It's rated terrible for a reason. Called during normal posted hours and went straight to voicemail. It's probably because they only have two people working like normal. It's OK. I'll wait for you. read more

Don't waste your time if you want passport photos. Lady taking them is extremely slow and lacks basic skills for doing so. She also lacks basic customer service skills as she continually did other tasks so as to elongate the process as much as possible. Answered questions between each step from other people. Serviced anyone who dropped by to pick up packages or photos. Continuously went to the front desk between steps. Lightened the photo so much that there was no definition between skin tone and background. Would 100% be rejected. Tried two more times to process it properly. Didn't understand the circles and how to position the photo on the screen. Didn't understand the background color. Eventually after about 2 hrs left without photos to try another shop. read more

Long wait for a medicine Long lines of people unhappy The add on tv is so funny they pretend they care . They do not care about you wait 5 hours for your prescription. Luiggi maggioni president of health care our only héroe in USA Mr Luiggi maggioni read more

We use ExpressScripts for our pharmacy. Our prescription has been almost 3 weeks late and we ran out of our medications. The pharmacists at wall greens took the time to call express scripts and get us a 30 day supply. They really went the extra mile. I wish we could fill all of our prescriptions here. read more

Worst pharmacy ever No sense of urgency Doesn't even open on time. Use King Soopers across the street they are WAY better read more

We have always had a lot of issues with different people at this Pharmacy. However, this time we talked with Jen. She was not only caring and thorough, but she was also extremely helpful. We were not just another customer to her. Thank you Jen for everything!!!! read more

worst pharmacy ever!! you spend hours on hold. days waiting for medications to be filled. rude people. literally the WORST!!!! go to kings instead read more

If I can give zero stars, I would the pharmacist you go based off of her time here she works at her time not a line, not a consultation, but on her time pharmacy staff did not know where basic items were line extremely long in the front one worker of course, do not waste your time here. I feel sorry for people that have to give prescriptions here. read more

It's the worst pharmacy I have ever seen. It's dysfunctional and always late with prescriptions; simple prescriptions take more than a full day to fill. Sometimes, they close early, like 1 p.m. You cannot ever reach anyone on the phone. Moved to Kings Soopers because of this pharmacy. read more

Diagnosed with strep on Sunday, and every time I went to pick up my prescription they were either closed due to staffing or it wasn't ready. I pull up on Tuesday, and the guy in front of me is fortunate to get his prescription, but when I pull up she starts placing black cardboard in the window and tells me she can't help me. I am beyond upset as this will be three days without antibiotics and my fever is getting worse. Save yourself time and money and go somewhere else. read more

Walgreens - a car parked in front of a store - Drugstores Near Me - Thornton, Colorado

This place sucks! Walgreens informs you that your scoots are ready when you arrive no pharmacist is on duty. Waste of time! read more

Walgreens - This is the third time I've ventured to Walgreens after receiving notification that my prescription is ready. - Drugstores Near Me - Thornton, Colorado

Pharmacy seems to be poorly managed. The app lets you make appointments for vaccines that they don't have in stock. I've been burned by this twice lately... once for myself, when I scheduled a Covid booster and flu shot, but when I arrived they were only allowing 1 shot per appointment. The second time I scheduled for my kids to get Covid boosters... when we arrived, we waited 45 minutes only to be told that they don't have kids vaccines in stock. read more

You try calling them to see if they have your prescription and get placed on hold for 17 mins then hang up on you. I called back( my mistake) on hold 31 minutes then got hung up on again. Terrible customer service!!!! read more

I have been using this Walgreens for several years as it is in the neighborhood and convenient. In the past several months, this location has proven to be an "inconvenience" when it comes to pharmacy service. They are consistently late with filling prescriptions. Frequently, you wait in the drive thru behind multiple cars for up to 30 minutes or more, only to get to the window and be told that your prescription is not yet ready and need to drive around and get back into line while they fill it. This is absurd. I get that this could occasionally happen, but it is becoming more and more frequent. Fast forward to today.....I went on line several weeks ago to schedule my Covid Booster Vaccination for tomorrow, December 30th. Well, this evening, I get a call telling me that they are going to be closed tomorrow, a Thursday!! Not a holiday, no explanation, just to go online and reschedule or call the 1-800 number since she couldn't reschedule me. So, I went online, where it still showed that I was confirmed for tomorrow, and tried to reschedule only to keep getting options for tomorrow, including my originally scheduled time. I made this appointment weeks in advance and even scheduled time off from work in order to be able to get the vaccine. So, I called the pharmacy back, held for 18 minutes. When I finally got thru to a person, I was told that they had to close because the district manager didn't schedule a pharmacist for this location tomorrow and legally they cant be open without one. I explained that the app and website were showing availability for tomorrow and was told that there is nothing they can do about that. So basically if anyone schedules into one of those slots for tomorrow, they are screwed because there wont be anyone there to administer the vaccine!! This is absurd!!!!!! Luckily, I was able to find an available appointment at a King Sooper about a half hour away from me for tomorrow and I wont have to take another day off from work, but I am definitely searching for a new pharmacy....this was my breaking point. I have no patience for a business that runs their company this way, especially when there are so many other pharmacies to choose from, including other Walgreens just blocks away. Seems to me that Walgreens corporate may want to consider closing this store completely. They have at least two others in the general vicinity and it appears they are unable to keep this one staffed! read more

