I don't know why this place gets less than 4 stars The workers are always nice. Pharmacy is sometimes crowded but I always see them working hard Always get coupons to come back read more

Placed on hold for 20 over minutes for Pharmacy to see if I can pick up today. They were consistently telling me to continue to hold without solution. Photos department and general service is great. read more

PHOTO LAB I'm so glad they have same day service! Also their wall tile photos are same day too! Quality of photos is 4/5 read more

Really really bad service staff very rude. Does not even give the medication on time. And then when they finally give it after waiting for 2 hours it was still missing medication. If i could give a negative star i truly would read more

Staff is always friendly, the pharmacy is very quick and attentive. I love how they will deliver your meds. They will always inform you by text or call for refills. They'll reach out to your provider if you need a refill. The automated call is not very complicated as well. It directs you to the department you need to speak to quickly or if you are just calling to check on your medication refill. I haven't had any bad experience with this Walgreens read more

Update. Yes it is now official. I switched pharmacies and the new pharmacy filled up my prescription without any issues. I just wished I got this woman's name so everybody knows how inefficient she really is. read more

Poor pharmacy staffs attitude. Not helpful. And cheated customers to buy medication by using their own store coupons, but not really following up with the doctors. read more

Horrible Horrible Experience with the pharmacy here. A rude lady here name Hortencia. She can't even bear the fact you ask her a reasonable question. She gave me dead stares. I was trying to get my covid vaccine and flu shot here, I booked it a day in advance. When I arrived, they refused to give it to me since I do not have a prior record of vaccine shot. I was shocked that I have to show them the vaccine record to receive one. I told them I am from Nevada, they can look me up in the government website, it takes you less than a minute, they said I have to go somewhere else to use a computer and a printer to print out the record before they can take me in. I asked them what happened to people who never received a covid vaccine before, they said that's a different issue doesn't apply to my case. Basically shutting me down for no good reason. There is zero sense of help here, straight up rude people. I have been using the walgreen pharmacy all my life, but this one in particular, stay away at all cost. read more

Keeping it real. Made a online appointment for a free Covid test for myself and my 14-year old daughter after we had various symptoms. Most locations charge to test or very challenging to make an appointment. Walgreens made it very easy to make my two appointments for the following day. Instructions on what to expect and what to do, where to go etc.. were emailed to me within minutes of making and confirming our appts. Everything was done via the drive-thru pharmacy. The entire process took fifteen minutes and the employees were extremely kind, professional and knowledgeable. Thank you Walgreens. read more

Walgreens - a closed sign in a window - Drugstores Near Me - Rowland Heights, California

We come here regularly to pick up prescription from their drive thru, which is convenient. I just do not like the location because I need to get out and drive westbound on Colima. read more

So I finally got the rude cashier's name. Still the pathetic nasty lowlife. Her name is JUDY! No greetings whatsoever not only to me but also to 5 other customers that came into the store after me. I was the ONLY customer when I walked in nobody was anywhere near the cash register, I recognized her the immediate second I saw her. I walked up to her to let her know I have a photo pickup. "you can wait over there" were the exact same words that came out of her mouth. Not very nice but I wasn't expecting her to be, I just wanted my picture and got out of there asap so I don't have to deal with her nasty attitude. So I went over to the photo counter, after she was making pa on the phone she came over and asked for my name which I gave her. She then without saying a word walked away and attended another customer that JUST walked into the store at the cash register. She then walked back to ask if the order was under another name. I told her no, but it's an 8x10. She rolled her eyes like she had never heard the word 8x10 before. Then I said "it's an 8x10 photo". Surprise surprise she rolled her eyes AGAIN! and for the photo, rang it up and handed over the receipt without a word. This lady needs to stop working at any place that's customer service related. She's clearly extremely unhappy about going to work let alone doing her job. I'm Asian and I expect less than nothing about customer service. They can be cold and blunt and I wouldn't be bothered but I can definitely tell when people are being rude with all these nasty faces and gestures that they're showing. It's 9am in the morning Judy! The day just started! read more

They really get caught off guard with the random traffic in the store during the mornings. You usually see one employee cashiering , and the mana get tries to go around packing online orders and often time you just have to "wait" and just "wait" some more. I guess it's the way life is if you shop at Walgreens. Tough business read more

Picked up some family photos and was in and out in just a couple of minutes. Excellent service from the cashier! Thank you for finding our newly developed photos AND the one's we forgot to pickup from a while back! read more

I went to this Walgreen to drop off my package (to Fedex), but the lady with purple hair working at the photo/Fedex center was SUPER rude and her attitude during the dropping-off process entirely made me uncomfortable! She kept rolling her eyes like she looked down on me every time she answered my questions. She also kept saying like "What???" that made me look stupid. It seemed like she does not want to work at all and I could feel she has been rude to every customer since I saw her talking with others with her unpleasant attitude after my turn. I don't usually complain about rude staffs since I try my best to avoid any uncomfortable situations and don't want to waste my time, but her attitude was TOO MUCH! Her customer service completely ruined my day and I wanted to let you guys know this: "Don't go to this Walgreen if you need any service from Photo/Fedex center. read more

