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SEPHORA

3.9 (8 reviews)
Closed • 10:00 am - 9:00 pm
Updated a few days ago

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10 months ago

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Ask the Community - SEPHORA

Anthony Vince' Nail Spa - Natural nail broke off

Anthony Vince' Nail Spa

(149 reviews)

$$

I visited today and left feeling disappointed. I spent $93 on a fill and a pedicure, and I've…read moredecided I won't be returning because the quality simply doesn't match the price. The technician didn't check in with me about the water temperature, so it remained lukewarm throughout the service. I've experienced far better service elsewhere, and this wasn't it. She also had her EarPods in for most of the appointment, which felt unprofessional. Having worked in various customer service roles myself, I know how crucial it is to engage with customers. To build a loyal clientele, it's essential to provide a professional experience and show genuine interest--like asking how the water temperature is. A positive attitude makes a significant difference, and it felt like she was just rushing through the appointment. The pictures below show the difference between the lady I usually go to and this place

If I could give no stars I would. I went for a fill and had "9-Summer" as my nail tech. Everything…read morewas fine until acrylic started to go in. I asked for my natural nail underneath to be filed because I started to have the gap between them. She barely spoke English and when I asked it sounded like she understood what I was asking for... but then continued to do the acrylic and not filed. I asked her 2 more times from the first initial request till the end of service. She did a quick file then put acrylic on the bottom side of my nails?! I asked if this was new because in my 1 year of coming here I have never had that done. It looked super thick and even my husband commented. The acrylic was also thick by my cuticles and I asked for her to thin them out. When it was time for color I asked for French tip but because she layered the acrylic so much the nail color (before polish) was 2 toned and would look horrible as French tips. She got up to go get more acrylic to fix it and I told her never mind just do it all one color to cover it up. I was already frustrated at this point. Before I left I asked again if she would file the acrylic she placed under my nails more so it doesn't look so thick. She did so and did a surface cut on my thumb finger pad because she purposely ran the file over my skin for who knows what reason? While filing she left my index finger raw on the side and made it bleed. Not to mention acrylic is stuck under my nail, attached from nail to skin. The next day it was swollen. I do not recommend coming here, management isn't that helpful either. Manager Steve, when my husband talked to him, said his staff is stupid and are idiots and don't know English. I have been coming here for a year for pedicures and manicures but after this experience I am traumatized from how badly it hurt. Their pedicures aren't that great either, they hurt every time and the male nail tech is not great at all, knows no English and tried to massage your legs by hitting them with his fists. I tell him Ow every time due to an ankle injury I had that they also weren't careful with. I leave with polish on my skin I clean up at home after. They are not gentle and do not care about the service they give. I will not be coming back. Please don't waste your time coming here. *****UPDATE**** Thanks to the acrylic attached to both the top and bottom of my natural nail, my acrylic nail broke when I hit it on something and completely took off my natural nail with it and the other is cracked

Elase Medical Spa - Draper

Elase Medical Spa - Draper

(52 reviews)

$$$$

DO NOT go to this clinic. I paid the most I ever have for Botox and ended up with DROOPY EYELIDS!…read moreAnd now I have to wait 6 weeks before I can get injected again and fix the problem!! I will be posting on all my social Medias as well!

I NEVER LEAVE REVIEWS BUT I ALWAYS READ REVIEWS BEFORE GOING TO NEW PLACEs AND APPRECIATE HONEST…read moreREVIEWS. I have been going to Elase for about 10 years and have always had the membership plan. I actually loved going here before it was sold. It is very expensive compared to most other med spas, however I have always had great service until they sold to it to a new owner. I have felt like they try to up sale every single thing they can and it's actually very uncomfortable. My last appointment was on December 13th at the new Herriman location at that appointment they tried to pressure me into doing more Botox units than I have ever done and in places I don't normally do, and I did it and left feeling annoyed and decided to cancel my membership and find a new place as there are a million med spas to choose from. It has now been 2 months since my appointment and my Botox has completely worn off. I have ALWAYS been able to go at least 4 months between appointments and it has NEVER worn off this fast. I feel like either I was given expired product or not as much as I paid for. Definitely make sure they show you the exact units they are injecting and if you don't want to pay over $12 a unit there's a lot of really great med spas that offer Botox for $9-$10 a unit and don't pressure you into to doing more or ask you to tip.

SEPHORA - cosmetics - Updated May 2026

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