Staff here are nice, but the printer never works. If you need business documents or anything else printed out here don't bother.

Got last minute notice that USPS camera to take passport photos is down. Came here immediately to get my passport photo done here. Employee was quick and took two pictures for me to choose one from the two. Paid $16.99 and tax was $1.49 to a total of $18.48. I'm sure there's other places that charge less, but in a pinch they did the jo read more

Walgreens - Cosmetics & Beauty Supply Near Me - Redlands, California

Been trying to get a hold of the pharmacy for two days about a prescription that hasn't been filled. You stay on hold for 20-30 minutes then the phone hangs up on you because nobody answers. They don't ever answer their phone. I can only imagine if somebody that's elderly trying to get a hold of the pharmacy how frustrating that could be for them . I will definitely be transferring my prescriptions from this pharmacy. I do not recommend this Walgreens. read more

Walgreens - Bottom of screen shows the outgoing call 25 min for no one to answer - Cosmetics & Beauty Supply Near Me - Redlands, California

I've been waiting in the drive thru for an hour and there was only two cars in front of us. I'm picking up my baby's prescription. They then wanted us to drive back around after waiting an hour. They are rude and move with no sense of urgency and because it's obviously been going on for years according to the reviews Walgreens doesn't care and neither do they. Go to CVS where the service is a thousand times better! read more

Terrible customer service. They cancel important new doctor prescriptions. Horrible location

Stop providing false prescription pickup times! I have heard many reasons why my prescriptions were not ready when you text me the day before. Everyone should know the reason they have a 2.0 rating ... poor service!!! Go to the other (newer) Walgreens in Mentone. People are more service oriented, our prescription is always ready when they say it will be. Far more professional attitude. Avoid the one on E. Lugonia ave at all costs. Plus the location is much safer as well! read more

Pharmacy on break for lunch and they're late coming back!!!! Now there is a long line waiting on them to reopen. Poor customer service!!!!

This is the most inept incompetent criminally stupid pharmacy on the face of the earth. They can't fill a simple prescription for an antibiotic. They're dangerous. read more

This place swears they are busy they hang up after having you on wait, then you call back and they just don't answer place is a waste of time read more

I would have just given it one star. However, I added a second star for the hopes that this review will be reviewed by management and changes be made in the pharmacy. Although I reviewed prior customers before having my prescriptions transferred, I felt I would give it a chance because how close it is to my house. Now, the pharmacy just needs to become efficient to the needs of its customers. The staff is friendly, but slow. For the number of people who come to this pharmacy, staffing needs to be efficient. More staff would probably resolve the issue. However, I'll give it another month before I leave, but if you need your medication, call one to two days in advance. Because if your hoping to get it after they pharmacy receives your prescription, good luck! read more

Rude, not efficient, and terrible service. I don't think I've ever left a one star review before. I just moved here and I've always used CVS or Sav-on. I'd suggest people go with one of those pharmacies. read more

If you're in pain, or you're in a rush....DO NOT.....and I repeat...DO NOT....send your prescriptions to this pharmacy!!! After I called 7 times (and got hung up on ALL seven times) and/or being placed on extensive holds, which no one ever returned to the phone to find out what I needed. I was here for 40 minutes with one other patient in front of me. I have to say, (and I can say bc, I was a pharmacy technician) They have poor multitasking skills! I'm going to find somewhere else to send my script!!! read more

Walgreens - the location of walgreens - Cosmetics & Beauty Supply Near Me - Redlands, California

probably no point in leaving this review amongst the many other poor reviews, but truly the worst pharmacy I have ever used. I have been going here for about a year for my birth control prescription and they constantly fail to fulfill my requests of refill, while also leaving me on hold for 20 minutes, and today decided to tell me that I am "getting my medicine too soon" and despite me having spoke to a rep three days ago with assurance my meds would be there, the woman then refused to order me in my prescription despite my doctors orders. I use this specific prescription/on the specific routine for my health reasons, idiots. Genuinely wish the worst on the pharmacy here, truly the worst of the worst every single time without fail. :-) read more