Came by to pick up some pictures that I ordered and they were ready to go right away. I ordered ahead of time on the app so that way there was a smoother transaction. Quick and easy. read more

I don't even know how Carl became the manager at the Walgreens Pharmacy but he is hands down the rudest most condescending unprofessional human being I have ever dealt with. Idk if they just hire anybody or what but he exuded no sense of sympathy, professionalism, or yet alone, morality. He lied to cover up the mistake of him and his pharm tech and after me complaining of about the experience they put me through, he asked "ok are you done now?".. the words and the attitude that came out of his mouth were utterly degrading. Backstory: they gave my prescription to someone else & instead of apologizing for the inconvenience, he tried to tell me that he thought I gave consent to do that.. with no proof. Completely against HIPAA. He gave out my full information and whole prescription to someone who was not me. All I wanted was an apology but instead he blew it out of proportion, and I will now be escalating this to corporate. read more

so many things all in one store! Seemed chaotic, but the store was clean. I found what I needed an at a great price. Its a great neighborhood store with friendly staff. I wish the pharmacy was 24hrs. read more

They need to reeducate the pharmacy staff. I did not know they were having issues with Medi-Cal. Showed up in person to make an appointment, showed them my insurance card which they inputed into the system. A day later I show up to my appointment and get told they I have to go to my doctor's office to get the flu shot. Why didn't I get told that in the first place? just wasting time read more

I always thought Walgreens is a tad bit classier than Rite Aid or Sav On. But Walgreens needs to do online integration better. TWICE I saw some deal on Slickdeals, went to place the order for pickup at Walgreens. They confirm your order and cancels it later on. What is the point of it all? If your inventory system can't deal then I'm sorry man game over. I don't got time to be shopping at Walgreens no thanks read more

This Walgreens is located on the corner of Fullerton and Colima, which is super busy at most hours. The parking lot has ample spaces, but just drive defensively because it appears everyone in this area is in a rush. The pharmacy staff members are really helpful, especially if you end up need rare medications that have to be special ordered. I also appreciate getting text reminders about refills. I love that this location also offers a variety of printing options for photos (books, prints, canvases). Keep in mind that they are pretty busy, so go run some errands while you're waiting for your drugs and photos. There are a lot of fun eateries within walking distance! read more

I made appointment for my parents for Covid -19 vaccine at this store, my parents are 86 and 87 years old, they don't drive. When they arrived store on time, the pharmacist ( Angela) refused to give them vaccine because they did not bring their old Covid -19 vaccine card. But on their website post : Regardless of previous vaccination history, the CDC recommends a single dose of the updated COVID-19 vaccine for most people. Later they found my parents vaccine history on their system, but she still refused to give my parents vaccine, just because they didn't bring vaccines card. My parents have to walk back and forth for vaccine which is not necessary at all. She is not qualified to be a pharmacist, she abuse these elder patients by her power. If you experience similar situation or any problems, please report her to California state board of pharmacy. read more

This is for their Photo Department. I picked up my (2) Photo Book orders on 08/21/22, Order around 7:30 PM PST. When I created the photo book, I used a specific template that was also specifically part of the feature when creating a photo book from Walgreens.com. The color theme that I picked has a light brown color themed and when I picked up my photo books, I noticed that the background with white circles turned out pink and there are about 5 pages with this pink background. The photo book that I made are gifts for my brother and sister and the photos are from our Dad's funeral. When I got home, I called the store informing them that the color turned out pink. I spoke with Christine and she told me to give her a couple of minutes, she will do research and she will call me back. Christine called me back approximately 5 minutes after and she mentioned these exact words, "they print as-is and there is nothing they can do about it. I informed Christine that the background that I used is NOT something I personally uploaded. The background was something that was included in one of the featured templates when creating a photo book online. When one of the toners is out, let's say the Cyan is out, it will pull the color from one of the toners available, which could be Yellow, Magenta, or Black. I explained that to Christine but she didn't seem to understand it. Christine's exact words to me were, "Contact our Corporate, maybe they can give you a better offer". I tried filling out the Contact Us form on the Walgreens website but it seems to be down. These were printed from your company, so how is it that I'm being offered a discount for a mistake that I did not even do? She does not seem to understand how important these photo books are for me and my family. It's a funeral for a man, for my Dad, why would I pick a pink color for it? She also viewed the photo book herself and did a test print and it came out pink when she printed it herself, sigh. I asked her to re-print them for me but she said she can't do it, all she can do is offer me a discount. It's a company's toner issue, why don't I deserve a re-print of the two photobooks that I ordered, it just doesn't make sense. read more