The Pharmacist Nathan was the rudest person I have ever spoke too. He hung up on not only me but my mother as well while we were trying to figure out my daughter's medication. He also cussed and proceeded to tell me how I need to parent my child so she "wouldn't get sick" he needs an attitude check and to have some consequence. I have put in some calls to complain to his hire ups. Completely ridiculous. read more

Honestly, I'd like to grad Ethel higher, but they caused a hug inconvenience. My son was seen at the acute care clinic which is the next building over. We come over for the script they say come back later. So I do, pharmacist left early. My son can hear because he has an ear i infection. I say at least I can get the Zyrtec D. Well no you can t because it has to be sold by the pharmacy. I talk to the cashier and he tells me the pharmacist will be in at 0800. I get there at 0930, and the pharmacist doesn't come in until 10. read more

We scheduled our COVID-19 booster for 4:15 and 4:30 last Friday. We had our paperwork all filled out and brought it with us. Not only did we have to wait in line for 15 minutes or so, but by the time they called our name. The wait had grown to 50 minutes. They also took a woman who had a 5:00 appointment (she was directly ahead of us in line, with no paperwork filled out), before taking us. The actual procedure took less than 2 minutes! No apology, no paper given us about side effects, just let us leave. Then, yesterday, my husband had dental surgery. The dentist called in a prescription for antibiotics at 4:30, and it was still not ready at 9:55 this morning! Said it would be another half hour, so he left without it. Terrible customer service in the pharmacy! read more

Bad pharmacy. Don't get a Covid test here. Results are 3-5 days. Not explained when appointment is made. Most other Walgreens are rapid results. If traveling, look for pharmacy with rapid results that is accepted by the traveled to location. No communication between lab and pharmacy. read more

Had a prescription there for 5 hours...not ready. Phone is recording. Terrible!! No service

Well, I guess this is no surprise looking at the previous reviews. This location is horrible at customer service and their pharmacy is horrible. They are also out of synch with their automated system. I received an email, phone call and text that my prescription is ready. I show up and park in line for the drive through, wait 20 minutes and the agent at the window was rude and tells me my prescription is not ready. I tell her it's actually 2 prescriptions. she says come back later after they notify me. again, I show her that I was notified and she didn't care. I get a second notification after 9pm stating the prescription is ready to pick up, but the pharmacy is closed. Next day, I show up after getting yet again another email, a call and a text that my prescription is ready. I show up and they only have one of the 2 filled. I ask when the second prescription is going to be ready and she has no idea. I call later in the afternoon, get to the automated system and guess what, the automated system has no record of my other prescription. I wait on hold for 30 minutes to speak to the pharmacist, and I get hung up on. I get that they are busy, maybe even short staffed but get it together people!! My advice, send your prescription to another pharmacy or use another provider, these folks really could care less about their customers. read more

Last prescription took over 8 hours to be ready and this time it has taken over two days to get my son's medication. Two days for some eye drops. How is that even possible? This place is terrible. read more

This is my neighborhood Walgreens. They have a little bit of everything. What I like about it is the selection of makeup and over the counter medicines. However, they are pricey, but they do have an extensive selection. I love the seasonal section. Those are where great deals can be found and normally at good prices. Go in after a holiday and it's a bonanza of deals. I don't like having to pay for certain items at the cosmetic counter only because it is not always staffed. Also, besides the higher priced make-ups and stuff don't expect a lot of help out side of the pharmacy. The pharmacy staff is always helpful with over the counter recommendations and finding specific items for you. I have always gotten great service from them. read more

Service extremely slow. Wait, wait, wait. Dont bother calling - put on hold 3 times for over 5 minutes, then the phone hung up. Never answered phone. Left message, never got a call back. Avoid Walgreens and their corporate attitude. We get far excellent service at Costco. Worth the drive. read more

completely incompetent, an absolute joke of a pharmacy. If you really need medication don't send your prescription here, they will do what ever they can to cancel, block, deny, misinform and torture you to get a prescription. They don't deserve 1 star. You have been warned. read more

I scheduled a covid test online and received instructions on what to do at the time of the test. The email said to go inside to the pharmacy, so I went in and stood in line for 15 minutes, making me late for my appointment, only for them to tell me I need to go in the drive through pharmacy outside. I then waited another 20 minutes in line outside. There is no signage anywhere, inside or outside, directing you where to go for a covid test and the directions they send you are wrong. So annoying read more

