morefriendly. The pharmacy is nestled in the corner of the store and always has things ready super fast. They are able to fill all my prescription needs making it an easy one stop shop, especially if I have to pick up groceries! They also offer all the vaccines which is amazing, especially as flu season approaches.