I've gotten my passport photos and other photos printed at Walgreens a few times now . The past experiences have always been nice, efficient, and good quality. This time, at this location, was the worst I've encountered. 3:30PM, I called to confirm if they're still taking and printing passport photos. I came in at 4PM and lined up patiently. I was approached by one of the workers, Christopher and inquired how he could help me, I explained, and then a waited few minutes until he ended up passing the task to another employee, Connie. She took my photo and then he was asked by Chris to take the cashier coz the line was piling up so she had to run. Chris took the camera but went to help another customer. I had to wait for the right moment to ask him if he needs anything else as I didn't see him input anything on the kiosk, and how long the wait was. He couldn't give me a time, I said 30mins, he said yes. So I ended up walking around the store and buying items. When it was time to pay, I asked Connie how long it'll take, she said they're pretty busy and honestly mentioned it might be over an hour but before the day ends. Good thing she did, and I wouldn't have wasted more time waiting for nothing at the store. I went home and waited for 2 hours before following up. I called the store to check if it's ready for pick up. Surprise, Chris answered and said that it wasn't processed. I was put on hold for 20mins, call probably recirculated and was passed to another person, Carl, which is by this time, I think is the manager. I had to explain everything again. I had to give him a description, what I was wearing, what I looked like. He said he'll process it. It was now 7PM. He called and told me that I had to go back to the store and get the photo retaken as it was not taken properly. So I had to go back got my photo taken by Connie, and had me order on the kiosk. We started waiting for about 10minutes, to be called by Carl again and retake the photo, because it wasn't done properly. This time, Carl ended up doing it. Had to wait another 30 minutes at the store. Bottom line, a supposedly 30-min process, ended up becoming a 4-hour hassle. I couldn't get angry because I understand how hard Connie was working, running back and forth around the store, keeping a professional attitude. But the other men, I don't know; in the area of communication and customer service. I am appreciative that they chose to continue working, despite the pandemic, that's why I tried my best to be more understanding, even though it costed me 4 hours, but the management has to do something with being understaffed and one person being overworked. read more

Whoever is managing or supervising this Walgreens location, you need to either be fired or at least check on your staff working. There was a total of four employees today at around 3pm. The Walgreens was absolutely packed and no one was doing their job, EXECPT one very hard working young Asian lady. I was there for almost two hours and the entire time I was there she was the only one working, helping out with every department in the store. Without her, I guarantee you every customer that came today would have left. I needed help with getting passport photos taken and there was a large lady that was there for 5 minutes. I went up to her for assistance and she came out and pretend she was busy. She totally ignored me so I had to ask her to help me. It even got to the point that she gave me the company code to access the photos and computer so I didn't bother her. She eventually disappeared, never to be seen. Safe to say I would not be coming back to this Walgreens for a while. The only reason why I'm giving this review two stars was because of that young Asian lady, other than that everyone else needs to go. They are not doing anything. I posted a photo of how long the line was at the cashier how she was literally the only one doing her job. read more

Walgreens - The one and only working employee in the store. Everyone else sitting around doing nothing. - Drugstores Near Me - Rowland Heights, California

Don't waste your time here. Worst experience ever doing the COVID test in this spot. I arrived on time for the appointment but got stuck in the line because someone occupied the testing window for long time and four other cars ahead of me. When I finally got the window, it already passed the appointment time and the window staff reject my testing saying I'm late and asked me to circle around for a later appointment. When I circled back again, I finally got the fun fact that the Walgreens staff who handled the COVID test already left for lunch and everyone waiting in the line were forced to wait another hour. Apparently, the window staff was just lying to everyone in the line just to buy some time for their own schedule mistakes. I don't know what to say for places like this. Ridiculous management and terrible staff. Avoid this place if you have any other choice. read more

Walgreens - Arrived on time but still got rejected by window staff. Terrible store management and undertrained staff. - Drugstores Near Me - Rowland Heights, California

Awesome customer service in the Rowland Heights store. Rachel is so kind and helpful! Would come back. read more

Took my aunt to this location for a 2nd dose of Pfizer Covid vaccine. It took us 1 hour total to finish. Waitime is long. Be careful.