Tried to fill a prescription at the pharmacy, pharmacy technician was rude and a total jerk. Prescription was for pain killers for a friend with a severe back problem. I get that pharmacies are careful with such drugs, but the doctor wrote on the prescription to fill asap. The guy wouldn't give his or the Pharmacists name. What a disgrace. Look at the reviews of all of the Walgreens in this area. All 1 or 2 stars. read more

This store sucks, they don't care about your medicine and they don't respect the time to pick up your prescription. Never ever will be back to this pos farmacy !! read more

Management: Your store is centrally located in a high online/mobile delivery area. Please figure out your internet block issue, especially for delivery drivers that cannot use their app to communicate with customers regarding their purchase or order. It is impossible to use these types of purchase/delivery options. Major loss of revenue, employees are not able to help in any way. Store needs improvement and updating. Thank you in advance for your assistance in this matter. read more

I've trying to place an order with you this morning for a patient and I keep getting hung up on. 10 times I've called! read more

Walgreens - the time on the apple watch - Cosmetics & Beauty Supply Near Me - Redlands, California

I was very upset about my two experiences at this place. The customer service is about as bad as it can get, and they really don't have a lot of items. I'm sure it's partly due to the supply chain issue, but the shelves are barren at this place. My biggest issue though is that I was very much mistreated here by a sales representative. There was a deal that if you buy a tacobell gift card, you can get a free 10 dollar walgreen's gift card. When we did this, the employees initially refused. Then we showed the deal, they had to find a manager, then the manager started to help. Then the gift card I grabbed didn't accept money or something, so they grabbed a different one off the same shelf then it went through. 2 weeks later I go here to use the 10 dollar gift card and the sass, the eye-rolling, the utter rudeness of the employee just came out of no-where. I brought some things to buy for my daughter, and rather than trying their best to help me use the gift card, they kept trying to get me to give up and just pay. They said it doesn't work. I said please try again, it did not work. I said there's 10 dollars on it, that doesn't make sense. He said there's nothing I can do, this card is not good here. The gift card is a Walgreens gift card. I literally bought it at this store. I had a receipt and showed it to him. He still said there was nothing they could do, check the balance. I read the part on the back where it says take it to a walgreens for help if you need issues. He said he can't do anything, he can't look up the balance. So I literally used my phone to call the number on the back, on speakerphone, put in the pin code, etc. and sure enough it said there's a balance of 10 dollars, proving I was right. He THEN said, the best I can do is give you 10 dollars store credit then toss this gift card. I said of course (why would I care how I get the money from the gift card?). He then takes the gift card out of my hand, literally chucks it violently in the trash, and gives me store credit. I pay the rest, he then gives me my reciept, says nothing and storms off. I don't know that I've been treated like this before at a convenience store, but I'm definitely also filing a complaint on walgreens.com. This place is terrible. The manager saw the whole thing and did nothing to help/fix the situation either. read more

Expect to wait 30+ min for your prescription. That's after it takes them days to fill it. So slow.

WORST PHARMACY EVER !!!! LITERALLY Every month I have an issue with these people. I call in 10 days early to prompt my prescription. To avoid their issues. I come in Tuesday, I'm due Wednesday. They say they are out of it, they will order it and it will be available Thursday. I come in on FRIDAY a day later and they don't have it and it was never ordered ! Perfect! Now I'm out and I will be withdrawing. Like I have many many other times because of how horrible these people are here. I ask for it to he transferred to another pharmacy or can I have my prescription so I can go get it elsewhere and nope there is nothing they can or will do for me even though this is their damn fault. I hate this pharmacy, if you take meds that you need PLEASE don't go here you will die before you get your stuff! read more

I'd like to Thank Sam at the pharmacy for all his help today he resolved an issue that others couldn't . Thank you Sam for making sure everything was taken care of and for calling me back to let me know the status of my prescription. read more

Very poor inventory control in the pharmacy. I get an e-mail stating my prescription is ready for pick up. When I arrive they are either out of stock or can only give me a partial fill. I was told by the clerk Walgreens only maintains enough stock based on past average orders. She told me I should call before coming in. Why is that necessary when they sent me an e-mail saying the prescription is ready for pick up? This has become a chronic problem at Walgreens over the past year. I'll be transferring my prescriptions to another pharmacy. read more