I ordered an 8 x 10 picture and they lost it. They were not very helpful in assisting me with replacing that picture terrible customer service. read more

This is about the pharmacy! If you have IMPORTANT prescriptions you need filled, that keep you from DYING, DO NOT USE THIS PHARMACY. They will charge you when you shouldn't be and put your stuff under wrong insurances. When told they are wrong they will just argue with you! I have type one diabetes, so first of all if I don't get the exact amount of insulin I need and the right times, things go down hill very quickly! This used to be an ok pharmacy, I didn't have any problems. Recently though it had been a different story. They argue with me, charge insurance that I haven't had since I was 10 so 16 YEARS AGO! Only to tell me they can't give me my money back once they get the right insurance. (200$ later) I usually get a box of my two insulin's which is 5 pens per box, they have only been giving me 4 of my one and only ONE of my MOST IMPORTANT one! When asked why they said WE have to count out how much you use in a month. Well my DOCTOR, my ENDOCRINOLOGIST said I need a certain amount. They were giving me a DRASTICALLY lower amount. I use 45 units a day, and in one dose there are 250 units, which means I would use that pen in 5 days! That is not a months worth like my prescription CLEARLY states I need. So apparently they can't count. They are opening fully enclosed box to pull out one single dose for me. I also have a machine called a CGM that checks my blood sugar all the time, I have NEVER had to pay for it until this most recent last time. They charged me 65.25 for my sensors. When I asked why they said your insurance doesn't cover it. WRONG THEY DO COVER IT. I called and made sure. My insurance said they were charging it under the wrong thing they are putting it under (pharmacy) when it needs to be under (DME) LIKE THEY HAVE DONE BEFORE! So apparently I'm they are all just COMPLETELY incompetent. read more

This pharmacy is either incompetent, lazy, or discriminatory. We tried for a month to get my mother-in-law's prescription filled here. They hung up on my mother-in-law when she called to check on status so she could arrange for a pick-up of her meds. They told her to "take control of her health" making her feel like she was stupid. I was so livid that she had been without her needed meds for a month that when I went in there to confront them, they said they would not give her the meds because they didn't like my tone of voice. Well, I sent the prescription over to Costco and it was filled the next day. Walgreens pharmacy is not worth the headache or hassle. I will never shop there again. They have zero compassion for the community of people they serve. Having a bad day, sure but a month of negligent actions, I don't think so. read more

This is a nice clean store, has an appealing outside, always nice and clean free from clutter and trash which is always nice, the inside is really clean I mainly visit for office supplies, and pharms, and the pharmacy staff is very helpful and nice as well. This is a really nice Walgreens, and I have been to over 20. read more

I'm not a fan of their pharmacy. They always seem overworked and impatient. You get the feeling you are an inconvenience. So I don't use the pharmacy. However, I've been here many times in the middle of the night to get medicine for sick kiddos. They have everything you could possibly need when sick, and employees are knowledgable about products and have helpful recommendations. read more

I came here to get a prescription refilled. The store is always clean and laid out like most Walgreens are. Pharmacy in the back, medicine back by the pharmacy area, and random holiday stuff closer to the front. It's already decked out in Christmas stuff even though it's not even Thanksgiving yet, but it was like that before Halloween. Overall, the staff is super friendly and always kind to me. It's also super close to my house so I'll be back again and again. read more

This terrible review is for the pharmacy only. My son needed a prescription for ADHD meds. My healthcare plan is unusual in that it would not pay for generics in this particular case - only for name-brand Concerta. The doctor had prescribed generic medication. Walgreen's price - for the GENERIC - was $350 for a 30-day supply. We were shocked by that amount, but they told us they had checked with the health insurance company and the price was the same for generic or name-brand. So we paid the $350. That turned out to be a lie. The health insurance will in fact cover name-brands at a $30 co-pay. I brought this information back to Walgreens and they refused to do anything about it, despite their incompetence (or outright dishonesty) which had cost me $320. I won't buy so much as a pack of bubble gum from this place again. read more

I went to this Walgreens looking for items for our vacation. We asked an employee who was gossiping with a co-worker if she had any more product in the back. The employee rudely stated "all product was on floor," refused to check in the back or assist me in anyway. The employee immediately went back to her gossiping with her co-worker and acted as we inconvenienced her. read more

If I could give less than one star I would. The pharmacy staff there are rude, uncaring, and possess no customer service skills whatsoever. My granfson just got out of the ER and was prescribed 16 pain pills; I sat in their waiting room and watched as 6 other people who came in after me drop off and pick up their prescriptions filled and on their way for one full hour. Finally I walked up to the pharmacy window and asked what was taking so long and was told the paperwork alone took 45 minutes to fill out. This was not morphine. This was not dilaudid. It was 15 percocet and I am (WAS!) return customer. Just overly and I'm on purposely taking longer to fill my prescription. No apology was even offered. read more