I needed to get some pictures developed and I was looking for a local place to get the job done, so when I got to this store I was able to develop my photos from my cell phone and my memory card in less than one hour! I recommend this place for fast service. Thanks read more

Awful pharmacist decided they know better than the prescribing doctor and refused to fill any medicine after many years of filling the same meds. Another reason to move to Mexico for affordable health care read more

I love the pharmacy staff. The ones who have been working there for quite a while are pretty much like my pharmacy family. I've been having a streak of bad luck when it came to my health. The pharmacy team always cared for my well being. I wish all pharmacies were like this. Now that I moved to Ontario it's been quite a drive but I make sure to use this location for my medication. read more

do not purchase any gift cards of any kind from this store.... i purchased a gift card for target from this store. a couple weeks after i gifted it to my friend she called me and told me it had no fundfs. ( i was embarrased and annoyed). i called to store to let them know and they said i had to contact corporate becuase there was cothing they could do. after 3 months of dealing with corporate( emailing eachother back and fourth) they said my case was closed becuase the funds were in the account. called target to check gift card balance and they said there was no money in the card. called walgreens again and they said that my friend, the person whom i gifted the card to could call and complain. long story short nothing was resolved and i ended up loosing $100. read more

I don't usually leave reviews but this has to be said. If you have any chance of avoiding this pharmacy please do so. The staff here hate their jobs and don't care who knows it . The attitude and sass coming from the pharmacist Glenn has got to be worst ive ever seen . Customer service was terrible . As soon as I walked up to the window you can tell he was done with his job . Look man if you hate your job , quit . There was zero compliance with me showing up a day early to pick up my prescription. Having an "I told you so" attitude towards someone that doesn't work in the pharmaceutical profession is straight bull. Managers need to keep an eye out on who they let work with customers because they can really affect a business . I won't be back and I encourage others to never get your NEEDED medication here . read more

Very unprofessional service. The associate helping us first wrongly informed us that only US passport photos were offered, then after I insisted that there should be other countries photos offered as per the website, she was able to find that their software allowed photos to be sized for different countries. She seemed very concerned about going to lunch, and unfortunately it seemed that there wasn't another associate available to relieve her and help us instead, so she frequently checked the time and was very curt and rude in her responses. She told her supervisor that she had to get to lunch, then when asked by her supervisor to 'give him a holler' before going to lunch, she dryly responded "whatever." I had to ask to see the photo before it was processed, and it was blurry. I asked to retake it because it was blurry and she reluctantly allowed me to. The resulting photo was also blurry, and this was not an issue with the camera, software, or screen resolution, since my brother's photo was clear. I was told it would be about 10 minutes. When the photos were ready, I heard from behind my back "the total is $32.83." I had to turn around and see what was going on because there was no indication that she was talking to me or that the photos were ready. They did seem understaffed, and I'm sure working conditions at retail pharmacy aren't overwhelmingly positive. I also can't speak on all of the employees, but encounters like this really make me think the unemployment crisis must be over if it's this easy to get and keep a job. I hope she had a great lunch. read more

their best accessory is their employees; they're kind. I usually try to keep it short but was in there for about two hours last night prepping for an overseas flight. I bought some items for my injured kitten as well. everyone had patience with my questions and the nice front clerk was a little low when he spoke and I was deep in thought and he still was a good guy even when I and someone else both asked him "what?" sharply.. we only noticed after. read more

Horrible, I waited two weeks for them to develop pictures. They take a long time to develop pictures. I don't recommend to go to Walgreens to develop your pictures. read more

My 3-year-old has a high fever. After picking up the meds at the drive thru, we found out at home that they forgot to add the liquid to the medicine. Somebody dropped the ball and wasn't thinking. We had to drive another 30 minutes back and forth due to the screw-up. If you're a tired mom I think driving an extra 30 minutes is enough to piss off most people. It's a good thing my wife used to work as a pharmacist and knew something was wrong. Could you imagine this happening to your kids? read more

This just happened right now 10:40 am. Been with them for several yrs. But this is unacceptable. I always get my prescription meds altogether every 3 months. This time I came here 3x this week. Just to get each one of them separately at the drive in pick up meds. But today, I waited almost an hour there's a car in front of me and a car on my back ( both of them were together because they kept walking back and forth) all I really need is to get my 1 prescription med. The lady at Walgreens not even apologetic when I explained my situation to her at the window ( seemed not interested in hearing my frustration ). I guess I need to go get my prescription in rite aid. read more

I have noticed that their items are priced higher than the price online unless it's an item on sale that week. Otherwise, I wouldn't buy their regular priced items in store since for some reason, they charge more. I recommend buying online and doing an in-store pick up or ship to store. Also, this may be a walgreen computer issue but often times, coupons I clipped on the account won't show up on the transaction so I have to call for them to reimburse me. It's very annoying having to do this. read more

Call me a nerd but the new little carts/baskets really rock! They are small enough to carry in your hand but turn into a push cart with wheels if it gets too heavy. Love them! Thestaff is always nice and helpful and the store is usually pretty clean. One con is that the refridgerator always has empty shelves. Where the MILK??!! Still, I love it here at me neighborhood Walgreens! read more

Walgreens - Best carts in the world!! - Drugstores Near Me - Rowland Heights, California

It's terrible service on drive thru! If I can post for 0 start, also their Pharmacy so sucks!