I have been going to the big Bear, CA Store for over a year. Employees are helpful, especially Marcos in the pharmacy. Several pharmacists that have given me flu shots, etc. have been professional. There is also a very nice lady from Mexico City that will help you with your store purchases. Only problem is they didn't receive Pfizer vaccines. A few days ago we went down to the Loma Linda hospital for a consultation, and then went to Redlands to a great international market, Ranch market on Lugonia Ave. There is a Walgreens right there, so I went in and asked the pharmacist if he could give me a Pfizer booster shot He said in a very professional manner that he could, but it would be a long wait because there were several vaccine appointments and people picking up prescriptions. We decided to wait. It was a little long, but it was worth it because he was very nice and attentive when he gave us the shots, and mission accomplished. read more

My experience with this Walgreens is horrendous. Every time I go there the staff takes their sweet time and will stand around while lines get longer and longer. It's never a quick "pick up your prescription and go" it's a 15 minute wait standing in line or in the drive thru, then another 10 minutes for them just to pull your information up then another 10 minutes for them to find your prescription. I've never seen anything like, with the exception of other Walgreens, without fail. I strongly recommend you to just have your Dr call your prescriptions into a different pharmacy. Costco is the best hands down, but even CVS is better, especially the ones in Target. read more

My prescription is never ready when I come to pick it up every time I'm having to wait 30mims-2hours. When I pick up from Walmart my prescription is already ready to go . I don't understand why it takes them ten years even if I wait a week to come get it it's still not ready and I'm so over it get it together read more

Always have a problem with picking up a simple prescription. They will say they didn't get the request even though I get emails and texts when it says it's ready for pickup. Then they say it will take 30-40 minutes to fill it when no one is in line either inside or at the drive thru and it's their mistake for not having it ready. Then there's always the same issue with the pricing of the medication I need filled, literally every time we go through the same thing where they act like they have no idea or record the price I payed last time and the form that needs to be done to get that price. Just filling one prescription turns into anywhere between a 30 min to an hour and a half tedious task. There's one person in particular that has been really rude to me and others and seems to have a personal vendetta against me for whatever reason. Every time I talk to this person he or she (not really sure of their pronouns) seems to have an issue with me and I really don't know why, it's kind of ridiculous. I want to change pharmacies but it's so close and convenient for me and the other people working there are actually really friendly and are trying to be helpful but I think they need a better management system because they are really not efficient at all and it's frustrating every time I have to go through this process. read more

Don't bother with photo here. Stood waiting for help for 10 minutes. Cashier made eye contact multiple times but didn't call anyone. I searched the store and found one clerk finally. She had to go look for someone who didn't come for another 10 mins. Store is severely undermanned. If you can't have someone work at photo, don't bother having a photo center Walgreens. They're also over charging compared to others. 5x7 Walgreens: $2.99 5x7 Sams club: $0.57 5x7 Walmart: $0.69 5x7 Target: $1.79 read more

I would give it no stars if that was available. Worst pharmacy ever. Put on hold for 20 min. Then get told my prescription was verified. Called my dr and my dr said it was sent over. Then called and put on hold for another 15 min to be told they never received it. I told them my dr sent it over and then they checked again and told me they received it and are backed up and not sure when it would be ready. This is after it being sent over 24hr ago. If you need your meds don't go here. Still waiting for my script to be filled. This is unacceptable and they need to be shut down. This is people's health and meds they are dealing with. Customer service is rude and employees incompetent!! read more

Very time a go pick up meds ,the drive through is the slowest ever,today almost 30 minutes, only two cars in front of me and about 6 cars behind me ,they can't seem to have any sense of urgency. read more

I have never had problems with any of the representatives there but in the pharmacy department, they are rude and they truly do not know how to treat there customers. Everyone that works in that department looks so miserable. I always get cut off while I am trying to talk. I have always got all prescriptions from there for years. Now I rather just go to CVS. Walgreens has a drive thru and it is very convenient, but I rather get out of the walk and walk into the store with getting treated better. For an example. While I explain why I am calling, I would rudely get interrupted. After I give them the information they wanted (rudely interrupted) I gave him a hint why I got upset. I told him since I got interrupted.... He didn't even apologize. He just acted like he didn't care. There are so many different stories with each dam person in that department. This one was just the most recent. It actually happened today. Your pharmacy department need help with customer service. read more

I would leave a higher review if every time I went to the pharmacy I didn't have to wait at least 15 mins or if I want to call ahead to speak with the pharmacy I didn't sit on hold for 20-45mins before i speak to someone....HIRE MORE PHARMACY STAFF!!!! otherwise a nice Walgreens. read more

The pharmacy is visibly understaffed so there's always long lines. Most the pharmacy staff are rude and treat patients with zero empathy and sensitivity, doing nothing to provide any quality of service or patient care. I've only used this Walgreens because it's closest to home and my condition often makes going far from home difficult; however, I've reached my limit. A CVS recently opened up nearby so I'll be switching to them for my prescriptions. The rest of this Walgreens staff are always friendly and helpful though so for shopping I would recommend this store. I wish they would not allow panhandlers smoking cigarettes to congregate at the entrance though. I don't want to face that when I'm not feeling well. Overall, the store is good but I 100% DO NOT recommend the pharmacy here. read more

I like this Walgreens. It's easy to get to and the prices are better than CVS. I have not had prescriptions filled here but they have been nice when I had questions. It's nice to have a choice other than CVS. I'm not knocking CVS but the makeup and other items are better priced read more

I have been getting my prescription for a few months from here. They have great customer service, especially the intern pharmacists Andrew Israil. He is so nice and is always ready to help with anything. Every time I go and he is there, he is always very helpful and always has a smile on his face. Keep it up Andrew, you are doing a great job! read more

This is my new Walgreens since I've moved. Sometimes during the day I can get a rude cashier, but most of the employees are friendly and helpful. Managers are awesome, pharmacy is alright too. Usually have what I need and good coupons and sales. 3 stars for this store. read more

I have been a Walgreens customer for over 25 years and I have had it. I was willing to overlook the high prices on non prescription items but now they can't get my prescriptions right. I will call in two prescriptions and when I go to pick up they only have one and look at me like I am crazy when I ask about the other one. I get a courtesy call from them asking if I want prescription A filled and I say sure and then add prescription B. When I go to pick up all they have is prescription B and have no idea what I am talking about when I ask about prescription A. This seems to happen every time now and enough is enough. The employees act like it is all my fault and they are very rude. I just transferred all my prescriptions to Vons. read more

The manager, Corrinn, is extremly unpleasant and unwilling to help. I had a return, with a receipt. She told me one item I couldn't return because it was a clearance item, and clearance items are final sale. No where does it say final sale. Nowhere! Then she tried to scan my receipt, told me it wouldn't scan, and that she could not return my 2 items. The back of the receipt says that I can return to any store nationwide, with a receipt, within 30 days of purchase. But not at this location! She simply just didn't want to take the return. She didn't want her precious numbers to be affected. She could care less about customer service. Nor does she care about doing her job right. I went to a different location, and they took my return...no questions, no hassles, no problems. I will never go to this store again! read more

This is the slowest pharmacy I have ever used! It does not matter if you go in or use the drive thru the wait is the same extremely long. As I have waited 20 minutes this time I cannot understand why this store does not staff enough help. I hope management sees this post and acts accordingly, although I doubt that will happen as staff always reminds me I can use another pharmacy. The sad thing is I do not use this pharmacy I am picking up for my elderly mother! read more

Worst pharmacy in the entire city. Longest wait times I've ever experienced and the staff never apologizes for the wait.

This is the worst pharmacy ever. I am so glad they put in a CVS on Lugonia so I don't have to come here anymore. They are so incredibly slow. The drive up service is a joke. They've given me several incomplete refills. Just an all around sucky pharmacy. read more